NewBilingual French Customer Care Representative - Hybrid TTECBilingual French Customer Care Representative - HybridDearborn, MIManeuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: · Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member, where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.
NewInside Sales Representative | Existing Customer Accounts InfinityInside Sales Representative | Existing Customer AccountsBingham Farms, MIRecognized as a Top Workplace by the Detroit Free Press, Des Moines Register, and Corridor Business Journal, as well as one of the Coolest Places to Work, Infinity is where great people come together to do meaningful work—and have fun doing it. As an Outbound Sales Representative, you will play a key role in expanding our customer relationships by engaging current account holders and introducing them to enhanced service packages that better meet their home needs.
NewFrench Bilingual Charging Customer Experience Specialist - Automotive Industry (Hybrid) TTECFrench Bilingual Charging Customer Experience Specialist - Automotive Industry (Hybrid)Dearborn, MIThe Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services. Successful agents in this role will utilize resources including onsite Knowledge Base, Dealerships, local resources, Part & Tech SME’s for case progression.
Assistant Manager - Call Center VenteonAssistant Manager - Call CenterTroy, MI$62,000–$70,000 / yearAssist the Contact Center Manager in leading the department ensuring finance institution members consistently receive an elevated level of service through via video, telephone, chat, text messages, emails, etc. You will assist the Call Center Manager in training, coaching and mentoring call center representatives on superior customer service, support, and inside sales of credit union products.
(Call Center) Member Experience Associate - Contact Center - Brighton, MI Lake Trust Credit Union(Call Center) Member Experience Associate - Contact Center - Brighton, MIBrighton, MILook for opportunities to maximize member loyalty, building and deepening the member's relationship by assessing member's total financial picture and offering solutions to advance their financial success. Minimum of 1-2 years job-related experience demonstrating success in building member/customer relationships by successfully cross selling products within a financial institution or retail environment.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeMIRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
Call Center Member Services Specialist - Auburn Hills Michigan State University Federal Credit UnionCall Center Member Services Specialist - Auburn HillsAuburn Hills, MIThis role is responsible for addressing a variety of financial needs with accuracy, professionalism, and urgency while identifying opportunities to promote products and services that improve members' financial wellbeing. Demonstrated ability to provide exceptional member support across a variety of routine inquiries, including account servicing, transaction assistance, and product information, while meeting departmental expectations for quality, efficiency, and member satisfaction.
NewReBath - Call Center Agent Bathworks IncReBath - Call Center AgentRochester Hills, MI$15–$19 / hourFull timeJob Type: Full-timeSalary: $15.00 - $19.00 per hourBenefits:Dental insuranceHealth insurancePaid time offVision insuranceShift: 8-hour shift, some evenings, and weekends are requiredWork setting: In-personEducation: High school or equivalent RESPONSIBILITIESLead Generation Extraordinaire:Dive into outbound calls with zest to generate leads and discover potential customers.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHADetroit, MI$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Call Center Supervisor YoungWilliams Child Support ServicesCall Center SupervisorLivonia, MIAnalyzes staffing levels and call center trends to ensure that staffing levels are efficient in order to maintain project goals and objectives and meet operational effectiveness. Communicates and follows up to ensure CSRs and Leads are fully informed of all new information related to procedures, customer needs and company related issues, changes or actions.
Bilingual Call Center Representative Penske CorporationBilingual Call Center RepresentativeBloomfield Hills, MIThe customer service representative is tasked with creating an exceptional customer service experience handling a high volume of inbound customer service calls and internal transfers. If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization.
Call Center Rep? Earn Up to $23/hr (Tips) On Camera - No Headset, No Queue - Southfield Evolution ABCall Center Rep? Earn Up to $23/hr (Tips) On Camera - No Headset, No Queue - SouthfieldSouthfield, MI$17–$23 / hourEvolution is a global leader in live online casino entertainment, operating professional studios across North America and around the world. You''ll host live casino games - Blackjack, Roulette, Baccarat while players join online from around the world.
Call Center Agent Great Dane Heating & Air ConditioningCall Center AgentClinton Township, Michigan$17–$21 / hourExcellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired. Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians.
Call Center Representative – Physical Therapy Clinic Plymouth Physical Therapy SpecialistsCall Center Representative – Physical Therapy ClinicPlymouth, MIFull timeOur growing physical therapy clinic is looking for a Call Center Representative to be the first point of contact for patients seeking care and support. Our team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care.
NewCalling All Client Service Stars - Entry Level Call Center United Wholesale MortgageCalling All Client Service Stars - Entry Level Call CenterPontiac, MichiganFull timeFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Telecom Help Desk / Call Center Support Epitec IncTelecom Help Desk / Call Center SupportTroy, MI$38–$43 / hourNowHiring #Telecommunications #TelecomSupport #ServiceDesk #HelpDesk #TechnicalSupport #CallCenterJobs #ITSupport #MicrosoftTeams #VoIP #PBX #ServiceNow #CustomerSupport #RhodeIslandJobs #EpitecJobs #TechCareers #HiringNow #StateGovernmentJobs #TelecommunicationsTechnician #CareerOpportunity #LI-JE1. Additional responsibilities include assisting users with password resets, account lockouts, basic account provisioning, communicating service outages and maintenance updates, monitoring support queues, and contributing to knowledge base improvements.
NewEntry Level Mortgage Call Center United Wholesale MortgageEntry Level Mortgage Call CenterPontiac, MichiganFull timeFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
NewInbound Call Center Representative United Wholesale MortgageInbound Call Center RepresentativePontiac, MichiganFull timeFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Call Center Agent BELFOR Holdings Inc.Call Center AgentBirmingham, MIVerbal and electronic information must be quickly and accurately entered into various software systems and will be transmitted electronically to field offices who will mobilize the appropriate personnel. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
Call Center Representative II Chief Financial Credit UnionCall Center Representative IIRochester Hills, MI$20–$25 / hourWe’re looking for an experienced financial-service professional who can balance great service with sound judgment , navigate multiple systems and priorities with confidence, and recognize opportunities to connect members with products and services that can make their financial lives better. As a Contact Center Representative II , you’ll use your experience and financial knowledge to handle more complex member needs, solve problems independently, and create the kind of experience that builds trust and keeps members coming back to Chief.