System OneNewBusiness Intelligence Analyst System OneBusiness Intelligence AnalystLenexa, KS$85,000–$95,000 / hourDevelop, optimize, and maintain complex SQL queries, stored procedures, and views to extract, transform, and analyze financial, claims, enrollment, capitation, and utilization data. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
JobotNewCommercial Project Manager - ENR Ranked Firm JobotCommercial Project Manager - ENR Ranked FirmShawnee, KS$110,000–$145,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We have built a wide range of projects throughout our history, but our main focus has been on commercial, education, healthcare, and multifamily construction.
JobotNewConstruction Project Manager JobotConstruction Project ManagerLenexa, KS$75,000–$105,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Kansas City based provider of Construction Manager at Risk, Construction Manager Agency, Design Build and General Contracting services to the Kansas City market.
JobotNewProject Manager – Commercial / Public Construction JobotProject Manager – Commercial / Public ConstructionLenexa, KS$105,000–$130,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With deep expertise across sectors such as education, healthcare, corporate, and community-focused developments, this company builds long-term partnerships by understanding each client’s goals beyond just the physical structure.
Ceco Concrete Construction, LLCAssistant Project Manager I - Kansas City, KS Ceco Concrete Construction, LLCAssistant Project Manager I - Kansas City, KSKansas City, KSBachelors or Associates degree in Engineering, Construction Management, related degree, or its equivalent and a minimum of 1-2 years of work experience successfully supporting similar primary responsibilities meeting and exceeding performance expectations. Founded in 1912, Ceco has more than 100 years of experience serving the commercial construction industry as a client-centric, single source solution for concrete structures.
System OneNewElectrical Project Manager System OneElectrical Project ManagerLenexa, KS$145,000–$145,000 / yearExperience managing electrical infrastructure including low-voltage (120V–600V AC) and medium-voltage (>600V AC) cabling, conduit systems, cable tray, structure supports, load calculations, medium-voltage terminations, and grounding systems. High school diploma or GED required; Bachelor’s degree in construction, electrical engineering, or related field preferred, or equivalent trade experience/training.
DataMapBusiness Systems Analyst IV DataMapBusiness Systems Analyst IVOverland Park, KS$120,000–$150,000Hands-on configuration experience with business financial, ERP, procurement, or supply chain systems (e.g., SAP, Oracle, Workday, NetSuite, JD Edwards, Ariba, Microsoft Dynamics, Salesforce, ServiceNow, Infor/Lawson, Coupa). If you're looking for a fast-growing, high-energy environment with startup potential, this is your chance to gain expert skills, work on enterprise solutions, and grow into a leadership role.
DataMapBusiness Systems Analyst V DataMapBusiness Systems Analyst VOverland Park, KS$150,000–$200,000Hands-on configuration experience with business financial, ERP, procurement, or supply chain systems (e.g., SAP, Oracle, Workday, NetSuite, JD Edwards, Ariba, Microsoft Dynamics, Salesforce, ServiceNow, Infor/Lawson, Coupa). If you're looking for a fast-growing, high-energy environment with startup potential, this is your chance to gain expert skills, work on enterprise solutions, and grow into a leadership role.
DataMapBusiness Systems Analyst III DataMapBusiness Systems Analyst IIIOverland Park, KS$90,000–$120,000Hands-on configuration experience with business financial, ERP, procurement, or supply chain systems (e.g., SAP, Oracle, Workday, NetSuite, JD Edwards, Ariba, Microsoft Dynamics, Salesforce, ServiceNow, Infor/Lawson, Coupa). If you're looking for a fast-growing, high-energy environment with startup potential, this is your chance to gain expert skills, work on enterprise solutions, and grow into a leadership role.
DataMapBusiness Systems Analyst II DataMapBusiness Systems Analyst IIOverland Park, KS$70,000–$90,000Hands-on configuration experience with business financial, ERP, procurement, or supply chain systems (e.g., SAP, Oracle, Workday, NetSuite, JD Edwards, Ariba, Microsoft Dynamics, Salesforce, ServiceNow, Infor/Lawson, Coupa). If you're looking for a fast-growing, high-energy environment with startup potential, this is your chance to gain expert skills, work on enterprise solutions, and grow into a leadership role.
