NewCall Center Representative, Part-time West Coast UniversityCall Center Representative, Part-timeIrvine, CAFollow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation. As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.
Data Center Controls Engineer JobotData Center Controls EngineerAnaheim, CA$110,000–$180,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We develop creative and effective solutions to meet our employee’s and clients’ needs, creating a culture that acknowledges achievements and encourages professional development while providing challenging project work and career Advancement.
NewPhysician - Emergency Medicine - Orange County Global Medical Center VituityPhysician - Emergency Medicine - Orange County Global Medical CenterSanta Ana, CAIn addition, Vituity physicians participate in our partnership model from day one, which includes profit distributions, equity ownership, and K-1 tax advantages. The city is home to the Bowers Museum, a renowned cultural institution featuring exhibits from around the globe, and the Santa Ana Zoo, known for its collection of unique animals.
Senior Community Health Worker - Call Center Agent Heluna HealthSenior Community Health Worker - Call Center AgentAlhambra, CaliforniaProvides personalized tutorial showing new users how to navigate the Patient Portal including downloading the Patient Portal app on patient’s smartphone, signing into the app, and teaching patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.). Assists patients and families remotely to enroll via email invitation or self- enrollment, download the Patient Portal app on patient’s smartphone, sign into the app, and teach patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.).
Supervisor, Medical Call Center - Access Center - Full Time 8 Hour Days (Exempt) (Non-Union) University of Southern CaliforniaSupervisor, Medical Call Center - Access Center - Full Time 8 Hour Days (Exempt) (Non-Union)Los Angeles, CA$68,640–$112,370 / yearWhen extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas.
Call Center Agent NVISION Eye CentersCall Center AgentAliso Viejo, CaliforniaFull timeOverview: NVISION® Eye Centers is one of the largest ophthalmology providers in the U.S., with over ninety centers across six states including California, Oregon, Arizona, Texas, and Utah. With more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors’ #1 Choice®. .
NewBilingual Call Center Supervisor (English & Spanish) Family Insurance Sales, LLCBilingual Call Center Supervisor (English & Spanish)Los Angeles, California$19–$30About the Role: You will oversee and support three essential departments that directly impact customer retention, sales growth, and client satisfaction: Retention Department – Contact existing customers with premium payment reminders and help reduce policy cancellations. As the department grows, the role will naturally evolve into approximately 70 percent leadership and coaching and 30 percent personal production, allowing you to focus on developing people, improving performance, and driving results across the department.
Inside Sales Agent-Call Center Alura Workforce SolutionsInside Sales Agent-Call CenterAliso Viejo, CAAn innovative leader in ophthalmology, they deliver an exceptional patient experience through advanced technology and a team of highly skilled, experienced surgeons — trusted by more than 3,000 referring eye doctors nationwide. We're looking for a high energy, people focused Inside Sales Call Center Agent who excels at building trust, influencing decisions, and guiding patients toward life-changing vision correction procedures.
NewLicensed Call Center Insurance Agent (Sales, Customer Service) Freeway Insurance Services America LLCLicensed Call Center Insurance Agent (Sales, Customer Service)Norwalk, CA$60,000–$150,000 / yearWith more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales production goals.
NewCall Center Insurance Agent (Sales, Customer Service) Freeway Insurance Services America LLCCall Center Insurance Agent (Sales, Customer Service)Buena Park, CA$5,000–$10,000 / yearWith more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales production goals.
NewLicensed Bilingual Call Center Insurance Agent (Sales, Customer Service) Freeway Insurance Services America LLCLicensed Bilingual Call Center Insurance Agent (Sales, Customer Service)Buena Park, CA$5,000–$10,000 / yearWith more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales production goals.
