NewFinancial Analyst JobotFinancial AnalystHouston, TX$85,000–$95,000 / yearThis role partners closely with accounting, operations, supply chain, compliance, and business leadership to ensure inventory accuracy, support month-end close activities, analyze financial results, and investigate operational variances. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewWorkday Configuration Analyst JobotWorkday Configuration AnalystHouston, TX$90,000–$105,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You'll play a key role in supporting and optimizing the organization's Workday environment, with a strong emphasis on configuration, business process enhancements, Learning module administration, and end-user support.
Sr Business Dev Coordinator Reed Smith USSr Business Dev CoordinatorHouston, Texas$92,400–$104,000Full timeInteract with ENR group leaders and other key attorneys on firmwide BD activities; develop strong working relationships and maintain a high level of day-to-day interaction with lawyers. This role will liaise across other practice groups and task forces with a primary focus on enhancing the firm's profile, strengthening relationships with key clients, and creating opportunities for collaboration across groups.
NewSenior Fixed Assets Analyst bpSenior Fixed Assets AnalystHouston, TX$110,000–$140,000The position serves as a subject matter authority in asset accounting, lease progression, depreciation, Net Book Value (NBV), and strategic transactions, while partnering with cross-functional teams to support business decisions and portfolio management. The Senior Fixed Assets Senior Analyst is responsible for leading accounting, reporting, and control activities across Fixed Assets, Lease Accounting, DD&A, Impairments, and Asset Transactions.
NewRevenue Assurance Senior Analyst bpRevenue Assurance Senior AnalystHouston, TXThis role ensures revenue integrity and support profit and loss analysis for bp’s natural gas and electricity retail energy business, by comparing forecasts to actual revenue, analyzing volumetric and financial variances, designing and implementing new controls and monitoring mechanisms, owning and remediating journal entry failures, and leading efforts to automate and improve revenue processes. Agility core practices, Agility tools, Analytical Thinking, Business Acumen, Contract Creation, Contract handover and implementation, Contract Management, Digital Fluency, Negotiating, Negotiation planning and preparation, Sourcing strategy, Supplier Relationship Management, Supplier Selection .
Director, Finance Transformation | Office of CFO Advisory Fti ConsultingDirector, Finance Transformation | Office of CFO AdvisoryHouston, TXLead end-to-end Finance Transformation projects across key areas including: Finance function assessments, finance function capability stand-up and optimization, operating model design, service delivery model program design and implementation (i.e. shared services, centers of excellence, outsourcing, and global business services), cost reduction programs, process optimization and automation, and working capital optimization. In FTI Consulting’s Corporate Finance & Restructuring organization, we focus on our clients’ strategic, operational, financial and capital needs by addressing the full spectrum of financial and transactional challenges faced by corporations, boards, private equity sponsors, creditor constituencies and other stakeholders.
Process Management Specialist; Continuous Improvement Keller North America, Inc.Process Management Specialist; Continuous ImprovementHouston, TX$80,000–$94,000 / yearThe Continuous Improvement Specialist / Process Management Specialist is responsible for designing, managing, and optimizing business processes, data flows, and document governance across multiple operational systems. The Specialist collaborates closely with the Senior Business Analyst, Operations, cross-functional departments, and leadership to implement scalable improvements and support business operations.
Land Analyst Lennar HomesLand AnalystHouston, TXFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Senior ETRM Business Analyst - Application Support (Triple Point) StratAcuity Staffing Partners IncSenior ETRM Business Analyst - Application Support (Triple Point)Houston, TX$170,000–$185,000 / yearIn terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
Principal Endur Business Systems Analyst - Back Office NextEra Energy IncPrincipal Endur Business Systems Analyst - Back OfficeHouston, TXCommunicates with varying levels within and outside the organization including clearly reporting status in meetings and in other forums, describing systems to audiences of all technical abilities, communicating task assignments to team members, refining requirements and helping to facilitate project planning with the product team, assisting with software project demos and reporting results. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
NewSenior Business Analyst - Hospital Operations Harris Health SystemSenior Business Analyst - Hospital OperationsBellaire, TXHarris Health is among an elite list of health systems in the U.S. achieving Magnet nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center. Knowledge/Skills/Abilities: Analytical Abilities, Mathematics, Statistical, Medical Terminology, Other; Financial Concepts, Productivity Management Concepts, PeopleSoft Financials, EPIC, Kronos Reporting, Visio, Clarity Report Writing.
