Helpdesk Call Center Representative - Level 1 IconmaHelpdesk Call Center Representative - Level 1Smithfield, RI$15–$17 / hourProvide on-site field technicians first level technical support for troubleshooting issues encountered in stores during technology implementation / upgrades and ensure project implementation protocols are followed. Responsibilities:This is a Technology rollout call center, so all our assignments involve taking or making calls for multiple technology projects.
NewHR Service Center Representative - Junior - Contract TalentBurst, Inc.HR Service Center Representative - Junior - ContractFramingham, MA$22–$22 / hourResponds to inquiries including, but not limited to, HR policies and procedures, health and wellness benefits and leaves of absence through multiple modes of contacts (phones, emails, ad hoc reports). Escalates complex cases to internal resources, including Specialists, SMEs, CoEs and HRBPs for further research and resolution.
NewCustomer Service Coordinator IconmaCustomer Service CoordinatorTewksbury, MA$15.64–$18.64 / hourli>Referral Program. Why Should You Apply?Health Benefits.
NewCustomer Service Coordinator I - Contract TalentBurst, Inc.Customer Service Coordinator I - ContractTewksbury, MA$18–$20 / hourli>In this role, you will act as the first line of contact on the 800# phone line, working directly with North American customers and a wide spectrum of Client's Life Sciences employees, including Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing, and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
Call Center Representative - Lowell Rockland Trust CompanyCall Center Representative - LowellLowell, MA$19–$21 / hourp>A Call Center Representative I should have or exhibit the following characteristics and qualifications: High School diploma required (4 year college degree or equivalent work experience preferred). As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work.
Call Center Representative - Franklin Rockland Trust CompanyCall Center Representative - FranklinFranklin, MA$19–$21 / hourp>A Call Center Representative I should have or exhibit the following characteristics and qualifications: High School diploma required (4 year college degree or equivalent work experience preferred). As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work.
Call Center Representative - Plymouth Rockland Trust CompanyCall Center Representative - PlymouthPlymouth, MA$19–$21 / hourp>A Call Center Representative I should have or exhibit the following characteristics and qualifications: High School diploma required (4 year college degree or equivalent work experience preferred). As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work.
NewAssistant Manager - Call Center Wynn Resorts LtdAssistant Manager - Call CenterEverett, MA$61,000–$66,000 / yearSituated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor will include a six-acre park along the water that will feature a harborwalk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk. Must have the ability to promote positive, fair, and ethical relations with all team member, with all Encore contractors, and in all interactions within the Host and Surrounding communities, as an ambassador of the Encore brand, Understands and is well versed in the resort, hotel features, and services including all outlets, hours of operation, actives, and events available to guests.
Call Center Representative - Brockton Rockland TrustCall Center Representative - BrocktonBrockton, MAFull timeAs a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all – from loans to checking accounts, online banking, and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Part Time Call Center Representative Trainee Rockland Trust CompanyPart Time Call Center Representative TraineeFranklin, MAp>As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all - from loans to checking accounts, online banking, and more - you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Call Center Representative - Brockton Rockland Trust CompanyCall Center Representative - BrocktonBrockton, MA$19–$21 / hourp>As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all - from loans to checking accounts, online banking, and more - you will engage customers in all areas of banking, as well as identify any financial needs they may have.
NewCall Center Representative Vaco LLCCall Center RepresentativeWakefield, MA$22–$22p> Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewCall Center Representative - Part-time Vaco LLCCall Center Representative - Part-timeWakefield, MA$22–$22p> Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Call Center Representative Berkshire BankCall Center RepresentativeMedford, MA$20–$28.90 / hourEnsures excellent customer service by responding to general account inquiries, deposit and loan rate requests, information about products and services, Online Banking and ATM/Debit Card issues. Continually advances level of knowledge to ensure the development of a full-service, omni-channel contact center which may include account opening, loan applications, loan payments, live chat, and various other customer service requests.
