This includes performing pharmacy insurance benefit investigations; completing pharmacy prior authorizations (PAs); coordinating prescription drug appeals; coordinating medication financial assistance enrollment (copay cards, patient assistance programs, etc.) for eligible patients; assisting in the miscellaneous coordination and follow up with providers and MM pharmacy to ensure timely access to medication therapy. Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.