Call Center Representative/Inside Sales Artis Energy SolutionsCall Center Representative/Inside SalesMiddletown, CT$17.50–$23You will serve as a helpful point of contact for customers, answer questions about our services and available energy programs, assist with scheduling free building assessments, and ensure each customer has a clear understanding of the process. We work with commercial customers across New England to reduce their facilities' energy use, improve efficiency, lower costs, and enhance comfort for staff and visitors.
Customer Care/Call Center ^ Customer Care Lead Veterans Sourcing GroupCustomer Care/Call Center ^ Customer Care LeadHartford, CTThis position serves as a key resource for call center representatives by providing coaching, handling escalated customer calls, supporting supervisors, and helping ensure exceptional customer service. Experience supporting healthcare, Medicaid, CHIP, managed care, insurance, or public assistance programs is a plus.
Call Center Representatives - West Hartford, CT (not sales based) CQ PartnersCall Center Representatives - West Hartford, CT (not sales based)West Hartford, ConnecticutThe successful candidate will be able to accept ownership for effectively solving patient issues, complaints, and inquiries, keeping patient satisfaction at the core of every decision and behavior. Busy Ophthalmology practice with 10 locations in CT, looking for Call Center Associates to join our team in East Hartford.
311 Call Center Service Representative Springfield City Council (Massachusetts)311 Call Center Service RepresentativeSpringfield, MAAnswers phone calls, listens to complaints or requests, takes down information, records each call, and determines what steps to take to resolve problem or fulfill request. Full time employees are immediately eligible to begin accruing 1 1/4 days per month which can be taken after 6 months of service.
Call Center Marketing Specialist Yankee HomeCall Center Marketing SpecialistChicopee, MassachusettsIn this role, you will be the voice of our company, making outbound calls or attending various home show events, engaging with attendees to potential and existing customers to introduce our top -rated home improvement products and services. Yankee Home Improvement , one of the best -known companies in New England, is seeking enthusiastic and dynamic individuals to join our team as Marketing Representatives.
Sr. Call Center CSR MMC GroupSr. Call Center CSREast Hartford, CT$21 / hourThroughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. If you're looking for a stable weekday schedule, competitive pay, and the opportunity to help people every day, apply today and join a team where your customer service skills truly make a difference.
Call Center Representative Ultimate Staffing ServicesCall Center RepresentativeHamden, Connecticut$19 / hourThe ability to multi task and have strong attention to detail is imperative to being a successful and effective member of the customer service team. We service many clients in a broad variety of industries that are in need of strong Customer Service Representatives.
Customer Care/Call Center ^ Customer Care Specialist ^ Inter Veterans Sourcing GroupCustomer Care/Call Center ^ Customer Care Specialist ^ InterHartford, CTIn this role, you'll serve as the first point of contact for applicants and recipients of social service programs, providing accurate information, resolving inquiries, and delivering exceptional customer service. If you're an excellent communicator who enjoys helping people and thrives in a structured, fast-paced call center environment, we'd love to hear from you.
Call Center Specialist - Full-Time (Remote) - Bilingual Required (English/Spanish) - $21/hr Community Health Center IncCall Center Specialist - Full-Time (Remote) - Bilingual Required (English/Spanish) - $21/hrCTRemoteOrganization Information: Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado and California, is one of the country's most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement (NIMAA), and ConferMed.
Call Center Specialist - Remote - Part-Time (22.5hrs/wk) - Bilingual REQUIRED (Spanish/English) - $21/hr Community Health Center IncCall Center Specialist - Remote - Part-Time (22.5hrs/wk) - Bilingual REQUIRED (Spanish/English) - $21/hrCTRemoteThe system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts.
Call Center & Contact Center Professionals Hire Resolve.comCall Center & Contact Center ProfessionalsConnecticutThis is a multi-role hiring campaign designed to attract talent across several specializations (people leadership, performance, quality, training, workforce management, and customer experience), with clear progression pathways toward senior leadership (Senior Manager, Head of Contact Center, and Director-level roles). Systems/tools (varies by role): CRM and ticketing platforms (e.g., Salesforce, Zendesk, ServiceNow), contact center platforms (CCaaS), dialers, WFM tools, QA platforms, and reporting/analytics (Excel/Google Sheets, BI tools).
Call Center Representative- CT MMC GroupCall Center Representative- CTHartford, CTRespond to Exchange Call Center inquiries and complaints received by telephone, IVR, and web portal using applicable reference materials from the Knowledge Management System (KMS), Frequently Asked Questions, and other online resources to provide information as appropriate to resolve inquiries and complaints. Escalate inquiries or complaints as needed to a Tier 2 Call Center Representative and for transfer to Tier 3 staff, the Exchange, DSS Benefits Center, OHA, CID, and other consumer support resources as appropriate.