Call Center Associate Renewal by Andersen | Esler CompaniesCall Center AssociateMarlborough, Massachusetts$50,000–$70,000 / yearOverview: If you have experience in customer service, motivated by metrics and set goals, this is the opportunity for you! As an Inside Sales Representative for Esler Companies – Renewal by Andersen you will speak directly with homeowners who are interested in our industry leading products and services (no cold calling!). With weekly and monthly bonuses our reps earn an average of $50,000-$70,000 yearly. Teammate Assistance Plan .Automotive Call Center Representative - Porsche Natick Asbury Automotive Group IncAutomotive Call Center Representative - Porsche NatickNatick, MA$45,000–$50,000 / yearThe final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect. Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States.Call Center Agent Metro MedicalCall Center AgentChelmsford, MAUsing excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.Call Center Telephone Banker Macpower Digital Assets Edge Private LimitedCall Center Telephone BankerLincoln, RIdiv style="text-align:justify"> Job Summary: We have multiple job position opened for Call Center Banker (Call Center Specialist) and as a Call Center Banker (Call Center Specialist) you will listen to our clients to understand which products and services are best suited for their unique needs while providing an exceptional client experience. Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport, and handling objections.Call Center Associate Esler Companies LLCCall Center AssociateFramingham, MA$50,000–$70,000 / yearIdentify customers unique home situations Schedule appointments for our Sales Consultants to go out to price and sell the job Communicate effectively, actively listen, and show empathy as the first point of contact with our customer Provide world class customer service with the methodology, resources and dedicated coaches we provide to guide you to success. Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service.Food Service Call Center Operator Brigham and Women's HospitalFood Service Call Center OperatorBoston, MA$18.58–$26.58 / hourThis position requires working with and assisting other members of the Room Service team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following Federal, State, Local and hospital sanitation and safety procedures. These requests may include contacting and following through with the clinical dietitian regarding diet order issues or supplement changes, or room service team members to resolve meal service issues or handle special requests.NewConsultant - Call Center Transformation McKinsey & Co IncConsultant - Call Center TransformationBoston, MAp>As a Specialist in McKinsey's world-class Operations Practice you will be responsible for blending strategic thinking with hands-on implementation and defining operational strategies to help our clients around the world solve their most critical problems. You will help drive the vision for the new horizons of agentic and AI in customer care; defining new frameworks, innovative approaches, solution designs, and diagnostic assets that drive measurable client impact.Call Center Operator II Brigham and Women's HospitalCall Center Operator IIBoston, MA$18.58–$26.58 / hourThis position requires working with and assisting other members of the Room Service team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following Federal, State, Local and hospital sanitation and safety procedures. These requests may include contacting and following through with the clinical dietitian regarding diet order issues or supplement changes, or room service team members to resolve meal service issues or handle special requests.Call Center Rep Lowell General HospitalCall Center RepBoston, MA$17–$20.77 / hourGENERAL SUMMARY: Under general supervision is responsible for the ongoing and uninterrupted flow of calls within the Tufts Medical Center complex through use of the electronic telephone consoles Performs routine duties that require exceptional computer skills, proper phone etiquette, Proficiency in special dietary procedures, and knowledge of routine modified diets and combinations of diet modifications. PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS: As a call center representative at Tufts Medical Center you will be a key member of the hospitality team providing excellent customer service and working in a fast paced high volume call center that handles multiple hospital services which directly impact patient care.Call Center Supervisor Renewal by Andersen | Esler CompaniesCall Center SupervisorNorthborough, Massachusetts$80,000–$100,000 / yeardiv> Benefits. Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service..Call Center Agent Harbor Health Services IncCall Center AgentMAHarbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Manages the pre-registration process, ensuring that all data fields are appropriately and accurately completed, timely and accurate data enters patient demographics and insurance information.Call Center Rep Level I Upham's Corner Health CenterCall Center Rep Level IMA$18–$25 / hourThe Representative follows all call and walk-in protocols as trained, including appropriate greeting, answering and handling of calls and/or walk-ins, patient identification, demographic, account, and insurance verification, PCP assignment, appointment history review and scheduling protocols, telephone encounter documentation, and accurate and complete data entry and documentation in all computer systems, including the Electronic Medical Record (EMR) system. Administratively triage patients presenting with an urgent need for an appointment and interface with the Triage Nurse and/or Urgent Care clinical staff on scheduling a Urgent Care, Same Day appointment, or transfer to a nurse regarding advice to go to the Emergency Room, discharge planning and/or critical results.Licensure Call Center Representative Commonwealth of MassachusettsLicensure Call Center RepresentativeEverett, MAo research required information using available resources o provide educators and prospective educators with accurate information o enter new educators and prospective educators information into system o route calls to appropriate resource, if/when the call requires o provide follow up to educators and prospective educators calls where necessary o Attend OEL staff meetings and other required meetings to stay informed of any changes to policy, procedures or regulations. