NewCall Center Agent JobotCall Center AgentCincinnati, OH$50,000–$65,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are looking for qualified Life Insurance Call Center Agent's to assist current and prospective policyholders by providing information about life insurance products, processing policy changes, answering questions, and resolving customer concerns.
Call Center Representative Spartan Plumbing, LLCCall Center RepresentativeDayton, OHFull timeSpartan Plumbing, LLC in Dayton, OH is actively seeking a reliable full-time Call Center Representative to be the first point of contact with our customers when answering phone calls. Your positive, friendly disposition comes through in all your interactions whether by phone, email, or text and is one of the reasons our clients enjoy doing business with us.
Sales & Customer Service Call Center Specialist - OHIO Victoria's Secret & CoSales & Customer Service Call Center Specialist - OHIOKettering, OHWe are seeking enthusiastic, sales-driven, work-from-home Sales & Customer Service Call Center Specialists with expertise in exceptional customer service and sales skills to join our high-performing team. In this virtual phone role, you will create Customers for Life by recommending and selling our products, providing information, and prioritizing a one-call resolution for customers and store associate concerns.
Veterinary Call Center Representative PetWowVeterinary Call Center RepresentativeLakeside Park, KY$33,280–$35,360Team members assist with scheduling, answering questions, resolving concerns, and helping guide clients through their pets’ care needs across medical, grooming, and preventative services. This role requires flexibility in scheduling across our full range of operating hours as well as the ability to float between our hospital locations (all within a 15-mile radius).
NewCall Center Representative, Public Safety Dispatch Center, Fulltime, Second Shift UC HealthCall Center Representative, Public Safety Dispatch Center, Fulltime, Second ShiftCincinnati, OHExercise sound judgment under stressful circumstances; communicate effectively, concisely and articulately in oral form; develop and maintain effective working relationships with supervisors, associates, other agency representatives and general public; handle sensitive inquiries and contacts with officials and general public; demonstrate excellent hearing and diction; analyze situations, establish facts and formulate viable conclusions; document all activities performed. Keeps informed and aware of persons and places suspected of illegal activity and/or potential for problems within an assigned area; Enters or retrieves data from a computer terminal, PC or other keyboard device; Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes and work cooperatively and jointly to provide PRIIDE Core values.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAOH$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Call Center Representative Great Day Improvements: A Family of BrandsCall Center RepresentativeCincinnati, OhioFull timeFirst/M-mid shifts ( 9:00 am - 5:30 / 10:00 am - 6:30 ) Pay Rate - $16.25 per hour Second shift positions ( 12:30 pm - 9:00 pm) Pay Rate - $16.75 per hour Responsibilities: * Call quality assurance: listening to recorded incoming calls to verify customer data against appointment data, correcting opportunities when available. Responsible for ensuring appointment correctness, monitoring call quality and data input, and piloting special programs.
RN SPECIALTY-Institute Referral & Call Center Premier Health PartnersRN SPECIALTY-Institute Referral & Call CenterDayton, OHThe Registered Nurse functions independently within the limits of his/her license and training while contributing to the assessment, implementation, and evaluation of patient care. The Registered Nurse performs assessment, planning, intervention, coordination, and evaluation of patient care.
Call Center Agent - Part-Time - Monday through Friday 8:30am to 1:30pm (3 days a week in office) Versiti, Inc.Call Center Agent - Part-Time - Monday through Friday 8:30am to 1:30pm (3 days a week in office)Dayton, OhioRemotePart timeThis combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Ensures donor requests are carried out (opt out of calling list, don’t contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion.
Call Center CSR R+L Carriers IncCall Center CSROHResponsibilities will include answering calls on a multi-line system, redirecting calls to appropriate contacts, data entry, processing driver paperwork, and assisting dispatchers. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking.
Call Center Rep Savard GroupCall Center RepCincinnati, OHKey Requirements: Handling inbound and/or outbound calls, assisting customers with inquiries, resolving issues, and providing an overall positive experience. The ideal candidate is a strong communicator who can multitask, stay organized, and remain professional in a fast-paced environment.
Service Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote) ChenMed LLCService Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote)Cincinnati, OHRemote$17–$24.26 / hourKNOWLEDGE, SKILLS AND ABILITIES: • Competent-level business acuity • Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods • Exceptional verbal communication skills including active listening • Excellent organizational and multi-tasking skills • Passion for serving others, particularly seniors, with initiative-taking solutions • Ability to successfully operate in a demanding environment • Proficient in keyboarding as well as, Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the position • Availability and willingness to work overtime hours as requested by leadership and based on the staffing needs of the business • Spoken and written fluency in English; bilingual a plus (Spanish, Creole, Vietnamese preferred). EDUCATION AND EXPERIENCE CRITERIA: • High school diploma or GED equivalent required • A minimum of 2 years of customer service experience required; in a call center or similar environment • A minimum of 1 year experience working in a fast-paced medical office or healthcare setting, highly preferred • Must reside in the continental United States and within a state where the company is established as a business entity • Experience with web-based customer relationship management systems.
