216 Results for

Call Center Jobs in Cary, NC

Jobs

New!

Raleigh, NC1 day ago

$190,000–$235,000 Per Year

A mission-focused engineering organization supporting classified U.S. Government programs is seeking an experienced Data Center Operations & Security Lead to oversee secure infrastructure environments within a high-availability facility. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

Cary, NC7 days ago

Contractor

Training & Nesting Schedule: 9/22 – 10/24: Training (Mon–Thu onsite | Fri virtual). Requirements (Brief): 1+ year of customer service experience (call center / retail / restaurant).

New!

Durham, NC6 days ago

Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel.

Cary, NC14 days ago

Full-time
Employee

BDC | Internet Sales Representatives will be responsible for handling all incoming phone calls and internet leads as well as confirming sales appointments and performing long-term follow-up on all unsold customers. BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.

Raleigh, NC12 days ago

$40,000–$62,965 Per Year

Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.

New!

Clayton, NC6 days ago

$40,000–$50,000 Per Year

Cary, NC30+ days ago

$22–$22 Per Hour

In this role, you’ll handle inbound/outbound patient and provider calls, coordinate refills and deliveries, verify insurance details, and document updates in pharmacy systems—while delivering professional, empathetic customer service. A-Line Staffing is hiring Pharmacy Technicians (Call Center) to support Pharmacy Operations in a high-volume specialty pharmacy environment in Cary, NC .

Cary, NC30+ days ago

$22–$22 Per Hour

A-Line Staffing is now hiring Pharmacy Technician (Call Center) in onsite roles supporting pharmacy operations in a high-volume specialty pharmacy environment. Handle inbound and outbound pharmacy-related calls including prescription status, refill requests, and medication delivery coordination .

Durham, NC27 days ago

$90,000–$110,000 Per Year

The Manager, Customer Service (Call Center) will oversee daily call center operations, drive performance excellence, and lead teams focused on delivering a high‑quality customer experience. An ideal candidate for the Manager, Customer Service (Call Center) role is an experienced people leader with strong operational discipline and a passion for customer satisfaction.

Durham, NC17 days ago

$80,000–$100,000 Per Year

The Operations Manager role is ideal for a people‑focused leader with strong call center operations experience, a passion for customer experience, and the ability to drive performance. Piper Companies is seeking an Operations Manager to lead and scale a customer support/call center team within a fast‑growing services-focused industry organization.

New!

Cary, NC5 days ago

The Engagement Center Manager is responsible for managing and leading daily operations of a patient-focused pharmaceutical support center, driving service excellence, team performance, and compassionate engagement throughout the patient journey. Create all applicable work instructions for new projects and update existing work instructions as needed when changes occur during a project life cycle.

Durham, NC30+ days ago

$143,000–$205,000 Per Year

12+ years of relevant customer service experience, including 5+ years in leadership roles managing large, complex organizations OR candidates with 7+ years of related experience and must have GRAIL experience eligible for consideration. We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine's greatest challenges.

Raleigh, NC19 days ago

Part-time

If you're looking for a rewarding customer service role with a company that values both its employees and customers, apply today! The ideal candidate is customer-focused, solution-oriented, and excels in clear and empathetic communication.

Raleigh, North Carolina30+ days ago

$19–$21 Per Hour

Ultimate Staffing is seeking experienced Bilingual Call Center Representatives for an immediate opening in Raleigh, NC (Capital Blvd area near Beltline). Receive and promptly respond to real-time customer questions/issues.

RALEIGH, NC27 days ago

$90,000–$100,000 Per Year

The Contact Call Center Manager will oversee daily contact center operations, lead and develop frontline supervisors and associates, and ensure exceptional customer experience while meeting performance, quality, and efficiency goals. An ideal candidate for the Contact Call Center Manager role is a hands-on leader with strong operational expertise and a passion for team development and service excellence.

Hillsborough, NC30+ days ago

Answer inbound customer interactions while providing accurate information regarding products, orders placed, package tracking, shipping and other assistance to help meet and exceed customers needs - aiming for first call resolution. Competency Statements: Accountability - Ability to accept responsibility and account for his/her actions, take responsibility and ownership, open to positive criticism.

