Rancho Cucamonga, CA3 days ago
p>JOB-RELATED SKILLS/COMPETENCIES• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws, compliance guidelines, and company policies• Intermediate knowledge and skills in Microsoft Office Suite, specifically Excel• Ability to communicate effectively• Excellent computer, organizational and planning skills• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism• Ability to assist peers• Ability to work all billing requirements and reports• Excellent writing and documentation skills• Strong attention to detail• Ability to work independently• Ability to handle multiple tasks, projects, duties, and priorities. - Process monthly billing for substance abuse testing• Provide solutions to resolve billing questions for clients• Respond to client communication promptly and efficiently• Verify the data input in the accounting system to ensure accuracy of client billing• Issue invoice and send to clients through various channels (mail, email, etc.)• Manage the status of client accounts and identify inconsistencies• Update accounting records with client information• Provide support in training new employees and assisting peers• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.