Call Center Representative Great Day Improvements LLCCall Center RepresentativeCincinnati, OHCall quality assurance: listening to recorded incoming calls to verify customer data against appointment data, correcting opportunities when available. First/M-mid shifts ( 9:00 am - 5:30 / 10:00 am - 6:30 ) Pay Rate - $16.25 per hour Second shift positions ( 12:30 pm - 9:00 pm) Pay Rate - $16.75 per hour.
Call Center Agent - Dayton - Full-Time - Monday - Thursday 11:00am to 7:30pm, Rotating Friday 8:30am to 5:00pm and Saturday 9:00am to 3:00pm in office on Tues - Thurs Versiti, Inc.Call Center Agent - Dayton - Full-Time - Monday - Thursday 11:00am to 7:30pm, Rotating Friday 8:30am to 5:00pm and Saturday 9:00am to 3:00pm in office on Tues - ThursDayton, OhioFull timeThis combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Position Summary: This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks.
Call Center Specialist CTICall Center SpecialistCovington, KentuckyEssential Functions: Handle incoming and outgoing calls by using a Clinical research database to recruit, screen, determine eligibility, schedule, and follow-up with potential study subjects and responds to inquiries relating to advertising and referrals to research studies. Responsible for the maintaining and growing of our research database, including updating medical histories, updating the database with participant data and maintaining patient status, security and patient privacy.
NewCall Center Agent YMCA of Greater DaytonCall Center AgentDayton, OhioAs part of the Y’s primary contact team, serves current and potential members who want to register for membership, programs, make adjustments to their accounts or seek other general information about the various programs and services the Y provides. Essential Functions: Uphold the mission of the YMCA and demonstrate behaviors that reflect a determined, nurturing, genuine, hopeful, and welcoming nature.
Student Outreach Specialist (Call Center/Customer Service) AVEDA FREDRICS INSTITUTEStudent Outreach Specialist (Call Center/Customer Service)Loveland, OHDemonstrate unparalleled customer service by personalizing all communications with prospective students, taking ownership of the conversation outcomes, and ensuring positive results. Provide customer service to prospective Aveda Institute students through various support center functions, including conducting inbound and outbound calls, texting, and more.
Call Center Representative Lee Hecht HarrisonCall Center RepresentativeCincinnati, OH$19–$20 / hourAvailable paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. This role is ideal for candidates who thrive in fast-paced, high-volume environments and are passionate about delivering excellent customer service.
NewCall Center Agent Shik Innovation GroupCall Center AgentCincinnati, Ohio$3,800–$4,550 / monthThis role is ideal for individuals who enjoy assisting customers, resolving concerns, and working in a fast-paced, team-oriented environment. We are seeking a motivated Call Center Agent to provide professional phone support while delivering exceptional customer service.
Pharmacy Tech II - CarelonRx Call Center Elevance Health IncPharmacy Tech II - CarelonRx Call CenterOHRequires an active, professional license, if required by state law, State Pharmacy Technician Certification or National Certification based on applicable state(s) requirements, to practice as a Pharmacy Technician within the scope of practice in a state or territory of the United States. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
NW Patient Account Customer Service Rep PFS Call Center Kettering Health NetworkNW Patient Account Customer Service Rep PFS Call CenterKettering, OHPosition duties include, but are not limited to the following: Responding to inquiries regarding billing and collection processing in compliance with CBO Patient Financial Services departmental policies and procedures. Our service-oriented mission is in action every day, whether its by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.
NW Patient Account Customer Service Rep - PFS Call Center Kettering HealthNW Patient Account Customer Service Rep - PFS Call CenterMiamisburg, OhioPart timeResponsibilities & Requirements: Position duties include, but are not limited to the following: Responding to inquiries regarding billing and collection processing in compliance with CBO Patient Financial Services departmental policies and procedures. Overview: Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio.
Associate I, BPS Operations Processing Agent - Call Center Fidelity National Information Services IncAssociate I, BPS Operations Processing Agent - Call CenterOHWhat you will be doing: Resolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Begins to build base knowledge and familiarization of products, policies, and procedures for a limited number of clients and an understanding of association guidelines and compliance by frequently referring to online manuals and specific client training required to resolve card holder inquiries.
