Call Center Telephone Banker Macpower Digital Assets Edge Private LimitedCall Center Telephone BankerRio Rancho, NMJob Summary: We have multiple job position opened for Call Center Banker (Call Center Specialist) and as a Call Center Banker (Call Center Specialist) you will listen to our clients to understand which products and services are best suited for their unique needs while providing an exceptional client experience. Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport, and handling objections.
Bilingual Spanish Temporary Call Center Representative Nusenda Credit UnionBilingual Spanish Temporary Call Center RepresentativeAlbuquerque, NMPart timeWe are currently seeking member-oriented both Full and Part Time Bilingual Spanish Contact Center Representatives to join us for a 3-month temporary assignment , with the potential to become a full-time permanent employee after the 3-month assignment. This special project involves enhancing our products provided to members and providing top-notch customer service.
Call Center Manager Revel StaffingCall Center ManagerAlbuquerque, New MexicoThe ideal candidate has experience in healthcare admissions, patient intake, or call center leadership, with strong communication skills and the ability to manage sensitive conversations with care and professionalism. A leading healthcare organization is seeking a compassionate and experienced Healthcare Call Center Manager to oversee patient intake, admissions coordination, and call center operations.
Call Center Representative Bath Concepts Independent DealersCall Center RepresentativeAlbuquerque, NM$18–$20 / hourWe are seeking a Call Center Lead-Setter who embodies our company culture, demonstrates innovation and integrity, and will help us uphold our reputation for exceptional customer service and quality work. 1 (+) year(s) of appointment setting and sales experience; proficiency in Microsoft Office 365 and various applications; knowledge of our brands; bilingual in Spanish (preferred).
Remote Call Center Agent Morris Insurance AgencyRemote Call Center AgentAlbuquerque, New MexicoRemoteHigh school diploma or equivalent Previous experience in a customer service role preferred Excellent communication skills, both verbal and written Ability to work independently and as part of a team Proficiency in Microsoft Office and call center software . Answering incoming calls and responding to customer inquiries Making outbound calls to follow up on customer requests Providing information about products and services Resolving customer complaints and issues Documenting all interactions in the call center software .
Customer Experience Advisor (Call Center) TXNM Energy IncCustomer Experience Advisor (Call Center)Albuquerque, NMSafety Statement: Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, "everyone goes home safe", reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. The role is ideal for those with a passion for assisting customers with their energy needs while strengthening and building relationships through helping customers to find ways to save energy and money.
Telephone Banker- Call Center- Bilingual Spanish Required- Rio Rancho, NM (1st shift) Bank of AmericaTelephone Banker- Call Center- Bilingual Spanish Required- Rio Rancho, NM (1st shift)Rio Rancho, New MexicoKey responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.
Telephone Banker- Call Center- Rio Rancho, NM (1st shift) Bank of AmericaTelephone Banker- Call Center- Rio Rancho, NM (1st shift)Rio Rancho, New MexicoKey responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAAlbuquerque, NM$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeAlbuquerque, NMRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Customer Service Call Specialist (Inbound Specialist) – Albuquerque Vets HiredCustomer Service Call Specialist (Inbound Specialist) – AlbuquerqueAlbuquerque, New MexicoProvides inbound customer support by handling high-volume calls, assisting clients with inquiries, and ensuring accurate documentation of customer interactions. Plays a key role in maintaining customer satisfaction and supporting service delivery within a medical-related setting.
ON CALL Pharmacist University of New MexicoON CALL PharmacistAlbuquerque, NM$40–$58 / hourPreferred Qualifications Additional Requirements Campus Main - Albuquerque, NM Department Student Health and Counseling (037A) Employment Type Staff Staff Type On-Call Term End Date Status Non-Exempt Pay Hourly; $40.00 - $58.00 Hourly; Depending on Education & Experience Benefits Eligible No Benefits with this position. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment.
ON CALL Staff Nurse/RN University of New MexicoON CALL Staff Nurse/RNAlbuquerque, NM$28–$35 / hourThe University of New Mexico Student Health & Counseling clinic (SHAC) is recruiting for a knowledgeable, detail-oriented ON-CALL Registered Nurse to provide professional nurse services to a diverse university student body in our Allergy & Immunization and General Medicine (primary care and ASAP care) clinics. Additional Requirements Campus Main - Albuquerque, NM Department Student Health and Counseling (037A) Employment Type Staff Staff Type On-Call Term End Date Status Non-Exempt Pay Hourly: $28.00 to $35.00 Depending on Education & Experience Benefits Eligible No benefits with this position.
