UNKNOWN

ADAPTED_NOW

Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. In this role, you’ll make an impact in the following ways: Supports clients in addressing and resolving complex operational and technical issues and ensuring requests are executed.

<div style="font-style:normal;font-weight:400"><div style="margin-right:0px"><div><div style="margin-right:0px"><div><p>Senior Specialist, Client Operation</p><p>At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.</p><p>Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.</p><p>We’re seeking a future team member for the role of Senior Specialist, Client Operations. This role is located in Lake Mary. </p><p>In this role, you’ll make an impact in the following ways:</p><ul><li> Supports clients in addressing and resolving complex operational and technical issues and ensuring requests are executed</li><li>Proactively assists clients in reviewing potential business needs and directs them to appropriate resources at BNY</li><li>Resolves complex or non-routine client issues or inquiries, as needed</li><li>Uses in-depth knowledge of client issues and needs to contribute to business development efforts</li><li>Uses understanding of BNY products and services to best propose expanded offerings to clients for front office consideration</li><li>Leads and participates in internal activities and initiatives designed to improve client experience</li></ul><p>To be successful in this role, we’re seeking the following:</p><ul><li>Bachelor’s degree or the equivalent combination of education and experience is required</li><li>5-7 years of total work experience preferred</li><li>Experience in brokerage/advisory firm operations and/or client services is preferred</li></ul><p>At BNY, our culture speaks for itself, check out the latest BNY news at:</p><p><a href="https://www.bny.com/corporate/global/en/about-us/newsroom.html" rel="nofollow noopener noreferrer" target="_blank">BNY Newsroom</a></p><p><a href="https://www.linkedin.com/company/bnyglobal/posts/?feedView=all" rel="nofollow noopener noreferrer" target="_blank">BNY LinkedIn </a></p><p>Here’s a few of our recent awards:</p><ul><li>America’s Most Innovative Companies, Fortune, 2025</li><li>World’s Most Admired Companies, Fortune 2025</li><li>“Most Just Companies”, Just Capital and CNBC, 2025</li></ul><p><br/>
 Our Benefits and Rewards:</p><p>BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.</p><p>BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.</p></div></div></div></div></div><div style="font-style:normal;font-weight:400"><div style="margin-top:15px">
  
 </div></div><div style="font-style:normal;font-weight:400"><div style="margin-right:0px"><div>Same Posting Description for Internal and External Candidates</div></div></div>

Senior Specialist, Client Operations

Artificial Intelligence (AI)

Brokerage

Business Development

Customer Experience

Customer Support/Service

Finance

Financial Services

Financial Systems

Global Financial Markets

Appcast Exclusive 1

FEED

The Manager of Transaction Management oversees all real estate transactions for House Buyers of America, managing both acquisition and disposition deals from contract through closing. Founded in 2001 and operating in 44 states, the company blends decades of real estate expertise with technology-driven operations to deliver speed, certainty, and consistent outcomes.