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.Call Center Representative, Ambulatory Brigham and Women's HospitalCall Center Representative, AmbulatoryLawrence, MA$17.71–$23.20 / hourp>Site: Mass General Brigham Community Physicians, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.NewCall Center Rep Tufts MedicineCall Center RepBoston, MA$17–$20.77 / hourp>As a call center representative at Tufts Medical Center youwill be a key member of the hospitality team providing excellent customer service and working in a fast paced high volume call center that handles multiple hospital services which directly impact patient care. Performs routine duties that require exceptional computer skills, proper phone etiquette, proficiency in special dietary procedures, and knowledge of routine modified diets and combinations of diet modifications.Patient Services Representative, Call Center Sturdy Memorial HospitalPatient Services Representative, Call CenterAttleboro, MA$19.85–$30.05 / hourThis role is responsible for delivering excellent customer service by professionally handling incoming calls, scheduling appointments, addressing patient inquiries, and supporting clinical and administrative teams. Age and Diversity Related Criteria: Consistently treats patients, colleagues, and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures.Call Center Representative- Boston Logan Airport Enterprise HoldingsCall Center Representative- Boston Logan AirportBoston, MAEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Call Center Representative will also gain knowledge through local training and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch.Call Center Representative Boston Logan Airport Enterprise Holdings IncCall Center Representative Boston Logan AirportBoston, MAp>Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Call Center Representative will also gain knowledge through local training and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch.Radiology Scheduler- Call Center Brigham and Women's HospitalRadiology Scheduler- Call CenterBoston, MA$18.58–$26.58 / hourli>Provides excellent customer service to both internal and external customers of the Mass General Brigham Hospitals and ambulatory practices; supports ongoing communication and provides service recovery when needed with patients and referring physicians. Site: The Brigham and Women''s Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.Call Center Supervisor Esler Companies LLCCall Center SupervisorNorthborough, MA$80,000–$100,000 / yearli>Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America.NewCall Center Agent DraftomatCall Center AgentBoston, MA$19–$27 / hourp style="margin:0px;font-size:13px;color:rgb( 89 , 89 , 89 )">Draftomat specializes in landscaping and grounds maintenance services designed to keep residential and commercial outdoor spaces clean, organized, and visually appealing. We are looking for motivated and professional Call Center Agents to assist customers with service inquiries, appointment scheduling, and account support.Call Center Associate Banker - 2nd shift Bank of America CorpCall Center Associate Banker - 2nd shiftLincoln, RI$25–$27 / hourResponsibilities:Works with clients to uncover needs for credit and short term lending while asking questions to uncover additional financial needs and recommending the best products, services, and solutions to meet those needsResponds to customer inquiries and concerns, creating customized solutionsSells and fulfills banking products including credit cards, lending needs, checking and savings accounts. Key responsibilities include addressing card servicing and sales opportunities, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs.Call Center Bilingual (Spanish/English) Associate Banker - 1st or 2nd shift Bank of America CorpCall Center Bilingual (Spanish/English) Associate Banker - 1st or 2nd shiftLincoln, RI$25–$27 / hourResponsibilities:Works with clients to uncover needs for credit and short term lending while asking questions to uncover additional financial needs and recommending the best products, services, and solutions to meet those needsResponds to customer inquiries and concerns, creating customized solutionsSells and fulfills banking products including credit cards, lending needs, checking and savings accounts. Key responsibilities include addressing card servicing and sales opportunities, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs.Call Center Coordinator - School of Dental Medicine Tufts UniversityCall Center Coordinator - School of Dental MedicineBoston, MARemotep>The Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patient's needs and assisting to their questions and inquiries appropriately. The Call Center Coordinator (CCC) triages or resolves new patient and general inquiries to the dental school made over the phone or online.Patient Experience Representative I- ORL Call Center Boston Children's HospitalPatient Experience Representative I- ORL Call CenterBoston, MA$19.06–$27.64 / hourp>Position Summary: Works under close supervision to provide administrative and customer service support within the Call Center, ensuring a positive patient and family experience through efficient coordination of scheduling, registration, and service-related inquiries. