Contact Center Representative JobotContact Center RepresentativeReston, VA$50,000–$55,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Works with managers, staff and other employees to meet members' needs in a responsive, efficient manner across departments/branches.
Patient Care Coordinator RN, On Call, Washington Hospital Center Kaiser PermanentePatient Care Coordinator RN, On Call, Washington Hospital CenterWashington, DC$58.06 / hourThe PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.
Controls Engineer, Deployment, Data Center Capacity Delivery Amazon Data Services, Inc.Controls Engineer, Deployment, Data Center Capacity DeliveryHerndon, VAAWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor’s work to ensure compliance with the scope, design, SOO and applicable local codes.
Service Center Analyst NuAxis InnovationsService Center AnalystSterling, VAExposure to Microsoft Intune (Endpoint Manager) in a Tier 1 support capacity, including basic device enrollment support and assisting users with access or connectivity issues. This role is ideal for a customer-focused IT professional who thrives in a fast-paced environment, takes ownership of issues end-to-end, and is committed to meeting service-level agreements (SLAs).
Data Center Technician 3 - Contract TalentBurst, Inc.Data Center Technician 3 - ContractFairfax, VA$32.30–$40.38 / hourThis role performs complex technical work, supports large-scale infrastructure projects, and provides expert-level troubleshooting to ensure high availability, reliability, physical security, and operational excellence across data center environments. The technician works independently on complex tasks, serves as a technical escalation resource, and collaborates closely with engineering teams, facilities, and vendors.
NewAssociate Service Center Administrator- #26-22124 US Tech Solutions, Inc.Associate Service Center Administrator- #26-22124Landover, MDRespond to incoming phone calls or self-service tickets during scheduled times from employees, managers, terminated employees, family members and outside agencies or vendors. Utilize the case management system, knowledge base and other tools to actively manage caseload in accordance with team production goals and established service level objectives.
NewSupervisor, Information & Referral USAGINGSupervisor, Information & ReferralWashington, DC$54,384–$66,000 / yearAs the local leaders on aging well at home our members develop, coordinate and deliver a wide range of home and community-based services, including information and referral/assistance, case management, home-delivered and congregate meals, in-home services, caregiver supports, transportation, evidence-based health and wellness programs, long-term care ombudsman programs and more. USAging is dedicated to supporting the success of our members in supporting the nation’s growing population of older adults, people with disabilities and caregivers through advancing public policy, sparking innovation, strengthening the capacity of our members, raising their visibility and working to drive excellence in the fields of aging and home and community-based services.
Call Center Representative TriSourceCall Center RepresentativeRockville, MD$25–$30 / hourContractorFull timeHandle inbound and outbound calls with professionalism, clarity, and a customer-centric approach to address client inquiries regarding banking services, financial products, and account status. In this role, you will serve as the primary point of contact for clients, providing exceptional customer service while managing inquiries related to banking, financial products, and account information.
Call Centre Representative / Customer Service / CSR 22nd Century Technologies, Inc. (TSCTI)Call Centre Representative / Customer Service / CSRLorton, VAFull timeUtilize software tools and databases for indexing and record management. Maintain and update digital and physical filing systems to enhance document accessibility.
Call Center & Contact Center Professionals Hire Resolve.comCall Center & Contact Center ProfessionalsDistrict of ColumbiaThis is a multi-role hiring campaign designed to attract talent across several specializations (people leadership, performance, quality, training, workforce management, and customer experience), with clear progression pathways toward senior leadership (Senior Manager, Head of Contact Center, and Director-level roles). Systems/tools (varies by role): CRM and ticketing platforms (e.g., Salesforce, Zendesk, ServiceNow), contact center platforms (CCaaS), dialers, WFM tools, QA platforms, and reporting/analytics (Excel/Google Sheets, BI tools).
Call Center Engineer (ACD Specialist) Lumen Solutions Group, Inc.Call Center Engineer (ACD Specialist)Washington, DCRemoteClear verbal and written communication skills, ability to explain technical issues to non-technical users and collaborate with network teams, application teams and business stakeholders. Avaya ACD experience preferred but at least one ACD platform experience required including understanding of ACD platform components, call routing logic and call flow configuration and debugging.