NewBusiness Analyst & Operations Lead Hewlett Packard Enterprise CoBusiness Analyst & Operations LeadSpring, TX$85,600–$163,000 / yearDrive workflow and tool modernization by designing and building automation solutions and system integrations, including developing Power Automate flows and leveraging Power Platform, SharePoint, and Smartsheet to improve operational efficiency, cross-team coordination, and self-service analytics. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.
Business Systems Analyst Foxconn Industrial Internet - FIIBusiness Systems AnalystHouston, TXFull timeThis business systems analyst will collaborate with the team lead, data analyst, data engineer and data analytics engineers to make sure that data pipeline effectively supplies quality data to Tableau dashboards for the end users in a timely manner. co-work with frontend data analysts, backend data engineers and full-stack data analytics engineers to provide frontend Tableau dashboards and backend data pipelines with high quality on-time.
Business Analyst StratAcuity Staffing Partners IncBusiness AnalystHouston, TX$40–$55 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Process Mapping and Data Mapping: Research and collaborate with cross-functional teams to understand and document current data flow processes that drive operational outcomes, as well as ideate and deploy future-facing outcomes.
Business Analyst - Retail Energy CapcoBusiness Analyst - Retail EnergyHouston, TXThis includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination. You will play a key role in shaping strategy, gathering requirements, and delivering high-quality consulting outcomes that improve operational efficiency and support transformation initiatives.
Business Systems Analyst - Foxconn Industrial Internet FIIBusiness Systems Analyst - Foxconn Industrial InternetHouston, TexasThis business systems analyst will collaborate with the team lead, data analyst, data engineer and data analytics engineers to make sure that data pipeline effectively supplies quality data to Tableau dashboards for the end users in a timely manner. co-work with frontend data analysts, backend data engineers and full-stack data analytics engineers to provide frontend Tableau dashboards and backend data pipelines with high quality on-time.
Retail Ops, Business Analyst II Engie SARetail Ops, Business Analyst IIHOUSTON, TXThis role conducts high-volume outbound calls, resolves escalated customer issues, and ensures accurate documentation of all collection activities. Nous assurons l'égalité des chances entre tous les candidats et sommes engagés à créer lenvironnement de travail le plus accessible possible.
Senior Business Systems Analyst (On-Site Two Days a Week) - Supply Chain Business Operations & Systems University of Texas Medical Branch at GalvestonSenior Business Systems Analyst (On-Site Two Days a Week) - Supply Chain Business Operations & SystemsWebster, TXDevelops or modifies processes to solve complex business issues utilizing current information systems; designs reports to meet requirements by creating and/or enhancing options available in the data warehouse. Develops and implements plans to support the utilization of data and information technology in the business environment, including design, testing, communication, user training, and ongoing support activities.
Technical Business Analyst QTC Management, Inc.Technical Business AnalystHouston, TXRemoteFull timeThe Technical Business Analyst is a functional and technical liaison between Finance, Logistics, and development teams to facilitate the effective exchange of information and ensure the stability, scalability, and optimal performance of the Acumatica ERP platform. Where appropriate, Company-provided benefit plans such as comprehensive leave, holiday, medical, dental, life, accident, disability coverages, retirement plan contributions, and other health and welfare benefits and payments are utilized to meet these obligations.
Senior Project Manager/ Business Analyst Cornerstone Capital BankSenior Project Manager/ Business AnalystHouston, TexasGuided by a core Mission, Vision and Convictions statement,â¯Cornerstoneâ¯operatesâ¯17â¯full-serviceâ¯banking locations across major Texas markets andâ¯more than 150â¯mortgage offices nationwide.â¯â¯The companyâ¯has servedâ¯nearlyâ¯700,000â¯customersâ¯through its family of brands, including Cornerstone Home Lending, Roscoe Bank, Peoples Bank, Cornerstone Servicing, and Cornerstone Insurance. Throughâ¯itsâ¯primary subsidiary, Cornerstone Capital Bank, the organizationâ¯operatesâ¯a community and business banking franchise alongside a premier national home lending, servicing, and home insuranceâ¯platform-basedâ¯financial services company dedicated to helping families, businesses, and communities thrive.
