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Serving Southeastern and Central Ohio, ISBH provides a comprehensive range of behavioral health and related services, collaborating with local partners to promote healthy individuals and strong communities. Integrated Services for Behavioral Health (ISBH) is a community-focused, forward-thinking behavioral health organization dedicated to supporting individuals on their path to health and well-being.

HOUR

We are seeking a Billing Specialist!Central and Southeastern, OhioJoin our Team!Integrated Services for Behavioral Health (ISBH) is a community-focused, forward-thinking behavioral health organization dedicated to supporting individuals on their path to health and well-being. We meet people where they are—in their homes and communities—and connect them with the resources they need. Serving Southeastern and Central Ohio, ISBH provides a comprehensive range of behavioral health and related services, collaborating with local partners to promote healthy individuals and strong communities. All services are designed to be collaborative and personalized to each individual.The Billing Specialist is responsible for processing client billing and supporting revenue cycle operations to ensure accurate and timely reimbursement for behavioral health and related services. This role is primarily focused on Medicaid billing but may also include Medicare and private payer claims. The position will have a specialized focus on respite billing and follow-up, ensuring accurate claim submission, tracking, and resolution. Knowledge of respite services and billing practices is considered a strong asset.The pay range for this position is $23.85 to $28.02 per hour based on experience Essential Functions:<ul><li>Provide comprehensive billing services for ISBH</li><li>Perform billing-related activities, including but not limited to:
	<ul><li>Electronic claim (EDI) creation and submission for multiple payers</li><li>Self-pay claim processing</li><li>Payment posting and reconciliation</li><li>Investigation and resolution of claim denials</li><li>CareLogic Billing/Accounts Receivable configuration and maintenance</li><li>Interaction with payer and clearinghouse portals</li></ul></li><li>Monitor and communicate the status of billing tasks and accounts</li><li>Support internal staff and external partners in resolving billing errors and issues</li><li>Deliver professional, responsive customer service in all interactions</li><li>Maintain advanced knowledge of:
	<ul><li>Ohio’s behavioral health payment environment</li><li>Carelogic billing and AR functionality</li><li>Ohio Managed Care Organization (MCO) billing requirements</li><li>ISBH and partner-specific documentation and billing standards</li></ul></li><li>Attend internal and external training as needed.</li><li>Assist with special projects as assigned by the Billing Manager.</li><li>Travel within designated service areas.</li><li>Perform other duties as assigned.</li></ul>Minimum Requirements:Education/Licensure:<ul><li>A high school diploma or GED equivalent is required</li><li>A bachelor's degree in finance, accounting, or a related field is preferred</li></ul>Education: <ul><li>3 years of experience in Ohio behavioral health Medicaid billing is required</li><li>3 years of experience using an electronic health record (EHR) system for claims processing: Carelogic experience is preferred</li><li>Experience with or knowledge of respite services billing is preferred</li></ul>Knowledge, Skills, and Abilities<ul><li>Excellent communication skills, both oral and written is required</li></ul><ul><li>Excellent organizational skills are required</li></ul><ul><li>The ability to bill Medicaid without restrictions is required</li></ul><ul><li>A valid driver's license and the ability to operate a motor vehicle are required</li></ul><ul><li>An appropriate level of auto insurance coverage is required</li></ul><ul><li>Ability to manage deadlines within a fast-paced, high-volume environment is required</li></ul><ul><li>The ability to operate in an Internet-based, automated office environment is required</li></ul><ul><li>The ability to maintain a high-speed internet connection is required</li></ul>Physical Requirements<ul><li>Prolonged periods of sitting at a desk and working on a computer are required</li></ul><ul><li>Must be able to lift up to 15 pounds at times</li></ul>Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package!Benefits include:<ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Short-term Disability</li><li>Long-term Disability</li><li>401K w/ Employer Match</li><li>Employee Assistance Program (EAP) provides support and resources to help you, and your family, with a range of issues</li></ul>To learn more about our organization:<a href="https://integratedservice.org/" rel="nofollow">https://isbh.org/</a>OUR MISSION 
Delivering exceptional care through connectionOUR VALUES Dignity - We meet people where they are on their journey with respect and hopeCollaboration - We listen to understand and ask how we can best support the people and communities we serveWellbeing - We celebrate one another's strengths, and we support one another in being wellExcellence - We demand high-quality care for those we serve, and we are a leader in how we care for one another as a teamInnovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possibleWe’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Integrated Services for Behavioral Health

