NewChef Manager JobotChef ManagerBuffalo, NY$25–$28 / hourAs a Chef Manager, you'll be responsible for overseeing the daily operations of one of our kitchen units, helping with developing innovative recipes, managing a team, and ensuring the highest quality of food service. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewSite EHS Manager III Amazon.com Services LLCSite EHS Manager IIINiagara Falls, NYYou'll partner with Operations leadership to weave safety into the fabric of our daily operations, using data-driven insights to create innovative solutions that reduce risk and enhance productivity. Working at the intersection of operations and safety, you'll shape the future of workplace health while delivering real-time solutions that protect our most valuable asset: our people.
NewSenior Site EHS Manager Amazon.com Services LLCSenior Site EHS ManagerNiagara Falls, NYBy leveraging lean principles and Kaizen events, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk in Amazon’s processes to ensure a safe and healthful working environment for our associates. In this role, you must demonstrate the ability to build trust and confidence with the cross functional operations teams, and influence change through providing comprehensive risk assessments and safety data analysis.
HVAC & Boiler Plant Manager AramarkHVAC & Boiler Plant ManagerBuffalo, NY$85,000–$90,000The HVAC & Boiler Plant Manager is responsible for supervising all unit activities related to facility maintenance and engineering services; HVAC, Boiler house and day to day maintenance. Relentless commitment to safety excellence, demonstrates behaviors that drive a Safety-FIRST core value, fosters a culture where every team member is empowered & supported to achieve a work environment without exposures and incidents - where No One Gets Hurt.
Internal Audit Manager - Consumer & Business Banking Technology and Operations M&T Bank CorpInternal Audit Manager - Consumer & Business Banking Technology and OperationsBuffalo, NY$107,500–$179,100 / yearLead a team of auditors in the identification, assessment, and testing of key business, operational, regulatory, and technology risks impacting assigned domains, including evaluation of the adequacy and effectiveness of business controls and supporting IT general controls (ITGCs) related to Consumer and Business Banking processes, financial reporting, credit risk management, regulatory compliance, and operational resilience. Demonstrate deep working knowledge of regulatory guidance and examination expectations across assigned Consumer and Business Banking domains, including Retail and Mortgage (e.g., consumer protection and fair lending requirements, UDAAP/UDAP, TILA, HMDA, and mortgage servicing expectations, as applicable), and provide oversight of operational, compliance, and technology audit procedures supporting those areas.
Business Modernization - Project Manager - ERP Operations - Moog IncBusiness Modernization - Project Manager - ERP Operations -Buffalo, NY$75,000–$140,000 / yearThe Business Modernization Program Project Manager is responsible for planning and delivering assigned ERP modernization workstreams or releases, ensuring scope, schedule, resources, risks, and dependencies are actively managed throughout the implementation lifecycle. The Project Manager ensures transparency, predictability, and delivers rigor, proactively identifying and mitigating risks to support successful adoption, go-live, and stabilization outcomes.
Business Modernization - Project Manager - ERP Operations MoogBusiness Modernization - Project Manager - ERP OperationsBuffalo, New YorkOnsite – Buffalo, NY The Business Modernization Program Project Manager is responsible for planning and delivering assigned ERP modernization workstreams or releases, ensuring scope, schedule, resources, risks, and dependencies are actively managed throughout the implementation lifecycle. The Project Manager ensures transparency, predictability, and delivers rigor, proactively identifying and mitigating risks to support successful adoption, go-live, and stabilization outcomes.
Global Business Process Owner - SAP Operations Moog IncGlobal Business Process Owner - SAP OperationsBuffalo, NY$130,000–$180,000 / yearProven strong leadership and decision-making skills, with at least three years' experience leading distributed teams; global team leadership is preferred. Moog is undertaking a major ERP transformation, referred to as the Business Modernization Program (BMP), that spans multiple functional areas across our global enterprise.
HR Business Partner II - Enterprise Operations M&T Bank CorpHR Business Partner II - Enterprise OperationsBuffalo, NY$89,600–$149,300 / yearEducation and Experience Required: Bachelor's degree and a minimum of 5 years' experience in Human Resources and/or relevant business roles, or in lieu of a degree, a combined minimum of 9 years' higher education and/or work experience, including a minimum of 5years' experience in Human Resources and/or relevant business roles. Scope of Responsibilities: This position typically covers a business line, or several related businesses that have low to medium variation in nature of work, employee level and geography in business line support structure and supports the talent management needs of mid-level managers in this business(es).
