div>The primary responsibilities of this position include, but are not limited to, receiving in-bound service calls, troubleshooting issues, coordinating the dispatch of field personnel, ensuring field personnel are notified of new jobs, documenting the corrective steps taken, as well as assisting in other areas as needed. We provide video gaming terminals, redemption terminals and amusement devices (pool tables, juke boxes, dart boards, etc.) to bars, restaurants, convenience stores, truck stops and fraternal and veteran establishments across the country.
Cumming, Georgia30+ days ago
div class="careers-description__container"> Call Center Representative – Appointment Coordinator (Beaver Toyota & Beaver Mazda).
Beaver Toyota of Cumming and Beaver Mazda are looking for motivated, positive, and energetic individuals to join our fast-paced Client Care Center (CCC)!
p>At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. Atlanta Toyota, a Penske Automotive Group dealership, is looking for motivated individuals to join our Service Call Center Center and help deliver extraordinary customer experiences.
Alpharetta, GA10 days ago
p>We are seeking a professional and customer-focused Call Center Agent to handle inbound and outbound customer calls, resolve inquiries, provide product and service information, and ensure a positive customer experience. The ideal candidate will possess excellent communication skills, problem-solving abilities, and the ability to work in a fast-paced environment.
Gainesville, GA30+ days ago
li>Solid ability to communicate effectively with personnel under your supervision, peer-level employees, and senior leaders across other areas of the organization to collect and provide information, either requested or expected (status reports, call center metric data, employee evaluations, ect. Youll enjoy a comprehensive benefits package designed to support your well-being and financial future: - Comprehensive Health Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability Insurance, Life insurance.
Alpharetta, GA16 days ago
We're excited to welcome a positive, upbeat, friendly, and motivated full-time BilingualCall CenterRepresentative to our growing team; who is passionate about helping others and thrives in a fast-paced environment. A Smile 4U is a privately owned dental practice with locations in Cartersville, Dalton, Decatur, East Point, and Hiram.
Atlanta, Georgia30+ days ago
p>A leading healthcare organization is seeking a compassionate and experienced Healthcare Call Center Manager to oversee patient intake, admissions coordination, and call center operations. The ideal candidate has experience in healthcare admissions, patient intake, or call center leadership, with strong communication skills and the ability to manage sensitive conversations with care and professionalism.
Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.
p style="margin:0px">EyeSouth’s affiliate network consists of over 40 practices with 300+ doctors providing medical and surgical eye care services at over 175 clinic locations and 20+ ambulatory surgery centers throughout Georgia, Texas, Louisiana, Florida, Tennessee, Ohio, Kentucky, Alabama, Illinois, Pennsylvania, New York, North Carolina, and South Carolina. Company Overview: Headquartered in Atlanta, GA, EyeSouth Partners is an eye care physician services organization committed to partnering with leading physicians to build a premier network of eye care services in throughout the Southeast.
Atlanta, Georgia5 days ago
ul style="margin: 0px; padding: 0px; font-family: verdana;">Student Loan Repayment Assistance & Reimbursement Programs . - Ongoing mentorship, development, leadership programs .
Alpharetta, GA30+ days ago
ol>Manage 60+ inbound (and some outbound) calls daily, assisting customers with lost cards, balance inquiries, account requests, troubleshooting issues, and more complex concerns while delivering a high-quality service experience. Provide accurate information about bank products and services, resolve complaints, and process requests (e.g., transfers, stop payments, address changes) in compliance with bank policies and procedures.
p>Join our dynamic team as an Outbound Call Center Agent in Doraville, GA and play a vital role in supporting shareholder engagement efforts during proxy campaigns. Our Use of AI - We utilize artificial intelligence and automated decision-making tools provided by third-party vendors as part of our candidate recruitment, screening, evaluation, and matching services.
p>GetInsured currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
p>As a Supervisor, Customer Care in Last Mile at RXO, you will be responsible for ensuring superior service delivery to online customers by directly supervising the daily operational activities of a team of Specialist, Customer Care. Serve as point of escalation for transactions requiring advance expertise or discernment in order to resolve complex customer issues and ensure timely follow up and customer satisfaction.
