Call Center Jobs in Dallas, TX
Health Care Service Corporation
ADT Security Services
Avis Budget Group
Avis Budget Group
Dallas Call Center Jobs Overview
Call center agents play an important supporting role in the success of a business by ensuring that customers are satisfied. Without a call center, customers wouldn't know who to turn to when a problem arises with the product or service they've purchased. Call center jobs are open to job seekers who come from a multitude of backgrounds and work histories. Agents not only help to solve customers' issues, but they also lend a sympathetic ear and provide customers with a positive experience so that they'll come back to the brand again and again.
Jobs at call centers are ideal for people who are just getting started in their career or who want to learn more about a company's products or services. Agents handle incoming and outgoing customer calls, using their knowledge of products, services, and policies to assist callers with inquiries or complaints. As a call center agent, you'll speak with customers, listen to their needs, clarify information, and offer possible solutions. You may also have opportunities to upsell the company's products and services, and build strong relationships with customers.
You can expand your search for administrative jobs by checking out these similar positions:
About Working in Dallas, Texas
They say everything is bigger in Texas, and Dallas proves that to be true. The Galleria Dallas is home to the country's tallest indoor Christmas tree. The largest permanent model train display decorates the Dallas Children's Medical Center. And the 52-foot statue at the Texas State Fair held every year in Dallas called "Big Tex" is the tallest cowboy in Texas—and probably the entire U.S. Dallas has also set a big record for gaining new residents. In the last decade, more than 1 million people moved to the Dallas-Fort Worth area. It makes sense—it's a city with economic growth and a gain in Dallas jobs.
In addition to its larger-than-life reputation, Dallas is also known for its seven professional sports teams. Others see it as a nature center with more than 60 lakes and 50,000 acres of public parkland. Others know it as the capital of American wealth, with some of the wealthiest Americans calling it home. So if you're moving to the area and looking for jobs in Dallas, you might also want to check out neighboring cities as well, including McKinney, Frisco, and Plano.
Update Your Dallas Call Center Resume
Ready to put your resume together? Monster can help. We offer a sample call center resume to help you organize your relevant experience and skills into a simple, clean format. To really impress potential employers, consider including a cover letter with your application. Read through our sample cover letters and then take a look at our collection of cover letter articles—they can help you to express your thoughts about what qualities and experience you’ll bring to the position.
How Much Do Call Center Jobs Pay in Dallas, Texas?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in call center jobs in Dallas, Texas, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median call center representative pay in Dallas is $30,803 per year, which is 0% lower than the national average.
Find Your Next Dallas Call Center Job. Monster Can Help Get You Started
Are you prepared for a career in call center? If so, set up your profile on Monster for free and begin clicking on those call center jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Dallas, how to nail your job interview, and more.