Senior Operations Manager Medline IndustriesSenior Operations ManagerWest Jefferson, OH$116,000–$174,000 / yearFull timeBachelor’s Degree and at least 5 years management experience with demonstrated abilities leading and developing subordinates and engaging/supporting warehouse team members OR High School diploma or equivalent and at least 7 years management experience with demonstrated abilities leading and developing subordinates and engaging/supporting warehouse team members. Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.
Operations Manager- Warehouse (Supply Chain/Logistics) PenskeOperations Manager- Warehouse (Supply Chain/Logistics)Groveport, OHFull timeWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
SVP Operations - Mechanical Contractor (Retained Search) JobotSVP Operations - Mechanical Contractor (Retained Search)Columbus, OH$250,000–$350,000 / yearThis is the senior operations leader for the entire platform — the operational expert who goes into our divisions, determines what's really happening, gets to root cause, and works directly with local leaders to resolve issues and raise performance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewParking Operations Supervisor The Parking SpotParking Operations SupervisorColumbus, OH$55,000–$60,000With more than 25 years in business, The Parking Spot has grown into the largest near-airport parking company in the United States with over 2,000 valued team members across over 40 locations nationwide. The Parking Spot reserves the right to offer the selected candidate or applicant a salary at an appropriate level to be set and determined by the employer that is commensurate with the applicant’s qualifications, experience, education, skill, training, certifications, or seniority.
NewCyber Operations Lead- Cloud/IaaS LeidosCyber Operations Lead- Cloud/IaaSWhitehall, OH$87,100–$157,450Lead a team of approximately 6-8 cybersecurity analysts, providing guidance and oversight in the following areas: Monitor, analyze, and correlate real-time DoD and open-source intelligence feeds to identify Indicators of Compromise (IOCs), actively integrating threat intelligence into security sensors and SIEMs to proactively counter emerging threats. Triage and investigate security alerts across customer networks generated from endpoints, IDS/IPS, NetFlow, VPC Flows, raw packet data, and cloud-native or custom monitoring sensors to rapidly isolate malicious actors.
NewBusiness Sales Representative Vaco LLCBusiness Sales RepresentativeColumbus, OH$65,000–$85,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
NewAgent Operations Coordinator Forward AirAgent Operations CoordinatorGroveport, OHThis position maintains professional and collaborative working relationships with multiple departments and management levels to support their service needs while providing a superior level of support. Seeking full resolution to challenges including, but not limited to initial search for lost freight, tracking trucks, tracking shipments on 3rd party websites, coordinating training sessions, etc.
NewControls Manager Amazon Data Services, Inc.Controls ManagerDublin, OHThe candidate will possess industrial Controls System experience, project management, mechanical, electrical or technology background that enables him/her to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business. The Data Center Capacity Delivery team is looking for exceptional individuals to join our organization as a Controls Manager, responsible for the building management systems and electrical power monitoring system (BMS/EPMS) deployment and service within Amazon data centers.
NewData Center Controls Technician, AWS Data Centers Controls Team Amazon Data Services, Inc.Data Center Controls Technician, AWS Data Centers Controls TeamJeffersonville, OHThe Data Center Global Services team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. They will verify, configure, and troubleshoot field devices including Air Handler Unit (AHU) controllers, Variable Frequency Drives (VFDs), Temperature and Pressure Sensors, and Third Party Network or Serial Devices, controllers and network equipment.
NewControls Technician, Data Center Capacity Delivery Amazon Data Services, Inc.Controls Technician, Data Center Capacity DeliveryMarysville, OHThe Data Center Global Services team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. They will verify, configure, and troubleshoot field devices including Air Handler Unit (AHU) controllers, Variable Frequency Drives (VFDs), Temperature and Pressure Sensors, and Third Party Network or Serial Devices, controllers and network equipment.
NewData Center Technician, ADC InfraOps DCO Tech Amazon Data Services, Inc.Data Center Technician, ADC InfraOps DCO TechPlain City, OHWe pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
NewControls Engineer Amazon Data Services, Inc.Controls EngineerHilliard, OHAWS Data Centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. - Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor’s work to ensure compliance with the scope, design, SOO and applicable local codes.
