Call Center Representative Bath Concepts Independent DealersCall Center RepresentativeAlbuquerque, NM$18–$20 / hourWe are seeking a Call Center Lead-Setter who embodies our company culture, demonstrates innovation and integrity, and will help us uphold our reputation for exceptional customer service and quality work. 1 (+) year(s) of appointment setting and sales experience; proficiency in Microsoft Office 365 and various applications; knowledge of our brands; bilingual in Spanish (preferred).
NewCall Center Operations Supervisor State Employees Credit UnionCall Center Operations SupervisorAlbuquerque, NM$44,512–$55,640 / yearFull timeJob Summary:The Call Center Operations Supervisor provides day-to-day functional supervision of Call Center operations, including workflow coordination, service quality, staff guidance, coaching, quality assurance, and escalation support. Education/Experience:Education or experience equivalent to an Associate's degree in Business, Finance, or a related field, in addition to three or more years of progressively responsible experience in a call center, financial services, retail banking, or member/customer service environment.
NewContract to Hire Call Center Representative Nusenda Credit UnionContract to Hire Call Center RepresentativeAlbuquerque, NMWe are on the lookout for member-oriented Contract to Hire Call Center Representatives to join us for a 3-month temporary assignment, with the potential to become a full-time, permanent employee after the 3-month assignment. This special project involves enhancing our products provided to members and providing top-notch customer service.
NewCall Center Telephone Banker Macpower Digital Assets Edge Private LimitedCall Center Telephone BankerRio Rancho, NMJob Summary: We have multiple job position opened for Call Center Banker (Call Center Specialist) and as a Call Center Banker (Call Center Specialist) you will listen to our clients to understand which products and services are best suited for their unique needs while providing an exceptional client experience. Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport, and handling objections.
Bilingual Spanish Contract to Hire Call Center Representative Nusenda Credit UnionBilingual Spanish Contract to Hire Call Center RepresentativeAlbuquerque, NMPart timeWe are currently seeking member-oriented both Full and Part Time Bilingual Spanish Contract to Hire Call Center Representatives to join us for a 3-month temporary assignment , with the potential to become a full-time permanent employee after the 3-month assignment. This special project involves enhancing our products provided to members and providing top-notch customer service.
Bilingual Spanish Temporary Call Center Representative Nusenda Credit UnionBilingual Spanish Temporary Call Center RepresentativeAlbuquerque, NMWe are currently seeking member-oriented both Full and Part Time Bilingual Spanish Contact Center Representatives to join us for a 3-month temporary assignment, with the potential to become a full-time permanent employee after the 3-month assignment. This special project involves enhancing our products provided to members and providing top-notch customer service.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAAlbuquerque, NM$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeAlbuquerque, NMRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Remote Call Center Agent Morris Insurance AgencyRemote Call Center AgentAlbuquerque, New MexicoRemoteHigh school diploma or equivalent Previous experience in a customer service role preferred Excellent communication skills, both verbal and written Ability to work independently and as part of a team Proficiency in Microsoft Office and call center software . Answering incoming calls and responding to customer inquiries Making outbound calls to follow up on customer requests Providing information about products and services Resolving customer complaints and issues Documenting all interactions in the call center software .
Call Center Manager Revel StaffingCall Center ManagerAlbuquerque, New MexicoThe ideal candidate has experience in healthcare admissions, patient intake, or call center leadership, with strong communication skills and the ability to manage sensitive conversations with care and professionalism. A leading healthcare organization is seeking a compassionate and experienced Healthcare Call Center Manager to oversee patient intake, admissions coordination, and call center operations.
Customer Service Call Specialist (Inbound Specialist) – Albuquerque Vets HiredCustomer Service Call Specialist (Inbound Specialist) – AlbuquerqueAlbuquerque, New MexicoProvides inbound customer support by handling high-volume calls, assisting clients with inquiries, and ensuring accurate documentation of customer interactions. Plays a key role in maintaining customer satisfaction and supporting service delivery within a medical-related setting.
