The Patient Accounts Manager is also responsible for the daily operations in one or more of the following functions within the Patient Financial Services Department: (Clinical Trials, Payment posting/Credits & Refunds, Denials Management, Insurance follow up, Patient customer service). Responsibilities and Essential Job Functions Manages day to day operations within Patient Financial Services in one of the following areas: clinical trials, payment posting, credits and refunds, denial management, insurance follow up and/or patient customer service.