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.Call Center Agent ONS MSO LLCCall Center AgentMAAs a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.Customer Service Representative / Inbound Call Center South Shore HealthCustomer Service Representative / Inbound Call CenterWeymouth, MA1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.Helpdesk Call Center Representative - Level 1 ICONMA, LLCHelpdesk Call Center Representative - Level 1Smithfield, RI$15–$17 / hourli>Referral Program. Why Should You Apply?Health Benefits.Call Center Financial Coach Hanscom Federal Credit UnionCall Center Financial CoachLittleton, MassachusettsMust be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. You are able to provide everyone you assist or support with a high level of service, have strong organization and multi-tasking skills, and are searching for a rewarding career where you are valued and respected.Call Center Representative/Dispatcher Landry MechanicalCall Center Representative/DispatcherMassachusettsWhen you join our team, you’re not just answering phones, you’re building trust, creating exceptional customer experiences, and ensuring our technicians are set up for success. Our Call Center Representatives and Dispatchers are the first voice our customers hear and the heartbeat of our daily operations.Call Center Agent Waltham Pest ServicesCall Center AgentPembroke, Massachusetts$23–$25 / hourp style="margin:0px">. You thrive in a fast-paced environment, enjoy connecting with customers, and bring strong communication and inside sales skills to the table.BDC Call Center (West) BochBDC Call Center (West)Westford, MAp>Successful automotive group looking for dynamic, energetic, career oriented professionals who are masters of influence and love working the telephone. Basic computer knowledge including Microsoft Office/Google Docs and efficient typing and writing skills.Boston Emergency Services Team Call Center Clinician (Per Diem) Boston Medical CenterBoston Emergency Services Team Call Center Clinician (Per Diem)Boston, MA$30.90–$38.42 / hourli>Refers patients to appropriate outpatient facilities if appropriate, and maintains an up-to date listing of, and liaison with, outpatient facilities, residential facilities, shelters and half way houses. KNOWLEDGE AND SKILLS: Requires knowledge of referral process and community resources and agencies relative to health, protective services, crisis intervention, disability, etc.Patient Experience Representative I- Urology Call Center Boston Children's HospitalPatient Experience Representative I- Urology Call CenterBoston, MA$19.06–$27.64 / hourYou will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.Patient Experience Representative - Immunology Call Center Boston Children's HospitalPatient Experience Representative - Immunology Call CenterBoston, MA$19.06–$27.64 / hourp>Position Summary: As a Patient Experience Representative you will work to provide support to the administrative operations/front desk service and ensure the best possible patient experience by effectively coordinating services to patients and families for our Immunology department. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.12345678910Resume ResourcesFree Resume TemplatesFree Resume Builder
Automotive Call Center Representative - Porsche Natick Asbury Automotive Group IncAutomotive Call Center Representative - Porsche NatickNatick, MA$45,000–$50,000 / yearThe final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect. Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States.
Call Center Agent Metro MedicalCall Center AgentChelmsford, MAUsing excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.
Call Center Telephone Banker Macpower Digital Assets Edge Private LimitedCall Center Telephone BankerLincoln, RIdiv style="text-align:justify"> Job Summary: We have multiple job position opened for Call Center Banker (Call Center Specialist) and as a Call Center Banker (Call Center Specialist) you will listen to our clients to understand which products and services are best suited for their unique needs while providing an exceptional client experience. Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport, and handling objections.
Call Center Associate Esler Companies LLCCall Center AssociateFramingham, MA$50,000–$70,000 / yearIdentify customers unique home situations Schedule appointments for our Sales Consultants to go out to price and sell the job Communicate effectively, actively listen, and show empathy as the first point of contact with our customer Provide world class customer service with the methodology, resources and dedicated coaches we provide to guide you to success. Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service.
Food Service Call Center Operator Brigham and Women's HospitalFood Service Call Center OperatorBoston, MA$18.58–$26.58 / hourThis position requires working with and assisting other members of the Room Service team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following Federal, State, Local and hospital sanitation and safety procedures. These requests may include contacting and following through with the clinical dietitian regarding diet order issues or supplement changes, or room service team members to resolve meal service issues or handle special requests.
NewConsultant - Call Center Transformation McKinsey & Co IncConsultant - Call Center TransformationBoston, MAp>As a Specialist in McKinsey's world-class Operations Practice you will be responsible for blending strategic thinking with hands-on implementation and defining operational strategies to help our clients around the world solve their most critical problems. You will help drive the vision for the new horizons of agentic and AI in customer care; defining new frameworks, innovative approaches, solution designs, and diagnostic assets that drive measurable client impact.