NewSr People Operations Business Partner, Product & Technology ACV Auctions IncSr People Operations Business Partner, Product & TechnologyBuffalo, NYGenerous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation. Our ideal candidate has a passion for all things People, has strong management and leadership skills, takes a solution based approach and has experience and a past history of success navigating complex situations.
Operations Analyst (Payment and Deposit Support) KeyCorpOperations Analyst (Payment and Deposit Support)Amherst, NY$48,000–$72,000 / yearProvide ongoing production support within Payment and Deposit Operations applications and processes; acts as first line of contact for user reported inquiries and problems; performs problem reporting, tracking, resolution, root cause analysis and identification of preventative measures. • Support all solutions for business critical operational or technology issues including operational impact, root cause analysis, cross business impact, and arrival at solutions; communicate clearly to end users and key stakeholders.
MANAGER OF SYSTEMS OPERATIONS (BMHA) (PROVISIONAL) City of Buffalo NYMANAGER OF SYSTEMS OPERATIONS (BMHA) (PROVISIONAL)Buffalo, NY$93,552–$103,947 / yearFULL PERFORMANCE, KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Thorough knowledge of current electronic data processing equipment, policies, procedures and terminology; Thorough knowledge of data base development and systems software design, application and enhancement; Thorough knowledge of programming and systems analysis as it applies to electronic data processing and its utilization and potential; Thorough knowledge of electronic data processing hardware and software, their capabilities and application; Good knowledge of the current literature, sources of information and technological development related to the technical support services rendered; Ability to plan and supervise the work of others; Ability to establish and maintain effective working relationships; Ability to train and supervise others; Tact; Sound technical judgement; Physical condition commensurate with the demands of the position. Keeps abreast of current technical information in the field of computer operations, systems and application software in order to serve as a technical resource for end users enabling them to attain their management objectives through the use of data processing services; Supervises and coordinates the installation and operation of large computer systems and communications networks; provides over-all direction; maintains liaison with data base and communications manager; provides support and is the liaison to contracted vendors (software, hardware, network).
NewRegional Operations Manager APG NorthRegional Operations ManagerBuffalo, NY$125,000–$150,000 / yearOur portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies. Additionally, you will be responsible for Safety, Quality, Productivity, Housekeeping, Preventative Maintenance, Regulatory Compliance, Talent Development, and overall financial results of your several assigned manufacturing sites in the Northeast.
Operations Core Project Lead Analyst Citigroup IncOperations Core Project Lead AnalystNY$100,800–$151,200 / yearThe Operations Optimization & Enablement Team, within SMBIC Data and Regulatory Operations, is responsible for the execution of strategic change initiatives, including: Developing and implementing Gen AI solutioning strategies in partnership with Technology. SMBIC Data and Regulatory Operations Group is a global team operating in over 20 countries, providing essential support to key business lines including Markets, Services, and Wealth Management.
NewPayroll Operations Analyst National Fuel Gas CoPayroll Operations AnalystBuffalo, NYNational Fuel is currently seeking a full-time Payroll Operations Analyst for an outstanding career opportunity in our Payroll Department located at our corporate office in Williamsville, New York. A Message from President & CEO Our Core Values The Way We Work History Safety Environment Air Quality and Emissions People and Community Reports and Resources.
Manager Field Operations Principal Financial Group IncManager Field OperationsAmherst, NYRemote$84,600–$152,400 / yearInvestment Code of Ethics For Principal Asset Management positions, youll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. Posting Window We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received.
Fraud Detection Operations Section Manager KeyCorpFraud Detection Operations Section ManagerAmherst, NY$63,000–$96,000 / yearThis role manages a staff of Fraud Detection analysts who are responsible for reviewing suspicious activity on client accounts, making determinations whether something is potentially fraudulent, taking appropriate actions to mitigate loss, and contacting clients, as appropriate. The successful Section Manager assumes a leadership role in identifying team and client needs, serving as a SME for all related fraud alert types, as well as having their finger on the pulse of the day-to-day operations of the department.
Sales Operations Analyst API Heat TransferSales Operations AnalystBuffalo, New YorkThis role owns Salesforce opportunity hygiene, prepares and analyzes data for sales pace calls, and proactively identifies and qualifies new sales opportunities using external market intelligence tools before handing them off to the sales team. The Sales Operations Analyst supports the sales organization by ensuring data accuracy, opportunity visibility, and actionable insights that enable effective pipeline management and revenue growth.
