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Partners with cross-functional leadership to ensure alignment with organizational priorities and uses insights to inform strategic decisions that strengthen customer experience, accelerate growth, and create long-term business impact. The work will include finding and vetting new services, customer experiences, tools, technology, partnerships, or new concepts that create value for customers and support future growth.

Additional Job Info:
Our Customer Innovation and Business Development Specialist III role is focused on identifying, evaluating, and testing new ideas that improve the customer experience and create growth opportunities for the business. The person in this role will research consumer needs (primary and secondary research), market trends, competitive activity, and emerging opportunities. They will build comprehensive business cases and recommendations, then help plan and manage a portfolio of real-world tests and pilots. The work will include finding and vetting new services, customer experiences, tools, technology, partnerships, or new concepts that create value for customers and support future growth.

Overview:
Responsible for leading the identification and evaluation of new business growth opportunities by researching trends, analyzing market and financial data, and developing strategic business cases. Owns and drives the innovation pipeline end-to-end, including piloting, operational rollout, and scaling initiatives. Partners with cross-functional leadership to ensure alignment with organizational priorities and uses insights to inform strategic decisions that strengthen customer experience, accelerate growth, and create long-term business impact.

Responsibilities:
1. Collaborate with internal teams to lead projects on consumer, category, and retail trends to identify high-impact opportunities and guide concept development. 2. Drive business case creation, including market analysis, financial modeling, partnership evaluation, and identification of businesses or ventures for strategic investment, primarily in consumer-packaged goods. 3. Own and manage portions of the innovation pipeline, including prioritization, tracking, coordination of pilots, and project documentation. 4. Plan, oversee, and execute in-store pilot rollouts, ensuring alignment with operations, store management, and internal teams. 5. Direct operational logistics for pilots, including inventory management, floor planning, product setup, procurement, and supply chain coordination. 6. Lead frontline training initiatives and on-the-floor coaching; provide strategic problem-solving and troubleshooting to ensure high-quality rollout and customer experience. 7. Analyze feedback from stakeholders and customers during pilots, synthesize insights, and present recommendations to senior leadership for refinement and scaling decisions. 8. Partner closely with marketing, operations, and digital teams to ensure initiatives are aligned with business objectives. 9. Build and maintain strategic relationships with internal teams, external partners, and potential investment or venture targets to advance projects and share learnings. 10. Prepare and deliver executive-level presentations and reports that communicate recommendations, results, and next steps to leadership.

Qualifications:
(Equivalent combinations of education, licenses, certifications and/or experience may be considered) Education • Bachelor’s degree in Business, Marketing, Economics, Strategy, or a related field required. • MBA or other advanced degree preferred. Experience • Minimum 5 years’ experience in business case development, innovation consulting/decision making, and financial modeling required. • Minimum 3 years’ experience leading cross-functional projects and innovation initiatives in retail, consumer packaged goods, or growth-oriented environments required. Licenses/Certifications • Certificate in Design Thinking, Innovation Management, or Product Management preferred Tools & Equipment: • General Office Equipment 

Accommodations:
Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.

Sheetz is a family owned convenience store chain based in Altoona, Pennsylvania. For nearly 60 years, our mission at Sheetz has been to meet the needs of customers on the go. Of course, many things have changed over the years. Life is faster and busier, and customers expect us to be there when they need us most. One thing that hasn't changed over the years is our commitment to our customers, our employees and the communities in which we operate.

Sheetz, Inc

Customer Innovation & Business Development Specialist III

Alliance/Partner Management

Analysis Skills

Business Administration

Business Analysis

Business Case

Business Development

Business Growth

Coaching

Competitive Research

Consulting

Consumer Packaged Goods

Cross-Functional

Customer Experience

Customer/Client Research

Documentation

Economics

Establish Priorities

Financial Analysis

Financial Modeling

Identify Issues

Inventory Management

Investment Strategy

Leadership

Logistics

Market Analysis

Market Research

Market Trend Analysis

Marketing

Office Equipment

Operations Management

Problem Solving Skills

Product Management

Product Planning

Purchasing/Procurement

Retail

Retail Management

Strategic Planning

Supply Chain

Testing

Trend Analysis

User Documentation

[AW]-iCims

Surplus City has several retail stores throughout Pennsylvania, Maryland and Ohio and deals in surplus items, factory overruns, buyback and closeouts, as well as buying directly from wholesale distributors and factories. Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies and/or management.