<p>The Manager of Transaction Management oversees all real estate transactions for House Buyers of America, managing both acquisition and disposition deals from contract through closing. This is a hands-on, player/coach role responsible for leading the transaction team while managing a personal pipeline in a fast-paced, high-volume environment. This role requires strong ownership, assertiveness, and the ability to solve complex transaction problems. The ideal candidate thrives under pressure, holds others accountable, and is willing to do what it takes to get deals closed.</p><p> </p><p><strong>What you will do</strong></p><ul><li>Manage acquisition and disposition transactions from contract ratification through settlement</li><li>Supervise, train, and performance-manage Transaction Coordinators / Settlement Processors</li><li>Establish, track, and manage KPIs for all team members</li><li>Hire, supervise, train and mentor Transaction Coordinators</li><li>Develop and update all policies and procedures, including creating video and written training documents</li><li>Ensure all policies and procedures are being followed</li><li>Personally manage a portfolio of transactions while reviewing teamwork for accuracy and timelines</li><li>Review contracts, addenda, and HUD / Closing Disclosure statements for accuracy</li><li>Request loans for new acquisitions and coordinate with lenders</li><li>Manage construction loan draw requests in partnership with the Construction team</li><li>Oversee all property listings, including procuring professional photography and virtual staging</li><li>Ensure high quality, accuracy, and completeness of all listings across MLS and other platforms</li><li>Ensure the company CRM is updated consistently and accurately for all transactions</li><li>Serve as the escalation point for transaction issues; push back and escalate with title companies, lenders, or other parties when needed to get results</li><li>Solve complex transaction problems involving title defects, surveys, utilities, seller challenges, or other complications</li><li>Coordinate closely with Sales and Construction teams to ensure smooth handoffs and timely closings</li><li>Assist with market expansion efforts, including sourcing and managing title company relationships and 3<em>rd</em> party brokers</li><li>Maintain a high level of customer service for buyers, sellers, and partners</li><li>Assist with hiring and managing 3<em>rd</em> party property managers to manage our rental portfolio</li><li>Thrive in a fast-paced environment; availability may include evenings and weekends as needed</li></ul><p> </p><p><strong>What we're looking for</strong></p><ul><li>2+ years of people management experience in settlement, title, or transaction management</li><li>5+ years of real estate transaction experience</li><li>Proven experience managing high-volume acquisitions and dispositions</li><li>Highly assertive and comfortable holding internal teams and external partners accountable</li><li>Strong work ethic and ownership mindset</li><li>Ability to independently resolve complex real estate transaction issues</li><li>You love people and are obsessed with making customers happy</li><li>Bachelor's degree required</li><li>Proficient with Microsoft Office and CRM systems</li><li>You thrive on working in a fast paced environment</li></ul><p> </p><p><strong>Why we are a great place to work:</strong></p><ul><li>Our company is FULLY REMOTE</li><li>Our awesome company culture includes: competitive pay great benefits, great people, casual dress, team events, work hard/ play hard environment</li><li class="li1">2025 Revenue is up 60% year over year compared to 2024</li><li class="li1">2025 Ratified acquisitions are up 70% year over year compared to 2024</li><li class="li1">Q4 2025 sales are up 100% compared to Q3 2025</li><li class="li1">Q4 2025 revenue is up 152% compared to Q4 2025</li><li class="li1">Q4 Ratified acquisitions are up 64% compared to Q4 2025</li><li class="li1">We are continuing our nationwide expansion, now operating in 44 states plus Washington, DC.</li></ul><p><strong>House Buyers of America</strong> is a leading national home-buying company helping homeowners sell with confidence through a <strong>simple, transparent, and hassle-free process</strong>. Founded in 2001 and operating in <strong>44 states</strong>, the company blends decades of real estate expertise with <strong>technology-driven operations</strong> to deliver <strong>speed, certainty, and consistent outcomes</strong>. House Buyers of America has been recognized for its industry impact, including <strong>Ernst & Young Entrepreneur of the Year</strong> and inclusion on the <strong>Inc. 5000</strong> list of America's fastest-growing companies.</p><p>House Buyers is an equal opportunity employer and does not discriminate by sex, creed, race, or by age. <a href="http://www.housebuyersofamerica.com/" rel="nofollow">www.HouseBuyersOfAmerica.com</a></p><p>Total Compensation Range: $80,000-$130,00/ year inclusive of base plus bonus</p><p> </p>

House Buyers of America

Manager, Transaction Management

Acquisitions Management

Alliance/Partner Marketing

Coaching

Construction

Construction Management

Contract Review

Customer Relationship Management (CRM)

Entrepreneurship

Loan Draw

Loans

Mentoring

Organizational Skills

Partner Sales

People Management

Performance Metrics

Photography

Problem Solving Skills

Property Management

Property Rentals

Purchasing/Procurement

Real Estate

Reconciliation

Sales

Sales Closing Skills

Sales Pipeline

Team Lead/Manager

Team Player

Technical Operations

Time Management

Transaction Processing/Management

Video Production

GreenHouseAPI

The Building Engineer is responsible for providing assistance and support in the repair, maintenance, and installation of mechanical equipment, machines, tools, and equipment, and in maintenance of buildings, grounds, and utility systems of commercial real estate establishments. The employee occasionally works in high, precarious places and in outside weather conditions and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock.