Director, Culture Plant Operations Upstate Niagara CooperativeDirector, Culture Plant OperationsLancaster, NY$220,000–$250,000 / yearPart timeThe Director, Cultured Plant Operations will oversee the operations of Upstate Niagara Cooperative’s three cultured product plants, ensuring operational efficiency, exceptional product quality, employee safety, regulatory compliance, and cost-effectiveness. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms®, Bison®, Milk for Life®, and Intense Milk®.
NewSenior Strategic Initiatives Manager - Cloud & GenAI Financial Operations M&T Bank CorpSenior Strategic Initiatives Manager - Cloud & GenAI Financial OperationsBuffalo, NY$107,500–$179,100 / yearWorks closely with senior managers within a division and the Bank to manage key initiatives, including supporting critical Division/Department cross-functional projects related to strategic objectives of the Bank, improving risk management and ensuring efficiency/sustainability of core processes and positioning the Bank to meet evolving regulatory expectations. Provides strategic leadership for Cloud and Generative AI Financial Operations (FinOps), partnering across Technology, Finance, Architecture, Engineering, and Business teams to drive cost transparency, optimize technology investments, improve financial accountability, and maximize the business value of cloud and AI capabilities.
Sr Program Manager - Rail & Transit Operations Planning ParsonsSr Program Manager - Rail & Transit Operations PlanningBoston, New YorkReporting to the VP of Rail and Transit, you will serve as a trusted advisor to our major clients, leading operational planning and implementation for complex rail and transit programs across North America and globally. Oversee implementation of critical operational systems including conventional and advanced train control, rolling stock, and State of Good Repair (SOGR) programs.
Banking Services Line Manager II - Commercial Lending Operations M&T Bank CorpBanking Services Line Manager II - Commercial Lending OperationsBuffalo, NY$74,600–$124,400 / yearSupervisory/Managerial Responsibilities: Education and Experience Required: A combined minimum of 7 years' higher education and relevant work experience, inclusive of a minimum of 2 years' work leadership and/or supervisory experience. Direct and monitor activities of assigned staff to ensure all organizational and departmental policy and procedures and external regulations are followed to minimize risks to the Bank from non-compliance.
Operations Planning Analyst Moog IncOperations Planning AnalystBuffalo, NY$65,000–$85,000 / yearThe Operations Planning Analyst is the central base upon which all phases of Production Control operation are planned, controlled, and monitored to ensure on time completion of Moog's commitments to its customers. To be considered for the Operations Planning Analyst role here's what you would typically bring: Bachelor's Degree in a relevant field and minimum of 3 years relevant Planning/Operations experience in a manufacturing environment.
Mortgage Operations Manager II M&T Bank CorpMortgage Operations Manager IINY$74,600–$124,400 / yearPrimary Responsibilities: Manage either a department or a major unit of a large department which encompasses either a single major business / function or multiple functions ensuring operational efficiency and targeted results are met. Overview: Manage a Mortgage/Consumer Lending department by overseeing a staff of supervisors and / or operations managers ensuring operational efficiency and targeted results are met.
Operations & Visual Manager - Station Twelve Alo LLCOperations & Visual Manager - Station TwelveAmherst, NY$60,000–$76,000 / yearAll employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). Collaborates and implement General/Store Manager's vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI's.
Healthcare Operations Manager DaVita IncHealthcare Operations ManagerWest Seneca, NY$92,000–$144,000 / yearMinimum of one year experience required in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD. New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour.
Director, Culture Plant Operations Join the Our Talent NetworkDirector, Culture Plant OperationsLancaster, New YorkThe Director, Cultured Plant Operations will oversee the operations of Upstate Niagara Cooperative’s three cultured product plants, ensuring operational efficiency, exceptional product quality, employee safety, regulatory compliance, and cost-effectiveness. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms®, Bison®, Milk for Life®, and Intense Milk®.
Senior Executive Strategic Operations Analyst M&T Bank CorpSenior Executive Strategic Operations AnalystBuffalo, NY$89,600–$149,300 / yearEducation and Experience Required: Bachelor's degree and a minimum of 4 years' proven project management experience, or in lieu of a degree, a combined minimum of 8 years' higher education and/or work experience, including a minimum of 4 years' project management experience. Overview: M&T Bank is seeking a highly analytical, collaborative Strategic Operations professional to help leaders plan, track, and deliver a portfolio of high-priority work across multiple businesses and functions.