DataMapBusiness Systems Analyst I DataMapBusiness Systems Analyst IOverland Park, KS$50,000–$70,000Hands-on configuration experience with business financial, ERP, procurement, or supply chain systems (e.g., SAP, Oracle, Workday, NetSuite, JD Edwards, Ariba, Microsoft Dynamics, Salesforce, ServiceNow, Infor/Lawson, Coupa). If you're looking for a fast-growing, high-energy environment with startup potential, this is your chance to gain expert skills, work on enterprise solutions, and grow into a leadership role.
Velocity StaffTechnical Business Analyst/Project Manager (HYBRID) Velocity StaffTechnical Business Analyst/Project Manager (HYBRID)Leawood, KSThe right candidate will be responsible for interviewing IT and Business partners to understand and analyze technical architecture, translate to technical requirements, and then manage the overall project to ensure accurate data capture within the architecture tool and document integration products and systems will meet the technical requirements. Velocity Staff, Inc.is working with a fantastic global organization located in the Kansas City metro area to identify a Technical Business Analyst/Project Manager (hybrid role - 2 days onsite / 3 days remote) to join their team.
Security Benefit Life Insurance CompanyNewBusiness Systems Analyst Security Benefit Life Insurance CompanyBusiness Systems AnalystTopeka, KSThis role operates across four core platform areas - annuity and mutual fund custodial administration (Zinnia and SS&C), annuity order entry platforms, and sales enablement platforms - and is critical to reducing not-in-good-order (NIGO) errors, improving straight-through processing (STP) rates, and ensuring data integrity across the full product lifecycle. Partnering with the test execution team to author detailed test cases and test scripts that reflect real-world operational scenarios, regulatory edge cases, and integration data flows across all supported platform environments.
DataMapBusiness Analyst II DataMapBusiness Analyst IIOverland Park, KS$70,000–$90,000Hands-on configuration experience with business financial, ERP, procurement, or supply chain systems (e.g., SAP, Oracle, Workday, NetSuite, JD Edwards, Ariba, Microsoft Dynamics, Salesforce, ServiceNow, Infor/Lawson, Coupa). If you're looking for a fast-growing, high-energy environment with startup potential, this is your chance to gain expert skills, work on enterprise solutions, and grow into a leadership role.
DataMapBusiness Analyst IV DataMapBusiness Analyst IVOverland Park, KS$120,000–$150,000Hands-on configuration experience with business financial, ERP, procurement, or supply chain systems (e.g., SAP, Oracle, Workday, NetSuite, JD Edwards, Ariba, Microsoft Dynamics, Salesforce, ServiceNow, Infor/Lawson, Coupa). If you're looking for a fast-growing, high-energy environment with startup potential, this is your chance to gain expert skills, work on enterprise solutions, and grow into a leadership role.
DataMapBusiness Analyst III DataMapBusiness Analyst IIIOverland Park, KS$90,000–$120,000Hands-on configuration experience with business financial, ERP, procurement, or supply chain systems (e.g., SAP, Oracle, Workday, NetSuite, JD Edwards, Ariba, Microsoft Dynamics, Salesforce, ServiceNow, Infor/Lawson, Coupa). If you're looking for a fast-growing, high-energy environment with startup potential, this is your chance to gain expert skills, work on enterprise solutions, and grow into a leadership role.
DataMapBusiness Analyst V DataMapBusiness Analyst VOverland Park, KS$150,000–$200,000Hands-on configuration experience with business financial, ERP, procurement, or supply chain systems (e.g., SAP, Oracle, Workday, NetSuite, JD Edwards, Ariba, Microsoft Dynamics, Salesforce, ServiceNow, Infor/Lawson, Coupa). If you're looking for a fast-growing, high-energy environment with startup potential, this is your chance to gain expert skills, work on enterprise solutions, and grow into a leadership role.
Garmin InternationalTeam Leader of Business Analysts (Software Engineering projects) Garmin InternationalTeam Leader of Business Analysts (Software Engineering projects)Olathe, KSFull timeThis role also includes day-to-day responsibilities such as gathering, documenting and effectively communicating user requirements for complex projects across multiple strategic channels with multiple stakeholders. Manage development and documentation of requirements from multiple global Garmin product managers using use cases, scenarios, complex and perhaps conflicting business workflow analyses .
