Nexus StaffMedical Secretaries Nexus StaffMedical SecretariesRensselaer, NYContractorThe Nexus Staff Difference:Our outstanding healthcare coverage, including dental and vision, begins in just 30 days after you join us. Act as the liaison between the provider/biller, facility medical office, Bureau of Health Services, and Accounts Payable.
HEPCO, Inc.NewMUMPS Developer (Hybrid) HEPCO, Inc.MUMPS Developer (Hybrid)Schenectady, NY$50–$60 / hourHEPCO is seeking an experienced MUMPS Developer to provide ongoing maintenance, enhancements, and support for the Tracking and Billing System (TABS), while also assisting with the design, development, testing, and implementation of new and existing system initiatives. This role requires close collaboration with project managers, business stakeholders, and technical teams to support mission-critical healthcare systems.
Fresenius Medical CareLicensed Master Social Worker Fresenius Medical CareLicensed Master Social WorkerSchenectady, NY$24–$41 / hourSupports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice.
SyscoNewSales Representative SyscoSales RepresentativeAlbany, NYPerform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports. Current automobile insurance with the following limits of liability: Bodily injury - $100,000 each person and $300,000 each accident; property damage - $100,000 is required.
EclaroMedical Secretaries EclaroMedical SecretariesRensselaer, NYFull timeECLARO’s client aims to enhance public services and promotes sustainable resource management, offering advanced solutions and services. Responsibilities:Perform clerical duties utilizing specific knowledge of medical terminology and procedures:Act as the liaison between the provider / biller, facility medical office and Accounts Payable.
Bryant & Stratton CollegeHealthcare Reimbursement / Billing Emphasis - Adjunct Professor Bryant & Stratton CollegeHealthcare Reimbursement / Billing Emphasis - Adjunct ProfessorAlbany, NY$53–$62 / hourThis position is specific to college classes AHLT 235 - Healthcare Reimbursement/Billing Emphasis and AHLT 245 - Medical Office Procedures/Electronic Records: Master's Degree Required in Allied Health Field and a current nationally recognized certification matching: CMRS, CCS, CCS-P, or CPC-H, RHIT or RHIA Certification. Maintain a current knowledge of teaching discipline/field of study as evidenced by active participation in professional organizations, maintenance of current scholarly collection of resources (through virtual library), and engagement in active, on-going dialogue with peer faculty.
Albany Medical CenterMedical Billing Analyst Albany Medical CenterMedical Billing AnalystAlbany, NY$41,136.28–$57,590.79 / yearThis role is centered around the timely follow up needed on accounts that have already been billed but need re-billing, accounts in which the payer has not responded within the regulatory guidelines, or AMHS has received a denial that needs an immediate action and/or rebuttal. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes.
Nesco Resource, LLCBilling and Revenue Cycle Manager: Nesco Resource, LLCBilling and Revenue Cycle Manager:Schenectady, NY$37.50–$40.87 / hourThe Billing and Revenue Cycle Manager oversees all aspects of the revenue cycle billing function, including supervision and training of billing staff to ensure timely and accurate processing of billing and claims. Qualifications of the Billing and Revenue Cycle Manager Job in Schenectady, NY:Minimum 5+ years of work experience in billing and revenue cycle management.
Supreme TalentDirector of Billing Supreme TalentDirector of BillingAlbany, NYThis role ensures timely and accurate billing, reimbursement optimization, regulatory compliance with NYSDOH and CMS requirements, and effective coordination with intake, clinical, authorization, and finance departments. Oversees all billing functions for CHHA services, including Medicare, Medicaid, Managed Care, Medicare Advantage, and commercial payers .
Albany Medical CenterAdministrative Support Associate VI - Hospital Billing and Claims Analyst Albany Medical CenterAdministrative Support Associate VI - Hospital Billing and Claims AnalystSaratoga SpringsThis role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Excellent decision-making skills, detail oriented, and have the ability to submit factual, timely and compelling appeal letters to payors regarding payment variances and denials.
Insurance Office of AmericaBilling Specialist - Shared Services Insurance Office of AmericaBilling Specialist - Shared ServicesAlbany, NYRemote$40,000–$60,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. The Billing Specialist plays a critical role in supporting financial operations while delivering consistent, high‑quality results within established turnaround timelines.