Call Center Representative I (California Only) Western GrowersCall Center Representative I (California Only)Irvine, CARemote$38,625.60–$50,874.31 / yearAt Pinnacle Claims Management, we are an innovative third-party administrator (TPA) that provides a full-suite of comprehensive and customized health benefits administration services for self-funded companies, including health management and wellness solutions, and pharmacy benefit management. The Call Center Representative I will play a crucial role in assisting clients over the phone and electronically, making a real difference in their experience with the Health Benefits Exchange (HBEX).
Remote Parts Call Center Agent AB VolvoRemote Parts Call Center AgentMira Loma, CARemoteHigh school diploma or equivalent, supplemented by technical training in Diesel Mechanics, Heavy Equipment Mechanics, Automotive Mechanics, Aircraft Maintenance, Parts Management, or a related field, plus a minimum of five (5) years of relevant experience in heavy-duty vehicle maintenance, mechanical repair, parts sales, or customer support. Associate degree in Diesel Technology, Automotive Technology, Mechanical Engineering Technology, or a related field, plus a minimum of three (3) years of relevant experience in heavy-duty vehicle maintenance, mechanical repair, parts sales, or customer support.
Call Center Sales Advisor II SkyOne Federal Credit UnionCall Center Sales Advisor IIHawthorne, CAFull timeAdditionally, you will support business development efforts by conducting outbound sales and service calls, while providing frontline coverage at our branches and call center, ensuring a seamless experience for our members. As a Full Time Member Services Advisor II at SkyOne Federal Credit Union, you will play a pivotal role in developing and nurturing member relationships through high-quality consultative service.
Inside Sales Agent - Call Center NVISION Eye CentersInside Sales Agent - Call CenterAliso Viejo, California$21–$25 / hourFull timeWe’re looking for a high energy , people focused Inside Sales Call Center Agent who excels at building trust, influencing decisions, and guiding patients toward life ‑ changing vision correction procedures. Overview: NVISION® Eye Centers is one of the largest ophthalmology providers in the U.S., with over ninety centers across six states including California, Oregon, Arizona, Texas, and Utah.
NewCall Center Representative-Temp Ultimate StaffingCall Center Representative-TempIrvine, CAFollow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the team member and assign the CRM record/information to the advisor based on rotation. * Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.
Call Center Sales Advisor I SkyOne Federal Credit UnionCall Center Sales Advisor IHawthorne, CAFull timeKey responsibilities include handling member inquiries by phone and in person; processing transactions and account maintenance; opening and closing memberships; establishing digital services (SkyFone, iSky, Mobile Banking, Bill Pay); supporting consumer loan applications and payoff requests; coordinating with internal partners for mortgages, IRAs, investments, and consumer loans; and following all policies, security requirements, and BSA/OFAC compliance. Throughout the day, you switch between focused tasks—like completing documentation, updating records, and checking details for accuracy—and member conversations where you listen, clarify, and confirm next steps.
CCSB Call Center Representative I Western GrowersCCSB Call Center Representative IIrvine, CARemote$38,625.60–$48,750 / yearAt Pinnacle Claims Management, we are an innovative third-party administrator (TPA) that provides a full-suite of comprehensive and customized health benefits administration services for self-funded companies, including health management and wellness solutions, and pharmacy benefit management. This position provides consultative telephonic and web-based assistance to Agents, Certified Enrollment Counselors, Qualified Health Plans (QHP), federal and state agencies and other stakeholders in Health Benefit Exchange administration.
Contact Call Center Supervisor Ultimate Staffing ServicesContact Call Center SupervisorEastvale, California$30 / hourGenesys Cloud CX Administration: Configure and maintain platform elements including call flows (via Genesys Architect), queues, wrap-up codes, canned responses, agent skills, and routing rules to ensure optimal interaction distribution and compliance. This role is responsible for leading, optimizing, and governing a high-performing customer service team through real-time analytics, AI-driven insights, and seamless platform administration using the Genesys Cloud CX platform.
Call Center Representative Ultimate Staffing ServicesCall Center RepresentativeIrvine, California$24 / hourFollow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the team member and assign the CRM record/information to the advisor based on rotation. * Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.