Business Analyst - Crude/Liquid Logistics CapcoBusiness Analyst - Crude/Liquid LogisticsHouston, TXWe are the largest Financial Services focused consultancy in the world, serving everyone from global banks to emerging FinTechs, from strategy through digital transformation, design, business consulting, data and analytics, cyber, cloud, technology architecture, and engineering. About the team: Capco is a global management and technology consultancy that specializes in advisory, implementation, and delivery of client-centered solutions across Financial Services, Energy, and Insurance industries.
Sr Business Analyst - Ambulatory Surgery Centers - Kelsey Seybold - Main Campus UnitedHealth Group IncSr Business Analyst - Ambulatory Surgery Centers - Kelsey Seybold - Main CampusHouston, TX$60,200–$107,400 / yearManages and processes reports, in collaboration with Project Manager; verify collection, validation, completeness, and accuracy of data collected from all sources; analyzes benchmarks, interprets and organizes data to facilitate targeted clinical interventions aimed at improving the quality of patient care; conduct analysis of data to support ASC Operations. The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount.
Business Systems Analyst--2 positions EvolutyzBusiness Systems Analyst--2 positionsHouston, TXRemoteEach role focuses on different aspects of online banking systems, ensuring seamless integration and functionality for our clients. Summary: We are seeking two experienced Business Systems Analysts to join our team remotely.
Analyst II, Business Houston Community CollegeAnalyst II, BusinessHouston, TXHouston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. 5 years' experience in the use of personal computers (including client-servers/ Web) for business (functional) applications, including experience in the assigned business function required; including 1 year of Business Analyst experience.
Business Systems Analyst RIDE MobilityBusiness Systems AnalystPasadena, Texas$90,000–$110,000 / yearYou will work closely with stakeholders across Sales, Operations, Finance, Customer Service, and Supply Chain to deliver scalable system solutions that improve business efficiency. We are seeking a Business Systems Analyst with strong project delivery experience to lead enterprise system initiatives across CRM, ERP, and operational platforms.
Principal Business Systems Analyst - Pathology & Lab Tech Solutions MD AndersonPrincipal Business Systems Analyst - Pathology & Lab Tech SolutionsHouston, TXRemoteLaboratory and technology experience from the healthcare industry, experience supporting clinical, pathology, or laboratory information systems, experience with workflow analysis and documenting business processes, strong lab project management experience. The Principal Business Systems Analyst supports the Pathology & Laboratory Technology Solutions (PALTS) team by applying advanced systems knowledge to deliver effective technology solutions for pathology and laboratory operations.
Infrastructure – Business Performance & Finance Analyst (Pipelines, Terminals, Blending Plants) Chevron CorporationInfrastructure – Business Performance & Finance Analyst (Pipelines, Terminals, Blending Plants)Houston, TXChevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; and develops and deploys technologies that enhance business value in every aspect of the company's operations. + Leverage financial systems, tools, and dashboards to improve efficiency, transparency, and data quality; identify opportunities for automation and process improvement.
Enterprise Business Intelligence Analyst Trustmark CorpEnterprise Business Intelligence AnalystHouston, TXWork with Data Analysts, Business Analysts, Report Developers, Business Intelligence Analysts, Team Leads, and other leaders across the broader Analytics Center of Excellence to empower data-backed decision-making at all levels of the company. Proactively identify and surface opportunities to process data into information that leads to efficiency and improved business processes, revenue generation, risk management and customer experience across Trustmark's various business and administrative functions.
Revenue Business Analyst Service Corporation InternationalRevenue Business AnalystHouston, TXWrites ad hoc reports, builds tabular reports, visualizations, and Excel pivot tables or macros to review and report data. Proficiency in SQL, including writing complex queries, aggregations, subqueries, and joins to extract and manipulate data from relational databases.
Business Systems Analyst - Children''''s Learning Institute University of Texas Health Science Center at HoustonBusiness Systems Analyst - Children''''s Learning InstituteHouston, TXfor description go to https://careers.uth.tmc.edu/us/en/job/UHHUHHUS26000156EXTERNALENUS/Business-Systems-Analyst---Children''s-Learning-Institute.
