Ability to handle sensitive conversations with professionalism and empathyDetail-oriented with the ability to manage multiple prioritiesWhat you'll do as a Healthcare Billing Specialist: Manage billing and collections for accounts receivable, ensuring accuracy and timelinessGenerate and submit billing for Medicare, Medicaid, Hospice, Managed Care, and private pay accountsReconcile census data and complete month-end closing processesReview accounts receivable aging reports and assist with monthly financial reportingFollow up on outstanding balances and support collection efforts, including escalations when neededCommunicate with residents, families, and case workers regarding account questions and billing detailsCollaborate with admissions and social services teams to ensure accurate resident informationMaintain compliance with Medicaid/Medicare regulations and stay current on billing practicesWhy Join Genacross? Healthcare Billing Specialist Requirements: Associate's degree in Accounting or related field (preferred)3-5 years of billing or collections experience (healthcare or long-term care preferred)Strong knowledge of Microsoft Office (Excel, Word, Outlook)Excellent organizational and time management skillsStrong communication and interpersonal skillsExcellent interpersonal skills.