Call Center Represenative Ultimate Staffing ServicesCall Center RepresenativeCosta Mesa, California$24 / hourFollow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the team member and assign the CRM record/information to the advisor based on rotation. * Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.
Call Center Representative-Temp Ultimate Staffing ServicesCall Center Representative-TempIrvine, California$24 / hourFollow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the team member and assign the CRM record/information to the advisor based on rotation. * Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.
Anesthesiologist - Full-Time | $577,500 | 1–2 Calls per Week with Post-Call Off | St. Mary Medical Center - Long Beach, CA Somnia, Inc.Anesthesiologist - Full-Time | $577,500 | 1–2 Calls per Week with Post-Call Off | St. Mary Medical Center - Long Beach, CALong Beach, CaliforniaFull timeAverage 7,388 cases + 1,055 births annually | general, ortho, urology, | hearts, heads, trauma, neuro, peds | + OB (100 deliveries a month) . Overview: Somnia Anesthesia | Beautiful coastal location | Full spectrum anesthesia | Competitive pay & benefits - $577,500 | New Grads Welcomed!
Cardiac Anesthesiologist - Full-Time | $577,500 | 1–2 Calls per Week with Post-Call Off | St. Mary Medical Center - Long Beach, CA Somnia, Inc.Cardiac Anesthesiologist - Full-Time | $577,500 | 1–2 Calls per Week with Post-Call Off | St. Mary Medical Center - Long Beach, CALong Beach, CaliforniaFull timeAverage 7,388 cases + 1,055 births annually | general, ortho, urology, | 50 heart cases per year , heads, trauma, neuro, peds | + OB (100 deliveries a month) . To learn more about this opportunity, please text or call Katie Bezler, Clinical Recruiter, at (914) 629-8006 or email at kbezler@somniainc.com .
Call Center Representative, Part Time West Coast University IncCall Center Representative, Part TimeIrvine, CAFollow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation. As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.
Service Call Center Representative Norm ReevesService Call Center RepresentativeCerritos, CaliforniaThe Automotive BDC Service Representative plays a critical role in the success of the dealership's service department by efficiently managing customer inquiries, scheduling service appointments, and ensuring exceptional customer service. Team Collaboration: Collaborate closely with service advisors, technicians, and other departments to ensure a smooth service experience for customers.
Call Center Service Representative - Bilingual, Spanish (SCA) Govcio LLCCall Center Service Representative - Bilingual, Spanish (SCA)Irvine, California$20.30–$26.50 / hourBi-lingual (a minimum proficiency of a Speaking 2+ in Interpretation Performance according to the Interagency Language Roundtable Scale or its equivalent - https://www.govtilr.org/Skills/ILRscale2.htm) Quickly establish a rapport with callers, asking probing and thoughtful questions to identify concerns while applying deep knowledge of immigration enforcement and detention facility processes to address caller issues.
Sr. Director, Pharmacy - Prior Authorization & Call Center Blue Cross and Blue Shield AssociationSr. Director, Pharmacy - Prior Authorization & Call CenterLong Beach, CARequires a Doctor of Pharmacy (PharmD) degree from an accredited school of pharmacy in the U.S. Requires 12 years of prior experience in: a managed care health plan or pharmacy benefit management companies or other relevant settings; pharmacy prior authorization program and call center operations; developing and implementing strategic operational plans to optimize efficiency and cost outcomes. Collaborate cross-functionally with BSC Medical Directors, Appeals and Grievance and care management teams to share accountability for evidence-based decision-making, promote adherence to BSC coverage policies, facilitate care coordination and optimize customer experience.
NewCall Center Supervisor Family Health Care Centers of Greater Los Angeles, Inc.Call Center SupervisorBell Gardens, CaliforniaFull timeWorks closely with applicable FHCCGLA supervisors and managers to provide and foster good collaboration, teamwork and develop good working relationships for the best overall outcomes of the call center department. Verifies that appointment availability is checked across all FHCCGLA sites and schedules patients according to their specifications (e.g., provider preference, date/day/time, preferred site, etc.).
