NewRetail Operations Manager PetSmartRetail Operations ManagerRochester Hills, MIAccountable for, provides oversight, and validates proper execution of inventory management and pricing processes, including, but not limited to, inventory accuracy, receiving, stocking/re-stocking, inventory counts (live and non-live), product rotations and planner/planogram sets in a timely and organized manner. Facilitates the associate experience and supports associate development; including but not limited to ensuring associates are appropriately trained across the store, onboarding, associate reviews, labor management, mentoring, succession planning, and coaching for accountability.
NewProcurement Operations Analyst Epitec StaffingProcurement Operations AnalystDearborn, MIAnalyst – ability to take 1000+ line items of data and summarize into findings that will help the team drive business decisions – using Excel and other analysis tools 2. Operations Management – customer mindset, ability to deliver an end to end procurement process with accuracy and urgency Experience Required: • Experience: 2 to 4 years of experience in procurement, business analysis, purchasing, supply chain, or a related operational role. GPIRS Material Procurement Execution (Electronic Platform Team) • End-to-End Material Ordering: Own, manage, and track the end-to-end material ordering process in GPIRS specifically for the Electronic Platform team.
NewSVP Operations - Mechanical Contractor (Retained Search) JobotSVP Operations - Mechanical Contractor (Retained Search)Detroit, MI$250,000–$450,000 / yearThis is the senior operations leader for the entire platform — the operational expert who goes into our divisions, determines what's really happening, gets to root cause, and works directly with local leaders to resolve issues and raise performance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Operations Officer - Administrative DCS CorporationOperations Officer - AdministrativeSterling Heights, MIThe applicant shall quality check organizational documentation and briefings (format, grammar, spelling, content, etc.) prior to submission to leadership, perform final reviews of taskers, and coordinate with Public Affairs. 2 years’ experience supporting a Major Defense Acquisition Program (MDAP) valued in excess of $185 million (ACAT I or II) using DoD 5000 weapon systems acquisition processes.
Project Administrator ShaininProject AdministratorNorthville, MI$44,000–$54,000 / yearFull timeThis role works closely with project managers, finance team, sales operations, and consultants to help ensure projects, billing activities, reporting, and operational processes run smoothly. The Project Administrator (internal title of "Client Operations Assistant (Americas)") supports project administration and client operations activities across North, Central and South America.
NewLMS Operations & Data Strategist Epitec StaffingLMS Operations & Data StrategistWarren, MI$35–$37 / hourThe LMS Operations & Data Strategist supports global learning operations by managing LMS administration, compliance governance, reporting, data integrity, and stakeholder collaboration. This role analyzes learning data, resolves system issues, and drives process improvements that enhance learner experience, training compliance, and business decision-making.
NewOperations Officer - Program Management DCS CorporationOperations Officer - Program ManagementSterling Heights, MIMinimum High School Diploma/GED plus 16 years of experience, an Associate degree plus 10 years or a bachelor’s degree 8 yrs, or Master's degree 6 years’ experience in a specialized field; Bachelor’s Degree in Engineering, Business Management, Logistics, Quality, Production, or other related technical field. Minimum of 6 years of experience in the last 10 years supporting the management of complex DoD engineering or technical programs, and experience working on military acquisition programs (preferably ground combat vehicle systems experience).
NewOperations Manager Philips Recruiting ServicesOperations ManagerSaint Clair Shores, MIDirects and/or supports investigation of operational issues and follow-up to ensure that issues have been corrected or to determine the next best course of action. Study daily operating results, meet daily with subordinates, and have daily contact with various department heads on operational performance gaps.
ReBath - Construction Project Manager Bathworks IncReBath - Construction Project ManagerTroy, MIFull timeWe are looking for a leader who can drive accountability, resolve issues efficiently, communicate directly with customers, and keep projects moving without becoming the default dumping ground for unresolved departmental problems. We are seeking a strong, customer-focused Construction Project Manager to lead cross-functional coordination between Sales, Contract Processing, Job Scoping, and Production .