<div>Great opportunity for a management position with work/life balance that allows you to end your workday at 6:00 pm Monday thru Thursday and at 5 pm on Sunday!  We are currently seeking a dynamic and dedicated Store Manager to lead our Altoona, PA retail location. The ideal candidate will possess exceptional leadership skills and enthusiasm for providing outstanding customer service. As the Store Manager, you will be responsible for the day-to-day operations of the store, ensuring that the team maintains Surplus City’s high standards and reputation for excellent customer service. You will work closely with, and motivate, your team to create an engaging shopping experience for customers while ensuring that the store is well-stocked and organized. This role requires a strategic thinker who can thrive in a fast-paced environment, manage various tasks concurrently, and maintain a positive atmosphere. By fostering a culture of teamwork and excellence, you will play a crucial role in shaping the store’s success and contributing to overall company growth. If you are a proactive leader with a track record of excellence in retail management, we encourage you to apply and be part of our thriving team. </div><div>Duties/Responsibilities include but are not limited to:</div><ul><li>Oversee daily operations of the store and manage staff performance.</li><li>Train and manage team members to ensure a high level of customer service.</li><li>Ensure inventory levels are maintained and perform regular stock audits.</li><li>Maintain store appearance and ensure compliance with company standards.  </li><li>Organizes and oversees the schedules and work of staff.</li><li>Conducts performance evaluations that are timely and constructive.  </li><li>Handles discipline and termination of employees as needed and in accordance with company policy. </li><li>Oversees staff and fulfills staffing needs for regular hours, as well as special events or high-traffic times.  </li><li>Maintains and motivates a positive sales team through communication and evaluations.</li><li>Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies and/or management. </li><li>Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.</li><li>Ensures inventory data is correct by performing inventory counts and checks.</li><li>Collaborates with other store managers and owners to develop, coordinate, and identify cost-effective advertising and hiring strategies.  </li><li>Ensures that the store always looks clean and inviting and is a safe working environment. </li><li>Places and rotates merchandise to attract positive attention from customers. </li><li>Performs other related duties as assigned.  </li></ul><div>Required Skills/Abilities include but are not limited to: </div><ul><li>Proven experience as a Store Manager in similar role in retail.</li><li>Excellent verbal and written communication skills. </li><li>Proficient in Microsoft Office Suite or related software.  </li><li>Proficiency in inventory management and stock control.</li><li>Highly organized with attention to detail.</li><li>Works well under pressure and deadlines; ability to multitask.  </li><li>Strong leadership and team management skills with ability to motivate staff.</li><li>Excellent customer service abilities.</li><li>Thorough understanding of company policies and practices.  </li><li>Flexibility to work varied hours, including weekends. </li></ul><div> Education and Experience:</div><ul><li>A bachelor’s degree in Business, Business Administration, or related field highly preferred, but less formal education with more on-the-job experience may be substituted.</li><li>At least two years of retail management experience.  </li><li>Successful completion of company’s management training program. </li></ul><div>Physical Requirements: </div><ul><li>Must be able to stand and walk throughout the retail space for prolonged periods.</li><li>Must be able to lift up to 50 pounds at times.  </li></ul><div>Store hours:  Monday – Thursday,  8 am – 6 pm;   Friday,  8 am – 8 pm;  Saturday,  8 am – 5 pm;   Sunday, 10 am – 5 pm. ****Must be able to work on a rotating basis any days and shifts****</div><div> BENEFITS (For Full-Time Employees):</div><ul><li>Competitive starting pay + Bonus potential.</li><li>Paid vacation and major holidays.</li><li>401(k).</li><li>401(k) Employer Match.</li><li>Comprehensive health, dental and vision insurance.</li><li>Store Employee Discount.</li><li>Opportunities for career advancement and professional development. </li><li>Pay range set per experience. </li></ul><div> Please apply at: surpluscityinc.com/work-for-us/</div> About Surplus City:Surplus City was established in 1976 and has been a reliable, family run supplier of merchandise for over 40 years. Surplus City has several retail stores throughout Pennsylvania, Maryland and Ohio and deals in surplus items, factory overruns, buyback and closeouts, as well as buying directly from wholesale distributors and factories. Our stores provide a unique shopping experience where all customers are valued and appreciated!

