Customer Return Representative - FT Avis Budget Group IncCustomer Return Representative - FTNew York, NYIn this role, you'll be a key part of the return process-helping customers move smoothly through their drop-off while ensuring vehicles are accurately checked in and ready for the next rental. This includes greeting customers, securing keys, recording mileage, fuel levels, and vehicle condition, and checking cars into our computer system.
Customer Return Representative - PT Avis Budget Group IncCustomer Return Representative - PTNew York, NYWhat We're Looking For: • Valid Driver's License • Basic computer skills (typing, data entry) • Effective verbal communication skills • Enjoyment of working with customers and providing great service • Willingness to work outdoors • Flexibility to work all shifts • Must be able to stand, walk, or move throughout the rental lot, enter and exit vehicles for prolonged periods, and drive a variety of vehicles • Must be 18 years of age and legally authorized to work in the United States • This position requires regular, on-site presence and cannot be performed remotely • 6 months retail or customer service experience is a bonus. In this role, you'll be a key part of the return process-helping customers move smoothly through their drop-off while ensuring vehicles are accurately checked in and ready for the next rental.
Client Services Representative Platinum FilingsClient Services RepresentativeValley Stream, NYYour Role as Client Service Representative: As a vital member working directly in our Valley Stream, NY office, you will play a critical role in ensuring a first-class client experience. Specializing in the searching, filing, and retrieval of public records nationwide and globally, we serve leading law firms, corporations, and financial institutions with disruptive speed and efficiency.
Call Center Representative Bartlett DairyCall Center RepresentativeJamaica, New YorkJOB SUMMARY: The ideal candidate for this role provides a consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism. Demonstrating drive and enthusiasm while handling customer orders, questions, and complaints and billing inquiries.
Customer Relations Representative - State Farm Agent Team Member Rami Attieh - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberBelleville, NJFull timeDevelop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Marketing Representative PuroCleanMarketing RepresentativeJersey City, New JerseyMarketing Representative Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. A PuroClean Marketing Representative takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.
Clinical Service Representative II Rutgers The State University of New JerseyClinical Service Representative IINew Brunswick, NJCompetently performs the following financial functions based on assignment: Scheduling, pre-registration, recording patient arrival, administering financial and HIPAA paperwork, obtaining necessary signatures, receiving referral and pre-certification numbers; performs online insurance verification to assist patient with their payment options. Aligned with Rutgers University-New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.
Commercial Inside Sales Representative Carrier Enterprise LLCCommercial Inside Sales RepresentativeWest Caldwell, NJSummary: As a Commercial Inside Sales Representative, you will be providing pre- and post-order support to key dealers, as well as the local sales team, within the designated Northeastern New Jersey market areas. Join a leading national distributor of residential and light commercial HVAC products, parts, and supplies, and be part of a team that excels in providing top-notch HVAC/R solutions through licensed HVAC/R dealers and contractors.
NewCustomer Relations Representative - State Farm Agent Team Member Geremy Byrne - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberHawthorne, NYFull timeProactively generate leads, schedule appointments, and identify customer needs, effectively marketing our diverse range of products and services. Geremy brings over ten years of insurance experience and understands the value of each team member, having worked in a State Farm office himself before opening his agency.
Customer Relations Representative - State Farm Agent Team Member Joseph Benincasa - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberFarmingdale, NYFull timeAthletic or team-based experience preferred; we value candidates who bring strong teamwork, discipline and thrive in collaborative, high-performance environments. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Customer Care Representative Edenred SACustomer Care RepresentativeSecaucus, NJActively participate as a CSI team member by offering ideas and input to support and enhance current CSI products, processes, and programs, and work collaboratively to ensure customer success. Manage and provide all necessary customer services, including but not limited to product delivery, supplier enablement, supplier support, and ongoing account support.
Associate Patient Access Services Representative (Nassau/Queens) Northwell Health IncAssociate Patient Access Services Representative (Nassau/Queens)Great Neck, NYAssists in performing pre-registration and registration duties; Obtains necessary demographic and insurance information and enters data into computer system; Obtains appropriate signatures on medical, legal and financial forms; Aids in verification of patient insurance coverage and other related data with third party carriers for scheduled appointments/procedures; Aids in obtaining patient s insurance authorization required for services; Documents authorization approvals and denials in computer systems; Collects money due from patient at time of service; may perform billing, receivable and related functions. The APASR (Associate Patient Access Service Representatives) is responsible for engaging eligible patients/members and facilitating enrollment into Health Management programs through proactive outreach, education, and relationship building.