NewOperations Manager Gables Search GroupOperations ManagerSaint Clair Shores, MIDirects and/or supports investigation of operational issues and follow-up to ensure that issues have been corrected or to determine the next best course of action. Study daily operating results, meet daily with subordinates, and have daily contact with various department heads on operational performance gaps.
NewTechnical Delivery Manager (Automation) - Detroit, MI Digital Technology SolutionsTechnical Delivery Manager (Automation) - Detroit, MIRomulus, MIContractorFull timeMay be responsible for single technical projects of medium to high complexity, a small technical program, or a group of smaller, unrelated technical projects; manages interdependencies between projects and outside delivery efforts. Candidates who have worked in strategy, business operations, management consulting, product organizations, transformation initiatives, or automation-enabled process improvement efforts will be particularly successful.
NewBusiness Analyst Epitec StaffingBusiness AnalystDetroit, MIThis role is responsible for performing a variety of technology-related functions, including business analysis, systems analysis, application development support, and process improvement initiatives. The individual will serve as a liaison between business stakeholders and IT teams to identify, document, and communicate system and process enhancements that improve operational performance.
NewGeneral Manager (MEP) JobotGeneral Manager (MEP)Detroit, MI$150,000–$225,000 / year10+ years of progressive leadership experience within HVAC, mechanical contracting, construction services, MEP services, building services, or related industries. We are a private equity-backed mechanical services platform focused on building market-leading HVAC, plumbing, and electrical businesses across the United States.
NewAssociate, Tax Business Enablement Team KPMGAssociate, Tax Business Enablement TeamDetroit, MIResponsibilities: Provide strategic support for a group of partners and/or managing directors (PMDs) serving as a trusted business advisor and single point of contact for management and coordination of all business support and engagement management; this includes, but is not limited to, leveraging and supervising the work of offshore resources and collaborating with other internal teams to efficiently and effectively manage opportunities, engagement setup, billing and collections, and engagement closeout, analyzing data, solving problems, handling communication and stakeholder interactions with discretion, and proactively addressing issues to ensure the smooth operation of engagements and realize business goals. Develop networks and maintain strong relationships with internal stakeholders and external clients, leveraging connections to drive engagement success; this could include interacting directly with clients to request data, clarify information, deliver invoices, or address questions regarding payments or schedules.
NewTax Manager JobotTax ManagerLake Angelus, MI$120,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. They pride themselves on being more than just a CPA firm: they position themselves as trusted business advisors, helping clients plan, grow, and navigate complex financial and tax challenges, while offering personalized service and strategic insight.
NewBranch Manager JobotBranch ManagerDetroit, MI$100,000–$150,000 / yearThe company specializes in a comprehensive range of logistics solutions, including domestic and international freight forwarding, truck and rail brokerage, customs services, warehousing, order fulfillment, and inventory management. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewPayroll Manager Plastipak Packaging, Inc.Payroll ManagerPlymouth, MIThe Payroll Manager is a functional expert and engaging leader who delivers flawless end-to-end payroll services to 4,000 employees across multiple companies and locations in the U.S. This includes payroll processing, tax activities, accounting reconcilement, internal controls, and compliance. A minimum of 5 years managing a payroll team, with a track record of efficacy leading, coaching, and motivating individuals to perform as a high-functioning team.
NewBusiness Development Manager (Advanced Composites) Gables Search GroupBusiness Development Manager (Advanced Composites)Romeo, MISupport development of our product strategy by identifying customer unmet needs, sharing those needs and other competitive intelligence with key stakeholders (e.g., application engineering, R&D, etc.) and participating in Product Development Process (PDP) as needed to drive commercialization of new offerings to enable profitable growth. Experience working with manufacturers and customers in the advanced composites industry, including familiarity with key materials, processes, or applications such as SMC (Sheet Molding Compound), BMC (Bulk Molding Compounds), using epoxies, fiberglass, or carbon fiber.
NewDistrict Manager DrivelineDistrict ManagerLivonia, MI$43,888–$45,000The ideal candidate will enjoy traveling to retail store locations, engaging with employees and store personnel, and ensuring quality project execution for key merchandising initiatives such as category resets, new item cut-ins, product stocking, audits, and data / photo collection. We are seeking a highly motivated, results-driven Retail Operations Manager to lead a team of 100+ hourly merchandising associates, covering 200+ retail locations within a specific market area.
