NewCall Center Representative (211 Contact Center Specialist Crisis) - 3rd Shift Hybrid United Way of Connecticut IncCall Center Representative (211 Contact Center Specialist Crisis) - 3rd Shift HybridRocky Hill, CT$24–$26.60 / hour2-1-1 Crisis Contact Center Specialist – Third Shift |Location: Rocky Hill, CT (Hybrid after training) |Schedule: Third Shift | Typically 11:00 PM – 7:00 AM |Pay: $24.00 - 26.60/hour + $4.00 shift differential for qualified hours worked Be the Lifeline Someone Needs – Join Our 211 Crisis Contact Center Team! Connecticut United Ways will continue to work with residents across all communities to co-create solutions that ensure everyone has the resources, supports, opportunities and networks they need to thrive.
NewCall Center Representative (211 Contact Center Specialist Crisis) - 2nd Shift Hybrid United Way of Connecticut IncCall Center Representative (211 Contact Center Specialist Crisis) - 2nd Shift HybridRocky Hill, CT$24–$26.60 / hour2-1-1 Crisis Contact Center Specialist – Second Shift | | Location: Rocky Hill, CT (Hybrid after training) | | Schedule: Second Shift | Typically 3:00 PM – 11:30 PM | | Pay: $24.00 - $26.60/hour | | $1,000 SIGN-ON BONUS | Be the Lifeline Someone Needs – Join Our 211 Crisis Contact Center Team! Connecticut United Ways will continue to work with residents across all communities to co-create solutions that ensure everyone has the resources, supports, opportunities and networks they need to thrive.
NewCall Center Representative (211 Contact Center Specialist Information and referral) - 2nd Shift Hybrid United Way of Connecticut IncCall Center Representative (211 Contact Center Specialist Information and referral) - 2nd Shift HybridRocky Hill, CT$21–$23.65 / hour211 Contact Center Specialist – Information & Referral/Housing (Second Shift)|Location: Rocky Hill, CT (Hybrid after training)|Schedule: Second shift | Typically 3:00 PM – 11:00 PM|Pay: $21.00/hour|Be the Connection That Helps People Find Stability - Step into a Role Where One Call Can Change a Life. Multiple positions currently availableApplication DeadlineJuly 21, 2026 United Way of Connecticut, Inc. endeavors to make www.ctunitedway.org accessible to any and all users.
Customer Service Representative Prodware SolutionsCustomer Service RepresentativeHartford, CT$20–$24 / hourCollaborate with internal teams, including financial advisors, portfolio managers, and estate planning specialists, to address client needs, resolve issues, and coordinate service delivery. Outstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics, delivering best-in-class experience for all our clients, with a full understanding of the complexity of their concerns.
Workforce Operations Analyst United Way of Connecticut IncWorkforce Operations AnalystRocky Hill, CTThe Workforce Operations Analyst uses real-time call volumes and specialized workforce management technology to forecast future call volume and to develop staff schedules to ensure optimum efficiency as well as acceptable service levels, abandon rates, and key performance indicators (KPI’s) in a 24/7/365 environment. Using specialized workforce management technology, prepares daily staffing schedule, considering planned and unplanned events (such as vacation, trainings, meetings and special projects) to ensure staffing levels meet expectations of program, clients, and funders.
Call Center Specialist CSR - BCS Program MMC GroupCall Center Specialist CSR - BCS ProgramEast Hartford, CTThroughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. If you're passionate about helping people, enjoy solving problems, and want to work in a role where empathy and customer care truly matter, we'd love to meet you.
Call Center Representative/Inside Sales Artis Energy SolutionsCall Center Representative/Inside SalesMiddletown, CT$17.50–$23You will serve as a helpful point of contact for customers, answer questions about our services and available energy programs, assist with scheduling free building assessments, and ensure each customer has a clear understanding of the process. We work with commercial customers across New England to reduce their facilities' energy use, improve efficiency, lower costs, and enhance comfort for staff and visitors.
Customer Care/Call Center Specialist MMC GroupCustomer Care/Call Center SpecialistEast Hartford, CTThroughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We are seeking Customer Service Representatives to serve as the first point of contact for consumers seeking assistance with program information, account access, and password resets through an online consumer portal.
Call Center Representatives - West Hartford, CT (not sales based) CQ PartnersCall Center Representatives - West Hartford, CT (not sales based)West Hartford, ConnecticutThe successful candidate will be able to accept ownership for effectively solving patient issues, complaints, and inquiries, keeping patient satisfaction at the core of every decision and behavior. Busy Ophthalmology practice with 10 locations in CT, looking for Call Center Associates to join our team in East Hartford.