Contact Government Services LLCSenior Billing Supervisor Contact Government Services LLCSenior Billing SupervisorAlbany, NY$91,800–$132,600 / yearThis position will entail a wide range of duties including being responsible for the effective hands-on coordination and management of the e-billing and payment cycle workflow related to payment posting, charge corrections, monthly reconciling of payments to bank deposits for the Firms offices, and other duties as assigned. For the past seven years, weve been growing our government-contracting portfolio, and along the way, weve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Bonadio & Co LLPBilling Specialist Bonadio & Co LLPBilling SpecialistAlbany, NY$21–$26 / hourThis person will provide billing services and general revenue cycle services to health care clients including nursing home, professional, hospital, D&TC, OPWDD, OASAS, home health, legal and third party payers. At The Bonadio Group, we believe that an inclusive work environment allows all of our people to achieve their greatest potential and the greatest results for our clients and communities.
Albany Medical CenterASA VI - Medical Billing Albany Medical CenterASA VI - Medical BillingAlbany, NY$38,937.60–$50,618.88 / yearThis role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. This position is responsible for securing revenue for services provided by Physicians of Albany Med by completing appeals, phone calls, and account review.
Brien Center for Mental HealthBilling Coordinator - Contracts and Client Receivables Brien Center for Mental HealthBilling Coordinator - Contracts and Client ReceivablesPittsfield, MACoordination and timely processing of client residential billing for charges for care, rent advances, application of payments, coordination with program and representative payee staff on invoices. The Billing Coordinator-Contracts & Client Receivables position manages all billing, charges, and payment for clients in the residential programs.
Charter CommunicationNewCustomer Service Representative | Billing Support Charter CommunicationCustomer Service Representative | Billing SupportSchenectady, NY$20–$27.80 / hourExperience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center . Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach.
redShift RecruitingBilling & Leasing Specialist redShift RecruitingBilling & Leasing SpecialistAlbany, NY$40,000–$50,000 / yearWork closely with sales representatives, technicians, and other staff, to assure smooth delivery of equipment to customers and return of leased equipment . redShift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field.
Ladgov CorporationUtility billing clerk Ladgov CorporationUtility billing clerkLatham, NYFull timeThe applicant shall use auditing tools in the Utility Manager Pro/Energy Center software to verify accuracy of data entered to the Utility Manager Database and to analyze utility usage patterns to determine opportunities for energy savings and discrepancies that indicate excessive energy/utility usage. Must have proficient computer skills including Microsoft Office (with a strong emphasis on Excel), database programs, and project management and accounting software (Oracle preferred).
SPECTRUMCustomer Service Representative | Billing Support SPECTRUMCustomer Service Representative | Billing SupportSchenectady, NY$20–$27.80 / hourExperience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach.
Casella Waste Systems, Inc.Accounts Receivable Specialist - Career Advancement Opportunities!!! Casella Waste Systems, Inc.Accounts Receivable Specialist - Career Advancement Opportunities!!!Halfmoon, New York$18–$22 / hour
JobotAccounts Receivable Coordinator JobotAccounts Receivable CoordinatorPittsfield, MA$60,000–$90,000Full timeInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Job Duties for Accounts Receivable Coordinator: Directs processing of accounts receivable, adjustments/refunds, private and third party agencies, census information, ancillaries, cash deposits, and posting as applicable.
Curtis Lumber Co Inc.Finance Specialist Curtis Lumber Co Inc.Finance SpecialistBallston Spa, New York$21–$23 / hourOur Corporate Office is looking to find an experienced hard working professional to join our team of Finance Specialists to perform accounting and administrative tasks to ensure efficient processing of financial transactions. Founded in 1890, Curtis Lumber is a family owned and operated building materials retailer, one of 100 largest and fastest-growing in the nation.
Casella Waste Systems, Inc.Accounts Payable Specialist - Career Advancement Opportunities!!! Casella Waste Systems, Inc.Accounts Payable Specialist - Career Advancement Opportunities!!!Halfmoon, New York$18–$22 / hourPosition Summary: The Accounts Payable Specialist is responsible for the receipt, review, and entry of vendor invoices to meet tight deadlines and ensure compliance with a robust internal control structure. Performs accounting duties related to accounts receivable, accounts payable, purchasing/inventory, account balancing and analysis, revenue, and payroll.