MaximusBusiness Systems Analyst MaximusBusiness Systems AnalystKansas City, KSFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
SPECTRUMNewBusiness Systems Analyst- Fraud SPECTRUMBusiness Systems Analyst- FraudOverland Park, KSBuild reports linking operational metrics to fraud outcomes (losses, false positives, dispute cycle times) to identify bottlenecks and improvement opportunities. A Business Systems Analyst on the Fraud Protection Team, you will play a critical role in analyzing, designing, and implementing systems to prevent, detect and manage fraud within the organization.
Garmin International, Inc.Senior Technical Business Analyst (Content Management Systems) Garmin International, Inc.Senior Technical Business Analyst (Content Management Systems)Olathe, KansasIn this role, you will be responsible for gathering, documenting, and effectively communicating user requirements for large to very large size projects of high complexity for products across multiple strategic channels, with multiple disparate stakeholders. Demonstrated strong and effective verbal, written, and interpersonal communication skills in a cross-functional setting with business partners Participates in continuing business analysis education courses.
Garmin International, Inc.Team/People Leader of Business Analysts (Software Engineering projects) Garmin International, Inc.Team/People Leader of Business Analysts (Software Engineering projects)Olathe, KansasIn this role you will be assisting with creating process, training and coaching new and existing BAs, acting as a point of escalation for project issues, and handling all HR management responsibilities. Manage development and documentation of requirements from multiple global Garmin product managers using use cases, scenarios, complex and perhaps conflicting business workflow analyses .
Spirit AeroSystemsSpirit Defense - Business Systems Analyst (Associate or Mid-Level) Spirit AeroSystemsSpirit Defense - Business Systems Analyst (Associate or Mid-Level)Wichita, Kansas$60,650–$93,000 / yearWe also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Garmin InternationalSenior Business Analyst Engineering Garmin InternationalSenior Business Analyst EngineeringOlathe, KSFull timeIn this role, you will be responsible for serving as the bridge between business stakeholders and technical teams, gathering, documenting, and effectively communicating user requirements for large and complex projects, across multiple product lines and digital applications. Serve as the subject matter expert for supported applications and software features, providing in-depth product knowledge of business functionality, process flows, and user expectations to project stakeholders.
Garmin International, Inc.Senior Business Analyst Garmin International, Inc.Senior Business AnalystOlathe, KansasBachelor’s Degree in Computer Science, Information Technology, Management Information Systems, Engineering, Business or related field AND a minimum of 5 years relevant experience OR an equivalent combination of education and relevant experience. In this role, you will help turn complex ideas into clear, actionable requirements for large, cross-functional projects, working closely with stakeholders, technical associates, and leadership.
Pyramid, IncBusiness Analyst (Operational Testing, Compliance & Control Management) Pyramid, IncBusiness Analyst (Operational Testing, Compliance & Control Management)Overland Park, KS$60–$70 / hourContractorNIST, CMMC, ISO, SOC Microsoft Teams, Copilot, M365, IGRC tools (ServiceNow preferred) Compliance, testing 5–7 years in IT compliance, cybersecurity governance, or risk management. Technical & Compliance Expertise Must have demonstrable experience with: NIST 800-171 IGRC tools (ServiceNow preferred) Familiarity with AUROA or Archer is helpful but not required.
Smart WarehousingSenior IT Business Analyst Smart WarehousingSenior IT Business AnalystOverland Park, KSThe Senior IT Business Analyst will work closely with the larger organization, other Business Analysts, Product Director, CIO, IT Leadership, and business stakeholders to deliver software solutions to meet the needs of the business. Works closely with internal and external stakeholders to understand, analyze, refine, prioritize, and communicate needs to ensure full understanding of project scope, objectives, and requirements.
Insurance Office of AmericaBusiness Analyst Insurance Office of AmericaBusiness AnalystTopeka, KSRemote$85,000–$100,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. The Business Analyst also contributes to process improvement initiatives by analyzing data, evaluating existing workflows, and recommending enhancements that improve efficiency, effectiveness, and business outcomes.
Kforce Inc.NewIT Business Analyst Kforce Inc.IT Business AnalystTopeka, KS$50–$58Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This role plays a critical part in driving successful delivery across the software development lifecycle while ensuring alignment between business needs and technical capabilities.
TriWest Healthcare AllianceBusiness Analyst Senior TriWest Healthcare AllianceBusiness Analyst SeniorTopeka, KSRemoteFull timeIndependent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources. The position collaborates to ensure relevant analysis and complete, timely reporting is provided to meet TriWest business needs and Government's Healthcare requirements.