Customer Care/Call Center $21/hr Veterans Sourcing GroupCustomer Care/Call Center $21/hrEast Hartford, CTThis role requires strong customer service skills, empathy, attention to detail, and the ability to resolve inquiries accurately and efficiently in a high-volume call center environment. As a Customer Care Specialist, you will serve as the first point of contact for individuals seeking information related to social service programs.
Customer Care/Call Center ^ Customer Care Specialist ^ Inter Veterans Sourcing GroupCustomer Care/Call Center ^ Customer Care Specialist ^ InterEast Hartford, CTThe Customer Experience Associate II reports directly to a Call Center Supervisor and serves as the primary point of contact for families seeking information regarding additional financial assistance programs designed to help cover food expenses during the summer months when children are not in school. This role requires providing professional, courteous, and accurate telephone support while documenting all interactions and ensuring compliance with established policies and procedures.
Call Center Representative- CT MMC GroupCall Center Representative- CTHartford, CTRespond to Exchange Call Center inquiries and complaints received by telephone, IVR, and web portal using applicable reference materials from the Knowledge Management System (KMS), Frequently Asked Questions, and other online resources to provide information as appropriate to resolve inquiries and complaints. Escalate inquiries or complaints as needed to a Tier 2 Call Center Representative and for transfer to Tier 3 staff, the Exchange, DSS Benefits Center, OHA, CID, and other consumer support resources as appropriate.
NewCustomer Service Representative - Call Center Experience Preferred Braman Termite & Pest EliminationCustomer Service Representative - Call Center Experience PreferredAgawam, MABraman is seeking a Customer Service Representative to effectively conduct inside sales calls, scheduling, and customer/technician communications by performing the following essential duties: Receives and processes a high volume of phone calls from clients, prospective customers, and Braman employees in a prompt, courteous manner. Conducts inside sales activities for residential and commercial customers, such as selling services to prospective clients and upgrading existing services.
Call Center Representative Ultimate Staffing ServicesCall Center RepresentativeHamden, Connecticut$19–$19 / hourThe ability to multi task and have strong attention to detail is imperative to being a successful and effective member of the customer service team. We service many clients in a broad variety of industries that are in need of strong Customer Service Representatives.
NewCall Center Customer Service - Connecticut Amicis GlobalCall Center Customer Service - ConnecticutNULL, CTPosition Overview:We are seeking Customer Care Specialists to serve as the first point of contact for consumers seeking assistance with program information, account access, and password resets. This role requires strong communication skills, attention to detail, and a commitment to delivering exceptional customer service in a high-volume call center environment.
NewCall- Center Customer Service (CNDTJP00006622) Amicis GlobalCall- Center Customer Service (CNDTJP00006622)NULL, CTPosition Overview:We are seeking Customer Care Specialists to serve as the first point of contact for consumers seeking assistance with program information, account access, and password resets. This role requires strong communication skills, attention to detail, and a commitment to delivering exceptional customer service in a high-volume call center environment.
Call Center Specialist MMC GroupCall Center SpecialistEast Hartford, CTThroughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We will rely on you to actively listen to our callers and use excellent customer service skills, compassion and empathy to assist them.
Call Center Specialist CSR - EBT Program MMC GroupCall Center Specialist CSR - EBT ProgramEast Hartford, CTThroughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. In this role, you'll assist Connecticut families seeking Summer EBT benefits, providing guidance, answering questions, and ensuring every caller receives exceptional service.
NewCall Center/Customer Service Representative in East Hartford, CT 06108 Amicis GlobalCall Center/Customer Service Representative in East Hartford, CT 06108East Hartford, CTJob Title: Call Center / Customer Service We are seeking Customer Service Representatives to support incoming customer inquiries as the first point of contact. In this role, you will assist with program information, account questions, and password reset support for the online consumer portal.
NewCall Center / Customer Service in East Hartford, CT 06108 Amicis GlobalCall Center / Customer Service in East Hartford, CT 06108East Hartford, CTJob Title: Call Center / Customer Service We are seeking Customer Service Representatives to support incoming customer inquiries as the first point of contact. In this role, you will assist with program information, account questions, and password reset support for the online consumer portal.
Call Center Representative, E Hartford (onsite) Hire Evolution ConsultingCall Center Representative, E Hartford (onsite)E Hartford, CT$19.94–$19.94Be at the forefront of business operations by managing critical tasks like front-end duties, image and data capture, payment services, and content management for documents and transactions. This role offers an exciting opportunity to grow your professional expertise in administrative support, data management, and process optimization while working in a collaborative and fast-paced environment.
NewCall Center - E Hartford, CT Hire Evolution ConsultingCall Center - E Hartford, CTE Hartford, CT$21–$21Be at the forefront of business operations by managing critical tasks like front-end duties, image and data capture, payment services, and content management for documents and transactions. This role offers an exciting opportunity to grow your professional expertise in administrative support, data management, and process optimization while working in a collaborative and fast-paced environment.
