Requirements High school diploma or equivalent required; bachelor’s degree preferred Previous supervisory experience is a plus Minimum of two years’ experience in patient account management in a facility, hospital, or physician practice setting Proficiency with word processing and spreadsheet software Strong knowledge of bookkeeping, billing, and collections practices Excellent communication, organizational, and interpersonal skills Good personal credit reportResponsibilities Assist in directing and training facility business office staff across functions such as billing, collections, insurance verification, and medical records Review and analyze accounts receivable activities, identify issues, and proactively recommend improvements Support claim resolution, appeals, and denials resolution efforts Ensure accuracy and timeliness of daily and monthly AR processes Maintain compliance with policies and procedures, internal controls, and contractual agreements Assist with preparing financial reports, performance analysis, and month-end close procedures Support system maintenance related to revenue cycle management and accounts receivable reporting Participate in staff training, compliance programs, and safety procedures to foster a professional environment Keep skills current through ongoing training and technology adoption#zr-rep#LI-LG1 Location: Orlando, FL (fully on-site)SummarySeeking experienced professionals to handle collections and accounts receivable follow-up, focusing on resolving appeals and denials within healthcare revenue management.