Key Responsibilities** + Own full financial performance, including revenue, cost structure, margins, and profitability + Establish and manage budgets, forecasts, and financial targets + Drive disciplined investment decisions and resource allocation to maximize ROI + Develop deep understanding of market trends, customer needs, and competitive landscape + Translate enterprise strategy into actionable business unit plans + Define market positioning and growth strategy + Drive execution across Sales, Product, Marketing, Operations, and Technology + Lead and align cross-functional stakeholders toward shared priorities + Build and lead a high-performing leadership team + Drive talent development, succession planning, and organizational growth **Leadership Competencies** + Strategic Thinking + Financial Acumen + Execution Excellence + Customer-Centricity + Decision-Making + Influence & Leadership + Change Leadership **Knowledge, Skills and Experience Requirements** + 10-15+ years of progressive leadership experience + Proven track record of owning and delivering P&L performance + Experience leading cross-functional teams + Strong business, financial, and operational acumen + Preferred: MBA or equivalent advanced degree + Preferred: Experience scaling a business unit **Key Performance Indicators (KPIs)** + Revenue growth and profitability + Operating margin performance + Customer satisfaction and retention + Market share growth + Operational efficiency + Employee engagement **_Benefits & Culture_** _At PSI, our culture is to be transparent and fair. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle._ _Learn more about what we do at:_ _https://www.psiexams.com/\_ **About the Role** The Credentialing Business Unit (BU) General Manager is an executive leader responsible for the overall performance, growth, and strategic direction of a defined business unit.