Ampcus IncorporatedBusiness / Financial Analyst - III Ampcus IncorporatedBusiness / Financial Analyst - IIIOverland Park, KSRemoteAnalyst must possess time management skills, demonstrate the ability to work independently, and possess excellent verbal and written communication skills. Undergraduate degree in Business, Finance, Management Information Systems, Computer Science, Mathematics, or relevant experience.
DataMapBusiness Analyst I DataMapBusiness Analyst IOverland Park, KS$50,000–$70,000Hands-on configuration experience with business financial, ERP, procurement, or supply chain systems (e.g., SAP, Oracle, Workday, NetSuite, JD Edwards, Ariba, Microsoft Dynamics, Salesforce, ServiceNow, Infor/Lawson, Coupa). If you're looking for a fast-growing, high-energy environment with startup potential, this is your chance to gain expert skills, work on enterprise solutions, and grow into a leadership role.
Canon USA & AffiliatesBusiness Sys Analyst Sr Canon USA & AffiliatesBusiness Sys Analyst SrTopeka, KSRemoteResponsible for optimization and streamlining the organization's Quote 2 Cash workstream, focusing on analyzing existing process, identifying areas for improvement, and implementing effective changes, by working with Business Partners, Users and Technical Development Teams. + Be the single point of contact for the workstream, providing end 2 end support to workstream users across all supporting tools in the workstream.
TriWest Healthcare AllianceBusiness Intelligence Analyst TriWest Healthcare AllianceBusiness Intelligence AnalystTopeka, KSRemoteFull timeTechnical Skills: Knowledge of the healthcare industry; expertise with data modeling & data mining; experience with data architecture, design & development, with DB2 and MS SQL DBMS, one or more OLAP/Reporting tools (Cognos and Microsoft Analysis Services, ETL tools (Cognos Data Manager or MS SQL EIS); experience with Tableau; strong knowledge of Excel, Access, and query language/software. Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.
Spirit AeroSystems Holdings IncDefense - Mid-Level Business & Compliance Analyst Spirit AeroSystems Holdings IncDefense - Mid-Level Business & Compliance AnalystWichita, KS$71,750–$110,000 / yearWe also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. Position Responsibilities: Government Property and Production/Non-Production Contract and PO (purchase order) monthly audits of Spirit Defense Supply Chain (SCM) procurement activities which are a result of awards to Spirit Defense from USG (U.S.
Spirit AeroSystemsSpirit Defense - Mid-Level Business & Compliance Analyst Spirit AeroSystemsSpirit Defense - Mid-Level Business & Compliance AnalystWichita, Kansas$71,750–$110,000 / year
Chegg, Inc.Business Intelligence Analyst 1 Chegg, Inc.Business Intelligence Analyst 1Topeka, KansasRemoteYou'll partner closely with Product Managers, Learning Scientists, and Engineers to connect insights to action-defining the metrics that matter, instrumenting data pipelines, and translating findings into design and product decisions. Partner with Product Managers and Learning Scientists to design and analyze experiments (A/B, multivariate, feature pilots) that measure the impact of new formats, UX improvements, or product features.
DataMapBusiness Analyst DataMapBusiness AnalystOverland Park, KS$60,000–$80,000DataMap is seeking an experienced person to join our delivery team and lead enterprise procurement transformation engagements. You will translate complex business requirements into scalable Coupa configurations, build trusted client relationships, and ensure each engagement delivers measurable business value.
DataMapBusiness Systems Analyst DataMapBusiness Systems AnalystOverland Park, KS$60,000–$80,000DataMap is seeking an experienced person to join our delivery team and lead enterprise procurement transformation engagements. You will translate complex business requirements into scalable Coupa configurations, build trusted client relationships, and ensure each engagement delivers measurable business value.