Business Systems Analyst Retail Trustmark CorpBusiness Systems Analyst RetailHouston, TXAssists with the training of other departmental business systems analyst staff; supports professional and technical capabilities of team members; guides business systems analyst staff in analyzing, testing, and implementing information technology projects. Work closely with vendors, IT and other associates in the software design and development process, including identifying and documenting business requirements, testing, tracking defects, reporting, changing control, and other tasks, as necessary.
D365 Finance and Operations Senior Business Analyst Nabors Industries LtdD365 Finance and Operations Senior Business AnalystHouston, TXConduct business requirement gathering and contribute to the solution architecture design for the Microsoft Dynamics 365 Finance & Operations ERP platform, working closely with implementation partners to ensure successful configuration, integration, and deployment. This role is ideal for candidates with strong ERP functional experience and a solid understanding of finance processes, including General Ledger, Accounts Receivable, Accounts Payable, Fixed Assets, Cash Management, and Supply Chain modules.
Business Systems Analyst MaximusBusiness Systems AnalystHouston, TXFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
Business Analyst - Polypropylene INEOS Automotive LtdBusiness Analyst - PolypropyleneLeague City, TX$73,300–$91,500 / yearThe PP Business Analyst coordinates with a broad range of personnel including the PP Business Manager, the PP Product Manager, Polymers Controller, Polymers Financial Analyst, Polymers Pricing Analyst, PP Sales Director, PP Channel Sales Director, Sales team members, Product Development Personnel in conjunction with the Segment Teams, Customer Service, and Production Scheduling. Provide timely analysis of market and business data to support regularly scheduled decision making meetings including: Supply & Operations Planning, PP Asset Team, PP Business Team, strategic reviews, asset profitability reviews, and major project status reviews.
Business Analyst - Polypropylene Ineos UsaBusiness Analyst - PolypropyleneLeague City, TexasThe PP Business Analyst coordinates with a broad range of personnel including the PP Business Manager, the PP Product Manager, Polymers Controller, Polymers Financial Analyst, Polymers Pricing Analyst, PP Sales Director, PP Channel Sales Director, Sales team members, Product Development Personnel in conjunction with the Segment Teams, Customer Service, and Production Scheduling. Provide timely analysis of market and business data to support regularly scheduled decision making meetings including: Supply & Operations Planning, PP Asset Team, PP Business Team, strategic reviews, asset profitability reviews, and major project status reviews.
Sr IT Business Analyst Magnolia Oil & Gas CorpSr IT Business AnalystHouston, TXThe IT Business Analyst provides strategic guidance across key platforms, including Oracle EBS Financials and the IFS (formerly P2 Energy Services) Upstream Oil and Gas Accounting, Land, and Production software suites. If a recruiter or agency submits a resume or candidate without a previously signed agreement, Magnolia Oil & Gas explicitly reserves the right to pursue and hire those candidates without any financial obligation to the recruiter or agency.
Business Analyst - Polypropylene Ineos AGBusiness Analyst - PolypropyleneLeague City, TX$73,300–$91,500 / yearThe PP Business Analyst coordinates with a broad range of personnel including the PP Business Manager, the PP Product Manager, Polymers Controller, Polymers Financial Analyst, Polymers Pricing Analyst, PP Sales Director, PP Channel Sales Director, Sales team members, Product Development Personnel in conjunction with the Segment Teams, Customer Service, and Production Scheduling. Provide timely analysis of market and business data to support regularly scheduled decision making meetings including: Supply & Operations Planning, PP Asset Team, PP Business Team, strategic reviews, asset profitability reviews, and major project status reviews.
Senior Business System Analyst, Financial Planning & Platforms Fluence EnergySenior Business System Analyst, Financial Planning & PlatformsHouston, TexasIn this role, you will partner closely with Finance, Supply Chain, Operations, and Business stakeholders to design, implement, and optimize planning solutions that drive strategic decision-making across the organization. You will serve as a key functional expert for financial and operational planning platforms, translating business requirements into scalable system solutions while ensuring data integrity, process efficiency, and user adoption.
