San Francisco, CA7 days ago
Responsibilities:Execute end?to?end collections activities across an assigned customer portfolioProactively engage customers to secure timely payment of outstanding invoicesMonitor aging reports and prioritize collection efforts based on risk and exposureServe as the primary point of contact for customer billing and payment inquiriesProcess and apply customer payments accurately across multiple channelsResearch and resolve unapplied cash, short payments, and billing discrepanciesInvestigate and resolve billing disputes in coordination with internal teamsPrepare AR aging reports, collection metrics, and cash forecasting inputsSupport month?end close activities, including account reconciliations and reportingIdentify trends and contribute insights to improve billing accuracy and collections efficiency. Requirements:3+ years of experience in accounts receivable, collections, or related finance rolesStrong understanding of AR processes, including cash application and dispute resolutionExcellent written and verbal communication skills with a customer?service mindsetExperience working with ERP systems and large data setsAdvanced Excel skills and ability to manage high?volume workloads accurately.