Boston Emergency Services Team Call Center Clinician (Per Diem) Boston Medical CenterBoston Emergency Services Team Call Center Clinician (Per Diem)Boston, MA$30.90–$38.42 / hourRefers patients to appropriate outpatient facilities if appropriate, and maintains an up-to date listing of, and liaison with, outpatient facilities, residential facilities, shelters and half way houses. KNOWLEDGE AND SKILLS: Requires knowledge of referral process and community resources and agencies relative to health, protective services, crisis intervention, disability, etc.
Call Center Representative Wachter, Inc.Call Center RepresentativeMT Laurel, NJWachter is accepting applications for a Staff Safe Agent to join our growing, fast-paced call center operating 24 hours a day, 365 days a year ONSITE at the Mt. As a key member of our Team, you will play a vital role in ensuring the well-being and safety of our clients in emergency situations and work to resume safe & normal operation of the business as quickly as possible.
Customer Call Center Representative Abacus CorporationCustomer Call Center RepresentativeNorfolk, VAThis position involves answering and processing request and billing related questions via a multi-line phone and general email inquiries, billing and collection duties, reconciliation of accounts, and maintaining account receivables. The City of Norfolk’s Department of Utilities, Water accounts are seeking a Full-Time Customer Service Representative to serve as a primary point of contact incoming calls.
NewRevenue Cycle Financial Representative-Estimates Call Center UNC HealthRevenue Cycle Financial Representative-Estimates Call CenterChapel Hill, NC$19.12–$27.17 / hourThis position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Responsible for performing a variety of pre-service tasks and customer service-related functions for patients and/or their representatives includes verifying patient information is current and accurate, creating/reviewing pre-service estimates, and collection of pre-payments.
Dental Call Center Specialist - HRI Dental ProMedica Health System IncDental Call Center Specialist - HRI DentalEvansville, INJob Summary: As a Dental Call Center Specialist, you will communicate with outside clients (dentists, members, agents and employer groups) for claim, enrollment and benefit service support. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges.
Help Desk Call Center Representative SentureHelp Desk Call Center RepresentativeRemoteRemoteFull timeResponsibilities: Deliver Tier 1 service desk support for various stakeholders, including insurance issuers, agents, web brokers, CMS/CCIIO application users, Health Insurance Exchanges, and state agencies. This role involves handling inquiries from insurance issuers, agents, web brokers, CMS/CCIIO application users, Health Insurance Exchanges, and state agencies via phone, chat, and email.
Access Operations Coordinator Stamford American International HospitalAccess Operations CoordinatorNewark, CA$38.15–$42.96 / hourThe Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact Center (AOCC) handles a high-volume of inbound calls, outbound calls, faxes and other communication with patients, providers, clinic staff, and others needing to access health care services at one or multiple SHC departments/clinics. The Access Operations Contact Center staff within the ECC is responsible for providing an excellent patient and customer experience by efficiently coordinating services and accurately answering or properly referring inquiries.
Group Product Manager, Voice Agent Maven AGIGroup Product Manager, Voice AgentBoston, MassachusettsFounded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale. You've built and shipped real-time voice products and understand the constraints: audio pipelines, streaming ASR, TTS latency, endpointing, VAD, and the difference between legacy IVR and modern conversational voice agents.
Customer Service Advisor MCI CareersCustomer Service AdvisorLas Cruces, NM$12–$14.10MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
CCO Service Agent - 100% Remote HF Management ServicesCCO Service Agent - 100% RemoteNew YorkRemoteThis individual receives and addresses member & provider inquiries, resolves complaints, educates clients, retains members, helps to prevent dis-enrollments, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within our traditional and/or Omni-channel contact center environment. Initiates investigations as required, partnering with other assigned parties to participate in root cause analysis, takes proactive and/or corrective measures and/or recommends solutions and methods for process improvement and follow-up on outstanding customer inquiries and complaints within defined timeframe.
Agent Customer Care Hilton Grand Vacations IncAgent Customer CareOrlando, FLThis skilled team responds to inbound calls from guests who have received marketing campaigns and assists them in finding and booking their ideal vacation getaway. About the role: Our Customer Care Agents interact with guests and prospective owners over the phone to schedule or reschedule accommodations and book tours.
NewTeleservices Agent II Wind Creek HospitalityTeleservices Agent IIAtmore, ALFull timeThe Teleservices Agent II works in a digital omni channel environment answering multiple forms of communication including inbound and outbound calls, SMS messages, chat messages and emails for all Wind Creek properties. Must possess general knowledge of property amenities including the Hotel, Fine Dining, Spa, Entertainment, and Culinary Experiences; a skills test will be administered and must have a minimum pass rate of 70% or higher- required .
Outbound Telecom Sales Agent | Urgently Hiring MCI LCOutbound Telecom Sales Agent | Urgently HiringKilleen, TXMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Member Insured Sales Agent AAA Club AllianceMember Insured Sales AgentComplete sales of insurance products by qualifying applicants, following leads, soliciting business, counselling customers concerning coverage and/or policy changes, quoting insurance rates, and accurately completing new insurance applications. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.
Cfjc Agent I Bilingual Radius RecyclingCfjc Agent I BilingualRancho Cordova, CAEssential Functions: Interact with customers via phone and/or email to obtain necessary information to create a quote or enter/complete a vehicle purchase order for the sale or donation of vehicles following documented scripting and procedures. This individual will be responsible for answering inbound customer phone calls related to the selling or donation of vehicles to Pick-N-Pull from private party customers or other entities with which the organization conducts business.
Cfjc Agent I Radius RecyclingCfjc Agent IRancho Cordova, CAEssential Functions: Interact with customers via phone and/or email to obtain necessary information to create a quote or enter/complete a vehicle purchase order for the sale or donation of vehicles following documented scripting and procedures. This individual will be responsible for answering inbound customer phone calls related to the selling or donation of vehicles to Pick-N-Pull from private party customers or other entities with which the organization conducts business.
Cfjc Agent II Bilingual Radius RecyclingCfjc Agent II BilingualRancho Cordova, CAEssential Functions: Interact with customers via phone and/or email to obtain necessary information to create a quote or enter/complete a vehicle purchase order for the sale or donation of vehicles following documented scripting and procedures. This individual will be responsible for answering inbound customer phone calls related to the selling or donation of vehicles to Pick-N-Pull from private party customers or other entities with which the organization conducts business.
NewTitles Production Agent AUTOPAYTitles Production AgentDenver, Colorado$25–$27Through a network of more than 180 lenders across all 50 states, TSG provides consumers more choices for their origination and refinanced auto loans, while also delivering loan volume growth to its lender network and partners through a proprietary, web-based platform. SUMMARY : The Tresl Titles Associate is a production-focused role responsible for processing title and registration transactions for dealership sales and refinance files across all 50 states.
BURMESE Bilingual - Healthcare Customer Service Agent SentureBURMESE Bilingual - Healthcare Customer Service AgentIndianaRemoteFull timeActively listen to recognize opportunities to offer additional information to callers ensuring the caller and client has received the best customer service experience possible. As a CSR, you’re not just answering calls—you’re building trust, solving problems, and delivering exceptional service that reflects our commitment to care.
Customer Service Agent - Clearance Required SentureCustomer Service Agent - Clearance RequiredLondon, KentuckyRemoteFull timeActively listen to recognize opportunities to offer additional information to callers ensuring the caller and client has received the best customer service experience possible. Senture delivers high-quality inbound and outbound customer care support for a wide range of federal, state, and commercial clients.