Manages the appeals process for insurance carriers’ invoices including Drafting narratives for attorney approval to optimize the rate of appeal successes, Managing deadlines for all appeals to ensure maximum recovery from clients, Sending all exception reports and timely follow up reminders for appeal language wherever needed, Maintaining an appeal log to monitor the status of invoices and outstanding accounts receivables. Collaborates with Appeals Team, Appeals Manager, and Billing & Collections to identify opportunities to decrease reductions with the Outside Counsel Guidelines and keeps informed of changes to insurance carriers’ Outside Counsel Guidelines, assessing the impact of these changes on existing processes and procedures.