Surplus City

Retail Store Manager

Advertising

Auditing

Communication Skills

Corporate Compliance

Corporate Policies

Customer Relations

Customer Support/Service

Detail Oriented

Employee Terminations

Inventory Levels

Lift/Move 50 Pounds

Maintain Compliance

Microsoft Office

Multitasking

Operations

Organizational Skills

People Management

Performance Analysis

Performance Management

Performance Reviews

Physical Demands

Presentation/Verbal Skills

Regulatory Compliance

Resolve Customer Issues

Revenue/Sales Reporting

Safety/Work Safety

Sales

Staff Motivation

Staff Requirements

Team Lead/Manager

Team Player

Time Management

Training Program

Writing Skills

Betterteam

Mission Critical Partners (MCP) is a leading provider of data, consulting, engineering, network and security solutions that are transforming segmented mission-critical networks and operations into interwoven ecosystems to improve response and justice outcomes in the communities and ever-expanding markets we serve. This role provides technical leadership and hands-on administration across Microsoft 365 GCC, Azure/Entra ID, and related cloud services, with a strong emphasis on security monitoring, identity management, endpoint management, automation, and compliance alignment (NIST).

Mission Critical Partners is seeking a Senior Systems Administrator to support a fully cloud-based IT environment serving approximately 200 users across a diverse portfolio of SaaS platforms.This role provides technical leadership and hands-on administration across Microsoft 365 GCC, Azure/Entra ID, and related cloud services, with a strong emphasis on security monitoring, identity management, endpoint management, automation, and compliance alignment (NIST).The ideal candidate is highly self-directed, capable of independently owning infrastructure and security operations, and comfortable operating in a fast-paced, compliance-driven environment. This individual will serve as a senior technical resource responsible for maintaining secure, reliable, and scalable systems while driving operational improvements and mentoring junior staff.The role requires a professional committed to success by embracing and living our core values of Persistence, Integrity, Trust, Accountability, and Prudence LOCATION <ul><li>Remote</li></ul>RESPONSIBILITIESCloud Infrastructure & Identity Management<ul><li>Administer and optimize Microsoft 365 GCC, Azure/Entra ID, Exchange Online, Teams, SharePoint, and other enterprise SaaS platforms </li><li>Manage identity and access controls, including Conditional Access, MFA, privileged access, RBAC, and identity lifecycle management </li><li>Maintain and improve endpoint management, device compliance, and mobile device management using Microsoft Intune or equivalent platforms </li><li>Configure and maintain cloud-based collaboration, storage, and communication services </li><li>Support tenant administration, licensing, and policy management across Microsoft cloud environments </li></ul>Security Operations & Compliance<ul><li>Monitor, investigate, and respond to alerts across Microsoft Defender and related security platforms </li><li>Assist in implementing and maintaining security controls aligned with NIST and organizational security policies </li><li>Support vulnerability management, endpoint protection, patch management, and security hardening initiatives </li><li>Participate in incident response, root cause analysis, remediation efforts, and post-incident reviews </li><li>Assist with audit readiness, compliance reporting, and evidence collection activities </li></ul>Systems Administration & Operations<ul><li>Ensure availability, performance, reliability, and scalability of cloud-based systems and services </li><li>Troubleshoot and resolve complex technical issues, escalations, and service interruptions </li><li>Administer system configurations, updates, patching, and platform maintenance activities </li><li>Support onboarding/offboarding processes from a systems, licensing, and access management perspective </li><li>Maintain backup, recovery, and business continuity procedures for cloud services and critical systems </li><li>Monitor system health, performance metrics, and operational alerts to proactively address issues </li></ul>Automation & Continuous Improvement<ul><li>Develop and maintain PowerShell scripts and automation processes to improve operational efficiency and reduce manual effort </li><li>Identify opportunities for process optimization, standardization, and infrastructure modernization </li><li>Recommend and implement enhancements to systems architecture, security posture, and operational workflows </li><li>Maintain and improve technical documentation, procedures, and configuration standards </li></ul>Team Collaboration & Technical Leadership<ul><li>Provide technical guidance, mentorship, and knowledge sharing to junior IT staff </li><li>Collaborate with leadership on strategic technology initiatives, system improvements, and long-term infrastructure planning </li><li>Partner with internal stakeholders and vendors to support operational and security objectives </li><li>Participate in cross-functional projects and enterprise technology deployments </li></ul> SUPERVISORY RESPONSIBILITIES:<ul><li>This job has no supervisory responsibilities.