Billing Specialist

Accounting

Accounts Receivable

Accounts Receivable Management

Auto Insurance

Behavioral Health

Billing

Billing Records

Claims Processing

Communication Skills

Customer Support/Service

Documentation Standards

Driver's License

Electronic Data Interchange (EDI)

Employee Assistance Plan

Finance

Healthcare

Healthcare Reimbursement

High School Diploma

Managed Care

Medicaid

Medical Billing

Medical Record System

Medicare

Operational Support

Organizational Skills

Payment Posting

Presentation/Verbal Skills

Problem Solving Skills

Reconciliation

Team Player

Time Management

Willing to Travel

Writing Skills

clearcompany

This position is customer-focused, requiring the ability to multi-task on telephones and computer software, coordinate and execute emails, and effectively locate solutions to customer problems in a fast-paced and dynamic environment. Receive and respond professionally to all customer inquiries regarding services, disputes, billing questions, cancellation, and new customer sign-up.

The Customer Service Representative will be working in a high-volume solution center. This position is customer-focused, requiring the ability to multi-task on telephones and computer software, coordinate and execute emails, and effectively locate solutions to customer problems in a fast-paced and dynamic environment. An ideal Customer Support Representative is an excellent communicator and an efficient problem-solver, with an ability to maintain patience and composure at all times. As the front-line support for our clients and customers, your role is vital to our success as a company.About us: Kimble Company is locally owned and operated by the Kimble Family, with over 70 years of experience in the energy, materials, recycling, and solid waste industries. We are a dedicated team of seasoned professionals who care about our clients, the environment, safety, our families, and our co-workers. At Kimble we strive for perfection in everything that we do.Minimum Requirements for CSR:<ul><li>High school diploma required or GED equivalent</li><li>Previous customer service experience</li><li>Ability to type 45 WPM with a minimum of 92% accuracy preferred</li><li>Ability to multi-task with a high volume call center</li><li>Successfully pass a pre-employment drug screen and background check</li></ul>Customer Service Responsibilities and Duties:<ul><li>Answer customer calls promptly and courteously utilizing custom procedure.</li><li>Receive and respond professionally to all customer inquiries regarding services, disputes, billing questions, cancellation, and new customer sign-up.</li><li>Professional interaction with customers over the phone and face-to-face.</li><li>Work with other departments to resolve customer’s issues.</li><li>Log and record information into customer accounts using a computer.</li><li>Resolve customer issues and adjust accounts, as necessary, with verification from Manager.</li><li>Process payments as necessary.</li><li>Maintain a positive work atmosphere with a culture of respect for others.</li><li>Other assigned duties from Manager.</li></ul>Benefits<ul><li>401(k) retirement plan with match</li><li>Comprehensive medical benefits coverage, dental plans and vision coverage.</li><li>Employee assistance program (EAP)</li><li>Health care and dependent care spending accounts (FSA)</li><li>Life insurance and accidental death & dismemberment insurance.</li><li>Paid time off</li><li>Referral program</li><li>Employee Discount Program</li></ul>Day ShiftWeekly day range: Monday to Friday | Rotating weekends

Kimble Recycling and Disposal, Inc., a family owned and operated company has multiple locations in Northeast Ohio. We’re committed to providing quality, convenient and sustainable waste management and recycling solutions to Eastern Ohio.
We offer municipal, commercial and residential services, and our top priority is always our customers. Innovation and excellence remain the cornerstones of our business, as we continuously search for new and improved ways to provide our customers with the best possible service.

Kimble

Customer Service Representative

Background Investigation

Call Centers

Call Volume

Computer Software

Customer Relations

Flexible Spending Accounts

Multitasking

Recycling

Resolve Customer Issues

Telephone Skills

HiringThing

OTHER

The Accounting Manager, Client Advisory Services acts as the primary client contact, building relationships, facilitating meetings, and providing guidance and feedback to junior team members while ensuring high-quality service and support for clients. Manage multiple projects effectively, coordinating resources, monitoring progress, and ensuring deadlines are met, and clients receive the highest level of service and support .