Call Center Manager (On-Site) F.H. FurrCall Center Manager (On-Site)Manassas, VirginiaFull timeThe Supervisor will provide coaching, performance management, workforce oversight, and escalation support while partnering closely with Dispatch, General Managers, Sales Leadership, and Operations teams to deliver outstanding results for homeowners across our service areas. This onsite leadership role is responsible for driving exceptional customer experiences, maximizing appointment bookings, supporting day-to-day contact center operations, and ensuring alignment with our Plumbing, HVAC, and Electrical service teams.
Supervisor Call Center MedStar Health Research InstituteSupervisor Call CenterWashington, DC$49,192–$87,422 / yearThis role provides leadership training and technical expertise related to communication systems and equipment ensuring staff are equipped to effectively manage daily operations and respond to emergent situations. Serves as the frontline leader and primary escalation point for communication-related issues including urgent pager issues emergency codes service disruptions and customer service concerns.
NewCustomer Service Representative (Call Center) The Panther GroupCustomer Service Representative (Call Center)Middle River, MDRemoteIn this role, you will be responsible for providing exceptional customer service while assisting customers with account maintenance, payments, account updates, applications, and general inquiries. The ideal candidate will have strong communication skills, excellent attention to detail, and the ability to remain professional and composed while assisting customers in a fast-paced call center environment.
Supervisor Call Center MedStar HealthSupervisor Call CenterWashington, DCFull timeThis role provides leadership training and technical expertise related to communication systems and equipment ensuring staff are equipped to effectively manage daily operations and respond to emergent situations. Serves as the frontline leader and primary escalation point for communication-related issues including urgent pager issues emergency codes service disruptions and customer service concerns.
Call Center Member Service Associate NASA Federal Credit UnionCall Center Member Service AssociateUpper Marlboro, MD$21–$22 / hourResponds to member inquiries regarding the operation of accounts, account usage charges, access to accounts, interest rates on savings and loan products, resolving account discrepancies, credit, debit and ATM cards, account information, loan applications and assisting members to make the most effective use of services offered by the Credit Union. Provides efficient and responsive service to members by maintaining an acceptable level of productivity as measured by established Call Center production metrics and actively strives to achieve any assigned goals for loans, deposits, and services.
Call Center Triage Consultant - DC LeidosCall Center Triage Consultant - DCWashington DC, District of ColumbiaThis program provides a broad array of information, resources, education, referrals, and counseling to about 4.7 million participants which includes military service members, their families, and eligible civilians at locations worldwide. Conduct comprehensive assessments of participant needs across Employee Assistance Program (EAP) and work-life domains, including childcare, parenting, eldercare, education, legal, financial, employment assistance, emotional well-being, relationships, communication, health and wellness, and short-term problem resolution.
Call Center Triage Consultant I - DC LeidosCall Center Triage Consultant I - DCWashington DC, District of ColumbiaThis program provides a broad array of information, resources, education, referrals, and counseling to about 4.7 million participants which includes military service members, their families, and eligible civilians at locations worldwide. Conduct comprehensive assessments of participant needs across Employee Assistance Program (EAP) and work-life domains, including childcare, parenting, eldercare, education, legal, financial, employment assistance, emotional well-being, relationships, communication, health and wellness, and short-term problem resolution.
Supervisor Call Center - Inova Cares Inova Health SystemSupervisor Call Center - Inova CaresFalls Church, VAMental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Monitors call center (Real Time) metrics (call times, volume, wait times, scheduling accuracy, customer satisfaction) and takes corrective actions as needed.
Call Center Operations / Shift Lead STRUCTION SOLUTIONSCall Center Operations / Shift LeadQuantico, VA$17–$19 / hourThe Call Center Operations Supervisor leads a shift or operational team supporting WWCC live-answer operations, outreach execution, social media monitoring, quality control, escalation, and documentation discipline. Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services.