Call Center Operator II Brigham and Women's HospitalCall Center Operator IIBoston, MA$18.58–$26.58 / hourThis position requires working with and assisting other members of the Room Service team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following Federal, State, Local and hospital sanitation and safety procedures. These requests may include contacting and following through with the clinical dietitian regarding diet order issues or supplement changes, or room service team members to resolve meal service issues or handle special requests.
Call Center Rep Lowell General HospitalCall Center RepBoston, MA$17–$20.77 / hourGENERAL SUMMARY: Under general supervision is responsible for the ongoing and uninterrupted flow of calls within the Tufts Medical Center complex through use of the electronic telephone consoles Performs routine duties that require exceptional computer skills, proper phone etiquette, Proficiency in special dietary procedures, and knowledge of routine modified diets and combinations of diet modifications. PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS: As a call center representative at Tufts Medical Center you will be a key member of the hospitality team providing excellent customer service and working in a fast paced high volume call center that handles multiple hospital services which directly impact patient care.
Call Center Supervisor Renewal by Andersen | Esler CompaniesCall Center SupervisorNorthborough, Massachusetts$80,000–$100,000 / yeardiv> Benefits. Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service..Call Center Agent Harbor Health Services IncCall Center AgentMAHarbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Manages the pre-registration process, ensuring that all data fields are appropriately and accurately completed, timely and accurate data enters patient demographics and insurance information.Call Center Rep Level I Upham's Corner Health CenterCall Center Rep Level IMA$18–$25 / hourThe Representative follows all call and walk-in protocols as trained, including appropriate greeting, answering and handling of calls and/or walk-ins, patient identification, demographic, account, and insurance verification, PCP assignment, appointment history review and scheduling protocols, telephone encounter documentation, and accurate and complete data entry and documentation in all computer systems, including the Electronic Medical Record (EMR) system. Administratively triage patients presenting with an urgent need for an appointment and interface with the Triage Nurse and/or Urgent Care clinical staff on scheduling a Urgent Care, Same Day appointment, or transfer to a nurse regarding advice to go to the Emergency Room, discharge planning and/or critical results.Licensure Call Center Representative Commonwealth of MassachusettsLicensure Call Center RepresentativeEverett, MAo research required information using available resources o provide educators and prospective educators with accurate information o enter new educators and prospective educators information into system o route calls to appropriate resource, if/when the call requires o provide follow up to educators and prospective educators calls where necessary o Attend OEL staff meetings and other required meetings to stay informed of any changes to policy, procedures or regulations. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.Call Center Representative, Ambulatory Brigham and Women's HospitalCall Center Representative, AmbulatoryLawrence, MA$17.71–$23.20 / hourp>Site: Mass General Brigham Community Physicians, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.NewCall Center Rep Tufts MedicineCall Center RepBoston, MA$17–$20.77 / hourp>As a call center representative at Tufts Medical Center youwill be a key member of the hospitality team providing excellent customer service and working in a fast paced high volume call center that handles multiple hospital services which directly impact patient care. Performs routine duties that require exceptional computer skills, proper phone etiquette, proficiency in special dietary procedures, and knowledge of routine modified diets and combinations of diet modifications.Patient Services Representative, Call Center Sturdy Memorial HospitalPatient Services Representative, Call CenterAttleboro, MA$19.85–$30.05 / hourThis role is responsible for delivering excellent customer service by professionally handling incoming calls, scheduling appointments, addressing patient inquiries, and supporting clinical and administrative teams. Age and Diversity Related Criteria: Consistently treats patients, colleagues, and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures.Call Center Representative- Boston Logan Airport Enterprise HoldingsCall Center Representative- Boston Logan AirportBoston, MAEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Call Center Representative will also gain knowledge through local training and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch.Call Center Representative Boston Logan Airport Enterprise Holdings IncCall Center Representative Boston Logan AirportBoston, MAp>Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Call Center Representative will also gain knowledge through local training and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch.Radiology Scheduler- Call Center Brigham and Women's HospitalRadiology Scheduler- Call CenterBoston, MA$18.58–$26.58 / hourli>Provides excellent customer service to both internal and external customers of the Mass General Brigham Hospitals and ambulatory practices; supports ongoing communication and provides service recovery when needed with patients and referring physicians. Site: The Brigham and Women''s Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.Call Center Supervisor Esler Companies LLCCall Center SupervisorNorthborough, MA$80,000–$100,000 / yearli>Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America.NewCall Center Agent DraftomatCall Center AgentBoston, MA$19–$27 / hourp style="margin:0px;font-size:13px;color:rgb( 89 , 89 , 89 )">Draftomat specializes in landscaping