Businesss Modernization - Project Manager - MES Operations Moog IncBusinesss Modernization - Project Manager - MES OperationsEast Aurora, NY$75,000–$140,000 / yearThe Business Modernization Program Project Manager is responsible for planning and delivering assigned ERP modernization workstreams or releases, ensuring scope, schedule, resources, risks, and dependencies are actively managed throughout the implementation lifecycle. The Project Manager ensures transparency, predictability, and delivers rigor, proactively identifying and mitigating risks to support successful adoption, go-live, and stabilization outcomes.
NewCustomer Operations Manager Hertz CorpCustomer Operations ManagerBuffalo, NYThe Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency.
Assistant Operations Manager SP Plus CorporationAssistant Operations ManagerBuffalo, NY$65,000–$75,000 / yearAssist in the management of day-to-day activities of the assigned locations including: ensuring appropriate customer interaction, supervising the completion of all evening closing reports, processing bank deposits, scheduling staff, supervising frontline staff (e.g. Basic Function - Assisting in the day-to-day management of the assigned location ensuring that parking operations are handled within contractual guidelines of the specific location, fostering good client relations and promoting a professional image and approach to the business.
Assistant Operations Manager Metropolis TechnologiesAssistant Operations ManagerBUFFALO, New York$65,000–$75,000 / yearFull timeAssist in the management of day-to-day activities of the assigned locations including: ensuring appropriate customer interaction, supervising the completion of all evening closing reports, processing bank deposits, scheduling staff, supervising frontline staff (e.g. Responsibilities: Basic Function – Assisting in the day-to-day management of the assigned location ensuring that parking operations are handled within contractual guidelines of the specific location, fostering good client relations and promoting a professional image and approach to the business.
Operations Manager Ulta Beauty, Inc.Operations ManagerOrchard Park, New YorkFull timeThe OM leads a team of Task Associates and the Merchandise Manager (MM), and is responsible for supporting the management of the operations of a retail store, including realignments, planograms and inventory life cycle-related processes (e.g., cycle counts, damages, testers, Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., realignments, planograms, and ad set processes) on time, and within the payroll budget.
Housekeeping Operations Manager Compass Group North AmericaHousekeeping Operations ManagerBUFFALO, NY$61,000–$65,000 / yearCrothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.
Operations Manager Ulta Beauty IncOperations ManagerOrchard Park, NYThe OM leads a team of Task Associates and the Merchandise Manager (MM), and is responsible for supporting the management of the operations of a retail store, including realignments, planograms and inventory life cycle-related processes (e.g., cycle counts, damages, testers, Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., realignments, planograms, and ad set processes) on time, and within the payroll budget.
Manager, Support Operations Ingram Micro IncManager, Support OperationsBuffalo, NY$78,000–$124,800 / yearWith the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan.
Sr. Marketing Operations Manager, Biologicals and Chemicals (onsite) Thermo Fisher Scientific IncSr. Marketing Operations Manager, Biologicals and Chemicals (onsite)NY$119,000–$157,100 / yearWe provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. marketing operations and shared service execution (demand gen, events, marcom), ensuring efficient workflows, consistent delivery, and measurable impact across business units.
NewPharmacy Operations Manager Walgreen CoPharmacy Operations ManagerBuffalo, NY$22.50–$31 / hourAssists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.
Mortgage Operations Manager II Manufacturers and Traders TrustMortgage Operations Manager IIWilliamsville, New YorkPrimary Responsibilities: Manage either a department or a major unit of a large department which encompasses either a single major business / function or multiple functions ensuring operational efficiency and targeted results are met. Overview: Manage a Mortgage/Consumer Lending department by overseeing a staff of supervisors and / or operations managers ensuring operational efficiency and targeted results are met.
Operations Manager/Visual The Talbots IncOperations Manager/VisualNY$20–$25 / hourMaintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved. Understand the appropriate balance needed between operational and selling energy and ensure proper planning/scheduling and prioritizing tasks and responsibilities to meet the needs of the business.
Senior Property Manager II (Upstate NY Regional Operations) WinnCompanies IncSenior Property Manager II (Upstate NY Regional Operations)Buffalo, NY$80,000–$90,000 / yearOur Benefits: Regular full-time US employees are eligible to participate in the following benefits: Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday). About Us: WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families.