Customer Care/Call Center $21/hr Veterans Sourcing GroupCustomer Care/Call Center $21/hrHartford, CTThis role requires strong customer service skills, empathy, attention to detail, and the ability to resolve inquiries accurately and efficiently in a high-volume call center environment. As a Customer Care Specialist, you will serve as the first point of contact for individuals seeking information related to social service programs.
Call Center Customer Service Representative Waste Management IncCall Center Customer Service RepresentativeWindsor, CT$17.50–$23.64 / hourWM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. Processes customer service requests, problem inquiries and fields transactions of high-level complexity within business segment independently and proficiently.
Call center Lead Veterans Sourcing GroupCall center LeadHartford, CTSeeking an experienced Call Center Lead to support daily call center operations, assist supervisors, coach agents, and provide exceptional customer service to HUSKY Health beneficiaries. Support supervisors by handling escalated calls and assisting with daily floor operations.
CSR, Call Center, E Hartford, CT Hire Evolution ConsultingCSR, Call Center, E Hartford, CTE Hartford, CT$19.94We're seeking a detail-oriented professional who thrives in a fast-paced environment and enjoys helping customers while keeping operations running smoothly. Looking for an opportunity to build your administrative and customer service experience with a well-established organization?
Call Center Supervisor Conduent IncCall Center SupervisorEast Hartford, CT$49,126–$63,800 / yearThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In this role, you can expect the following working conditions: Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.
Customer Service Representative | Call Center CSR MMC GroupCustomer Service Representative | Call Center CSREast Hartford, CTAs a Customer Service Representative , you'll serve as the first point of contact for customers, providing program information, assisting with online portal password resets, and ensuring every caller receives professional, compassionate support. Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
NewVeterinary Client Service Representative - Call Center Pieper VeterinaryVeterinary Client Service Representative - Call CenterMiddletown, CT$18.75–$24.75 / hourWe know that a positive client experience starts as soon as our clients enter the waiting room and Pieper Veterinary is seeking kind, compassionate, and detail-oriented Call Center Client Service Representative to join our fantastic team of veterinary professionals in our Specialty, Emergency and Primary Care practice in Middletown, Connecticut . Environment of Collaboration: Our VECCS Level 1 Certified Hospital includes specialists in Emergency & Critical Care, Neurology, Internal Medicine, Radiology, Surgery, and Exotics and a full staff of experienced Emergency and Primary Care Veterinarians.
Call Center Specialist MMC GroupCall Center SpecialistEast Hartford, CTThroughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We will rely on you to actively listen to our callers and use excellent customer service skills, compassion and empathy to assist them.
Call Center Representative Veterans Sourcing GroupCall Center RepresentativeHartford, CTDocument all interactions with consumers and properly forward calls to Call Center Leadership or other CT agencies. You will be responsible for providing program and account information, password reset assistance, and ensuring timely call resolution.
NewCall Center Representative, E Hartford (onsite) Hire Evolution ConsultingCall Center Representative, E Hartford (onsite)E Hartford, CT$19.94Be at the forefront of business operations by managing critical tasks like front-end duties, image and data capture, payment services, and content management for documents and transactions. This role offers an exciting opportunity to grow your professional expertise in administrative support, data management, and process optimization while working in a collaborative and fast-paced environment.
NewCall Center Representative Goodwin UniversityCall Center RepresentativeEast Hartford, CTPhysical and Mental Requirements: Work Environment None Under 1/3 1/3 to 2/3 Over 2/3 Outdoor Weather Conditions X Work with fumes or airborne particles X Work near moving mechanical parts X Risk of electrical shock X Vibration X. Physical Activity None Under 1/3 1/3 to 2/3 Over 2/3 Standing X Walking X Sitting X Talking & Hearing X Using hands/fingers to handle/feel X Climbing or balancing X Bending, pulling, pushing X Driving X.
Call Center Associate- Life Insurance Accenture PlcCall Center Associate- Life InsuranceHartford, CTUtilizes resources and tools to accurately respond to customer inquiries and follows all documented processes and workflows provided by the client to enhance customer service and reduce customer effort operating efficiency. Handles customer service inquiries via telephone and/or email and performs variety of complex clerical or administrative support functions which require knowledge and understanding of Group Insurance policies for Life Insurance products.
Subaru BDC Call Center Consultant Mitchell SubaruSubaru BDC Call Center ConsultantCanton, ConnecticutMitchell Subaru located in Canton, Ct is focused on providing the best solutions and service for all of it's clients and is currently in need of additional team members for our Customer Care Team. We want to hire talented people who are willing to go the extra mile for our customers and who enjoy working in a friendly, fast-paced environment.