Manager, Global Mobility Services - Expatriate Tax KPMGManager, Global Mobility Services - Expatriate TaxDetroit, MILicensed CPA, JD/LLM, or Enrolled Agent, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Work with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions.
NewManager or Senior Manager, Research and Development Tax Credits KPMGManager or Senior Manager, Research and Development Tax CreditsDetroit, MILicensed CPA, JD/LLM or completion of an advanced degree or professional certification/designation including: MBA (Masters of Business Administration), MCM (Masters of Construction Management), PHDE (PhD of Economics), PHE (Doctor of Engineering), ME (Masters of Engineering), MSRE (Masters of Science-Real Estate), AIA (Member, Amer Inst of Architects), Enrolled Agent, LEED (Leadership, Energy & Environmental Design) Certification, PE (Professional Engineer), or SIX SGMA (Six Sigma) Certification, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Work with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions.
NewManager or Senior Manager - Renewable Energy Credits (AMCS) KPMGManager or Senior Manager - Renewable Energy Credits (AMCS)Detroit, MI$105,640–$223,100 / yearResponsibilities: Develop and provide technical expertise in federal Inflation Reduction Act (“IRA”) tax credits, including but not limited to, the full lifecycle of technical issues related to Investment Tax Credits (48/48E), Production Tax Credits (45/45Y), Clean Hydrogen (45V), Carbon Capture (45Q), Clean Fuels (45Z), Advanced Manufacturing (45X), and other credits introduced or modified under the IRA, as well as beginning of construction, placed-in-service, and tax fixed asset capitalization determinations and planning. Additional Qualifications for Senior Manager: Minimum eight years of recent experience in a public accounting firm, law firm, engineering firm, or other federal taxation experience; experience with renewable or energy-related tax credits required; preferred qualifications include federal tax planning with three years of relevant experience with IRA tax credits within a public accounting firm, law firm, engineering firm, or other federal tax function.
NewAssistant General Manager Panera BreadAssistant General ManagerShelby Township, MIBe an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! You’ll inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests every day, and grow the business- while taking ownership on hiring, training, and development at your location.
NewGeneral Manager - 873 Panera BreadGeneral Manager - 873Woodhaven, MIBe an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! Own all aspects of leading, the bakery-cafe team include planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.
NewGeneral Manager Panera BreadGeneral ManagerLivonia, MIBe an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! Own all aspects of leading, the bakery-cafe team include planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.
NewSenior Associate KPMGSenior AssociateDetroit, MI$81,130–$164,565 / yearWork with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.
NewAutomotive Retail Assistant Manager Belle TireAutomotive Retail Assistant ManagerChesterfield, MI$50,000–$65,000 / yearFast-paced workshop setting with physical demands, including extended standing, lifting up to 75 pounds, and exposure to moderate noise, temperature changes, and shop conditions. We live by a shared set of values: Customer Satisfaction is the Bottom Line , we always Do the Right Thing , we Set the Tone with a positive attitude, we believe We Are They - there is no "us" and "them" here, and we Walk the Walk by following through on our commitments.
NewRetail Assistant Store Manager Duluth Trading CompanyRetail Assistant Store ManagerWixom, MI$25.40–$30.45From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it’s all about the innovative gear and gadgets that equip customers for a more hands-on way of life. Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart.
NewRetail Account Manager (RAM) – NRS & Retail Services IDT CorporationRetail Account Manager (RAM) – NRS & Retail ServicesDetroit, MIYou will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
NewSales Manager – Automotive - SaaS Fleet Management Gables Search GroupSales Manager – Automotive - SaaS Fleet ManagementDetroit, MIWell established company selling AI technology for Fleet Management is expanding rapidly across North America and seeking a high-impact sales professional to drive adoption of their full-stack SaaS automotive technology platform. Direct Sales Execution: Develop territory plans to grow adoption across fleets, dealerships, and commercial operators while managing the full sales cycle from prospecting to contract negotiation.
