Bilingual Customer Service Representative - Evening Shift NORC at the University of ChicagoBilingual Customer Service Representative - Evening ShiftAlbuquerque, New MexicoPart timeNORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration.
Call Center Banking Specialist A-Line Staffing SolutionsCall Center Banking SpecialistRio Rancho, NM$27 / hourFull timeWe’re hiring Call Center Banking Specialists to support customers by answering inquiries, identifying financial needs, and recommending appropriate banking products and solutions. Ongoing schedule: Must have flexibility to work weekends and holidays as needed.
NewCall Center Rep/Sr. Call Center Rep New Mexico Gas Co IncCall Center Rep/Sr. Call Center RepAlbuquerque, NM$48,720–$60,900 / yearAnswers inbound phone calls from customers regarding billing inquiries and audits, account adjustments, in house credit and collections, resolutions of energy diversion cases, available rate options, debt payment, conservation, weatherization, service connections, orders, disconnections, or transfers, and dispatching and conflict resolution. Implements existing business practices and advanced field experiences that apply to bad debt recovery, unbilled meters, enforcing deposit policies, and identification of other areas of potential exposure to reduce revenue losses.
Call Center Telephone Banker Macpower Digital Assets Edge Private LimitedCall Center Telephone BankerRio Rancho, NMJob Summary: We have multiple job position opened for Call Center Banker (Call Center Specialist) and as a Call Center Banker (Call Center Specialist) you will listen to our clients to understand which products and services are best suited for their unique needs while providing an exceptional client experience. Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport, and handling objections.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAAlbuquerque, NM$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
ACS- Call Center Telephone Banker- Rio Rancho, NM Bank of AmericaACS- Call Center Telephone Banker- Rio Rancho, NMRio Rancho, New MexicoKey responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.
ACS- ** Bilingual Spanish Required ** Call Center Telephone Banker- Rio Rancho, NM Bank of AmericaACS- ** Bilingual Spanish Required ** Call Center Telephone Banker- Rio Rancho, NMRio Rancho, New MexicoKey responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.
Remote Call Center Agent Morris Insurance AgencyRemote Call Center AgentAlbuquerque, New MexicoRemoteHigh school diploma or equivalent Previous experience in a customer service role preferred Excellent communication skills, both verbal and written Ability to work independently and as part of a team Proficiency in Microsoft Office and call center software . Answering incoming calls and responding to customer inquiries Making outbound calls to follow up on customer requests Providing information about products and services Resolving customer complaints and issues Documenting all interactions in the call center software .
Call Center Manager Revel StaffingCall Center ManagerAlbuquerque, New MexicoThe ideal candidate has experience in healthcare admissions, patient intake, or call center leadership, with strong communication skills and the ability to manage sensitive conversations with care and professionalism. A leading healthcare organization is seeking a compassionate and experienced Healthcare Call Center Manager to oversee patient intake, admissions coordination, and call center operations.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeAlbuquerque, NMRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Limited Service Call Center Supervisor MaximusLimited Service Call Center SupervisorAlbuquerque, NMFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Supervisor - Call Center (Temporary, Remote McAllen, TX) MaximusSupervisor - Call Center (Temporary, Remote McAllen, TX)Albuquerque, NMRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Supervisor - Call Center (Temporary, Remote Lawrence, KS) MaximusSupervisor - Call Center (Temporary, Remote Lawrence, KS)Albuquerque, NMRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Customer Service Call Specialist (Inbound Specialist) – Albuquerque Vets HiredCustomer Service Call Specialist (Inbound Specialist) – AlbuquerqueAlbuquerque, New MexicoProvides inbound customer support by handling high-volume calls, assisting clients with inquiries, and ensuring accurate documentation of customer interactions. Plays a key role in maintaining customer satisfaction and supporting service delivery within a medical-related setting.
Biometrics (Fingerprint) Technician - On Call AmentumBiometrics (Fingerprint) Technician - On CallAlbuquerque, New MexicoManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. . Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs. .
Biometrics (Fingerprint) Technician - On Call Amentum Services IncBiometrics (Fingerprint) Technician - On CallAlbuquerque, NMManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Contact Center Rep Systems Integration, Inc.Contact Center RepAlbuquerque, NMTemporaryHome Office Requirements:Hardwired internet (ethernet) connectionInternet speed of 25mbps or higher required (you can test this by going to www.speedtest.net)Private work area and adequate power sourceDESCRIPCIÓN DEL PUESTO: Estamos formando una base de candidatos previamente calificados para apoyar las operaciones de respuesta a desastres de FEMA. To prepare you for this role, CSRs will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.***Must have the ability to pass a federal background check***Responsibilities:Taking in-bound calls and answering questions with the appropriate pre-scripted responses which must be read verbatim to provide basic, general, and claims-specific information.
NewDirector Patient Access - Cancer Center UNM Medical Group, Inc.Director Patient Access - Cancer CenterAlbuquerque, NMReporting to the University's Cancer Center's ("UNMCC") Chief Financial Officer, this position is the functional leader that provides managerial oversight and direction for the UNMCC associated staff, processes, procedures and technologies supporting patients efficiently accessing the UNMCC services at all clinic sites and the Clinical Trials Office ("CTO"). Provides managerial oversight of the scheduling function for all UNMCC providers, including but not limited to: physicians, mid-levels and fellows in medical and radiation oncology in addition to supporting surgical and diagnostic sub-specialties.
Tourism & Event Center Coordinator County of SandovalTourism & Event Center CoordinatorBernalillo, New MexicoGENERAL PURPOSE : Under general supervision, provides financial oversight, planning, placement and monitoring of the County’s branding, tourism and marketing strategies as they relate to the County’s Tourism and Event Center, and as required by the NM True Brand Campaign; facilitates an active relationship with hotels/restaurants and attractions for Sandoval County; directs and coordinates event, staffing and advance planning of the site; develops policies and procedures, facility management guidelines, and formation and implementation of various marketing plans for consideration. Bachelor’s Degree in Tourism, Hospitality, Marketing, Economic Development, Business Administration, or related field and four years’ experience in managing/coordinating events in a convention and/or conference center environment; and developing marketing and branding concepts OR an equivalent combination of education and experience, which provides the required skills, knowledge and abilities.
Contact Center Information Specialist Central New Mexico Community CollegeContact Center Information SpecialistAlbuquerque, New MexicoDirects phone calls to various Student Success departments and college divisions including Financial Services Cashier, Bookstore, Learning Center, Testing Center, Center of Workforce Development, and Adult Basic Education. Upon successful completion of Contact Center Information Specialist Certifications and one (1) year in a Contact Center Information Specialist role with the college, Contact Information Specialist employees are automatically considered for reclassification into a Contact Center Information Specialist II position.