Strong written and verbal communication skills; Bachelor's degree in Business Administration, Information Systems, or related field (or equivalent work experience) Experience analyzing and documenting business processes, including current-state (as-is) and future-state (to-be) process flows and data flow diagrams Experience performing data analysis and documentation, including profiling, validation, and documentation of data elements, definitions, and business rules Extensive hands-on experience writing and interpreting SQL (complex queries, joins, aggregations) to perform data analysis, validation, and ad hoc investigation directly against relational databases Demonstrated experience extensively engaging with business stakeholders to elicit, clarify, and validate requirements through workshops, interviews, and facilitated sessions Experience translating business requirements into functional/data requirements documents and business requirement documents (BRDs) for technical teams Experience defining and documenting business measures, metrics, and KPIs, and working with reporting/analytics teams to define report specifications and data sourcing requirements Experience performing gap analysis between current business processes/data and desired future-state outcomes Experience supporting User Acceptance Testing (UAT), including development of test scenarios/test cases based on documented requirements