Business Analyst Allura USABusiness AnalystHouston, TXWith a primary focus on product costing, manufacturing operations, forecasting, budgeting, and business performance, the role develops financial models and scenario analyses, identifies improvement opportunities, and provides accurate, actionable insights that support strategic decision-making, operational efficiency, profitability, and sustainable EBITDA growth. Communication & Collaboration: Excellent verbal, written, and presentation skills with the ability to build effective cross-functional relationships and communicate financial and operational insights to diverse stakeholders.
Business Systems Analyst BYD North AmericaBusiness Systems AnalystPasadena, Texas$90,000–$110,000 / yearYou will work closely with stakeholders across Sales, Operations, Finance, Customer Service, and Supply Chain to deliver scalable system solutions that improve business efficiency. We are seeking a Business Systems Analyst with strong project delivery experience to lead enterprise system initiatives across CRM, ERP, and operational platforms.
Business Analyst TechDigitalBusiness AnalystHouston, TXMust Have Experience:Business Analyst hands on from Oil & Gas or Energy Trading Futures background (Would consider Business Analyst from Financial background but must have Trading Future experience). Essential criteriaHybrid technologist with a minimum of 3 years of experience in the Trading industry and a track record delivering innovative technological solutions.
Business Analyst - Endur Expand Energy CorpBusiness Analyst - EndurSpring, TXLeads the functional design, delivery, and ongoing optimization of the Openlink Endur platform, acting as the bridge between business stakeholders and technology to deliver scalable trading and risk management capabilities. Expand Energy Corporations operations are focused on discovering and developing its large and geographically diverse resource base of unconventional oil and natural gas assets onshore in the United States.
Business Solutions Analyst I, Accounts Payable Waste Management IncBusiness Solutions Analyst I, Accounts PayableHouston, TXWM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
Payroll Business Analyst III Waste Management IncPayroll Business Analyst IIIHouston, TXWM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. • Execute and document validation activities for system migrations, releases, upgrades, and patches, proactively identifying risks and downstream impacts; engage HR Technology teams and vendors as needed to ensure quality outcomes.
Technical Business Analyst - Tax Senior (Partnership) BDO USA PCTechnical Business Analyst - Tax Senior (Partnership)TX$75,000–$110,000 / yearJob Summary: The Tax Senior, Digital Transformation & Innovation (DT&I) drives value to the tax practice through the creation, change-management, deployment and support of processes and technologies needed to meet the demands of the market and our professionals. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions.
Business Analyst - Infor Syteline Pro Mach IncBusiness Analyst - Infor SytelineHouston, TXAnalyze and prioritize enhancement requests by identifying existing solutions and/or alternative solutions that optimally address the business needs and work with technical resources to fulfill enhancement requests. 5+ years of experience with Business Analysis for software systems and applications, and proven experience interpreting customers business needs and translating them into application and operational requirements.
Infor Syteline Implementation Business Analyst Pro Mach IncInfor Syteline Implementation Business AnalystHouston, TXAnalyze and prioritize enhancement requests by identifying existing solutions and/or alternative solutions that optimally address the business needs and work with technical resources to fulfill enhancement requests. 5+ years of experience with Business Analysis for software systems and applications, and proven experience interpreting customers business needs and translating them into application and operational requirements.
Senior Business System Analyst, Financial Planning & Platforms Fluence Energy IncSenior Business System Analyst, Financial Planning & PlatformsHouston, TXJob also requires experience in following: • Anaplan - Data Hub integrations; • Multi-dimensional analysis of data; • Scenario Planning analysis; • Workforce Planning - modeling in Anaplan; • Financial Planning and analysis - modeling revenue, expenses, profitability and cash flow; • Design UX for the Connected Planning platform. Employer: Fluence Energy, LLC RESPONSIBILITIES: Apply expertise in Budgeting, Financial Modeling, Variance Analysis, Strategic Planning, Scenario Planning, Performance Reporting, Business Planning, Financial Planning, Resource Planning, Demand Planning, Headcount Planning, etc.
NewBusiness Analyst - Houston, TX Georgia IT Inc.Business Analyst - Houston, TXHouston, TXThe ideal candidate brings strong expertise in digital self service platforms, customer journey optimization, and AI enabled solutions, with hands on experience translating business needs into scalable, data driven and AI powered features. Lead analysis and requirements definition for omni channel self-service features on customer facing platforms (website,chatbot,mobile app), including account management, billing, service requests, issue resolution, and personalization.