NewLegal Administrator Kirsch Daskas Law GroupLegal AdministratorBloomfield Hills, MI$85,000–$105,000 / yearAs a key leader within our firm, you will play a crucial role in driving our success through strategic planning, oversight, and the development of our operations. Review firm SKUs and workflows in collaboration with the management team to enhance efficiency, profitability, and staff capacity.
NewIT Channel Sales Executive Gables Search GroupIT Channel Sales ExecutiveDetroit, MIThe Global Technology Advisor will be responsible for generating new monthly recurring revenue (MRC), maintaining strong relationships with partners, vendors, and clients, and supporting complex Technology solutions and long-term strategies for Mid-Market and Enterprise organizations. Work jointly with the support staff (Marketing, Operations, Sales Management, Engineers, Account Managers, etc.) to build sales and client technology strategies; understand business requirements, and work with engineers to architect the right solutions.
Logistics Site Manager Gables Search GroupLogistics Site ManagerPlymouth, MIThis role works closely with corporate leadership, customers, carrier partners, and internal teams to ensure efficient transportation operations, timely delivery execution, and high levels of customer satisfaction. The Logistics Site Manager (LSM) is responsible for overseeing day-to-day site operations, including inventory management, dispatch coordination, customer communication, and service performance.
NewGlobal Director of Sales - Sensors (Hybrid) Gables Search GroupGlobal Director of Sales - Sensors (Hybrid)Detroit, MIThis leader will collaborate cross-functionally with Product Management, Marketing, Operations, and international sales leadership to execute strategic growth initiatives, expand market presence, and deliver sustainable profitability. The Director of Sales is responsible for driving orders, revenue growth, and profitable market expansion across a $200M organization through existing customer relationships and new business opportunities.
NewHead of Regional Performance Maintenance, Cement AmrizeHead of Regional Performance Maintenance, CementWestland, MIManage and improve key maintenance metrics, including Maintenance Cost, Reliability, equipment performance/lifetime, CAPEX replacement optimization, and Net Working Capital (NWC) optimization. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
NewSenior Manager, Project - Electrical (EI) Tsubaki HoldingsSenior Manager, Project - Electrical (EI)Wixom, MIThe position also plays a critical role in establishing, nurturing, and maintaining strong relationships with customers, vendors, subcontractors, and internal stakeholders to support operational excellence and long term business growth. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the "Best Value" supplier in the industry.
Equipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistShelby Township, MI$21.38–$25.38 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
NewTax Senior Associate, Asset Management KPMGTax Senior Associate, Asset ManagementDetroit, MIWork with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.
NewPharmacy Sales Consultant MCKESSONPharmacy Sales ConsultantRochester, MI$40,000–$48,000 / yearThe Pharmacy Sales Consultant (PSC) is an individual contributor and results-driven account management/sales professional responsible for growing McKesson’s portfolio of products and services within independent and long-term care pharmacies in an assigned geographic territory. See McKesson Privacy Policy at https://tbcdn.talentbrew.com/company/733/doc/McKesson_Careers_Privacy_Notice_230426F.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewManager, Systems Integration Tsubaki HoldingsManager, Systems IntegrationWixom, MIThe Manager of the Electrical Insights Systems Integration Group is responsible for planning, directing, and coordinating the personnel and processes within the business unit, including Business Development/Sales, Project Management, Design/Estimating, Field Operations, and Quality, while focusing on safety, productivity, and profitability. Verified experience with sales, design, and installation of some or most technology driven systems to include but not limited to Structured Cabling, Video Surveillance, Access Control, Intrusion Detection, Audio/Visual, Fiber Optics ERCES, DAS, and Automation & Controls.
Sales and Business Operations Lead Harman Becker Automotive Systems Manufacturing KftSales and Business Operations LeadNovi, Michigan$108,750–$159,500 / yearLead end-to-end business case development across new opportunities, renewals, pricing changes, and commercial decisions — driving alignment with CAMs, Controllers, and cross-functional stakeholders on key assumptions including volumes, pricing, margins, service years, and EBIT targets. Orchestrate cross-functional partnerships with Engineering, Product, Program Management, and Sales Operations to integrate scope, effort estimates, cost assumptions, quote-to-cash inputs, contract financials, and revenue recognition into robust, deal-ready financial frameworks.
