Call Center Representative - Remote Qureos IncCall Center Representative - RemoteKansas CityRemoteWe are searching for a polite (Part-time/full-time), professional Remote call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Call Center Representative QureosCall Center RepresentativeKansas City, KansasWe are searching for a polite (Part-time/full-time), professional Remote call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
BDC Automotive Call Center Representative Thoroughbred Ford of Platte CityBDC Automotive Call Center RepresentativePlatte City, MissouriYour primary goal is to handle incoming internet inquiries, manage inbound phone leads, and conduct outbound follow-up calls to schedule sales or service appointments for our dealership teams. We are a fast-growing automotive dealership looking for motivated, professional, and enthusiastic Business Development Center (BDC) Representatives to join our customer care and lead management team.
Call Center Representative - Retail Pharmacy The University of Kansas Health SystemCall Center Representative - Retail PharmacyLenexa, KansasResponsibilities may include working to establish and maintain long and short term goals for the Quality Management Program; monitoring and documenting Quality Improvement Projects (QIPs) for progress in meeting QI goals; and providing guidance and education to staff on Quality Management priorities and projects. Uses customer service and critical thinking skills to solve problems for all customers and understands when a problem needs to be escalated to the appropriate team member for resolution: pharmacy technician, pharmacist, supervisor or administrator as appropriate.
Call Center Nurse II Integrated Resources, IncCall Center Nurse IIOverland Park, KansasContractorSome experience speaking with providers and/or patients over the phone • Bachelor/Associate Degree in Nursing Top 3 preferred requirements: • Experience working in a call center environment • Previous experience working in the Respiratory Field • Previous Infusion Center Experience. Organizes and conducts classes and individual meetings to demonstrate how the organization's products and services contribute to the maintenance and improvement of health and/or the management of specific diseases and physical conditions.
Call Center Representative The University of Kansas Health SystemCall Center RepresentativeLiberty, MissouriTriages incoming calls to determine caller needs and manage the callers’ expectations with the highest level of customer service and efficiency by utilizing all available software resources. Preferred Education and Experience Associates Degree in Communications, Business or Health Care Administration from an accredited college or university.
Call Center Representative (Switchboard) The University of Kansas Health SystemCall Center Representative (Switchboard)Kansas City, KansasTriages incoming calls to determine caller needs and manage the callers’ expectations with the highest level of customer service and efficiency by utilizing all available software resources. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
Call Center Nurse Integrated Resources, IncCall Center NurseOverland Park, KansasContractorOrganizes and conducts classes and individual meetings to demonstrate how the organization's products and services contribute to the maintenance and improvement of health and/or the management of specific diseases and physical conditions. Provides information and suggestions to sales and/or medical representatives and management on the results of educational programs, including comments and questions from patients and health care professionals.
Call Center Rep Lead The University of Kansas Health SystemCall Center Rep LeadKansas City, KansasPosition Summary / Career Interest: Ensures that Call Center Representatives are responding appropriately and in a timely manner to all communication methods including faxed referrals, group voice mail messages, individual voice mail, individual and group e-mail, Internet request for callbacks, and returned mail; ensures all of these transactions are documented in Call Center software; ensures that Call Center Representatives complete their assigned daily tasks. • Assists with checking/verifying with weekly referral reports for accuracy and time guidelines for processing fax referrals • Assist with logging fax referrals and working purple folders as needed • Assists with gathering and inputting demographic information for internal and external physicians and staff to ensure that physician profiles are updated.
Call Center Shift Supervisor The University of Kansas Health SystemCall Center Shift SupervisorKansas City, KansasResponsible for the preparation& reconciliation of reports daily, weekly and monthly of Call Center Shift statistics, Emergency Code Activation Logs, Call Center Rep statistics, EBS reports, Backup Emergency Code Activation Logs, On Call Change Logs, Call Quality, Operator Log in/Out reports, Shift Reports &/or other reporting as needed to ensure all work is being completed and documented correctly. Responsible for Manages a core group of team members and conducts bi weekly meetings with core team members; performs call monitoring each shift staff member weekly, provides monthly call monitoring quality scores to Call Center Representatives and documenting results; manages team members time off requests and overtime requirements.
Call Center Nurse Consultant The University of Kansas Health SystemCall Center Nurse ConsultantOverland Park, KansasCall Center Nurse ConsultantIndian Creek Main Position Summary / Career Interest: The Call Center Nurse Consultant is responsible for being a clinical resource over the phone to people calling from the health care system or community who have questions while seeking care, including by not limited to, nurse triage, prescription refills, and closing gaps in care. Must have current active multistate state Registered Nurse (RN) license in good standing in state in which you live OR active single state RN license in good standing in the state you will be working with proof of application of a multistate RN license in the state in which you live.
Pharmacy Technician II - Retail Pharmacy Call Center The University of Kansas Health SystemPharmacy Technician II - Retail Pharmacy Call CenterLenexa, KansasDistributes medications and stock items: Applies expert knowledge of dispensing and point of sale workflows, and uses safety protocols to ensure precise, efficient, and reliable dispensing of prescriptions. Call Center Pharmacy Technicians assist patients and other pharmacy customers by answering inbound calls, providing support, and helping coordinate care.
Call Center Customer Service Representative Qureos IncCall Center Customer Service RepresentativeKansas City$30–$40 / hourThebes USA , the U.S. division of Thebes Consult, an international advisory and consulting firm, is seeking a dedicated and professional Call Centre Customer Service Representative . As a specialist in legal, regulatory, investment, and compliance advisory services, we are looking for an individual to be the first point of contact for our valued clients.
Pharmacy Technician II - Home Infusion Call Center The University of Kansas Health SystemPharmacy Technician II - Home Infusion Call CenterLenexa, KansasOur Customer Care Pharmacy Technicians work in an office setting environment and support the care coordination of our patients by calling patients to confirm refill schedules, supply checks, perform medication reconciliation, reschedule IV pump returns and other tasks as assigned to ensure patient's needs are being met for their Home Infusion care. Prepares medications and supplies for dispensing: Efficiently and accurately prepares basic and advanced sterile compounds following all established procedures and safety protocols.
Customer Service Specialist, Call Center Tyler TechnologiesCustomer Service Specialist, Call CenterOverland Park, KSAs a Software Support Specialist, you will serve as a trusted resource and first point of contact for our internal contact center operations, supporting customers using Tyler's software solutions and web-based services. In this role, you will combine technical troubleshooting, customer service expertise, and operational accuracy to deliver timely, effective solutions - driving high customer satisfaction and first-contact resolution.
NewLimited-Service Call Center Supervisor MaximusLimited-Service Call Center SupervisorKansas City, KSFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Call Center Advisor EMCCall Center AdvisorKansas City, MissouriWhether you're just starting out or looking to grow your experience, this is your chance to step into a fast-paced, people-first environment where no two calls are the same and your impact is felt every single day. Troubleshoot issues, answer questions, and offer solutions that leave customers feeling heard and supported.
Supervisor - Call Center (Temporary, Remote Lawrence, KS) MaximusSupervisor - Call Center (Temporary, Remote Lawrence, KS)Kansas City, KSRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Supervisor - Call Center (Temporary, Remote McAllen, TX) MaximusSupervisor - Call Center (Temporary, Remote McAllen, TX)Kansas City, KSRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Limited Service Spanish Bilingual Call Center Supervisor MaximusLimited Service Spanish Bilingual Call Center SupervisorKansas City, MOFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .