Service Desk Technician INSPYR SolutionsService Desk TechnicianBaltimore, MD$25–$26 / hourIn this role, you will provide first-level technical support by troubleshooting hardware, software, and basic network issues while installing, configuring, and testing computers, operating systems, printers, and other IT equipment. Our tailored offerings include a wide variety of professional services, project solutions, managed services, and talent resources, all bolstered by our strategic partnerships with cutting-edge technology services.
Actionet, Inc. Careers - Desk Side Support Manager ActioNet, Inc.Actionet, Inc. Careers - Desk Side Support ManagerWashington, DC$80,000–$150,000 / yearActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. Ensures that projects adhere to ActioNet's Quality Management System, including ActioNet tools and industry best practices, and that adequate status reporting, reviews, and other control tools are employed to keep projects on track and customers fully informed of status.
Unclassified Help Desk Manager - Top Secret clearance GD Information TechnologyUnclassified Help Desk Manager - Top Secret clearanceWashingtonTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation’s capital.
Systems Administrator 3 Nightwing Intelligence SolutionsSystems Administrator 3Annapolis Junction, Maryland$122,000–$253,000 / yearPossess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented ArchitectureAnalyze and resolve complex problems associated with server hardware, applications and software integrationRequired:Requires fifteen (15) years of experience as a SA on programs and contracts of similar scope, type, and complexity and a Bachelor’s degree in a technical discipline from an accredited college or university. Typically requires:A University Degree or equivalent experience and minimum 10 yearsprior relevant experience, or An Advanced Degree in a related field and minimum 7 years experience Engineering/Other Technical Positions: Typically requires a degreein Science, Technology, Engineering or Mathematics (STEM) and a minimum of 10 years of prior relevant experience unless prohibitedby local laws/regulations.
Help Desk Specialist (Tier 2) Kaizen Approach, Inc.Help Desk Specialist (Tier 2)linthicum, MD$85,000–$109,000 / yearSalary Range: A variety of factors can impact the final salary offered, including, but not limited to, geographic location, Federal Government contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications. Must have three (3) years of experience providing Tier 2, Help Desk, IT Services, or enterprise-level technical support on programs and contracts of similar scope, type, and complexity.
Systems Administrator II (TS/SCI w/ CI Poly required) A&M Technologies, Inc.Systems Administrator II (TS/SCI w/ CI Poly required)Suitland, MDLocation: Suitland, MD (On-Site) Clearance: Active Top Secret Clearance (SCI eligibility preferred) Certification: DoD 8140/8570 Compliant (Security+ CE or qualifying certification required) Employment Type: Full-Time. The selected candidates will provide day-to-day administration of Windows and Linux systems while supporting enterprise virtualization, storage, cybersecurity, and help desk operations.
PennDOT - HDA3 A4 SC3 (Tier 1 Help Desk) PeopleNTech LLCPennDOT - HDA3 A4 SC3 (Tier 1 Help Desk)Alexandria, VAThis position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at-. • Create and escalate Remedy trouble tickets to Tier 2 Service Desk staff and/or 3rd Party Service Providers as needed to ensure resolution.
Returning New Grad Engineer I - Winter/Summer 2027 - Mid Atlantic Division (For Current/Former HNTB Interns Only) HNTB CorpReturning New Grad Engineer I - Winter/Summer 2027 - Mid Atlantic Division (For Current/Former HNTB Interns Only)Baltimore, MD$69,727.13–$104,590.70 / yearLocations: Arlington, VA (Alexandria), Baltimore, MD, Charlotte, NC, Charlotte, NC (Whitehall), Fairmont, WV (Elkins), Glen Allen, VA (Richmond), Harrisburg, PA, King of Prussia, PA (Norristown), North Charleston, SC, Philadelphia, PA (Pennsylvania), Pittsburgh, PA, Raleigh, NC, Raleigh, NC (Raleigh Field), Scott Depot, WV (Charleston), Virginia Beach, VA, Washington, DC. Supports engineering teams with various tasks and duties including but not limited to research, data collection, field investigations, development, and design of projects.
Nurse Residency Program - White Oak Medical Center (Winter 2027) Adventist HealthCareNurse Residency Program - White Oak Medical Center (Winter 2027)Silver Spring, MD$37–$55 / hourThose testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).