Branch Manager JobotBranch ManagerCincinnatti, OH$100,000–$150,000 / yearThe company specializes in a comprehensive range of logistics solutions, including domestic and international freight forwarding, truck and rail brokerage, customs services, warehousing, order fulfillment, and inventory management. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Operations Supervisor - Warehouse (Supply Chain/Logistics) Penske Truck RentalOperations Supervisor - Warehouse (Supply Chain/Logistics)LOCKBOURNE, OHProvide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including, loading/unloading of trailers, cross-docking, and customer service operations in a manner consistent with company services and cost objectives. • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.
Inside Sales Manager (Multifamily Real Estate) JobotInside Sales Manager (Multifamily Real Estate)Columbus, OH$55,000–$100,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our client is a leading provider of energy management solutions serving multifamily apartment and condominium communities across multiple states.
NewTransportation Manager Mclane Company, Inc.Transportation ManagerColumbus, OHPREFERRED qualifications for this position include: Outbound transportation experience at a distribution center; experience using Trimble/PeopleNet or similar transportation management systems (TMS); prior positions that offered increasing responsibility levels. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing teammate training, and emphasizing our people-centered culture.
NewBilling Specialist- Part TIme Vaco LLCBilling Specialist- Part TImeColumbus, OH$20–$22Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.
Part Sales Manager – Part Time AutoZonePart Sales Manager – Part TimeGrove City, OHParts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
Field Crew Chief - Builder Services Exacta Land Surveyors LLCField Crew Chief - Builder ServicesWorthington, OH$24–$28 / hourOur surveys provide an important component for real estate type transactions involving buyers and sellers, title companies, lenders, attorneys, and real estate agents. Ability to add and subtract, multiply and divide and perform these operations using units of weight measurement, volume, and distance and understand algebra, trigonometry, and geometry.
Medical Sales Representative - State and Local Government Medline IndustriesMedical Sales Representative - State and Local GovernmentColumbus, OHFull timeComplex sales strategy/approach to sell solutions across multiple levels; Background in commissioned, tangible product sales; Track record of demonstrable sales growth and quota attainment; Ability to present multiple product lines; Excellent communication and organizational skills; Stable work history; Computer proficiency especially in MS Excel, Word, and Outlook. Medline serves as the main interface for many of the most commonly used healthcare products and services for our valued customers so they can care for their patients and staff in various segments; emergency management, EMS, medical examiner offices, prisons, department of health, and board of commissioners offices.
Warehouse Manager Medline IndustriesWarehouse ManagerWest Jefferson, OH$101,000–$152,000 / yearFull timeWhen applicable - Adhere to and manage all transactions as the CDR (certified designated representative) and be responsible for ensuring accurate procedures and recordkeeping and to ensure Medline is compliant with the State of Florida's "Pharmacy Practice Act" administrative rule. Support the Director of Operations at the respective distribution center by directing warehouse activities and oversee all aspects of the daily production and order fulfillment.
Branch Manager First Federal LakewoodBranch ManagerCenterburg, OHDirects activities of branch staff to ensure achievement of branch goals including sales, cross-selling, and referrals of Bank products and services; leads and participates in branch sales promotion campaigns including customer calling programs; coaches and mentors staff to ensure their use of appropriate sales skills and techniques; works with Marketing to ensure branch has effective marketing displays, signage, and materials; ensures the branch provides quality customer service. Manages the daily operation of the branch through ensuring policies and procedures are being followed, reports are completed, and branch audits are satisfactory; monitors and administers the approved branch budget and explains variances; maintains acceptable level of non-sufficient funds fee waivers as determined by management; oversees maintenance and security of facility; keeps branch up-to-date on government regulations and the association's policies and procedures regarding lending, savings, and branch operations.
NewREFURB BUYER - CONSUMER ELECTRONICS Micro CenterREFURB BUYER - CONSUMER ELECTRONICSColumbus, OHJoining Micro Center means more than working in retail—it’s an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future. Collaborate with QA, Services, Operations, and Inventory teams to ensure refurbished product quality, warranty alignment, and proper lifecycle management.