Durham, NC11 days ago

$85,000–$110,000 Per Year

Responsibilities of the Call Center Manager : Lead daily operations by overseeing contact center performance and ensuring consistently high‑quality customer experience. Demonstrated leadership ability with strong communication skills and the capacity to manage multiple priorities in a fast‑paced environment.

Cary, NC30+ days ago

Outbound Resolution & Education: Proactively initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes. Inbound Diagnostics & Troubleshooting: Serve as the primary point of contact for incoming customer service calls, conducting thorough initial diagnostics and executing necessary actions to correct technical problems.

Raleigh, NC12 days ago

The Customer Support Center is an integral part of the Social Services division that assists clients seeking information about the full range of programs and services offered by the agency as well as supporting clients who seek specific case information related to Medicaid, Food Stamps, and Emergency/Energy Assistance. Our Customer Support Center (Call Center) staff help the community everyday by connecting people with the resources they need through strong customer service and a drive to help.

Cary, NC30+ days ago

JOB DETAILSThe Customer Support Representative is an important role in the Pharmacy Operations and is responsible for handling inbound and outbound pharmacy calls, scheduling refill deliveries when needed and directing calls to appropriate personnel. Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.

Raleigh, North Carolina30+ days ago

$19–$21 Per Hour

This is a full time, HYBRID, temp to perm position offering great growth potential and benefits! The Ideal candidate will have the following: Bilingual in Spanish a plus!

Smithfield, NC30+ days ago

$46,208.79–$78,554.93 Per Year

A background check may be required and may include criminal history, motor vehicle records, sex offender registry checks, pre-employment drug screening, SBI fingerprinting, and, if applicable, a National Practitioner Data Bank (NPDB) check. Will only accept fully qualified candidates with previous Income Maintenance Caseworker experience, preference will be given to bilingual spanish speaking candidates.

Durham, NC30+ days ago

$75,000–$100,000 Per Year

Keywords: operations manager, insurance operations, financial services, annuities, IRA plans, contact center leadership, people management, process improvement, operational excellence, compliance, client experience, Durham NC, onsite, hybrid, call center, contact center. Responsibilities of the Call/Contact Center Manager: Oversee day-to-day operations across New Business, Premium Remittance, Licensing/Commissions, Client Support, Producer Support, and Claims.

Hillsborough, NC30+ days ago

The right candidate leads with presence, coaches with intention, and takes real satisfaction in building a team that executes at a high level, shift after shift and season after season. Keep a close eye on contact drivers across fraud, payments, and order management, and surface emerging trends to leadership.

DURHAM, NC30+ days ago

Our company operates through partnerships with hundreds of domestic and international agent partners that provide courier pickup, and delivery services on behalf of MNX, and all of the major commercial airlines for air haul lift. Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries.

DURHAM, NC30+ days ago

Cary, NC30+ days ago

Part-time

Grace Federal Solutions is seeking a detail-oriented Call Center Representative to support clinical research participant outreach and data collection efforts in Durham, NC. This role is ideal for candidates with experience in call centers, healthcare, or clinical research who understand the importance of compliance, accuracy, and professional communication.

Cary, North Carolina12 days ago

Morrisville, NC30+ days ago

Pharmaceutical Call Center Manager - Hyrbrid in Morrisville, NC - Syneos Health Apply Inside Syneos Health Our Values Who We Are Our Solutions Diversity, Equity, And Inclusion Why Work Here Discover what our more than 29,000 employees already know: work here matters everywhere. Get In Touch Syneos Health (Nasdaq:SYNH) is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success.

Raleigh, North Carolina21 days ago

$50,000–$60,000 Per Year

Experience using ServiceTitan (preferred, but not required)— familiarity with dispatching, job documentation, invoicing, or field workflows is a plus; we’re happy to train the right candidate without prior ServiceTitan experience. Demonstrates strong multitasking skills by efficiently navigating and managing multiple platforms simultaneously, including Five9, Microsoft Teams, ServiceTitan, Hatch, and Dexcomm (third‑party overflow partner).

NC30+ days ago

Remote

We are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.

NC30+ days ago

Remote

We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.