and grounds maintenance services designed to keep residential and commercial outdoor spaces clean, organized, and visually appealing. We are looking for motivated and professional Call Center Agents to assist customers with service inquiries, appointment scheduling, and account support.Call Center Associate Banker - 2nd shift Bank of America CorpCall Center Associate Banker - 2nd shiftLincoln, RI$25–$27 / hourResponsibilities:Works with clients to uncover needs for credit and short term lending while asking questions to uncover additional financial needs and recommending the best products, services, and solutions to meet those needsResponds to customer inquiries and concerns, creating customized solutionsSells and fulfills banking products including credit cards, lending needs, checking and savings accounts. Key responsibilities include addressing card servicing and sales opportunities, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs.Call Center Bilingual (Spanish/English) Associate Banker - 1st or 2nd shift Bank of America CorpCall Center Bilingual (Spanish/English) Associate Banker - 1st or 2nd shiftLincoln, RI$25–$27 / hourResponsibilities:Works with clients to uncover needs for credit and short term lending while asking questions to uncover additional financial needs and recommending the best products, services, and solutions to meet those needsResponds to customer inquiries and concerns, creating customized solutionsSells and fulfills banking products including credit cards, lending needs, checking and savings accounts. Key responsibilities include addressing card servicing and sales opportunities, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs.Call Center Coordinator - School of Dental Medicine Tufts UniversityCall Center Coordinator - School of Dental MedicineBoston, MARemotep>The Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patient's needs and assisting to their questions and inquiries appropriately. The Call Center Coordinator (CCC) triages or resolves new patient and general inquiries to the dental school made over the phone or online.Patient Experience Representative I- ORL Call Center Boston Children's HospitalPatient Experience Representative I- ORL Call CenterBoston, MA$19.06–$27.64 / hourp>Position Summary: Works under close supervision to provide administrative and customer service support within the Call Center, ensuring a positive patient and family experience through efficient coordination of scheduling, registration, and service-related inquiries. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.Call Center Agent ONS MSO LLCCall Center AgentMAAs a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.Customer Service Representative / Inbound Call Center South Shore HealthCustomer Service Representative / Inbound Call CenterWeymouth, MA1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.Helpdesk Call Center Representative - Level 1 ICONMA, LLCHelpdesk Call Center Representative - Level 1Smithfield, RI$15–$17 / hourli>Referral Program. Why Should You Apply?Health Benefits.Call Center Financial Coach Hanscom Federal Credit UnionCall Center Financial CoachLittleton, MassachusettsMust be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. You are able to provide everyone you assist or support with a high level of service, have strong organization and multi-tasking skills, and are searching for a rewarding career where you are valued and respected.Call Center Representative/Dispatcher Landry MechanicalCall Center Representative/DispatcherMassachusettsWhen you join our team, you’re not just answering phones, you’re building trust, creating exceptional customer experiences, and ensuring our technicians are set up for success. Our Call Center Representatives and Dispatchers are the first voice our customers hear and the heartbeat of our daily operations.Call Center Agent Waltham Pest ServicesCall Center AgentPembroke, Massachusetts$23–$25 / hourp style="margin:0px">. You thrive in a fast-paced environment, enjoy connecting with customers, and bring strong communication and inside sales skills to the table.BDC Call Center (West) BochBDC Call Center (West)Westford, MAp>Successful automotive group looking for dynamic, energetic, career oriented professionals who are masters of influence and love working the telephone. Basic computer knowledge including Microsoft Office/Google Docs and efficient typing and writing skills.Boston Emergency Services Team Call Center Clinician (Per Diem) Boston Medical CenterBoston Emergency Services Team Call Center Clinician (Per Diem)Boston, MA$30.90–$38.42 / hourli>Refers patients to appropriate outpatient facilities if appropriate, and maintains an up-to date listing of, and liaison with, outpatient facilities, residential facilities, shelters and half way houses. KNOWLEDGE AND SKILLS: Requires knowledge of referral process and community resources and agencies relative to health, protective services, crisis intervention, disability, etc.Patient Experience Representative I- Urology Call Center Boston Children's HospitalPatient Experience Representative I- Urology Call CenterBoston, MA$19.06–$27.64 / hourYou will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.Patient Experience Representative - Immunology Call Center Boston Children's HospitalPatient Experience Representative - Immunology Call CenterBoston, MA$19.06–$27.64 / hourp>Position Summary: As a Patient Experience Representative you will work to provide support to the administrative operations/front desk service and ensure the best possible patient experience by effectively coordinating services to patients and families for our Immunology department. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.12345678910Resume ResourcesFree Resume TemplatesFree Resume Builder
Call Center Agent Harbor Health Services IncCall Center AgentMAHarbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Manages the pre-registration process, ensuring that all data fields are appropriately and accurately completed, timely and accurate data enters patient demographics and insurance information.