NewRelief Sales Manager Keurig Dr PepperRelief Sales ManagerColumbus, OHSell Keurig Dr Pepper brands to maximize growth, share growth, distribution, and to obtain specific volume objectives by providing a seamless experience to customers in the absence of an Account Manager. Contact key personnel in assigned accounts pre-selling products, promotions, displays, point-of sale material, beverage section revamps, and service requirements.
MEP Construction Manager (Mechanical, Electrical, Plumbing) Michael Page USAMEP Construction Manager (Mechanical, Electrical, Plumbing)Columbus, OH$130,000–$160,000 / yearFull timeOur client is a top-tier general contractor with a strong midwest presence and a reputation for delivering landmark projects across sectors including healthcare, higher education, mission critical, multifamily, and commercial. A successful Project Manager should have: Excellent experience leading large scale Mechanical, Electrical, Plumbing scope for commercial construction projects.
MEP Manager - Top General Contractor Michael Page USAMEP Manager - Top General ContractorColumbus, OH$140,000–$200,000 / yearFull timeMy client is a nationally recognized ENR Top 10 General Contractor known for delivering award-winning projects across diverse sectors including health care, commercial, aviation, higher education, life sciences, and mission-critical facilities. Lead technical reviews, procurement, and installation on large-scale, mission-critical builds across data center, life sciences, higher-ed, and advanced manufacturing sectors.
NewEquipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistPlain City, OH$21.38–$25.38 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
NewProject Manager - Substation (On-Site Position) New River Electrical CorporationProject Manager - Substation (On-Site Position)Granville, OHResponsible for all project planning documents including but not limited to scope management plan, schedule management plan, cost management plan, quality management plan, resource management plan, communications management plan, risk management plan, procurement management plan, change management plan, scope baseline, schedule baseline, cost baseline, and the performance measurement baseline. Further, the Project Manager III is responsible for conducting business development activities, preparing estimates and bids, project schedule management, overall planning and management of field operations, procurement/purchasing, scope definition and change management, implementing and monitoring effective safety plans, and accurately managing financials including P&L for assigned projects.
NewSite Manager E V Bishoff CompanySite ManagerGrandview Heights, OHEnsure complete tenant satisfaction - Identify and mitigate potential risks and have them addressed and corrected - Maintain high attention to detail - Foster a positive culture for the tenants and the staff Requirements: - Associates or Bachelor’s degree in Construction Management, Real Estate, Marketing, Sales, Business, or a related field - Minimum of 3 years in apartment or building site management - Proven track record retaining customers/clients/tenants - Strong knowledge of building compliance and regulations at the local and state level - Excellent leadership and team management skills - Proficient in CRM systems - Advanced knowledge of Excel, Word, Outlook, PowerPoint - Strong problem-solving and decision-making abilities - Exceptional communication and interpersonal skills - Strong organizational and time-management skills - Ability to work under pressure PIfd0a8749595b-25448-407704695c143e31-5e48-4549-b638-05792d185386 Be at the forefront of maintaining and enhancing the property, while leading a dedicated team to deliver outstanding service to our tenants and prospective tenants.
Business Operations Manager Gudenkauf, a Congruex companyBusiness Operations ManagerColumbus, OH$98,800–$123,500 / yearAs the Business Operations Manager, your customers are executive leadership, operations teams, sales teams, and internal stakeholders, and you will make meaningful contributions to the company’s success through strategic planning, financial analysis, and continuous process improvement. As the Business Operations Manager , you will ultimately be responsible for driving operational efficiency, supporting product and service portfolio management, and improving financial and commercial performance across the business.
Business Operations Manager - Strategy and Risk - Vice President JPMorgan Chase Bank, N.A.Business Operations Manager - Strategy and Risk - Vice PresidentColumbus, OHFull timeJoin JPMorganChase' s Global Banking Platform Team as a Strategy Vice President to build the first cloud-based core, lead strategic planning and operating model initiatives, and make an impact that powers financial products for years to come. As a Business Operations Manager - Strategy Vice President within the Global Banking Platform (GBP) Team, your role is pivotal in coordinating cross-functional initiatives and supporting executive leadership with strategy and operating model initiatives.