Business Development Representative PicoBusiness Development RepresentativeNew York City, New YorkWorking closely with Senior Sales Leaders and Marketing, the BDR will identify new opportunities, build stakeholder intelligence across target organizations, and generate qualified leads for the enterprise sales team. This role focuses on lead generation and pipeline development across both existing strategic accounts and new logo prospects, including banks, hedge funds, market makers, exchanges, and trading technology firms.
Patient Services Representative Motion Physical Therapy GroupPatient Services RepresentativeTuckahoe, New YorkFull timeThis is a fast-paced, multi-tasking role where no two days look the same , and where your ability to stay calm, follow through, and take ownership makes a direct impact on patients and the clinical team. Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits.
Inside Sales Representative IKO Industries LtdInside Sales RepresentativeElizabeth, NJLiberty Roofing Center is a leader in the sales and delivery of residential, commercial and industrial applications of roofing shingles and building materials with 9 locations in the eastern USA. Liberty Roofing Center is a leader in the sales and delivery of residential, commercial and industrial applications of roofing shingles and building materials with locations in the eastern USA.
Contact Center Representative - Iselin (Metropark) Hackensack University Medical CenterContact Center Representative - Iselin (Metropark)Iselin, NJThe Contact Center Representative will handle multi-channel requests in a fast-paced centralized contact center environment, interacting with patients, families and clinical staff to schedule appointments, register patients and handle other medical requests. As a Contact Center Representative at Hackensack Meridian Health, you'll be more than just a voice on the phone-you'll be a crucial connection for our patients and their families.
Route Service Representative - UniClean UniFirst CorpRoute Service Representative - UniCleanMaplewood, NJ$22.70–$27 / hourAs a Route Sales Representative with UniClean, you will report to the Location Manager for delivery routes and focus on excellent customer service as you visit 35 to 50 customers per week, businesses that range from small start- up companies, to major corporate locations. UniClean, a division of UniFirst Corporation, is a cleanroom services provider delivering value-added services and products to the medical device, biotech, pharmaceutical, electronics, semiconductor and other cleanroom/controlled environment industries.
Customer Support Representative Integrated Resources, IncCustomer Support RepresentativeSpringfield Township, New JerseyContractorJob DescriptionResponsibilities:Support the customer service department in ensuring customer issues are addressed with partner in a timely mannerPrepare weekly reports on System Alerts and resolutionsInteract with Customers to identify and support issuesCoordinate with Partners to dispatch and get resolution on issuesOther tasks assigned from time to timeQualificationsRequirements:Very strong attention to detailsMust be able to multitask and handle a heavy work loadIndividual must be able to research, analyze and think outside the boxMust have excellent verbal and written skillsPossess a strong work ethic and team playerHigh School Diploma or equivalentFeel free to forward my email to your friends/colleagues who might be available. Customer Support RepresentativeIntegrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms.
Patient Access Representative |Per-Diem (23595) Bergen New Bridge Medical CenterPatient Access Representative |Per-Diem (23595)Paramus, New Jersey$19.88–$22.81 / hourFinancial clearance and approval must be obtained for any patient that is seeking ambulatory and/or outpatient psychiatric services; all Self Pay patients should receive a clearance slip from Credit and Collections with the appropriate payment plan noted. Admits, discharges and transfers patients to and from units such as Emergency Room, Skilled Nursing Facility, Psychiatric Services, SDS, etc.
Inside Sales Representative IKOInside Sales RepresentativeElizabeth, New JerseyLiberty Roofing Center is a leader in the sales and delivery of residential, commercial and industrial applications of roofing shingles and building materials with 9 locations in the eastern USA. Liberty Roofing Center is a leader in the sales and delivery of residential, commercial and industrial applications of roofing shingles and building materials with locations in the eastern USA.