Call Center Rep Level I Upham's Corner Health CenterCall Center Rep Level IMA$18–$25 / hourThe Representative follows all call and walk-in protocols as trained, including appropriate greeting, answering and handling of calls and/or walk-ins, patient identification, demographic, account, and insurance verification, PCP assignment, appointment history review and scheduling protocols, telephone encounter documentation, and accurate and complete data entry and documentation in all computer systems, including the Electronic Medical Record (EMR) system. Administratively triage patients presenting with an urgent need for an appointment and interface with the Triage Nurse and/or Urgent Care clinical staff on scheduling a Urgent Care, Same Day appointment, or transfer to a nurse regarding advice to go to the Emergency Room, discharge planning and/or critical results.
Licensure Call Center Representative Commonwealth of MassachusettsLicensure Call Center RepresentativeEverett, MAo research required information using available resources o provide educators and prospective educators with accurate information o enter new educators and prospective educators information into system o route calls to appropriate resource, if/when the call requires o provide follow up to educators and prospective educators calls where necessary o Attend OEL staff meetings and other required meetings to stay informed of any changes to policy, procedures or regulations. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
Call Center Representative, Ambulatory Brigham and Women's HospitalCall Center Representative, AmbulatoryLawrence, MA$17.71–$23.20 / hourp>Site: Mass General Brigham Community Physicians, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
NewCall Center Rep Tufts MedicineCall Center RepBoston, MA$17–$20.77 / hourp>As a call center representative at Tufts Medical Center youwill be a key member of the hospitality team providing excellent customer service and working in a fast paced high volume call center that handles multiple hospital services which directly impact patient care. Performs routine duties that require exceptional computer skills, proper phone etiquette, proficiency in special dietary procedures, and knowledge of routine modified diets and combinations of diet modifications.
Patient Services Representative, Call Center Sturdy Memorial HospitalPatient Services Representative, Call CenterAttleboro, MA$19.85–$30.05 / hourThis role is responsible for delivering excellent customer service by professionally handling incoming calls, scheduling appointments, addressing patient inquiries, and supporting clinical and administrative teams. Age and Diversity Related Criteria: Consistently treats patients, colleagues, and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures.
Call Center Representative- Boston Logan Airport Enterprise HoldingsCall Center Representative- Boston Logan AirportBoston, MAEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Call Center Representative will also gain knowledge through local training and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch.
Call Center Representative Boston Logan Airport Enterprise Holdings IncCall Center Representative Boston Logan AirportBoston, MAp>Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Call Center Representative will also gain knowledge through local training and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch.
Radiology Scheduler- Call Center Brigham and Women's HospitalRadiology Scheduler- Call CenterBoston, MA$18.58–$26.58 / hourli>Provides excellent customer service to both internal and external customers of the Mass General Brigham Hospitals and ambulatory practices; supports ongoing communication and provides service recovery when needed with patients and referring physicians. Site: The Brigham and Women''s Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.
Call Center Supervisor Esler Companies LLCCall Center SupervisorNorthborough, MA$80,000–$100,000 / yearli>Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America.
NewCall Center Agent DraftomatCall Center AgentBoston, MA$19–$27 / hourp style="margin:0px;font-size:13px;color:rgb( 89 , 89 , 89 )">Draftomat specializes in landscaping and grounds maintenance services designed to keep residential and commercial outdoor spaces clean, organized, and visually appealing. We are looking for motivated and professional Call Center Agents to assist customers with service inquiries, appointment scheduling, and account support.