Senior Director of Business Development Operations The Lisinski Law FirmSenior Director of Business Development OperationsDublin, OhioActing as the operational quarterback for Business Development, this individual drives outcomes through both direct authority and cross‑functional influence, partnering closely with shared services such as HR Learning & Development, Business Intelligence, and EPMO to ensure execution excellence regardless of reporting structure. Ensure cross‑functional alignment across the full client acquisition and retention lifecycle by partnering closely with the VP of Intake, Director of the Phone Team, Director of Customer Retention & Support, Chief Marketing Officer, and Chief Operating Officer.
Senior Business Manager, Sales Execution & Sales Operations Strategy Sazerac Company IncSenior Business Manager, Sales Execution & Sales Operations StrategyColumbus, OHRemoteThe Senior Business Manager, Sales Execution & Sales Operations Strategy is a high-impact leadership role responsible for driving the effectiveness of national sales execution while shaping the long-term commercial strategy of the organization. The position will lead sales execution tracking and analysis, oversee new business development initiatives (including innovation and early-stage brand incubation), and drive forward-looking commercial planning to build a sustainable growth pipeline.
Business Operations Intern (Construction Field) Converse Electric, Inc.Business Operations Intern (Construction Field)Columbus / Worthington, OHYou will work alongside experienced professionals across multiple departments, including Operations, Accounting, Human Resources, Estimating, and Project Management, gaining practical knowledge and real-world experience in a fast-paced construction environment. You'll contribute to real projects, support multiple departments, and gain exposure to the day-to-day operations of a successful electrical contractor while building professional skills that will benefit your future career in the construction industry.
NewManager, Responsible Business Operations & Governance Tailored ManagementManager, Responsible Business Operations & GovernanceColumbus, OH$38.70 / hourBachelor's degree in Business, Public Policy, Communications, Sustainability, Project Management, Organizational Leadership, Finance, Legal Studies, Environmental Studies, or related field, or equivalent experience. · Demonstrated success managing complex cross-functional initiatives involving executive stakeholders, competing priorities, organizational change, and multiple workstreams.
Business Operations Manager Congruex LLCBusiness Operations ManagerColumbus, OHBusiness Operations Manager - Columbus, OH Skip To Content. Option 2: Create a New Profile.
Senior Business Operations Specialist - Sanctions & 314(a) Operations Expert Klarna Bank ABSenior Business Operations Specialist - Sanctions & 314(a) Operations ExpertColumbus, OH$75,281–$94,433 / yearYou will oversee sanctions screening operations and regulatory obligations across Klarna's US business, ensuring high-quality execution within a model involving both an outsourced vendor and a US partner bank. You will collaborate closely with Compliance, Legal, and banking partners while continuously improving processes, controls, and documentation to meet evolving regulatory expectations.
Business Program Manager, Data Center Operations Google LLCBusiness Program Manager, Data Center OperationsNew Albany, OHGoogle is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. You will lead cost control and contractor management for maintenance tasks and small projects, and work closely with the site Environment, Health and Safety department to ensure safety operations.
NewBusiness Operations Advisor - Access Optimization OhioHealth CorpBusiness Operations Advisor - Access OptimizationColumbus, OHJob Description Summary: This job will be responsible for providing daily management and coordination of daily practice operations to practice office managers/ practice managers/ practice administrators with an operational scope of up to 20-30 employed physician practices, up to 75 physicians and 25 advanced practice practitioners. Assist directors in oversight of operations for multiple physician practices, including quality initiatives, patient access, provider schedule utilization and productivity, and operational improvement.
Administrative Business Partner, Server Operations GoogleAdministrative Business Partner, Server OperationsLancaster, OHPreferred qualifications: 3 years of administrative experience supporting executive-level management in a corporate environment, and managing small-scale projects and events from pre-planning to execution. In addition to being organized and analytical, you possess the strong business judgment and communication skills needed to interact with a variety of people and job functions.