Marietta, Georgia26 days ago
p style="text-align:inherit"/>As a Supervisor, Customer Care in Last Mile at RXO, you will be responsible for ensuring superior service delivery to online customers by directly supervising the daily operational activities of a team of Specialist, Customer Care. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
p>This position requires a hands-on leader who can improve processes, motivate employees, and work closely with leadership to ensure smooth operations from initial contact through funding. Strong organization, communication, and leadership skills are essential to balance performance management and team development while maintaining a positive, high-energy work environment.
Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Deliver an attentive and comprehensive service to our customers based on Sports Betting product, account problems and first line support.
PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required.
Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Deliver an attentive and comprehensive service to our customers based on Sports Betting product, account problems and first line support.
Peachtree Corners, GA30+ days ago
We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. The position will be responsible for managing performance and productivity of their assigned customer service team including coaching and developing talent, ensuring accountability, monitoring key performance indicators, and tracking call metrics.
Sandy Springs, GA5 days ago
Background in hospitality leadership, high-volume retail management, or premium service operations is a strong differentiator — those environments produce exactly the instincts this role requires . Serenity is scaling its member support operation and we're looking for a Call Center Supervisor who knows how to run a call floor that consistently delivers.
Anticipated End Date: 2026-05-08 Position Title: Recovery Specialist Associate - Call Center Job Description: Recovery Specialist Associate - Call Center Hybrid: This role requires associates be in the office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. Responds to calls, letters, faxes and emails from policyholders, agents, vendors and/or providers Show initiative and resourcefulness in solving problems and meeting customer needs.
Alpharetta, Georgia12 days ago
Job Purpose & Scope: Responsible for interacting with customers on behalf of the Bank and providing information about products and services, responding to customer complaints, and processing customer requests. Essential Job Functions:
Manages large amounts of inbound and outbound calls in a timely manner.
Job Specific SkillsCustomer service supportCall center operationsCase logging and documentationTransaction processing supportBatch processing issue follow-upCustomer outreachData integrity reviewStatus research and issue resolutionSLA adherenceWritten and verbal communication#cjpost This role supports customer satisfaction and service level agreement adherence by completing daily operational tasks, assisting with transaction processing, researching customer issues, documenting interactions, and helping resolve processing errors in accordance with established program guidelines.
p>Ortho Sport & Spine Physicians is a nationally recognized center of excellence in orthopedic sports medicine, spine surgery, and interventional spine care. This individual plays a key role in delivering an outstanding patient experience by assisting with scheduling, answering questions, providing support, and ensuring patients feel welcomed and cared for from their very first interaction.
p>KNOWLEDGE, SKILLS AND ABILITIES: • Competent-level business acuity • Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods • Exceptional verbal communication skills including active listening • Excellent organizational and multi-tasking skills • Passion for serving others, particularly seniors, with initiative-taking solutions • Ability to successfully operate in a demanding environment • Proficient in keyboarding as well as, Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the position • Availability and willingness to work overtime hours as requested by leadership and based on the staffing needs of the business • Spoken and written fluency in English; bilingual a plus (Spanish, Creole, Vietnamese preferred).
EDUCATION AND EXPERIENCE CRITERIA:
• High school diploma or GED equivalent required • A minimum of 2 years of customer service experience required; in a call center or similar environment • A minimum of 1 year experience working in a fast-paced medical office or healthcare setting, highly preferred • Must reside in the continental United States and within a state where the company is established as a business entity • Experience with web-based customer relationship management systems.
Alpharetta, GA15 days ago
p>To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos. In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more.
Service center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Service center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
p>This role begins with 3 months of onsite training at the West Cobb location before transitioning to fully remote work. Job Duties:
Manage a high volume of incoming patient calls with professionalism and empathy.
Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. 50% - Customer Interaction & Communication: Identify and handle all customer inquiries completely and accurately via Phone, Email, and/or Chat as determined by business needs.
Peachtree Corners, GA30+ days ago
We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. The position will be responsible for managing performance and productivity of their assigned customer service team including coaching and developing talent, ensuring accountability, monitoring key performance indicators, and tracking call metrics.