Inside Sales Representative Liberty Roofing CenterInside Sales RepresentativeElizabeth, New JerseyLiberty Roofing Center is a leader in the sales and delivery of residential, commercial and industrial applications of roofing shingles and building materials with 9 locations in the eastern USA. Liberty Roofing Center is a leader in the sales and delivery of residential, commercial and industrial applications of roofing shingles and building materials with locations in the eastern USA.
Inbound Sales Representatives 2400 New Hire Bonus Mavis Tire Supply LLCInbound Sales Representatives 2400 New Hire BonusMillwood, NYExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. What Youll Be Doing: Be the voice of Mavis, answering inbound calls from customers ready for tire and automotive services Listen actively and guide customers to the best products for their vehicle and budget Use our proven sales techniques to turn callers into loyal, satisfied customers.
Sales Development Representative AvocaSales Development RepresentativeNew York, New YorkYou’ll own pipeline generation end-to-end: target the right segments, craft compelling outreach, book high-quality meetings, and collaborate closely with Sales, Marketing, and Product to turn customer pain into Avoca wins. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
Automotive Sales Representative - Acura Rallye Motor CompanyAutomotive Sales Representative - AcuraRoslyn, NY$75,000–$150,000 / yearUpgrade knowledge of Acura products and services and maintain professional and technical expertise by attending trade shows and/or educational programs, establishing personal networks, reviewing industry publications, and participating in professional societies. Achieve high ratings for customer satisfaction per Acura internal customer surveys and per external measurements (industry surveys) by being highly responsive to customer needs and speedily resolving any customer problems and/or complaints.
Automotive Sales Representative - Acura/Bmw/Mercedes/Lexus Rallye Motor CompanyAutomotive Sales Representative - Acura/Bmw/Mercedes/LexusWestbury, NY$75,000–$175,000 / yearUpgrade knowledge of products and services and maintain professional and technical expertise by attending trade shows and/or educational programs, establishing personal networks, reviewing industry publications, and participating in professional societies. Achieve high ratings for customer satisfaction per internal customer surveys and per external measurements (industry surveys) by being highly responsive to customer needs and speedily resolving any customer problems and/or complaints.
Automotive Sales Representative - Mercedes-Benz Rallye Motor CompanyAutomotive Sales Representative - Mercedes-BenzRoslyn, NY$123,556–$322,347 / yearUpgrade knowledge of Mercedes products and services and maintain professional and technical expertise by attending trade shows and/or educational programs, establishing personal networks, reviewing industry publications, and participating in professional societies. The ideal candidate has 6+ years of German car brand experience and is looking for a long-term position where they can utilize their experience to engage with a luxury client base and be a part of an outstanding team with a proven track record of success!
Automotive Sales Representative - Acura/BMW/Mercedes/Lexus Rallye Motor CompanyAutomotive Sales Representative - Acura/BMW/Mercedes/LexusRoslyn, NY$75,000–$175,000Upgrade knowledge of products and services and maintain professional and technical expertise by attending trade shows and/or educational programs, establishing personal networks, reviewing industry publications, and participating in professional societies. Achieve high ratings for customer satisfaction per internal customer surveys and per external measurements (industry surveys) by being highly responsive to customer needs and speedily resolving any customer problems and/or complaints.
Accounts Receivable Representative Blackbird RecruitingAccounts Receivable RepresentativeBrooklyn, New YorkOur client is a full-service apartment building supply company with 5 locations throughout Brooklyn, Bronx, Manhattan and New Jersey. Their distribution center is located in the Bronx with their own fleet of trucks and all of our locations stock a multitude of items.
Overnight Manager PLSOvernight ManagerNew York City, New YorkOvernight Managers are responsible for providing Customer Service Representatives (CSRs) on-call support during overnight hours to ensure the assigned stores deliver outstanding customer service, follow store procedures. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives.
Inside Sales Representative Fortinet IncInside Sales RepresentativeNew York, NY$70,000–$85,000 / yearThe Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office. In this role, you will partner closely with Field and Inside Sales Account Managers to build and execute strategies that expand new customer acquisition while strengthening existing relationships.
Field Sales Representative - Water Restoration Roto-Rooter Services CompanyField Sales Representative - Water RestorationFarmingdale, New York$60,000–$120,000 / yearResponsibilities: Water Restoration Sales Responsibilities : The primary function of this role is to identify and sell opportunities to mitigate property damage caused by water to the residential and commercial market. Maintains IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certification in Water Damage Restoration.