Practice Manager, Central Intake Call Center Behavioral Health NetworkPractice Manager, Central Intake Call CenterSpringfield, MassachusettsThe Practice Manager is responsible for the day-to-day operational effectiveness, administrative oversight, and client experience across BHN’s CBHC and Behavioral Health Urgent Care: BHUC outpatient services. The Central Intake Practice Manager collaborates effectively with outpatient CBHC and BHUC clients while working closely with Access Intake, scheduling, administrative support, and crisis teams.
Remote Health Insurance Call Center Representative (Temp-to-Hire) The MH GroupRemote Health Insurance Call Center Representative (Temp-to-Hire)Springfield, MassachusettsRemoteStrong work ethic and sense of responsibility toward teammates and customers, exemplified by punctuality and availability. The ideal candidate brings hands-on knowledge of health insurance, proven call center experience, and a genuine passion for customer service.
Service Call Center Representative Hartford Toyota SuperstoreService Call Center RepresentativeHartford, ConnecticutThis is a critical role that serves as the heartbeat of our service department, ensuring our customers receive timely communication and a seamless experience from the moment they book an appointment. • Schedule Success: Coordinate and book service appointments efficiently to maximize shop flow.
Call Center Representatives $17.25/hr Precision HR SolutionsCall Center Representatives $17.25/hrHartford, ConnecticutCompany: Precision Human Resource Solutions, Inc. (CT\MA\RI)Contract Contact: CT/MA/RI CareersOffice Email: InfoNE@precisionhr.netOffice Phone: 860-756-5626Office Address: 101 Centerpoint Drive, Suite 102, Middletown, CT 06457. * Maintain records for the transportation department including student roster, route sheets, transportation changes, alternate schedules, accident reports, and database etc.
NewCall Center Coordinator Caring Health Center IncCall Center CoordinatorSpringfield, MA$19.23–$24 / hourPart timeIn accordance with established procedures, receives, takes messages and forwards all incoming phone calls as appropriate (to triage nurse, interpreters, outreach, or administrative departments) in a friendly manner. Maintains current knowledge of the time requirements of various categories of patient visits, preferences and work schedules of various physicians, and any interpretation needs.
Senior Director, US Employer Operations - Head of Medical Call Centers The Cigna GroupSenior Director, US Employer Operations - Head of Medical Call CentersBloomfield, CT$180,000–$300,000 / yearThis executive leader is accountable for an organization of 1,300+ direct and indirect team members, supporting more than 16 million customers, managing annual call volumes exceeding 10 million interactions, overseeing $40 million in performance guarantee commitments, and stewarding a $60 million operating budget. The position partners extensively with enterprise leaders across Operations, Technology, Product, Finance, Human Resources, Sales, and Service organizations to define and execute strategies that improve customer experience, enhance efficiency, optimize service delivery, and accelerate business performance.
Logistics Coordinator / Call Center Aviation Focus ON-SITE Sun-Thur 3rd shift UPSLogistics Coordinator / Call Center Aviation Focus ON-SITE Sun-Thur 3rd shiftEAST HARTFORD, CTOur company operates through partnerships with hundreds of domestic and international agent partners that provide courier pickup, and delivery services on behalf of MNX, and all of the major commercial airlines for air haul lift. Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries.
Call Center Customer Service (CNDTJP00006662) Amicis GlobalCall Center Customer Service (CNDTJP00006662)NULL, CTJob Location: 77 Hartland Street, East Hartford, CT 06108. Job Title: Senior Customer Service Representative.
Inbound Call Center Reps - Financial Transfer Agent Dept. iShareInbound Call Center Reps - Financial Transfer Agent Dept.Hartford, ConnecticutiShare was founded to fill a real market need – with so much noise about cloud, big data, and information security, companies today are adopting software product after product and losing sight of which they need and why, while what they really need is credible consulting that takes the time to understand their company’s unique scenario and requirement, and then architect a solution accordingly. Outstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics delivering best in class experience for all our clients, with full understanding of the complexity of their concerns.
Inbound Call Center Reps - Financial Transfer Agent Dept. iShare IncInbound Call Center Reps - Financial Transfer Agent Dept.hartford, CTOutstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics delivering best in class experience for all our clients, with full understanding of the complexity of their concerns. Respond to customers via phone (voice) regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance.
Customer Service Call Operator / Per Diem Hartford HealthCare CorpCustomer Service Call Operator / Per DiemHartford, CTWireless Pager Device Operations: Responsible for programming new in-house and long-range pager devices, troubleshooting & replacing malfunctioning pager devices, supports 3,000 active pager devices hospital wide and also supports UConn Residents pager devices. Our Customer Service Call Center team members are required to come into work in adverse weather conditions, weekends, holidays and must be flexible to work various shifts whenever necessary to meet the business needs.