Raleigh, NC30+ days ago

Remote

In addition, the R-AOC collaborates directly with the scheduled Medical Director on Call (MDOC) and all required consultations/resources available (i.e., infectious disease, medical examiner/coroner liaison, transplant center professionals, AOC/EOC Communication Guidelines) to ensure the safe assessment, allocation, and transportation of suitable organs. Provides regulatory oversight and verification of critical aspects of the donation process such as brain death documentation, hemodilution, additional risk status, infectious disease testing results, allocation variances, and transplant center/surgeon issues.

Morrisville, NC30+ days ago

This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. This position must be able to work with the public, display a cheerful and inviting demeanor, manage the applicants with sensitivity and courtesy, and ensure the applicant is treated with respect as a customer of the USCIS ASC.

Raleigh, NC20 days ago

Part-time

This is a PRN professional position that provides after-hours and/or daytime nursing coverage for pediatric patients in the Transitions Kids Program on assigned weekdays, weekends, holidays, and/or weeknights. Provide and document appropriate and relevant end-of-life information and education to families in compliance with current Centers for Medicare and Medicaid Services CMS Conditions of Participation (CoPs).

Raleigh, NC30+ days ago

$40–$45 Per Hour

Cadre members are asked for: A 30 day commitment Availability to deploy with little to no advance notice (typically within 24-48 hours) During deployments, ability to potentially work 8-12 hours/day; 7 days/week Your Impact Lead Emergency Management team, providing services to clients preparing for, responding to, and recovering from disasters nationwide and in US territories. Expected Salary (Colorado only): $40.00 - $45.00/hour * WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicants education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location.

Raleigh, NC20 days ago

Remote

$187,500–$275,000 Per Year

Primary functions include: Set Strategic direction for Hyperscale Data Center Project Management Organization together with Field Sales, the Centralized PC Organization, Field Project Engineering, Manufacturing Product Lines / Divisions and Engineering Services and other departments within these organizations. What you'll do: The primary function of the Manager, Hyperscale Data Center Project Management Organization is to set strategic direction and manage day to day functions of the Hyperscale Data Center Project Management Organization.

Raleigh, NC18 days ago

$171,500–$307,500 Per Year

Experience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.

Durham, North Carolina30+ days ago

Purpose: Works closely with the Member Support Center director to lead assigned site operations and supervise all representatives to assure high-quality, efficient, and timely processing of inquiries from external and internal Planet Fitness customers. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.

Durham, NC30+ days ago

Works closely with the Member Support Center Director to lead assigned site operations and supervise all representatives to ensure high-quality, efficient, and timely processing of inquiries from external and internal Planet Fitness customers. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.

Raleigh, NC30+ days ago

Full-time

These activities include migration planning, test plans, high- and low-level design documents (System Architectural Document) for the multiple Datacenter and end user technologies migration scenarios (Demergers, Datacenter consolidation, Mergers etc.) for the company's project. Design and develop high-quality, scalable, and secure software solutions for various digital and cloud contact center platforms in collaboration with cross-functional teams, including product managers, UI/UX designers, QA engineers, and other software engineers for the company's project.

Raleigh, NC26 days ago

$144,000–$241,000 Per Year

As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.

NC30+ days ago

$13.50–$17 Per Hour

The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position, and shift differential if applicable. Education and/or Experience High school diploma or General Education Degree GED and Minimum of 2 years related experience and/or training or equivalent combination of education and experience.

NC30+ days ago

$13.50–$17 Per Hour

The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position, and shift differential if applicable. • High school diploma or General Education Degree (GED) and • Minimum of 2 years related experience and/or training or equivalent combination of education and experience.

North Carolina, NC30+ days ago

Remote

We are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, Ohio, South Carolina, Texas, Virginia, Wisconsin. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams.

Cary, NC30+ days ago

Full-time

The purpose of Customer Center Sales Associate B is to increase sales of PBV products through the use of suggestive sales skills while in the process of recording product orders from Food Service Customers. Applies customer service best practices to resolve customer issues regarding order execution, delivery execution, requests for new equipment placements through the entry of service requests.

Raleigh, NC30+ days ago

Building Effective Teams- Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. To perform the job successfully, an individual should demonstrate the following competencies: • Action Oriented- Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise.