Field Sales Representative - Excavation Roto-Rooter Services CompanyField Sales Representative - ExcavationStaten Island, New York$60,000–$110,000 / yearThe Sales Representative will conduct camera assessments of sewer lines to determine if there is root interruption or breakage in the sewer line resulting in the need for repair or replacement. Leverage our established pricing matrix and/or insurance guidelines to provide competitive quotes for repair/replacement options/solutions and effectively close sales.
Multi-Line Representative - State Farm Agent Team Member Joseph Benincasa - State Farm AgentMulti-Line Representative - State Farm Agent Team MemberFarmingdale, NYFull timeYou’re motivated by goals and growth , and you know how to turn needs-based conversations into confident buying decisions that truly help customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
NewCommercial Collections Representative - Remote Transworld Systems Inc.Commercial Collections Representative - RemoteNYRemoteAt our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due. We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Field Sales Representative Water Restoration Roto-Rooter Group IncField Sales Representative Water RestorationMamaroneck, NY$80,000–$120,000 / yearWater Restoration Sales Responsibilities: The primary function of this role is to identify and sell opportunities to mitigate property damage caused by water to the residential and commercial market. Maintains IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certification in Water Damage Restoration.
Field Sales Representative Excavation Roto-Rooter Group IncField Sales Representative ExcavationStaten Island, NY$60,000–$110,000 / yearThe Sales Representative will conduct camera assessments of sewer lines to determine if there is root interruption or breakage in the sewer line resulting in the need for repair or replacement. Leverage our established pricing matrix and/or insurance guidelines to provide competitive quotes for repair/replacement options/solutions and effectively close sales.
NewRemote Client Support Representative - Travel SWEET CAROLINA TRAVELSRemote Client Support Representative - TravelNewark, NJRemoteIn this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.
NewInside Sales Representative Mavis Tire Supply LLCInside Sales RepresentativeWhite Plains, NY$18–$20 / hourExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws.
Patient Service Representative 1- Hospital Advocate Health and Hospitals CorporationPatient Service Representative 1- HospitalPort Washington, WashingtonHeadquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care.
Member Services Representative PSFCU CareersMember Services RepresentativeMaspeth, New York$20–$22.26 / hourRepresent the Credit Union to the members in a courteous and professional manner and provide prompt, efficient and accurate service; Develop and maintain an understanding of the Credit Union philosophy, organization, bylaws and operational procedures; Provide general and specific service-related information concerning Credit Union products, services or policies, in person and /or by telephone; Respond to members’ requests, problems, and complaints, and/or direct members to the proper person/department for specific information and assistance; Responsible for appropriate handling of member mail and incoming documentation as well as other incoming mail; Develop good relationships with PSFCU vendors; Attend, represent and actively participate in PSFCU community events as well as actively participating in branch sponsored events; As per PSFCU Policy and Procedures perform routine transactions, including but not limited to: opening/closing accounts and shares; accepting wire transfer requests-domestic and international; performing change of address, issuing temporary checks; performing Harland Clarke share drafts orders; processing ATM card and Debit card requests; handling and processing IRA accounts; handling and processing Share Certificates of Deposits; handling and processing Club accounts; direct deposit of Social Security and payroll checks to members accounts; processing lost passbook requests; performing Chex Systems checks; set up and provide access to On-Line Banking, Mobile Banking. Service existing accounts; set up new accounts files and provide members with all necessary information and assistance; Provide members with information regarding consumer loans, business loans, and VISA cards and appropriately align the right loan product for the member’s financing need; Assist members in the completion of the loan application (real estate loans excluded) and all associated forms; Accept and process loan applications of all types (real estate loans excluded); review documentation for accuracy; and request all necessary documentation required to complete the loan application; Notify members by phone or mail that their checkbooks are ready for pickup at the branch; Conduct orientation interview on Credit Union services and programs with each new Credit Union member; Effectively offer Credit Union products and services through the practice of established sales and service techniques; Post dividends prior to the end of the month for all closed member accounts; Perform all functions of Teller when business needs dictate; Maintain extensive knowledge of all products and services; Monitor changes in interest rates and effectively communicate pricing to members.