Service Call Center Representative Conant Automotive Resources LLCService Call Center RepresentativeCerritos, CAPart timeThe Automotive BDC Service Representative plays a critical role in the success of the dealership's service department by efficiently managing customer inquiries, scheduling service appointments, and ensuring exceptional customer service. Team Collaboration: Collaborate closely with service advisors, technicians, and other departments to ensure a smooth service experience for customers.
NewCall Center Service Representative - Bilingual, Spanish (SCA) GovCIOCall Center Service Representative - Bilingual, Spanish (SCA)Irvine, CA$20.30–$26.50 / hourThe posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Call Center Representative TIMEPROOFUSACall Center RepresentativeAnaheim, CAYou'll create interest, educate customers on how our products protect and enhance their homes, and schedule qualified appointments for our Sales Representatives — no hard selling, just genuine conversations and strong connections! With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling, we're building smarter, safer homes that stand the test of time.
Customer Service Call Center Fletcher Jones Management WestCustomer Service Call CenterIrvine, CaliforniaAt Fletcher Jones, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. Maintain high levels of guest satisfaction and client retention by taking full ownership of each guest’s experience, leaving a lasting positive impression on behalf of the company.
Call Center Representative Providence Health & ServicesCall Center RepresentativeBrea, CA$23–$30.29 / hourRequsition ID: 430352 Company: Providence Jobs Job Category: Customer Service Job Function: Administration Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Admin Support Department: 7520 PT ENGAGEMENT HERITAGE SVS Address: CA Brea 955 W Imperial Hwy Work Location: St Jude Heritage Medical Grp-W Imperial Hwy Brea Workplace Type: On-site Pay Range: $23.00 - $30.29 Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
Call Center Manager Bath Concepts Independent DealersCall Center ManagerAnaheim, CaliforniaQualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs.
Call Center Representative CR&R IncCall Center RepresentativeStanton, CACR&R Incorporated is one of Southern California's leading waste and recycling services providers, serving residential, commercial, and industrial customers across multiple states. As a Customer Service Representative, you will handle inbound calls, resolve issues, and process service requests that directly impact customer satisfaction and daily operations.
Call Center Representative Providence St. Joseph HealthCall Center RepresentativeBrea, CATogether, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. Under the direction of the Supervisor, Call Center, the Call Center Rep supports the Call Center Team and internal departments by advocating on behalf of members, and helps them navigate through the managed care system.
NewBilingual Insurance A/R Call Center Representative (REMOTE) Community Health Systems IncBilingual Insurance A/R Call Center Representative (REMOTE)CARemoteWith healthcare delivery systems in 36 distinct markets across 14 states, CHS operates 69 affiliated hospitals with more than 10,000 beds and approximately 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers. The Shared Services Center - Nashville provides business office support functions like billing, insurance follow-up, call center customer service, data entry and more for hospitals and healthcare providers.
Remote Healthcare Call Center Representative Conduent IncRemote Healthcare Call Center RepresentativeCARemoteThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area).
Medical Call Center Representative The Siskin GroupMedical Call Center RepresentativeInglewood, CAAllied Health Solutions Medical Group is an outpatient medical clinic committed to delivering high-quality, compassionate care to our patients. Monitor and respond to email communications via info@alliedhealthsolutions.com, as well as messages through Tebra and Office Ally.
Bilingual Spanish Call Center Representative MCI LCBilingual Spanish Call Center RepresentativeCARemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Japanese Bilingual Call Center Associate Staffmark Group LlcJapanese Bilingual Call Center AssociateTorrance, CAJob Description: Job Title: Japanese Bilingual Call Center Associate Location: Torrance, CA (onsite) Work Hours: 8-hour shifts, including weekends and holidays (between 5:00 AM - 4:00 PM) Employment Type: Full-Time, Direct Hire, Non-Exempt We are seeking a Japanese Bilingual Call Center Associate to support customers with travel reservations, airline ticketing, and itinerary changes. This role provides full training, making it ideal for candidates with strong communication skills and bilingual proficiency in Japanese and English, even without prior call center or travel industry experience.
