NewCall Center Representative SPSCall Center RepresentativeNew YorkAcross North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. The Call Center rep will also be responsible for supporting the sales team on booking seasonal groups, correspondence with customers on changes to their ticket orders and booking ancillary revenue products across Center’s attractions.
Call Center Agent (US-Remote) QT Communications TechnologyCall Center Agent (US-Remote)New YorkRemoteWe are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Call Center Representative Butler America Aerospace LLCCall Center RepresentativeEast Syracuse, NY$17–$19 / hourThe Company - Work with an American owned International Manufacturer started over 150 years ago who is the World Leader in its industry. What we help them with: Dealer referrals-getting a customer connected with a dealer that can provide sales or service we will warm transfer to a dealer.
Call Center Representative - ENT LancesoftCall Center Representative - ENTEast Syracuse, NY$19Handle customer complaints, provide appropriate solutions and alternatives within the time limits;follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents. · Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas.
Call Center Manager SPSCall Center ManagerNew YorkAcross North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. The Call Center Manager oversees daily call center operations and supports a team responsible for inbound customer service, sales inquiries, group bookings, and ticket reservations.
Call Center Representative Remote CareerCall Center RepresentativeNew YorkRequires basic computer knowledge, email and phone usage, with the ability to multitask tabs and note customer records. Outbound calling/answering inbound calls as distributed.
Call Center Representative Promo EventsCall Center RepresentativeNew YorkThe ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle customer inquiries and concerns effectively. This role is crucial to maintaining our customer satisfaction and fostering long-term relationships.
Patient Call Center Agent - Spanish Speaking Tru Medical ManagementPatient Call Center Agent - Spanish SpeakingBrooklyn New York, NYFull timePatient Call Center Agent Job Responsibilities and Duties: · Answer all incoming calls, and address patient’s inquiries, needs, complaints, or other issues. · Engage in active listening with callers, providing solutions and ensuring the patients are supported and valued.
Senior Call Center Representative SUNY Upstate Medical UniversitySenior Call Center RepresentativeSyracuse, NYMinimum Qualifications: Associate''s degree and two years of relevant health care or call center experience (preferably in a hospital or medical call center setting) or equivalent combination of education and experience PLUS one year experience as an Ambulatory Call Center Representative at Upstate University Hospital. The incumbent will become a Subject Matter Expert in a designated line of business and also assist the Team Leaders with training new staff as well as existing staff re-education to include quality assurance monthly.
Bilingual Call Center Rep (Relationship Coordinator) HF Management ServicesBilingual Call Center Rep (Relationship Coordinator)New YorkThe Relationship Coordinator solicits and provides information via telephonic efforts in support of Healthfirst's Medicare Advantage Plan, Complete Care (MAP), Managed Long Term Care Plan (MLTC) Senior Health Partners (SHP) and Mainstream/Health and Recovery Plan (HARP) population seeking PCA and/or CDPAS services. Ability to create a positive impression during first contact with prospective members by setting the tone and being able to immediately demonstrate product knowledge and credibility with the goal of maximizing the number of scheduled appointments to achieve daily, weekly, and monthly goals.
Virtual Inboud Call Center Agent (Remote) HR ProspectVirtual Inboud Call Center Agent (Remote)New YorkRemoteUpdates job knowledge by studying new product descriptions; participating in educational opportunities. Obtains client information by answering telephone calls; interviewing clients; verifying information.
Pharmacy Call Center Representative SUNY Upstate Medical UniversityPharmacy Call Center RepresentativeSyracuse, NYProvide one call resolution, demonstrating excellent customer service and problem-solving skills, while assisting customers and providing general information about outpatient pharmacy programs and services. Minimum Qualifications: Associate''s degree and two years of relevant health care or call center experience (preferably in a pharmacy, hospital or medical call center setting) or equivalent combination of education and experience required.
Adult Hematology Oncology Call Center Representative SUNY Upstate Medical UniversityAdult Hematology Oncology Call Center RepresentativeSyracuse, NYThe Representative will provide one-call resolution, demonstrating excellent customer service and problem-solving skills, while assisting customers with all aspects of care, including Cancer Center class and event registration and general information about programs, providers, and services of the Upstate Cancer Center. Job Summary: As a Cancer Center Call Representative, responsibilities include answering incoming lines (and emails) to the call center for Adult Hematology/Oncology (when a nurse isn''t readily available), in the Cancer Center.
Pre Registration/Call Center Customer Service Secretary SUNY Upstate Medical UniversityPre Registration/Call Center Customer Service SecretarySyracuse, NY$18.50–$28.36 / hournon-par insurance and thoroughly explains options self-pay, payment due and thoroughly explains options, liability and/or school insurance and thoroughly explains options on Health Exchange, par vs. Accurately registers all patients; proficiently obtains and enters all demographic and billing information; properly documents notes in account.
NewCSR Call Center - ENT LancesoftCSR Call Center - ENTEast Syracuse, NY$19.50Resolve registration issues, make corrections to customer records, and redirect inquiries to the appropriate department when necessary. Strong verbal and written communication skills with the ability to interact professionally with customers and business partners.
Patient Services Representative - Call Center (Russian Speaking) - Sheepshead Bay, NY Vanguard DermatologyPatient Services Representative - Call Center (Russian Speaking) - Sheepshead Bay, NYSheepshead Bay, New YorkTo perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations: Respond to incoming calls promptly and professionally, assisting with appointment scheduling and addressing inquiries. Acquire a thorough understanding of provider preferences and service offerings to schedule appointments efficiently and optimize workflow across assigned practices.
Patient Services Representative - Call Center (Russian Speaking) - Sheepshead Bay, NY PhyNet DermatologyPatient Services Representative - Call Center (Russian Speaking) - Sheepshead Bay, NYSheepshead Bay, New York$20–$21 / hourTo perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations: Respond to incoming calls promptly and professionally, assisting with appointment scheduling and addressing inquiries. Acquire a thorough understanding of provider preferences and service offerings to schedule appointments efficiently and optimize workflow across assigned practices.
Call Center Representative - Korean Bilingual Centerlight Management ServicesCall Center Representative - Korean BilingualNew YorkRemoteThis role involves providing exceptional customer service, scheduling appointments, answering inquiries, and assisting patients and their families with accurate information regarding services provided by the healthcare organization. After completing six (6) months of continuous employment, employees in fully remote roles may be eligible for a one-time reimbursement of up to $600 for approved home office equipment expenses, including but not limited to: Monitors.
Senior Banker - Herald Center Financial Center Bank of AmericaSenior Banker - Herald Center Financial CenterNew YorkPartners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities. This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists.
Call Receiver Global Medical Response IncCall ReceiverSyracuse, NYResponsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors. GMR's Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services.