Nurse Residency Program - Rehab Rockville (Winter 2027) Adventist HealthCareNurse Residency Program - Rehab Rockville (Winter 2027)Rockville, MD$37–$55 / hourThose testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).
Nurse Residency Program - Fort Washington Medical Center (Winter 2027) Adventist HealthCareNurse Residency Program - Fort Washington Medical Center (Winter 2027)Fort Washington, MD$37–$55 / hourThose testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).
Nurse Residency Program - Shady Grove Medical Center (Winter 2027) Adventist HealthCareNurse Residency Program - Shady Grove Medical Center (Winter 2027)Rockville, MD$37–$55 / hourThose testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).
NewIT Specialist (Systems Administration / Customer Support) U.S. Department of DefenseIT Specialist (Systems Administration / Customer Support)Washington, DC$80,256–$104,339 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
IT Help Desk Specialist AHU Technologies IncIT Help Desk SpecialistWashington, DCFull timeThis role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service.
AMS Administrator/Systems & IT Technician International City County ManagementAMS Administrator/Systems & IT TechnicianWashington, DC$80,000–$98,062 / yearFull timedegree in technology-related fieldFive (5) or more years of experience in IT support and association management systems or a related fieldPreferred Qualifications Experience utilizing Power BI or other data visualization tool experienceKnowledge, Skills, and Abilities (KSAs)Knowledge of SQL report development and experience developing SQL queries Experience working with NetForum Enterprise AMS Experience working with Content Management Systems (CMS) Working knowledge of Generative AI tools, including Microsoft Copilot Strong project management, organizational, problem-solving, and decision-making skills, including the ability to manage changing priorities, work independently, multitask, and meet deadlines consistently Analytical acumen and proficiency in generating and evaluating business forecasts, metrics, and reports Excellent verbal, written, presentation, and business communication skills, with high attention to detail and the ability to interact effectively with all levels of ICMA employees Demonstrated interpersonal and collaboration skills, including the ability to work with diverse groups, convey ideas, influence others, obtain cooperation, and sustain productive working relationships internally and with outside parties High degree of integrity and ability to handle confidential matters and sensitive situations with discretion Advanced knowledge of Windows operating systems, Microsoft 365 applications, MS Office installation and operation, Teams, Zoom, web browsers, file access, and print services Experience troubleshooting hardware and printer issues, with a general understanding of network security practices and anti-virus programs across devices Excellent customer service skills and attention to detail Physical Requirements/Work EnvironmentThe work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. What we can offer you:A collaborative and collegial working environment where teamwork and individual contributions are valuedA competitive salaryA comprehensive benefits package that includes employer sponsored health, dental, life, disability, and employee assistance benefitsPaid time off to include vacation, sick leave, holidays, and floating daysGenerous retirement planOpportunities for ongoing professional developmentThis position is based out of ICMA's headquarters, located in Washington, D.C. The selected individual must be able to work the core business hours from 8:30 am to 5:00 pm ET.A high-speed internet connection is required when working virtually.
NewIT Help Desk Manager IntelliDyneIT Help Desk ManagerHerndon, VAIntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to our clients of national, state, and local importance. The IT Help Desk Manager is responsible for leading and supporting a team of 10-15 Tier 1 help desk agents in a fast-paced service delivery environment.
NewIT Specialist (Data Management/System Administration) U.S. Department of DefenseIT Specialist (Data Management/System Administration)Washington, DC$101,091–$131,422 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
SUPERVISORY IT SPECIALIST (CUSTSPT) U.S. Department of DefenseSUPERVISORY IT SPECIALIST (CUSTSPT)Washington, DC$111,896–$145,468 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
NewIT Specialist (System Administration) U.S. Department of DefenseIT Specialist (System Administration)Washington, DC$91,870–$119,434 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
IT Support Specialist Full Circle Real Estate Partners LLCIT Support SpecialistGaithersburg, MD$33–$36 / hourThe position is primarily based at Corporate Office in Gaithersburg, MD but will require occasional travel to local company sites throughout the Metro DC region and surrounding areas to provide on-site technical support, equipment assistance, troubleshooting, and other IT services. This role is non-exempt with a pay rate of $33 - $36 an hour for a new employee depending on a number of relevant factors including individuals' experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.