Call Center Customer Service Representative Waste Management IncCall Center Customer Service RepresentativeWindsor, CT$17.50–$23.64 / hourWM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. Processes customer service requests, problem inquiries and fields transactions of high-level complexity within business segment independently and proficiently.
Call Center Supervisor Conduent IncCall Center SupervisorEast Hartford, CT$49,126–$63,800 / yearThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In this role, you can expect the following working conditions: Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.
Call Center Specialist - Full-Time (Remote) - Bilingual Required (English/Spanish) - $21/hr Community Health Center IncCall Center Specialist - Full-Time (Remote) - Bilingual Required (English/Spanish) - $21/hrCTRemoteOrganization Information: Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado and California, is one of the country's most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement (NIMAA), and ConferMed.
Call Center Specialist - Remote - Part-Time (22.5hrs/wk) - Bilingual REQUIRED (Spanish/English) - $21/hr Community Health Center IncCall Center Specialist - Remote - Part-Time (22.5hrs/wk) - Bilingual REQUIRED (Spanish/English) - $21/hrCTRemoteThe system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts.
Patient Scheduler - Call Center J. MorrisseyPatient Scheduler - Call CenterFarmington, CT$19–$20.50 / hourPosition will include acting as a liaison between the public and clinical faculty, answering heavy call volume, scheduling appointments. Our client is seeking a Call Center Scheduler for a long term assignment.
Resort Call Center Agent Foxwoods Resort CasinoResort Call Center AgentMashantucket, CTUnder the supervision of the Resort Call Center Shift Manager, the incumbent is responsible for providing outstanding Customer Service to all guests. Must process a clear, pleasant speaking voice and good hearing to ensure effective telephone communication.
Supervisor, Call Center - Hybrid role (Farmington, Connecticut) EmblemHealth IncSupervisor, Call Center - Hybrid role (Farmington, Connecticut)Farmington, CT$56,160–$99,360 / yearInteract with various departments throughout the organization to identify, address and resolve questions, procedures and issues surfacing through communication and contact with members, providers, and facilities. Develop, supervise, and audit the telephone call center staff to consistently achieve departmental goals and create an effective interface between internal and external customers.
Logistics Coordinator / Call Center Aviation Focus ON-SITE Sun-Thur 3rd shift UPSLogistics Coordinator / Call Center Aviation Focus ON-SITE Sun-Thur 3rd shiftEAST HARTFORD, CTOur company operates through partnerships with hundreds of domestic and international agent partners that provide courier pickup, and delivery services on behalf of MNX, and all of the major commercial airlines for air haul lift. Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries.
Call Center Specialist, Harrington Hospital, Southbridge - 40 Hours, Days UMass Memorial Health Care IncCall Center Specialist, Harrington Hospital, Southbridge - 40 Hours, DaysSouthbridge, MAExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Answer telephones, engages clinical staff when appropriate for assistance, keep calls to an average of 4 minutes and consistently handles an average of 100 calls per shift.
Call Center Representatives $17.25/hr Precision HR SolutionsCall Center Representatives $17.25/hrHartford, ConnecticutCompany: Precision Human Resource Solutions, Inc. (CT\MA\RI)Contract Contact: CT/MA/RI CareersOffice Email: InfoNE@precisionhr.netOffice Phone: 860-756-5626Office Address: 101 Centerpoint Drive, Suite 102, Middletown, CT 06457. * Maintain records for the transportation department including student roster, route sheets, transportation changes, alternate schedules, accident reports, and database etc.
Inbound Call Center Reps - Financial Transfer Agent Dept. iShare IncInbound Call Center Reps - Financial Transfer Agent Dept.hartford, CTOutstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics delivering best in class experience for all our clients, with full understanding of the complexity of their concerns. Respond to customers via phone (voice) regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance.
Call Center Representative Bilingual Equiniti LtdCall Center Representative BilingualHartford, CTThe successful candidate will be responsible for the following: Handle incoming and outgoing Proxy Solicitation and Information Agent calls. The successful candidate will demonstrate the following experience, skills and behaviors: 1-3 years of high-volume call center experience.
Inbound Call Center Reps - Financial Transfer Agent Dept. iShareInbound Call Center Reps - Financial Transfer Agent Dept.Hartford, ConnecticutiShare was founded to fill a real market need – with so much noise about cloud, big data, and information security, companies today are adopting software product after product and losing sight of which they need and why, while what they really need is credible consulting that takes the time to understand their company’s unique scenario and requirement, and then architect a solution accordingly. Outstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics delivering best in class experience for all our clients, with full understanding of the complexity of their concerns.
EMS Call Receiver Global Medical Response IncEMS Call ReceiverSpringfield, MAResponsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors. GMR's Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services.
