The Senior Director, Operations Technology is a transformational technology leader who will shape and deliver the end-to-end operations technology strategy, technology platforms, services, and processes that support the end-to-end lifecycle of Genworth |CareScout’s business operations, spanning claims, customer service, case management, and call center capabilities. Proven track record modernizing complex, mission-critical platforms and leading large-scale transformations, including cloud migrations, digital platforms, integration ecosystems, core system renewal, and legacy-to-modern transitions.