<h2>Our Story</h2><p>Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization.</p><p> </p><p>At Avison Young, we are committed to providing a comprehensive suite of commercial real estate services to our clients while fostering a supportive and inclusive workplace culture for our employees. Our collaborative approach and emphasis on personal and professional growth create an environment where individuals can thrive. Real estate can have a significant positive impact on people’s lives – and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.</p><p> </p><p>If you're looking for career opportunities where you can excel and contribute to a strong company culture, we want to hear from you. Join our highly motivated team and take pride in your work as we create a better future together.</p><h2>Overview</h2><p>We are currently seeking an experienced building engineer to report to the Property Manager on all areas of building/property operations for a portfolio of office, industrial and retail properties in the greater Orlando area. The Building Engineer is responsible for providing assistance and support in the repair, maintenance, and installation of mechanical equipment, machines, tools, and equipment, and in maintenance of buildings, grounds, and utility systems of commercial real estate establishments.</p><h2>Responsibilities</h2><ul><li>Repairs, maintains, and installs machines, tools, and equipment to ensure continuous operations.</li><li>Performs maintenance activities on utility systems to provide continuous supply of heat, steam, electric power, gas, or air required for operations.</li><li>Assists in ongoing preventive maintenance program in conjunction with other engineering and maintenance staff.</li><li>Inspects operating machines and equipment for conformance with operational standards.</li><li>Identifies low levels in department inventory; maintains inventory including proper storage and knowledge of use.</li><li>Assists in compliance with Hazard Communication Program, including Material Safety Data Sheet (MSDS), labeling, storing and handling of materials, etc.</li><li>Assists with the identification of safety procedures, equipment and protective clothing requirements.</li><li>Responds to work orders as directed by management.</li><li>Assists in the application of key control policies and procedures.</li><li>Some travel may be required.</li><li>Regular and predictable attendance at the Company’s place of business during scheduled work hours is an essential function of this job, unless otherwise required by federal, state or leave of absence laws.</li><li>Working knowledge of Building Automation Controls preferred.</li><li>Periodically perform on call and overtime duties as outlined by Property Manager.</li></ul><h2>Qualifications</h2><ul><li>Associate degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience. </li><li>Basic knowledge of computer.</li><li>Valid driver’s license is required.</li><li>Read, analyze, and interpret general technical procedures or governmental regulations.</li><li>Write reports and business correspondence.</li><li>Effectively present information and respond to questions from groups of managers and clients.</li><li>Basic knowledge of machinery, electrical, plumbing, and painting disciplines.</li><li>Read and interpret blueprints, plans, and drawings and follow detailed written instructions and procedures outlined in the technical manuals.</li><li>Proficient in the English language.</li><li>Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.</li><li>Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.</li><li>Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</li><li>Strong interpersonal and organizational skills with the ability to multi-task and prioritize.</li><li>Self-motivated, team-oriented, dependable, responsible, flexible and professional.</li><li>Journeyman’s level license or acceptable equivalent skill level of all mechanical and control systems including the following: Plumbing, HVAC, and electrical.</li><li>1st, 2nd, or 3rd Grade Engineer License may be required. </li><li>Refrigerant certification, required.</li><li>Licenses required by state/province or local municipalities may be required </li></ul><p><strong><u>Physical Demands:  </u></strong></p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers, handle, or feel objects, tools, or controls, talk and hear.  The employee is frequently required to sit and reach with hands and arms.  The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.  </p><p>The employee must regularly lift and/or move up to 50 pounds. Vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.  Must be able to move freely throughout the property, including moving up and down stairs.</p><p>The employee regularly works near moving mechanical parts.  Must be able to move throughout the property, including up and down ladders and stairwells.  May occasionally be exposed to machine noise and inclement weather conditions.  The employee occasionally works in high, precarious places and in outside weather conditions and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock.  </p><p>The noise level in the work environment is usually moderate to loud.</p><h2><i>Our Equal Opportunity Commitment</i></h2><p><strong>Our Equal Opportunity Commitment</strong></p><p>Avison Young is proud to be an equal opportunity employer, committed to promoting diversity and inclusivity within our workforce. Our non-discrimination policy ensures that all individuals are treated equally, regardless of race, gender, religion, sexual orientation, or disability. We believe in fostering a positive and inclusive work environment that values accessibility and fair recruitment practices for all employees. We hope you will join us in committing to create a workplace that is fair, equitable, and welcoming to all.</p><p> </p><p>Benefits offered to full time W2 employees:</p><ul><li>Traditional and Roth 401k with generous employer match and immediate vesting</li><li>12 weeks of Paid Parental Leave after one year of tenure</li><li>Medical, Dental, Vision Insurance</li><li>Company paid Life and AD&D Insurance</li><li>Company paid Short & Long-Term Disability</li><li>Voluntary Critical Illness and Accident Coverage</li><li>Healthcare, Dependent Care, Commuter & Transit Pre-Tax Benefits</li><li>Wellness program</li><li>Employee Assistance Program (EAP)</li></ul><p>Work-Life Balance:</p><ul><li>Competitive paid vacation days</li><li>2 personal/wellness days</li><li>Paid holidays plus 2 floating holidays</li><li>Annual volunteer day for Day of Giving</li></ul>