Raleigh, NC20 days ago

3 Years Customer Service Required 3 Years Call Center/Contact Center Preferred 3 Years Medical Terminology Preferred 3 Years Multi-Line Telephones Preferred Visitor Services Preferred. The Communications Center Rep I, with the use of a computer integrated telephone system, is responsible for the centralized processing of internal and external phone calls routed into the organization's switchboard.

Durham, NC17 days ago

Responsible for answering telephone calls from the public and internal university and hospital systems, facilitating communications throughout the institution through the use of multiple communication tools and systems. Responsible for answering telephone calls from the public and internal university/hospital system, facilitating communications throughout the hospital system through the use of multiple communication tools and systems.

Durham, NC12 days ago

$20.52–$39.20 Per Hour

Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidates work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. The HR Info Center Specialist serves as a trusted first point of contact for internal and external customers seeking assistance with pay, benefits, staffing, and general human resources matters.

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Call Center Jobs in Cary, NC

Data Center Operations & Security Lead (TS/SCI w/ Poly) Jobot

Customer Sercive Representative Metlife

Banking Center Manager II First Horizon Bank

Business Development Representative Hendrick Dodge

Outside Sales Representative - Scaffolding Commercial Sunbelt Rentals

Outside Sales Representative-General Tool-Relocation Assistance Eligible Sunbelt Rentals

Pharmacy Technician (Must have call center experience) A-Line Staffing Solutions LLC

Pharmacy Tech CSR{170159} A-Line Staffing Solutions LLC

Manager, Customer Service (Call Center) Zp Group Llc

Call Center Operations Manager Zp Group Llc

Pharmaceutical Call Center Manager - Hyrbrid Syneos - Commercial - Prod

Director, Customer Service (Call center environment) #4767 Grail Inc

Call Center Representative Air Experts Heating, Cooling, LLC

Bilingual Call Center Rep. Ultimate Staffing Services

Contact Call Center Manager Zp Group Llc

Call Center Team Member (Seasonal) Sports Endeavors Inc

Call Center Manager Zp Group Llc

Call Center Customer Service Professional - IV Ampcus Incorporated

Customer Service Representative - Call Center Wake County North Carolina

Call Center Lancesoft

Call Center Representative Ultimate Staffing Services

Income Maintenance Caseworker II - Call Center Johnston County Council

Call/Contact Center Manager Zp Group Llc

Call Center Manager Sports Endeavors Inc

Logistics Coordinator / Call Center Control Tower ON-SITE 3rd shift UPS

Logistics Coordinator / Call Center Aviation Focus ON-SITE Sun-Thur 15:00 to 23:30 UPS

Call Center Representative (Research). Grace Federal Solutions LLC

Call Center Representative (Research). Grace Federal Solutions

Pharmaceutical Call Center Manager - Hyrbrid Syneos Health Inc

Call Center Representative Blaze Heating Cooling Electrical Plumbing Generators

Virtual Call Center Agent - Bilingual (Spanish/English) Dynata LLC

Virtual Call Center Agent Dynata LLC

Remote Administrator on Call (the ideal candidate will live in one of the following states: FL, GA, Alabama, N. Carolina, or Texas) LifeLink Foundation Inc

Public Services Representative - ON CALL HEITECH SERVICES INC

Pediatric Palliative Care Specialist - On-Call RN HOSPICE OF WAKE COUNTY INC

On-Call Emergency Managers - Safety WSP Global Inc

Manager, Hyperscale Data Center PMO Eaton Corporation Plc

Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu Ltd

Member Support Center Manager Excel Fitness

Member Support Center Manager Planet Fitness Inc

Contact Center Infrastructure Specialist Sky System Inc

PU&R Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu Ltd

Contact Center Agent - Voice Support Advance Auto Parts Inc

Contact Center Agent - Digital Support (Chat, Email, SMS) Advance Auto Parts Inc

Customer Care Center Rep Wisconsin Physicians Service Insurance Corp

Customer Center Sales Associate B Pepsi Bottling Ventures

ERS-NETA Service Center Manager - Charlotte Vertiv Group Corp.

Communications Center Representative I WakeMed Health & Hospitals

Communication Center Operator I Duke University

HUMAN RESOURCES INFORMATION CENTER SPECIALIST Duke University

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