Director Patient Access - Cancer Center UNM Medical Group, Inc.Director Patient Access - Cancer CenterAlbuquerque, NMReporting to the University's Cancer Center's ("UNMCC") Chief Financial Officer, this position is the functional leader that provides managerial oversight and direction for the UNMCC associated staff, processes, procedures and technologies supporting patients efficiently accessing the UNMCC services at all clinic sites and the Clinical Trials Office ("CTO"). Provides managerial oversight of the scheduling function for all UNMCC providers, including but not limited to: physicians, mid-levels and fellows in medical and radiation oncology in addition to supporting surgical and diagnostic sub-specialties.
Contact Center Solutions & Operations Specialist II (Level 2) Remote - Must Reside in NM, TX, AZ only Unity BPO IncContact Center Solutions & Operations Specialist II (Level 2) Remote - Must Reside in NM, TX, AZ onlyAlbuquerque, NMRemote$18–$20 / hourFive9 Administration • Contact Center as a Service (CCaaS) • SIP/VoIP • IVR Configuration • ACD Administration • Call Routing & Dial Plans • Queue & Skill Management • Campaign Administration • Incident Management • Platform Monitoring • User Administration • Omnichannel Communications • Microsoft Excel • Reporting & Dashboard Development • User Acceptance Testing (UAT) • Knowledge Base Documentation • Vendor Coordination • Basic API and System Integration Concepts. You'll support the full breadth of our contact center technology stack - voice, IVR, omnichannel communications, routing strategies, reporting, and system integrations - while contributing to platform implementations, upgrades, user training, and continuous improvement initiatives.
Contact Center Platform Support Specialist I Remote - NM, TX, AZ only Unity BPO IncContact Center Platform Support Specialist I Remote - NM, TX, AZ onlyAlbuquerque, NMRemote$18–$20 / hourWorking closely with senior administrators and engineers, you'll help keep our contact center running smoothly - supporting users, configuring call routing, and troubleshooting day-to-day issues - while building hands-on expertise in cloud communications and customer experience technologies. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification/job function.
Director Patient Access - Cancer Center UNM Medical Group IncDirector Patient Access - Cancer CenterAlbuquerque, NMSummary: Reporting to the University's Cancer Center's ("UNMCC") Chief Financial Officer, this position is the functional leader that provides managerial oversight and direction for the UNMCC associated staff, processes, procedures and technologies supporting patients efficiently accessing the UNMCC services at all clinic sites and the Clinical Trials Office ("CTO"). Duties and Responsibilities of a Director Patient Access: Provides managerial oversight of the scheduling function for all UNMCC providers, including but not limited to: physicians, mid-levels and fellows in medical and radiation oncology in addition to supporting surgical and diagnostic sub-specialties.
Contact Center Rep Systems Integration, Inc.Contact Center RepAlbuquerque, NMTo prepare you for this role, CSRs will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Taking in-bound calls and answering questions with the appropriate pre-scripted responses which must be read verbatim to provide basic, general, and claims-specific information.
Service Center Technician II Goldbelt, Inc.Service Center Technician IIAlbuquerque, New MexicoFull timeShall assist customers with incident determination and resolution of Microsoft Windows Enterprise network client/server hardware and software to include commercial and DOI/IA developed software, LAN and stand-alone peripherals, network connectivity, diagnosing print issues, and general customer procedural issues. Coordinate, when directed, formal, and informal, meetings and consultations among DOI/IA constituents, third party vendors, and management to address unresolved complex problems, overlapping constituent ownership, and trends involving service delivery issues.
Profit Center Manager Hajoca CorporationProfit Center ManagerAlbuquerque, NM$80,000–$90,000 / yearAchieve upper quartile performance in these key indicators - Gross Profit %, Net Salaries Ratio, Occupancy Ratio, Return on Investment, Gross Profit per Employee, and Profit Sharing per Employee. Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business.