Job Category Job Category Advanced Clincial Providers Advanced Practice Providers Allied Health Prof/Technical Clerical/Administrative Support Executive/Management Finance/Info Systems Nursing Support Nursing/Nursing Management Physicians Professional/Non-Clinical Service/Trades. Under the supervision of the Senior Director, Patient Advocacy, WMC, an incumbent of this class ensures high-quality advocacy services; assuring patients of their rights as delineated in the Patient Bill of Rights, effective and expedient complaint management, service facilitation and service recovery.