This role serves as a subject matter expert in provider data management and provider directory operations, driving data quality programs, root cause analysis, governance practices, monitoring frameworks, and corrective action plans that improve provider directory accuracy and member/provider experience while reducing operational and regulatory risk. This role partners closely with Provider Operations, Credentialing, Network Management, Provider Enrollment, Claims, Digital, Compliance, Product, and Technology teams to ensure provider data is accurate, compliant, and consistently represented across all internal and external systems.