Pharmacy Tech On-Call University of New MexicoPharmacy Tech On-CallAlbuquerque, NM$20–$25 / hourAdditional Requirements Campus Main - Albuquerque, NM Department Student Health and Counseling (037A) Employment Type Staff Staff Type On-Call Term End Date Status Non-Exempt Pay Hourly: $20.00 - $25.00 Depending on Education and Experience Benefits Eligible This position is not benefits eligible ERB Statement As a condition of employment, eligible employees working greater than. Assists in the dispensing of prescription pharmaceuticals, fills routine orders for non-prescription pharmaceuticals, and provides direct customer assistance and routine problem resolution to patients dropping off and picking up prescriptions.
Remote Call Post-Acute Nurse Practitioner Team Health Holdings IncRemote Call Post-Acute Nurse PractitionerAlbuquerque, NMRemoteOur comprehensive clinical and operational leadership team will support your transition into our medical practice with a comprehensive onboarding program along with support from industry leading clinical experts in post-acute medicine. TeamHealth is seeking a quality-driven nurse practitioner to join our call solutions remote telephonic clinical call coverage team for weekend day coverage.
Contact Center Rep Systems Integration, Inc.Contact Center RepAlbuquerque, NMTo prepare you for this role, CSRs will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Taking in-bound calls and answering questions with the appropriate pre-scripted responses which must be read verbatim to provide basic, general, and claims-specific information.
Supervisor, Contact Center TriWest Healthcare AllianceSupervisor, Contact CenterAlbuquerque, NMRemoteFull timeEnsures accurate completion of VA-approved medical authorizations, appointment scheduling, thorough documentation of all Veteran and provider encounters in the TriWest medical management system and receipt of timely medical documentation from network providers. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.
Contact Center Representative 1 Sandia Laboratory Federal Credit UnionContact Center Representative 1Albuquerque, NM$20–$22 / hourDevelops positive relationships with internal and external members, exhibiting the Credit Union's core values to enhance membership growth and loyalty while meeting the member's financial needs. Ensure member and Credit Union information is treated with utmost confidence and security, including adherence to member identification and shred procedures, to support the Credit Union's core purpose of being the member's trusted partner.
Contact Center Representative 1- Bilingual Sandia Laboratory Federal Credit UnionContact Center Representative 1- BilingualAlbuquerque, NM$20–$22 / hourDevelops positive relationships with internal and external members, exhibiting the Credit Union's core values to enhance membership growth and loyalty while meeting the member's financial needs. Ensure member and Credit Union information is treated with utmost confidence and security, including adherence to member identification and shred procedures, to support the Credit Union's core purpose of being the member's trusted partner.
Contact Center Platform Support Specialist I Remote - NM, TX, AZ only Unity BPO IncContact Center Platform Support Specialist I Remote - NM, TX, AZ onlyAlbuquerque, NMRemote$18–$20 / hourWorking closely with senior administrators and engineers, you'll help keep our contact center running smoothly - supporting users, configuring call routing, and troubleshooting day-to-day issues - while building hands-on expertise in cloud communications and customer experience technologies. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification/job function.
NewContact Center Information Specialist Central New Mexico Community CollegeContact Center Information SpecialistAlbuquerque, New MexicoServes as an information resource related to Contact Center operations, systems and programs; monitors student and community information needs; and participates in a variety of departmental and division meetings, as well as quality improvement programs and processes, and other institutional initiatives. Interact assist and communicate with customers on line with instant chats, email response to customers, partner with CNM departments and utilize the instant message feature to communicate, knowledge of MS SharePoint, and other communication tools.
Contact Center Solutions & Operations Specialist II (Level 2) Remote - Must Reside in NM, TX, AZ only Unity BPO IncContact Center Solutions & Operations Specialist II (Level 2) Remote - Must Reside in NM, TX, AZ onlyAlbuquerque, NMRemote$18–$20 / hourFive9 Administration • Contact Center as a Service (CCaaS) • SIP/VoIP • IVR Configuration • ACD Administration • Call Routing & Dial Plans • Queue & Skill Management • Campaign Administration • Incident Management • Platform Monitoring • User Administration • Omnichannel Communications • Microsoft Excel • Reporting & Dashboard Development • User Acceptance Testing (UAT) • Knowledge Base Documentation • Vendor Coordination • Basic API and System Integration Concepts. You'll support the full breadth of our contact center technology stack - voice, IVR, omnichannel communications, routing strategies, reporting, and system integrations - while contributing to platform implementations, upgrades, user training, and continuous improvement initiatives.