NewMulti-Site Operations & Distribution Manager Hearts for the HomelessMulti-Site Operations & Distribution ManagerBuffalo, NYReporting directly to the President & CEO, this role provides leadership and accountability to Store Supervisors while overseeing operational and distribution performance across three retail locations, a centralized processing warehouse, approximately 50 team members, and a growing multi-million-dollar thrift store business unit. Working from targets defined by leadership and our operational data, the successful candidate owns execution: reallocating labor to demand, balancing the sales floor, and ensuring consistent, on-plan performance every week.
Multi-Site Retail Operations Manager Hearts for the HomelessMulti-Site Retail Operations ManagerBuffalo, NYReporting directly to the President & CEO, this role provides leadership and accountability to Store Supervisors while overseeing operational performance across three retail locations, a centralized processing warehouse, approximately 50 team members, and a growing multi-million-dollar thrift store business unit. The Multi-Site Retail Operations Manager will play a key role in reinforcing those systems, strengthening accountability, developing supervisors, and ensuring consistent execution across all locations.
Community Finance Tax Credits Operations Specialist M&T Bank CorpCommunity Finance Tax Credits Operations SpecialistBuffalo, NY$89,600–$149,300 / yearFunction as the Operations & Risk Manager's surrogate with respect to the ownership of the department's software systems (including working with applicable vendors); operate and maintain the department's software systems; participate in software enhancement-related projects; function as the owner of any tools or models under the purview of the Operations & Risk Manager. Education and Experience Required: Bachelor's degree in Accounting/Finance or related field and a minimum of 5 years relevant experience or in lieu of a degree, a combined minimum of 9 years higher education and/or work experience including a minimum of 5 years' relevant experience.
Principal Production Operations Northrop Grumman CorpPrincipal Production OperationsBuffalo, NY$94,200–$141,200 / yearManage and maintain the day-to-day interfaces and communications between Manufacturing and functional groups including but not limited to the Program Management Office (PMO), Material Requirements Planning (MRP), Quality & Mission Assurance (QMA), Global Supply Chain (GSC), Engineering, and Shipping. Coordinate all aspects of manufacturing scope of work throughout program lifecycle including baseline development, procurement coordination, material tracking, coordination of kitting, manpower and capacity planning, and reporting of program cost, schedule, technical and quality performance.
Operations Manager, DN North Amazon.com IncOperations Manager, DN NorthNYOur Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving.
Manufacturing Operations Lead SelectOneManufacturing Operations LeadBuffalo, New YorkAbout the Job: We are seeking a hands-on Operations Manager / Operations Lead to oversee daily plant operations within a USDA-inspected meat manufacturing facility. This is a build-and-run leadership role responsible for driving consistent, efficient, and compliant production.
Senior Technical Recruiter - Manufacturing Operations GTI FabricationSenior Technical Recruiter - Manufacturing OperationsBuffalo, New YorkWe fabricate custom designed, purpose-built enclosures and skids for our customers and perform mechanical and electrical integration in-house, delivering a true turn-key product to our customers. This role requires strong sourcing capability, advanced Boolean expertise, talent mapping, competitor research, and high-touch candidate engagement strategies across manufacturing and industrial markets.
Manager, Billing Support Operations - North America Ingram Micro IncManager, Billing Support Operations - North AmericaBuffalo, NY$78,000–$124,800 / yearThe ideal candidate blends deep technical expertise with strong operational leadership and modern support practices, leveraging AI copilots, virtual agents, proactive monitoring, and intelligent automation to reduce ticket volume, accelerate resolution times, improve service reliability, and strengthen cross-functional alignment within a modern, automation‑enabled support model. Drive continuous improvement through post-incident reviews through adoption of AI copilots, virtual agents, and intelligent self-service, reducing ticket volume through effective deflections and empowering customers to resolve issues independently.
Entry Level Operations Associate (Corporate Reorganization) - Hybrid M&T Bank CorpEntry Level Operations Associate (Corporate Reorganization) - HybridAmherst, NY$20.55–$34.25 / hourDaily responsibilities include processing large volumes of financial transactions, performing detailed data entry within internal systems, and ensuring internal records align with external custodial data. Overview: Join the Corporate Reorganization team within Wealth & Institutional Services and play a critical role in supporting corporate actions for publicly traded securities held in trust accounts.