Serve as point of contact for office machinery (toner for copiers, maintenance, etc.) for the neurology departmentCoordinate supplies ordering (medical and office supplies), check inventory, stock cabinetsServe as point of contact for sales representativesTroubleshoot and resolve issues that arise from staff and providers and keep site manager informedAssist with the interview process, orientation/training of new PCCs, and team building activities, as requested Answer phones, check-out patients making appointments and coordinating provider orders as appropriate. Greet patients warmly and professionallyUpdate patient information as necessary, scanning outside records patient may bring to the visitMake diagnostic testing and follow-up appointmentsRequest interpreter on patients behalf, as neededCoordinate orders and hospital admissionsRelay information to patient per providers instructionsAssist patients with insurance forms for miscellaneous procedures, testing, etc.