Business Analyst, Sales Operations Motorola Solutions IncBusiness Analyst, Sales OperationsMI$75,000–$85,000 / yearIn close collaboration with the Digital Product Owner and Sales Process and Tech Manager, you will facilitate the intake process by pre-vetting requests, resolving functional ambiguities, and creating structured Jira Stories for approved workstreams. As a Business Analyst within our VS&A Sales Operations Team, you will act as the operational engine of our delivery lifecycle, bridging the gap between initial intake, requirements grooming, and delivery logistics.
Operations and Business Case Lead Harman International Industries IncOperations and Business Case LeadNovi, MI$108,750–$159,500 / yearLead end-to-end business case development across new opportunities, renewals, pricing changes, and commercial decisions - driving alignment with CAMs, Controllers, and cross-functional stakeholders on key assumptions including volumes, pricing, margins, service years, and EBIT targets. Orchestrate cross-functional partnerships with Engineering, Product, Program Management, and Sales Operations to integrate scope, effort estimates, cost assumptions, quote-to-cash inputs, contract financials, and revenue recognition into robust, deal-ready financial frameworks.
Sr. Business Operations Program Manager, Talent Acquisition Blue OriginSr. Business Operations Program Manager, Talent AcquisitionSouthgate, Washingtonand/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs.
NewBusiness Operations Coordinator (Remote) SOLV Energy LLCBusiness Operations Coordinator (Remote)MIRemote$60,632–$75,732.80 / yearIn addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide.
Skillbridge Operations & Business Development Associate MaximusSkillbridge Operations & Business Development AssociateDetroit, MIFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Week 4: Capture & Proposal Support Understand capture management and proposal development processes by evaluating program objectives, customer requirements, solution approaches, and the roles and responsibilities involved across the capture and proposal lifecycle for current and future Maximus efforts.
Business Operations Supervisor Ford Motor CoBusiness Operations SupervisorDearborn, MIThe supervisor is responsible for optimizing VHE''s operational efficiency and strategic alignment by managing financial resources (including engineering budgets, expenses, and capital projects), alongside supporting workforce planning initiatives (such as model implementation, recruitment, and intern/co-op programs). The role ensures compliance through control testing, ISO, and objectives audits, while driving operational excellence by managing KPIs, facilitating business plan reviews, and identifying process improvements.
Senior Product Manager - Delivery & Operations Product Lead - Business Process Management Regeneron PharmaceuticalsSenior Product Manager - Delivery & Operations Product Lead - Business Process ManagementWarren, Michigan$134,400–$219,200 / yearThis job might be for you if you: - Combine deep knowledge of clinical development processes with hands-on product and low-code platform expertise - Enjoy partnering with clinical, data, and architecture leaders, to translate complex operational problems into clear, innovative digital solutions and roadmaps - Excel at stakeholder management, influencing cross-functional teams without direct authority - Thrive in agile environments, balancing short-term results with long-term strategy - Enjoy working with data science teams to embed RAG, MCP, or LLM capabilities into business workflows - Keep a “get-it-done” mentality, balancing multiple high-impact initiatives while maintaining quality. In order to be considered for this role, you must have: - BS/BA with 8–10 years proven experience (or MS/MBA with 6+ years as an equivalent), including 3 years in enterprise SaaS and 1+ year delivering generative/agentic AI solutions - Shown success implementing Appian or similar BPM platforms for clinical or regulated environments - Proven track record driving process optimization, agile delivery, and cross-system integrations in Global Development.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureDetroit, MI$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Business Operations Lead ICONMA, LLCBusiness Operations LeadTroy, MIThis role works cross-functionally across recruiting, delivery, onboarding, compliance, payroll, accounting, MSP/VMS, and client operations, identifying inefficiencies and helping drive process improvements. The ideal candidate brings a background in staffing operations, thrives wearing multiple hats, is driven to take ownership of initiatives, and actively leverages AI tools to work smarter, move faster, and deliver higher-quality output every day.