PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:Actively monitor the ice and remind skaters to follow all safety guidelines and rink rulesAddress any unsafe behavior by skatersAssist skaters including beginners requiring guidance or individuals who have fallen and need assistance getting upEducate skaters about rink rules and encourage compliance to maintain a safe environmentAssist skaters in the use of appropriate gear such as helmets and skatesRespond to and notify management of any incidents, accidents, injuries, and altercationsProvide basic first aid in case of minor injuriesAlert management and assist with emergency situations as neededAssist with special events, including set-up, monitoring, and clean-up as requiredProvide courteous and friendly service to all guests and staffBe knowledgeable about the facility, prices, services, promotions, and eventsKnow and enforce the facility's policies, procedures, and rulesAssist in maintaining the cleanliness of the ice and surrounding areasReport any maintenance issues to the management teamAssist other departments as necessaryComplete special projects, daily assignments, and other duties as directed by managementTHE IDEAL CANDIDATE HAS:2-4 years of experience in the Sports/Recreation fieldStrong eye for detail and safety compliance Experience in coaching or mentoring athletes or childrenProven success in being a quality team memberExperience and success in customer service, leadership, and organizationAction-oriented personality with a 'get it done' attitude and proficiency for efficiencyMINIMUM QUALIFICATIONS:First-Aid/CPR certification or ability to obtain certification upon hire requiredCan work with a wide variety of age groupsExcellent communication skills, both verbal and writtenAbility to maintain focus in a high-volume, fast-paced environmentMust have excellent guest service skillsMust be detail-oriented and have outstanding organizational skillsAbility to multi-task and prioritize Ability to remain calm and focused in difficult and stressful situationsMust be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team MembersMust work well with othersMust take personal initiative for the betterment of the team and facilityPrevious experience as a Skate Guard or in a similar role is preferredHave sports experience or an interest to learnMust be able to work irregular shifts to include nights, weekends, holidays based on facility schedulesWORKING CONDITIONS AND PHYSICAL DEMANDS:Must be able to lift 40 pounds waist highMay be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functionsFacility has intermittent noiseMust be able to skate for extended periodsMust be able to walk intermittentlyMust be able to work in cold environments for prolonged periods. SKATE GUARD - Montclair State University Ice ArenaMCU SFM, LLCLOCATION: Little Falls, NJDEPARTMENT: OPERATIONSREPORTS TO: GENERAL MANAGER STATUS: PART-TIME (NON-EXEMPT)ABOUT THE COMPANY:Montclair State University Ice Arena is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Little Fall, NJ You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.