Biometrics (Fingerprinting) Technician - On Call Amentum Services IncBiometrics (Fingerprinting) Technician - On CallEast Hartford, CTManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
EMS Call Receiver Global Medical Response IncEMS Call ReceiverSpringfield, MAResponsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors. GMR's Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services.
Fitness Floor Attendant (on-call) HealthFitnessFitness Floor Attendant (on-call)Bloomfield, ConnecticutAdult CPR/AED & First Aid certifications from the American Red Cross, the American Heart Association, or the American Safety & Health Institute will be required within first 30 days of hire. HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health.
Fitness Floor Attendant (on-call) Trustmark Insurance CompanyFitness Floor Attendant (on-call)Bloomfield, CT$17–$18 / hourWe are dedicated to improving the health and wellbeing of those we serve and consider ourselves lucky to inspire, motivate and engage over 1 million participants across our 135 clients, from corporations to health systems to colleges and universities. Adult CPR/AED & First Aid certifications from the American Red Cross, the American Heart Association, or the American Safety & Health Institute will be required within first 30 days of hire.
Manager, Contact Center, Residential and Business (Hybrid Schedule) Eversource EnergyManager, Contact Center, Residential and Business (Hybrid Schedule)Windsor, CT$152,960–$169,960 / yearCurrent guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. At Eversource, you'll be working for New Englands largest energy delivery company, serving more than 4 million electric and natural gas customers in Connecticut, Massachusetts and New Hampshire.
EMS Call Receiver AMREMS Call ReceiverSpringfield, MassachusettsFull timeResponsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors. GMR’s Core Behaviors —keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.
Customer Contact Center Manager Voya Financial IncCustomer Contact Center ManagerHartford, CT$78,990–$98,740 / yearIn addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. How This Role Aligns to Our Core Four: Instill Customer Obsession: Ensures high-quality service delivery by monitoring call responsiveness and improving contact center performance to meet customer expectations.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureCT$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation ManagerHartford, CT$144,000–$241,000 / year4+ years of experience with customer service or contact center technologies, including contact center as a service, customer relationship management, workforce management, quality management, knowledge management, analytics, or artificial intelligence-enabled service platforms. Supporting the design and implementation of customer service technologies, including contact center as a service, customer relationship management, workforce management, knowledge management, analytics, automation, and artificial intelligence-enabled service platforms.
Contact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerHartford, CT$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.
Patient Service Liaison - Access Center Hartford HealthCare CorpPatient Service Liaison - Access CenterHartford, CTThe Access Center is committed to meeting, exceeding and anticipating the needs of patients and team members and will perform their duties with a high level of compassion and service to patients and internal customers. Job Description: The Hartford HealthCare centralized call center supports patients in their scheduling needs via inbound calls with the ability to grow into supporting outbound patient engagement.
Administrative Coordinator (Office, High-Volume Calls, Patient Triage, Referral) - HomeCare Hartford HealthCare CorpAdministrative Coordinator (Office, High-Volume Calls, Patient Triage, Referral) - HomeCareMansfield Center, CTProvides comprehensive administrative support to operations and clinical leadership by maintaining organized office systems, facilitating effective communication, supporting coordination across intake, scheduling, and clinical teams, and ensuring efficient and operational continuity across departments. Effectively utilizes Homecare Homebase (HCHB) and Epic EMR systems to navigate patient records, support documentation workflows, and assist staff with basic EMR-related administrative needs.
NewScheduler, YM CARE Center Yale UniversityScheduler, YM CARE CenterConnecticutWithin a team-based organizational structure and following department/specialty algorithms, the Scheduler critically evaluates the nature and urgency of scheduling requests to provide comprehensive clinical ambulatory scheduling for providers within the department/specialty utilizing the EPIC scheduling system. Required Education and Experience Four years of related work experience, two of them in the same job family at the next lower level, and a high school education; or two years of related work experience and an Associate degree; or an equivalent combination of experience and education.
On Call Visiting Nurse (RN, Registered Nurse) - HomeCare Hartford HealthCare CorpOn Call Visiting Nurse (RN, Registered Nurse) - HomeCareMansfield Center, CTMakes follow-up visits to provide skilled care to assess disease progress and evaluates response to treatment; provides support to client/family utilizing teaching principles to promote and restore health and prevent disease and disability, as possible; coordinates care with providers. Develops a plan of care in collaboration with client and all disciplines based on assessment data which documents need for services, appropriate discharge planning, short- and long-term goals, and the utilization of appropriate resources.