</li></ul>QUALIFICATIONS: <ul><li>5–8+ years of experience in systems administration, with a strong focus on cloud-first enterprise environments </li><li>Strong experience administering Microsoft 365 and Azure/Entra ID environments </li><li>Hands-on experience with Microsoft Defender (Endpoint, Identity, Office 365, or Cloud Apps) </li><li>Solid understanding of identity and access management principles, security best practices, and Zero Trust concepts </li><li>Experience with endpoint management platforms such as Microsoft Intune </li><li>Familiarity with NIST or similar security and compliance frameworks </li><li>Experience supporting enterprise SaaS applications and cloud-based infrastructure </li><li>Strong troubleshooting, analytical, and root cause analysis skills </li><li>Experience with system monitoring, patch management, and operational support processes </li><li>Ability to work independently with minimal oversight while managing multiple priorities effectively </li><li>Strong verbal and written communication skills with both technical and non-technical stakeholders </li></ul>PREFERRED QUALIFICATIONS<ul><li>Experience working within Microsoft GCC or GCC High environments </li><li>PowerShell scripting and automation experience </li><li>Experience supporting multiple SaaS platforms and cloud integrations </li><li>Familiarity with Azure security, conditional access policies, and compliance management tools </li><li>Experience with Microsoft Intune, Exchange Online administration, and endpoint security solutions </li><li>Understanding of virtualization, networking fundamentals, DNS, DHCP, VPN, and cloud connectivity concepts </li><li>Relevant certifications such as: </li><li>Microsoft Certified: Azure Administrator Associate </li><li>Microsoft 365 Certified: Enterprise Administrator Expert </li><li>CompTIA Security+ </li><li>Microsoft Security Certifications </li><li>ITIL Foundation </li></ul> KEY ATTRIBUTES<ul><li>Self-motivated and highly accountable </li><li>Strong attention to detail with a security-first mindset </li><li>Ability to prioritize and execute effectively in a fast-paced environment </li><li>Strong organizational and documentation skills </li><li>Effective communication and collaboration across technical and non-technical teams </li><li>Demonstrated problem-solving ability and sound technical judgment </li><li>Commitment to continuous learning and professional development</li></ul> BENEFITS<ul><li>Robust employer contribution to employee medical benefits </li><li>Competitive dental and vision insurance</li><li>401(k) plan with company match</li><li>Wellness allowance to support employee well-being</li><li>Life and AD&D insurance</li><li>Disability insurance (short-term and long-term)</li><li>Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)</li><li>Flexible Paid Time Off to support work-life balance</li><li>Employee Assistance Program (EAP)</li><li>Perks at Work program offering discounts on products and services</li></ul>ABOUT US:Mission Critical Partners, LLC Mission Critical Partners (MCP) is a leading provider of data, consulting, engineering, network and security solutions that are transforming segmented mission-critical networks and operations into interwoven ecosystems to improve response and justice outcomes in the communities and ever-expanding markets we serve. Through our breadth and depth of experience and an extensive network of resources, we are able to offer unique and successful solutions that help our clients improve technology and operations across a variety of industries ranging from public safety and justice to utilities, healthcare, and more. Additional information and career opportunities are available at <a href="http://www.missioncriticalpartners.com/careers?__hstc=167253409.7cdbb63d74d4b65cc35d9d838f166d96.1744817269688.1754577044163.1754935646458.95&__hssc=167253409.2.1754935646458&__hsfp=3537862647" rel="nofollow" title="http://www.missioncriticalpartners.com/careers?__hstc=167253409.c60e870189ef349c5ae8bc3c4073f67b.1706279228713.1712079497281.1712177661828.44&__hssc=167253409.2.1712177661828&__hsfp=3291739381">MissionCriticalPartners.careers</a> Mission Critical Partners (MCP) is an Equal Opportunity/Affirmative Action Employer. We provide fair and equal employment opportunities to all qualified applicants, regardless of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. United States citizens, Green Card holders and those authorized to work in the United States are encouraged to apply. We are unable to sponsor H1b ca<img alt="" height="1" src="https://jbgr.la/t/v/H4sIAAAAAAAA_6tWyspP8kxRslIyMTA2M1fSUUrKTyxKAYsYAXklmbmpxSWJuQVKVnmlOTm1ehEmZj5e4bnFIbmehVkGzu6ZjobFGQH5yd7-yeFuqSlRlcXeZb7eRRWO3q4AhPhlvlwAAAA=" width="1"/>

Business Administration Jobs in Carson, PA

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Business Administration Jobs in Carson, PA

Customer Innovation & Business Development Specialist III Sheetz, Inc

Retail Store Manager Surplus City

Senior Systems Administrator Mission Critical Partners

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