NewClient Service Representative Banfield Pet HospitalClient Service RepresentativeNorwalk, CT$17.70–$22.62 / hourThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. A career at Banfield means you''ll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communication.
Patient Access Representative RWJ Barnabas Health Medical IncPatient Access RepresentativeLivingston, NJ$21.07–$26.22 / hourJob Overview: The Patient Representative is responsible for effectively responding to inbound new and current patient calls for RWJBarnabas Health affiliated offices and schedule first time and returning patient follow-up appointments, strategically scheduling patients to the provider that will best suit their needs based on a series of clinical indicators. Responsible to place patients in the appropriate bed and maintain the accuracy of the bed board system by tracking bed assignments through bed tracking system and to ensure timely and appropriate movement of patients within the hospital; as assigned.
NewPatient Service Representative - Temporary Episcopal Health Services IncPatient Service Representative - TemporaryNY$25.97–$27.33 / hourAdditionally, St. Johns is proud to be redesignated as a Baby-Friendly Hospital by Baby-Friendly USA - the accrediting body and national authority for the Baby-Friendly Hospital Initiative (BFHI) in the United States. The hospital is a recipient of the Gold-Plus Get with the Guidelines-Stroke Quality Achievement Award and the Gold-Plus Get with the Guidelines-Heart Failure Quality Achievement Award from the American Heart Association.
Representative, Guest Services Simon Property Group IncRepresentative, Guest ServicesElizabeth, NJ$14.67–$21.98 / hourOverseas daily financial management (including responsibility for own deposit and reconciliation) of all initiatives sold at Simon Guest Services including Simon Coupon Book, and other mall programs. Responsible for executing on all tourism initiatives (including individual and group tours), Simon + program enrollments and tracking, and other programs unique to specific centers.
Patient Service Representative Episcopal Health Services IncPatient Service RepresentativeNY$25.97–$27.33 / hourAdditionally, St. Johns is proud to be redesignated as a Baby-Friendly Hospital by Baby-Friendly USA - the accrediting body and national authority for the Baby-Friendly Hospital Initiative (BFHI) in the United States. The hospital is a recipient of the Gold-Plus Get with the Guidelines-Stroke Quality Achievement Award and the Gold-Plus Get with the Guidelines-Heart Failure Quality Achievement Award from the American Heart Association.
Sales Development Representative Hatchify IncSales Development RepresentativeNY$55,000–$84,000 / yearHatch is an AI agent CRM platform that helps home services, home improvement, healthcare, dental, finance, and insurance businesses turn every customer interaction into revenue growth. Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidates criminal background check will be subject to an individualized assessment that takes into account the candidates specific criminal records and the responsibilities and requirements of the particular role.
Business Development Representative, Healthcare BDO USA PCBusiness Development Representative, HealthcareNY$75,000–$90,000 / yearBDO's Healthcare Management Consulting team partners with healthcare organizations to provide a strong combination of strategy, operations management, and digital solutions focused on helping provider organizations improve their ability to deliver high quality care, enhance the patient experience, and drive financial improvement. Job Duties: Proactively identifies and generates meetings and qualifies sales leads within our target market through highly effective outbound calls, email campaigns, and digital outreach approaches (e.g., LinkedIn) to executive healthcare prospects.
Outside Software Account Representative - New York City, NY Thryv, Inc.Outside Software Account Representative - New York City, NYNew York City, NYPart timeOur software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales.
Sales & Service Representative YonkersSales & Service RepresentativeYonkers, New York$17–$18 / hourWith paid training, flexible shifts, and no late nights, this is the perfect job for college students, caregivers, or anyone looking to pick up meaningful hours while making a difference. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
Member Support Representative Lead Foodsmart IncMember Support Representative LeadNYRemote$60,000–$75,000 / yearThrough our highly personalized, digital platform, we guide more than 3 million members-including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers-on a tailored journey to eating well while saving time and money. The ideal candidate brings strong people leadership, sound judgment, and a coaching mindset, with the ability to hold a team accountable to performance metrics while fostering a supportive, high-trust team culture in a rapidly evolving department.