Rea is a growing Top 100 business advisory & accounting firm providing our clients services in tax, accounting, and business consulting.  We have a ‘People First’ culture and we focus on our employees’ well-being and professional development. With over 400 professionals and locations throughout Ohio, our firm has a culture that respects a work-life balance for our team. We also provide competitive compensation and a robust benefits plan.The Accounting Manager, Client Advisory Services acts as the primary client contact, building relationships, facilitating meetings, and providing guidance and feedback to junior team members while ensuring high-quality service and support for clients. This role applies accounting theories and principles to resolve complex business challenges and optimize financial processes, ensuring accurate financial reporting and compliance.  <h3>Job Duties</h3><ul><li>Apply accounting theories, principles, and systems design to address complex business challenges and optimize financial processes </li><li>Review accounts and research discrepancies</li><li>Provide oversight of the accounts receivable and accounts payable process</li><li>Ensures timely invoicing, collection, accurate and efficient bill payment processing, and reconciliation activity </li><li>Develop work plans, project timelines, and key milestones </li><li>Review journal entries, ensure accurate financial reporting and compliance with regulatory requirements </li><li>Review account balances and financial statements </li><li>Research issues identified by staff and works toward resolution </li><li>Ensure proper workpaper documentation for all accounts </li><li>Managing regulatory requirements and internal reporting deadlines </li><li>Participate in quality assurance initiatives  </li><li>Review of work done by themself and others before submission, including balance sheet reconciliations, P&L classification and state and local tax filings for accuracy and compliance</li><li>Communicating frequently and effectively with client contacts </li><li>Provide general accounting feedback and recommendations to clients </li><li>Ensure delivery goals are met by the team through process management and inter-departmental communication </li><li>Identify client issues and deficiencies and assist with recommending solutions </li><li>Act as the primary client contact </li><li>Build client relationships and involve other team members to leverage diverse perspectives and deliver comprehensive solutions </li><li>Actively listen to clients, provide timely responses and address client needs effectively </li><li>Facilitate client meetings and involve junior team members in these </li><li>Manage client workload and projects from initiation to completion, developing workplans, project timelines, and key milestones </li><li>Manage multiple projects effectively, coordinating resources, monitoring progress, and ensuring deadlines are met, and clients receive the highest level of service and support </li><li>Prepare, communicate and monitor budgets on client engagements </li><li>Act as a coach to junior team members  </li><li>Share knowledge, insights, and best practices with others through training, coaching, or mentoring </li><li>Provide timely feedback to team members </li><li>Highlight performance strengths and weaknesses for team members, focusing on behaviors and outcomes </li><li>Facilitate frequent meetings with direct reports and assists with setting their performance goals </li><li>Supervise a team for day-to-day management of scheduling, training and procedure </li><li>Provide guidance and direction to team members to develop skills and overcome challenges </li><li>Delegate work effectively to staff based on their qualifications, capabilities, and interests </li><li>Manage staff workload ensuring optimal utilization of resources and maintaining a healthy balance for team members </li><li>Act as a technical resource to support project teams, troubleshoot issues, and provide guidance </li><li>Recognize issues and develop resolutions and consults with leadership if necessary </li><li>Communicate potential additional service offerings to clients  </li><li>Nurture established networks in establishing full-cycle business development </li><li>Participate in the development and implementation of solutions to clients </li><li>Complete and document research calls in a timely fashion</li><li>Other duties as assigned</li></ul>Requirements<ul><li>Knowledge of the market and industry trends </li><li>Prior business experience and ability to apply that experience to a wide range of client situations </li><li>Technology skills in MS Word, Excel, PowerPoint, and Outlook, QuickBooks, QuickBooks Online, and other software </li><li>Familiarity using a CRM </li><li>Ability to motivate and lead staff </li><li>Strong attention to detail </li><li>Ability to meet tight deadlines and manage unexpected and sometimes urgent firm or client matters as they arise </li><li>Project management and time management skills</li><li>Unrelenting commitment to client satisfaction </li></ul>Education: <ul><li>Bachelor’s degree in accounting </li><li>Master’s degree preferred </li></ul>Experience: <ul><li>Minimum of 5-7 years of experience or relevant experience </li><li>Team and project management experience required  </li></ul>Licenses/Certifications: <ul><li>QuickBooks Online Pro Advisor Certification </li><li>CPA License  </li></ul>BenefitsRea offers a wide variety of benefits to help support our employees' health, wellness and financial goals.<ul><li>Health Care Plan (Medical, Dental & Vision)</li><li>Retirement Plan (401k with 3% contribution)</li><li>Life Insurance (Basic, Voluntary & AD&D)</li><li>Family Leave (Maternity, Paternity)</li><li>Short Term & Long Term Disability</li><li>Training & Development</li><li>Wellness Resources</li><li>Four (4) weeks PTO</li><li>Twelve (12) paid holidays, of which three (3) are floating holidays</li></ul>Rea does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from Rea’s Talent team. Pre-approval is required before any external candidate can be submitted. Rea will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers.

Accounting Manager, Client Advisory Services

Workable

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Billing SpecialistIntegrated Services for Behavioral Health

Customer Service RepresentativeKimble

Accounting Manager, Client Advisory ServicesRea

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