Manager, Contact Center, Residential and Business (Hybrid Schedule) EversourceManager, Contact Center, Residential and Business (Hybrid Schedule)Windsor, CT$152,960–$169,960 / yearCurrent guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. At Eversource, you'll be working for New England’s largest energy delivery company, serving more than 4 million electric and natural gas customers in Connecticut, Massachusetts and New Hampshire.
Biometrics (Fingerprinting) Technician - On Call Amentum Services IncBiometrics (Fingerprinting) Technician - On CallEast Hartford, CTManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Biometrics (Fingerprinting) Technician - On Call AmentumBiometrics (Fingerprinting) Technician - On CallHartford, ConnecticutManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. . Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs. .
Admissions Specialist (CSR, DARC, RSS) - The Ridge Recovery Center Hartford HealthCare CorpAdmissions Specialist (CSR, DARC, RSS) - The Ridge Recovery CenterWillimantic, CTWe offer a wide range of programs including Acute Care and Evaluation, Residential Addiction Treatment, Individual, Group & Family Therapy, Intensive Outpatient programs and Community Support Programs. Rushford Center, one of Connecticut's leading providers of addiction and mental health services, is nationally recognized for delivering outstanding prevention, treatment and recovery programs.
Daily On Call Substitute Longmeadow Public SchoolsDaily On Call SubstituteEast Longmeadow, MAEast Longmeadow Public School District is committed to cultivating an environment where diverse perspectives and backgrounds are embraced, acknowledging that a team reflecting diversity of race, ethnicity, national origin, religion, age, gender, sexual orientation, gender identity, disability status, and veteran status allows us to serve our communities better. Together we can continue to build an inclusive work culture that centers equity, encourages empathy, supports belonging, and embraces cultural diversity as an important asset to the overall success of our schools.
On Call Substitutes Longmeadow Public SchoolsOn Call SubstitutesEast Longmeadow, MAWhy You Should Join Our Team: East Longmeadow Public School District is committed to cultivating an environment where diverse perspectives and backgrounds are embraced, acknowledging that a team reflecting diversity of race, ethnicity, national origin, religion, age, gender, sexual orientation, gender identity, disability status and veteran status allows us to serve our communities better. Together, we can continue to build an inclusive work culture that centers equity, encourages empathy, supports belonging, and embraces cultural diversity as an important asset to the overall success of our schools.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureHartford, CT$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
PU&R Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdPU&R Contact Center Operations and Transformation ManagerHartford, CT$144,000–$241,000 / yearAs a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.
Business Development Center Associate Customer Concierge Mitchell SubaruBusiness Development Center Associate Customer ConciergeCanton, ConnecticutMitchell Subaru, North America's first Subaru dealership, is seeking a qualified, energetic individual for a Customer Service position in our Customer Concierge Department. Candidates must possess effective communication skills, have a strong customer service and/or sales background, and excellent organizational skills.
Training Coordinator, Contact Center Webster BankTraining Coordinator, Contact CenterConnecticutA Training coordinator is responsible for delivering training content, adjusting training as needed to meet new goals or ways of working, prepare employees to support the client in an effective way and put them on the path to proficiency in meeting metrics (Authentication/QA/AHT/ASAT) upon exiting training to work with their manager. This role is responsible for delivering, designing, implementing, and evaluating training content to ensure employees leave training prepared to support client contacts.
NewSupervisor-System Operations Center (CT) Eversource EnergySupervisor-System Operations Center (CT)Berlin, ConnecticutWork is performed primarily in a Control Center which requires sitting, walking, standing, stair climbing, completion of paperwork, using a telephone, communication equipment and computer and attending meetings. Role and Scope of Position: The Supervisor’s role is multifaceted with responsibilities including work process and systems coordination, direct supervision of systems, distribution work activities, performance measurement, coaching, mentoring and various administrative duties.
Contact Center Associate 1 - Remote Connecticut Webster Financial CorpContact Center Associate 1 - Remote ConnecticutSouthington, CTRemote$18.50–$21 / hourThe top priority will be to ensure client needs are satisfied with every interaction while ensuring that a variety of transactions, maintenance, and research activities are completed accurately. 0-2 years in client or financial services, banking, inbound call center or in person customer facing work experience required.
Technician C, Electric Service Support Center (SW) EversourceTechnician C, Electric Service Support Center (SW)Berlin, CT$61,650–$68,500 / yearCustomer requests may include and are not limited to new installations, upgrades, and removal of electric service. Individual will receive and process incoming customer requests over the telephone, web and email; and will ensure all requests are in usable form including complete customer information, contractor information, billing information, primary point(s) of contact, and description of work. The Electric Service Support Center Technician plays a critical role in delivering a best‑in‑class customer experience for predominantly contractors and electricians needing electric service to residential homes and businesses.