Avison Young

Building Engineer

Analysis Skills

Blueprints

Business Writing

Commercial Real Estate

Concrete

Control Systems

Datasheets

Depth Perception

Driver's License

Electricity

Employee Assistance Plan

English Language

Equipment Maintenance/Repair

Establish Priorities

Financial Planning

Government Regulations

HVAC

Healthcare

Home Automation

Interpersonal Skills

Inventory Levels

Inventory Management

Machine Tool

Maintenance Services

Multitasking

On Call

Painting (Facilities and Maintenance)

Physical Demands

Plumbing

Preventative Maintenance

Procedure Development

Property Maintenance

Reporting Skills

Risk

Safety Process

Systems Maintenance

Technical Writing

Willing to Travel

FULL_TIME

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. This includes guiding team performance, ensuring compliance with established processes and procedures, maintaining service excellence, supporting staff development, and strengthening operational efficiency.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Operations Supervisor – Commercial Lines</b> </p></div><div><p><b>Work Mode: </b>Remote (Southeastern US only)<b> | Location/Supporting: </b>Longwood, FL<b> | Book Focus: General</b><br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> </p></div><div><p> <br/><b>About the Role:</b> The Operations Supervisor – Commercial Lines is responsible for direct leadership and day-to-day oversight of Account Management staff within the branch. This includes guiding team performance, ensuring compliance with established processes and procedures, maintaining service excellence, supporting staff development, and strengthening operational efficiency. Additionally, this role serves as a senior-level resource for complex client service needs and manages an assigned book of business. </p></div><div><p> </p></div><div><p><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Performance Standards: </b>Monitor productivity, efficiency, quality, and service standards. </p></li></ul></div><div><ul><li><p>Culture Promotion: Promote IOA culture and support team engagement. </p></li></ul></div><div><ul><li><p><b>Professional Development: </b>Support ongoing staff training and development. </p></li></ul></div><div><ul><li><p><b>Succession Planning: </b>Develop future branch operations leaders. </p></li></ul></div><div><ul><li><p><b>Direct Staff Management: </b>Lead Account Management staff and provide coaching and guidance. </p></li></ul></div><div><ul><li><p>HR Management: Ensure compliance with HR policies and processes. </p></li></ul></div><div><ul><li><p><b>Recruitment and Onboarding: </b>Participate in hiring, interviewing, and onboarding. </p></li></ul></div><div><ul><li><p><b>Performance Communication: </b>Deliver evaluations and maintain transparent communication with leadership. </p></li></ul></div><div><ul><li><p><b>Workflow Management: </b>Assign and balance workloads to ensure service continuity. </p></li></ul></div><div><ul><li><p><b>Operational Process Excellence: </b>Implement and enforce processes and best practices. </p></li></ul></div><div><ul><li><p><b>Data Analysis: </b>Monitor and interpret performance data and take action as needed. </p></li></ul></div><div><ul><li><p><b>Data Integrity: </b>Maintain accurate data across agency and carrier systems. </p></li></ul></div><div><ul><li><p><b>Account Management: </b>Manage an assigned book of business. </p></li></ul></div><div><ul><li><p><b>Technical Support: </b>Serve as a subject matter expert for coverage and service questions. </p></li></ul></div><div><ul><li><p><b>Client Relationship Management: </b>Manage client relationships and support renewals and service needs. </p></li></ul></div></div><div><div><ul><li><p><b>Policy and Service Administration: </b>Oversee policy administration, placement, billing, claims support, and documentation of accuracy. </p></li></ul></div><div><ul><li><p><b>Renewal and New Business Execution: </b>Lead or support the full renewal and new business process. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service and proactively anticipate client needs. </p></li></ul></div><div><ul><li><p><b>Culture Promotion: </b>Promote IOA culture and improve engagement. </p></li></ul></div><div><ul><li><p><b>Policy Compliance</b>: Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> <br/><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>5+ years of industry experience; or 7+ years of sales, marketing or relationship management experience </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div><div><ul><li><p>Required active licensing </p></li></ul></div><div><ul><li><p>Professional designations preferred </p></li></ul></div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div></div><div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p><i>The expected pay range for this position is 105-125K annually, depending on experience, relevant skills, and geographic location.</i></p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Brokerage Jobs in Orlando, FL

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Brokerage Jobs in Orlando, FL

Senior Specialist, Client Operations BNY

Manager, Transaction Management House Buyers of America

Building Engineer Avison Young

Operations Supervisor- Commercial Insurance (Remote) Insurance Office of America

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