Spirit AeroSystems Holdings IncDefense - Associate Finance Business & Planning Analyst Spirit AeroSystems Holdings IncDefense - Associate Finance Business & Planning AnalystWichita, KS$59,800–$91,650 / yearEACs, management reporting, variance analysis, etc.) • Master's Degree • Ability to closely adhere to and coach others on process controls • Advanced skills and experience with Access and Excel • Experience with SAP, CRM systems, and data extraction • Proven ability to understand requests, establish process plan to achieve targeted outcome and metrics for executive level communication • Process improvement and creation driven mindset and ability to execute. We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The Boeing CoDefense - Mid-Level Business & Compliance Analyst The Boeing CoDefense - Mid-Level Business & Compliance AnalystWichita, KS$71,750–$110,000 / yearWe also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. Drug Free Workplace: We are a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
MaximusLead Analyst - Business Analysis MaximusLead Analyst - Business AnalysisWichita, KSFull timeConduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities. Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
ForesiteBusiness Operations Analyst ForesiteBusiness Operations AnalystOverland Park, KansasVP Special Projects: Execute ad-hoc, high-priority projects assigned by the VP of Cybersecurity (e.g., evaluating the operational ROI of a security tool, prepping for a maturity assessment, or facilitating post-incident root-cause analysis). Metrics & Reporting: Help define, capture, and track Security Operations KPIs (e.g., Mean Time to Acknowledge [MTTA], Mean Time to Remediate [MTTR], and process error rates) to demonstrate the business value of security optimizations.
Spirit AeroSystemsNewSpirit Defense - Business & Compliance Analyst (Mid-Level or Senior) Spirit AeroSystemsSpirit Defense - Business & Compliance Analyst (Mid-Level or Senior)Wichita, Kansas$71,750–$110,000 / yearWe also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. Execute a comprehensive Government Compliance program which includes coaching, formal training, newsletters, and various forms of communication to build, maintain, and improve U.S. Government compliance capability and control.
Spirit AeroSystemsSpirit Defense - Associate Finance Business & Planning Analyst Spirit AeroSystemsSpirit Defense - Associate Finance Business & Planning AnalystWichita, Kansas$59,800–$91,650 / yearWe also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. Develops, integrates, analyzes, and maintains the budget/schedule baseline for a statement of work, direct cost, or overhead pool, which may require cross-operating group coordination.
DataMapSystems Analyst I DataMapSystems Analyst IOverland Park, KS$50,000–$70,000Hands-on configuration experience with business financial, ERP, procurement, or supply chain systems (e.g., SAP, Oracle, Workday, NetSuite, JD Edwards, Ariba, Microsoft Dynamics, Salesforce, ServiceNow, Infor/Lawson, Coupa). If you're looking for a fast-growing, high-energy environment with startup potential, this is your chance to gain expert skills, work on enterprise solutions, and grow into a leadership role.
DataMapERP Analyst I DataMapERP Analyst IOverland Park, KS$60,000–$100,000As an ERP Analyst I, you'll work alongside experienced ERP consultants to configure, test, and support ERP solutions, gaining hands-on experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O), SAP, Oracle, and other leading ERP platforms. At DataMap, we don't just implement ERP systems—we optimize enterprise operations, automate financial workflows, and drive digital transformation for some of the world's largest companies, including Google.
Cessna Aircraft CompanyData Analyst-TAPD eCommerce Cessna Aircraft CompanyData Analyst-TAPD eCommerceWichita, KSThe Data Analyst will work as part of the skilled and passionate Textron Aviation Parts and Distribution Data & Analytics team providing support and guidance to operations professionals in the aftermarket parts and distribution department. QualificationsEDUCATION/ EXPERIENCE: · Bachelor’s degree required in MIS, Computer Science, Data Analytics, Business Administration, Engineering, Mathematics, Economics, Statistics, or related technical field/coursework.
DataMapFinancial Analyst I DataMapFinancial Analyst IOverland Park, KS$50,000–$70,000Hands-on configuration experience with business financial, ERP, procurement, or supply chain systems (e.g., SAP, Oracle, Workday, NetSuite, JD Edwards, Ariba, Microsoft Dynamics, Salesforce, ServiceNow, Infor/Lawson, Coupa). If you're looking for a fast-growing, high-energy environment with startup potential, this is your chance to gain expert skills, work on enterprise solutions, and grow into a leadership role.
Insight Performance IncWealth Management Operations Analyst Insight Performance IncWealth Management Operations AnalystOverland Park, KSOneDigital complies with all criminal history inquiry [or 'ban the box'] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington. Reporting, Monitoring & Performance Metrics · Produce, maintain, and distribute regular operational reports (daily, weekly, monthly) on key metrics such as throughput, error rates, ticket backlog, and SLA adherence.