Lead Business Operations Coordinator Cbre ValuationLead Business Operations CoordinatorNew Albany, OHCBRE Global Workplace Solutions (GWS) propose des prestations multi techniques et multi services afin d'assurer une gestion efficace et pérenne des services généraux de nos clients. CBRE GWS France traite ainsi toutes les facettes de la gestion des installations, en utilisant un modèle intégré qui combine des services directs et des sous-traitants spécialisés.
Consultant, Technology Innovation Analyst (Data, Operations, Technology and Solutions Business Solution Area) Nationwide Mutual Insurance CoConsultant, Technology Innovation Analyst (Data, Operations, Technology and Solutions Business Solution Area)Columbus, OH$118,000–$222,000 / yearExperience: Eight to ten years of experience delivering technology-enabled business solutions and transformational change across industries, platforms and lines of businesses within the insurance and/or financial services industries or equivalent experience as a management consultant for a mid-to-top-tier consulting firm (i.e., Accenture, Deloitte, etc.). Wide career experience as a consultant in operations or within proximity to operations, with a 30:70 ratio of business to technology experience, working with the technology lifecycle, including delivery and cost of ownership and experience developing roadmaps and business cases and executing projects through to completion.
Business Team Manager - Operations Rogue FitnessBusiness Team Manager - OperationsColumbus, OhioSubmitting an application, through whatever online forum is ultimately used, constitutes a knowing and voluntary agreement to send and receive text messages during the recruitment process. By applying to Rogue, regardless of the platform you choose to use, you are agreeing to Rogue's preferred methods of communication (i.e. text message).
Business Operations Process Designer CVS Health CorpBusiness Operations Process DesignerOH$54,300–$145,860 / yearBusiness Process Management is a strategic business discipline designed to support the execution of clear and repeatable processes which ensure value delivery to our internal and external customers. The Business Process Designer is the most advanced Business Process Management expert who provides technical know-how to to drive a culture of continuous improvement and process excellence.
Senior People Operations Business Partner AssetWatch, Inc.Senior People Operations Business PartnerColumbus, OHRemote$142,000–$160,000 / yearYou'll work closely with leaders across the full employee lifecycle, strengthen manager effectiveness, drive performance and talent conversations, and ensure people programs are practical, scalable, and aligned to business needs. This role blends strategic business partnership with strong operational execution, using data, AI-powered tools, and thoughtful people practices to support team effectiveness, leader capability, and company growth.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureOH$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Administrative Assistant to Business Operations Ohio Department of EducationAdministrative Assistant to Business OperationsPataskala, OHManages department budget process: prepares and updates the annual budget, contracts with vendors, processes payment vouchers, and federal and state budget reports, processing month. Our comprehensive framework, addressing milestones from kindergarten readiness to college and career competencies, ensures that every student thrives academically, socially, and emotionally.
Business Analyst - Onsite Operations Covetrus IncBusiness Analyst - Onsite OperationsOHOperates material handling equipment including forklifts, stock pickers, pallet jacks, and other warehouse equipment to support distribution center operations, inventory movement, and order fulfillment. Compiles, analyzes, reports and interprets statistical data from a variety of sources to assist management in evaluating the effectiveness of existing efforts and in establishing strategic goals.
NewTeam Leader - Clinical Research Business Operations Nationwide Children's HospitalTeam Leader - Clinical Research Business OperationsColumbus, OHCONTINUOUSLY: Audible speech, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing - Far/near. Overview: The Clinical Research Business Operations Team Leader provides strategic leadership to the Feasibility Team, ensuring the highest level of rigor on the development of high-quality research study budgets.
NewAdvisor Business Operations - Rehabilitation Services OhioHealth CorpAdvisor Business Operations - Rehabilitation ServicesColumbus, OHInterim Management coverage as follows: Provides temporary coverage for care sites, coordinates staffing, daily assignments, surveys, hiring, training, supervision, evaluations, supports staff development, facility upkeep, and reporting. Job Description Summary: The Rehabilitation Advisor Business Operations aligns with OhioHealth's strategic plan and oversees execution of the balanced scorecard, including regulatory compliance, financial sustainability, customer satisfaction, associate and leader development, program development, and interdisciplinary communication.