Sun Behavioral HealthBiller/Collector Sun Behavioral HealthBiller/CollectorBiller, NYPreferred: Experience with HIPPA regulated environment, processing ICD10 CPT/HCPCs, EOBs, third party payers, Medicare, managed care and private pay. Position Summary: Responsible for accurate and timely inpatient and outpatient billing, claims follow up, denial reviews and auditing accounts for accuracy.
Presbyterian Healthcare ServicesPFS Government A/R Specialist Presbyterian Healthcare ServicesPFS Government A/R SpecialistNYExcellent organizational, problem-solving, verbal and written communication skills, along with, attention to detail and the ability to interact effectively with other functional areas and management teams are required. • Stay informed of billing and reimbursement procedure changes ; identify trends and escalate issues Stay informed of billing and reimbursement procedure changes ; identify trends and escalate issues.
Southwestern Vermont Health CareDirector of Revenue Cycle Southwestern Vermont Health CareDirector of Revenue CycleBennington, VT$120,000–$145,000 / yearThe Director of Revenue Cycle is responsible for leading the revenue cycle teams including patient accounting, physician billing office, coding, access services, community wide scheduling and CDI. Emphasis will be on the management and delivery of collections from patients and government/commercial insurance revenue and is responsible for the business analyst function related to the revenue cycle including development and evaluation of business metrics and performance reports and insurance contracts.
Toshiba America Business SolutionsNewAccounting Support III Toshiba America Business SolutionsAccounting Support IIIAlbany, NY$18–$23 / hourPerform a variety of moderately complex accounting duties in the preparation, processing and maintenance of financial transactions and associated accounting functions including, as assigned, accounts payable/receivable and general accounting. Collection of Direct and Lease company invoices by phone and email; collaborate with sales, finance, and customer support to resolve billing issues and streamline processes, including large bill and collect accounts.
Pyramid Consulting, IncProject Control Analyst Pyramid Consulting, IncProject Control AnalystNiskayuna, NY$35–$36 / hourCoordinate costing efforts in support of complex proposals for sponsored projects, including direct contracts, subcontracts, contracts from client businesses and requotes. Bachelor’s degree in a financial related discipline (or an Associate’s degree in a Financial related discipline with at least 2 years of experience in government grants and contracts cost estimating).
Albany Medical CenterCash Posting Specialist I Albany Medical CenterCash Posting Specialist ISaratoga Springs, NYThis role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Department/Unit: Work Shift: Salary Range: • Accurately post payments (insurance and patient) from EOBs, EFTs, lockbox files, and manual checks into the billing system.
Insurance Office of AmericaSenior Account Manager- Commercial Insurance Insurance Office of AmericaSenior Account Manager- Commercial InsuranceAlbany, NYRemote$90,000–$110,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Insurance Office of AmericaAccount Manager - Commercial Insurance (Eastern Time Zone) Insurance Office of AmericaAccount Manager - Commercial Insurance (Eastern Time Zone)Albany, NYRemote$65,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Insurance Office of AmericaNewCommercial Insurance Account Manager (Eastern Time Zone) Insurance Office of AmericaCommercial Insurance Account Manager (Eastern Time Zone)Albany, NYRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Insurance Office of AmericaSenior Account Associate - Commercial Lines/Select Business Unit (SBU) Insurance Office of AmericaSenior Account Associate - Commercial Lines/Select Business Unit (SBU)Albany, NYRemote$23–$27 / hourFull timeTask Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Insurance Office of AmericaSenior Account Associate- Commercial Insurance Insurance Office of AmericaSenior Account Associate- Commercial InsuranceAlbany, NYRemote$55,000–$75,000 / yearFull timeTask Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Insurance Office of AmericaNewSenior Account Associate- Commercial Insurance (Transportation) Insurance Office of AmericaSenior Account Associate- Commercial Insurance (Transportation)Albany, NYRemote$60,000–$70,000 / yearFull timeTask Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Insurance Office of AmericaNewSenior Account Manager- Commercial Insurance (Transportation) Insurance Office of AmericaSenior Account Manager- Commercial Insurance (Transportation)Albany, NYRemote$90,000–$100,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Insurance Office of AmericaAccount Manager - Commercial Insurance (Fully Remote Option) Insurance Office of AmericaAccount Manager - Commercial Insurance (Fully Remote Option)Albany, NYRemote$65,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Insurance Office of AmericaSenior Account Associate- Commercial Insurance (Remote) Insurance Office of AmericaSenior Account Associate- Commercial Insurance (Remote)Albany, NYRemote$50,000–$70,000 / yearFull timeTask Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Insurance Office of AmericaAccount Manager Associate Insurance Office of AmericaAccount Manager AssociateAlbany, NYRemote$60,000–$65,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Renewal Process: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Insurance Office of AmericaAccount Manager- Commercial Insurance (Remote) Insurance Office of AmericaAccount Manager- Commercial Insurance (Remote)Albany, NYRemote$60,000–$80,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Insurance Office of AmericaSenior Account Manager (Fully Remote) Insurance Office of AmericaSenior Account Manager (Fully Remote)Albany, NYRemote$80,000–$100,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Insurance Office of AmericaAccount Manager- Commercial Insurance Insurance Office of AmericaAccount Manager- Commercial InsuranceAlbany, NYRemote$65,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Insurance Office of AmericaSenior Account Manager - Commercial Lines Insurance Office of AmericaSenior Account Manager - Commercial LinesAlbany, NYRemote$80,000–$100,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Insurance Office of AmericaNewAccount Manager - Commercial Lines (Eastern or Central Time Zone) Insurance Office of AmericaAccount Manager - Commercial Lines (Eastern or Central Time Zone)Albany, NYRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Insurance Office of AmericaNewCommercial Lines - Account Manager (Fully Remote) Insurance Office of AmericaCommercial Lines - Account Manager (Fully Remote)Albany, NYRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Coxsackie Dental ArtsNewDental Patient Care Coordinator / Patient Service Representative Coxsackie Dental ArtsDental Patient Care Coordinator / Patient Service RepresentativeCoxsackie, New York$19–$25 / hourFrom routine preventive care and restorative treatments to dental implants and complex surgical procedures, we are committed to delivering exceptional care while helping patients navigate treatment options and financial solutions that fit their needs. Coxsackie Dental Arts is seeking an organized, personable, and customer-focused Dental Patient Care Coordinator / Patient Service Representative to join our growing team.
Medi-WeightlossMedical Operations Manager/ Practice Manager Medi-WeightlossMedical Operations Manager/ Practice ManagerProvidenceYour responsibilities will encompass: • Inspiring Team Leadership: Foster a positive and collaborative work environment by leading and supervising a dedicated team of administrative and clinical staff. As industry leaders, we are on the lookout for an enthusiastic and seasoned Medical Operations Manager/Practice Manager to join our team and spearhead the operational excellence of our clinic.
Contact Government Services, LLCNewSenior Accounting Technician Contact Government Services, LLCSenior Accounting TechnicianAlbany, NYComposes and disseminates correspondence, prepares forms and financial documents, manage databases, maintains the office files, routes paperwork, schedules and assists with web conferences, prepares meeting room and office events. Excel proficiency with skills to include various formatting, sorting, and correction of data, and table manipulations, such as: Table array, Sum function, Max min function, Vlookup, Trim, Pivot table, Arithmetical formulas.
Ellie Mental Health - 205Client Financial Services Coordinator Ellie Mental Health - 205Client Financial Services CoordinatorClifton Park, NYRemoteJoin Ellie Mental Health as a Client Financial Services Coordinator in Clifton Park, NY, where you'll play a vital role in supporting our clients' financial needs. Our commitment to a supportive work culture and comprehensive client care has made us a beloved choice among clients and employees alike.
Prix Fixe AccountingAccountant - Restaurant/Hospitality Prix Fixe AccountingAccountant - Restaurant/HospitalityNorth Adams, MAFull timeAt Prix Fixe, we really believe that people are the core element of success, and our Accountants play the most pivotal role: Our team is directly responsible for helping our clients survive and translate the numbers to a language our clients can understand. The key component of a successful career with Prix Fixe Accounting is integrity and a genuine understanding of hospitality; this is essential to the job in order to develop long-term client relationships that are built on trust and our shared interest in their success.