Outbound Call Center Representative Syra Health CorpOutbound Call Center RepresentativeCAEncourages members to participate in the Care Management Quality programs by providing information about the program, outlining program features, value, and explaining available services. Under direct supervision, handles inbound/outbound enrollment and engagement calls via the WDE dialer system with eligible members to provide information regarding program features.
Collections Call Center Glidewell DentalCollections Call CenterIrvine, CaliforniaProvides administrative support and excellent customer service to all internal and external customers such as but not limited to answering inbound telephone calls, making outbound collection calls, updating related account information, researching accounts, and inputting call notes in order to establish and maintain effective and cooperative working relationships. Provides excellent customer service with requests regarding current and previous account balances, collection issues, processing customer refunds, reviewing and processing account adjustments, and resolving client discrepancies.
Service Department Call Center Representative (BDC) - Puente Hills Nissan - City of Industry,CA Surf City NissanService Department Call Center Representative (BDC) - Puente Hills Nissan - City of Industry,CACity of Industry, CA$17–$21 / hourAs a Service Department Call Center Representative, you will answer phone calls, set appointments for service teams, and assist the Service Department with responding to leads. We are looking for energetic professionals who have successfully delivered on goals while maintaining the highest customer satisfaction.
Advice RN - Nurse Advice Call Center Providence Health & ServicesAdvice RN - Nurse Advice Call CenterBrea, CA$48.03–$74.56 / hourRequsition ID: 433988 Company: Providence Jobs Job Category: Clinical Administration Job Function: Clinical Support Job Schedule: Part time Job Shift: Multiple shifts available Career Track: Nursing Department: 7520 NURSE ADVICE CALL CENTER CA HERITAGE SERVICES Address: CA Brea 955 W Imperial Hwy Work Location: St Jude Heritage Medical Grp-W Imperial Hwy Brea Workplace Type: On-site Pay Range: $48.03 - $74.56 Under the direction of the Supervisor/Manager, this position is responsible for triaging incoming calls, assessing needs and providing appropriate healthcare options including facilitating referral to primary providers, health care facilities and community resources.
Call Center Receptionist Westeasthub LlcCall Center Receptionistyorba linda, CAIn this role, you will answer incoming calls, direct inquiries, and proactively make outbound calls to promote our services and acquire new customers. Make outbound calls to promote services and acquire new customers.
Call Center Remote RN - F/T PMs Medcor IncCall Center Remote RN - F/T PMsCARemoteTo preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times. By joining our nursing team, you will be helping thousands of employers better manage their workplace injuries and improve the quality of healthcare for their employees.
NewCall Center Manager (Healthcare) Infusion for HealthCall Center Manager (Healthcare)Brea, CA$90,000–$100,000 / yearThis pivotal role will be instrumental in driving rapid, sustained and scalable performance for multiple service functions, ensuring exceptional patient care operations, operational efficiency, and regulatory compliance. Key Responsibilities: Leadership & Team Management: Train and develop a high-performing off-site team, fostering a culture of pride and ownership.
Call Center Representative/Inside Sales CbCall Center Representative/Inside SalesSouth El Monte, CaliforniaInspired by the groundbreaking work of Joyce Epstein, a renowned expert in family engagement, PEBSAF's comprehensive virtual parent workshops provide a wealth of resources and guidance on a wide range of topics, from effective communication strategies to homework support and navigating the school curriculum. Recognizing the profound impact of parental involvement in a child's educational journey, PEBSAF has made it its mission to bridge the gap between home and school, empowering parents with the knowledge and skills they need to actively support their children's learning.