Bachelor's degree from an accredited college or university in Business, Information Technology, Public Administration, Engineering, or a related field - Minimum 7 years of experience in business solutions, solution architecture, capture/business development, or a related government services field - Deep knowledge of US government services markets (Enrollment & Eligibility, Contact Center Operations, Workforce Services, Medicaid Enterprise Systems, or related areas) - Strong understanding of business and technology solution design, including omnichannel customer experience, case management, and data and analytics platforms - Proven ability to synthesize complex requirements and develop solution narratives that are both technically credible and compelling to state clients - Excellent verbal and written communication skills with the ability to present solutions to executive stakeholders, client decision makers, and internal leadership - Demonstrated experience working in a capture or pre sales environment, including RFP analysis and proposal development - Collaborative, team oriented approach with experience navigating matrixed organizations - Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint); familiarity with Salesforce a plus - Experience using AI productivity tools (e.g., Microsoft Copilot) to accelerate research, draft solution narratives, and create executive ready deliverables Preferred Requirements - Prior experience supporting pre sales or capture efforts for government contracts. Deliverables include, but are not limited to: business-outcome statements, strategy-on-a-page, scenario planning, business capability modeling, value-stream mapping, business process models, ecosystem modeling, customer and user profiling, journey maps, human-centric design, and investment roadmaps.