Call Center Associate Banker - 2nd shift Bank of America CorpCall Center Associate Banker - 2nd shiftLincoln, RI$25–$27 / hourResponsibilities:Works with clients to uncover needs for credit and short term lending while asking questions to uncover additional financial needs and recommending the best products, services, and solutions to meet those needsResponds to customer inquiries and concerns, creating customized solutionsSells and fulfills banking products including credit cards, lending needs, checking and savings accounts. Key responsibilities include addressing card servicing and sales opportunities, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs.
Call Center Bilingual (Spanish/English) Associate Banker - 1st or 2nd shift Bank of America CorpCall Center Bilingual (Spanish/English) Associate Banker - 1st or 2nd shiftLincoln, RI$25–$27 / hourResponsibilities:Works with clients to uncover needs for credit and short term lending while asking questions to uncover additional financial needs and recommending the best products, services, and solutions to meet those needsResponds to customer inquiries and concerns, creating customized solutionsSells and fulfills banking products including credit cards, lending needs, checking and savings accounts. Key responsibilities include addressing card servicing and sales opportunities, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs.
Call Center Coordinator - School of Dental Medicine Tufts UniversityCall Center Coordinator - School of Dental MedicineBoston, MARemotep>The Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patient's needs and assisting to their questions and inquiries appropriately. The Call Center Coordinator (CCC) triages or resolves new patient and general inquiries to the dental school made over the phone or online.
Patient Experience Representative I- ORL Call Center Boston Children's HospitalPatient Experience Representative I- ORL Call CenterBoston, MA$19.06–$27.64 / hourp>Position Summary: Works under close supervision to provide administrative and customer service support within the Call Center, ensuring a positive patient and family experience through efficient coordination of scheduling, registration, and service-related inquiries. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Call Center Agent ONS MSO LLCCall Center AgentMAAs a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
Customer Service Representative / Inbound Call Center South Shore HealthCustomer Service Representative / Inbound Call CenterWeymouth, MA1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.
Helpdesk Call Center Representative - Level 1 ICONMA, LLCHelpdesk Call Center Representative - Level 1Smithfield, RI$15–$17 / hourli>Referral Program. Why Should You Apply?Health Benefits.
Call Center Financial Coach Hanscom Federal Credit UnionCall Center Financial CoachLittleton, MassachusettsMust be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. You are able to provide everyone you assist or support with a high level of service, have strong organization and multi-tasking skills, and are searching for a rewarding career where you are valued and respected.
Call Center Representative/Dispatcher Landry MechanicalCall Center Representative/DispatcherMassachusettsWhen you join our team, you’re not just answering phones, you’re building trust, creating exceptional customer experiences, and ensuring our technicians are set up for success. Our Call Center Representatives and Dispatchers are the first voice our customers hear and the heartbeat of our daily operations.
Call Center Agent Waltham Pest ServicesCall Center AgentPembroke, Massachusetts$23–$25 / hourp style="margin:0px">. You thrive in a fast-paced environment, enjoy connecting with customers, and bring strong communication and inside sales skills to the table.
BDC Call Center (West) BochBDC Call Center (West)Westford, MAp>Successful automotive group looking for dynamic, energetic, career oriented professionals who are masters of influence and love working the telephone. Basic computer knowledge including Microsoft Office/Google Docs and efficient typing and writing skills.
Boston Emergency Services Team Call Center Clinician (Per Diem) Boston Medical CenterBoston Emergency Services Team Call Center Clinician (Per Diem)Boston, MA$30.90–$38.42 / hourli>Refers patients to appropriate outpatient facilities if appropriate, and maintains an up-to date listing of, and liaison with, outpatient facilities, residential facilities, shelters and half way houses. KNOWLEDGE AND SKILLS: Requires knowledge of referral process and community resources and agencies relative to health, protective services, crisis intervention, disability, etc.
Patient Experience Representative I- Urology Call Center Boston Children's HospitalPatient Experience Representative I- Urology Call CenterBoston, MA$19.06–$27.64 / hourYou will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Patient Experience Representative - Immunology Call Center Boston Children's HospitalPatient Experience Representative - Immunology Call CenterBoston, MA$19.06–$27.64 / hourp>Position Summary: As a Patient Experience Representative you will work to provide support to the administrative operations/front desk service and ensure the best possible patient experience by effectively coordinating services to patients and families for our Immunology department. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.