NewCall Center Agent Talent Haven HRCall Center AgentDayton, OHThis role is ideal for individuals who enjoy assisting customers, resolving concerns, and working in a fast-paced, team-oriented environment. We are seeking a motivated Call Center Agent to provide professional phone support while delivering exceptional customer service.
NewCall Center Specialist - Urology - MOB 441 - Full Time - Days The Christ HospitalCall Center Specialist - Urology - MOB 441 - Full Time - DaysCincinnati, OHExcellent computer skills in order to utilize Electronic Medical Records systems to find and print records and to scan new records into the system and to utilize the Practice Management System to find whether or not a patient has been seen by this practice, to enter registration data, to scan insurance cards or other identification. Answers incoming telephone calls, schedules appointments and directs incoming call questions appropriately through a warm transfer or EPIC electronic medical record (EMR) messaging functionality to the appropriate staff.
Call Center Specialist The Christ HospitalCall Center SpecialistCincinnati, OHExcellent computer skills in order to utilize Electronic Medical Records systems to find and print records and to scan new records into the system and to utilize the Practice Management System to find whether or not a patient has been seen by this practice, to enter registration data, to scan insurance cards or other identification. Answers incoming telephone calls, schedules appointments and directs incoming call questions appropriately through a warm transfer or EPIC electronic medical record (EMR) messaging functionality to the appropriate staff.
Call Center Specialist - General Surgery - MOB 242/308 - Full Time - Days The Christ Hospital Health NetworkCall Center Specialist - General Surgery - MOB 242/308 - Full Time - DaysCincinnati, OHExcellent computer skills in order to utilize Electronic Medical Records systems to find and print records and to scan new records into the system and to utilize the Practice Management System to find whether or not a patient has been seen by this practice, to enter registration data, to scan insurance cards or other identification. Answers incoming telephone calls, schedules appointments and directs incoming call questions appropriately through a warm transfer or EPIC electronic medical record (EMR) messaging functionality to the appropriate staff.
NewCall Center Specialist - Urology - MOB 441 - Full Time - Days The Christ Hospital Health NetworkCall Center Specialist - Urology - MOB 441 - Full Time - DaysCincinnati, OHExcellent computer skills in order to utilize Electronic Medical Records systems to find and print records and to scan new records into the system and to utilize the Practice Management System to find whether or not a patient has been seen by this practice, to enter registration data, to scan insurance cards or other identification. Answers incoming telephone calls, schedules appointments and directs incoming call questions appropriately through a warm transfer or EPIC electronic medical record (EMR) messaging functionality to the appropriate staff.
Corporate Resolutions Specialist (Blue Ash, OH - Call Center) Green Dot CorpCorporate Resolutions Specialist (Blue Ash, OH - Call Center)OH$37,400–$56,200 / yearIn Green Dot Customer Escalations, we continually seek individuals with a keen passion for delivering exceptional customer experiences, a desire to make a positive impact, a commitment to their work, the ability to elevate the performance of their team members and display enjoyment for solving complex customer issues. Demonstrate sound negotiation, problem-solving and conflict resolution skills by working to resolve issues within your own authority and parameters whenever possible, while utilizing sound judgment to understand when it will be both effective and necessary to escalate to a higher authority.
NewExperienced Call Center Agent (or Medical Receptionist) HealthSource of OhioExperienced Call Center Agent (or Medical Receptionist)Cincinnati, OHWho We Are: HealthSource of Ohio is a not-for-profit community health center in Southwestern Ohio that provides quality, patient-centered primary and preventative care for all. Ability to speak clearly in order to communicate effectively between patient and provider, provide pre-visit instructions/directions, and relay provider instructions.
Call Center Intern Medpace, Inc.Call Center InternCincinnati, OhioQualifications: High school diploma required; Currently pursuing a bachelor's degree in Communications or life science related field; Ability to work a first and second shift schedule between the hours of 8:00am and 6:30pm with the occasional weekend and extended hours. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective.
Call Center Intern Medpace Holdings IncCall Center InternCincinnati, OHHigh school diploma required; Currently pursuing a bachelor''s degree in Communications or life science related field; Ability to work a first and second shift schedule between the hours of 8:00am and 6:30pm with the occasional weekend and extended hours. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective.
Medical Center Representative - Call Team (Remote) Dayton Center for Neurological DisordersMedical Center Representative - Call Team (Remote)Centerville, OhioRemoteResponsibilities for this position include but are not limited to answering a multi-line call queue, monitoring wait times, limiting dropped calls, appropriately screening calls prior to transferring to other departments, understanding the proper workflow of clinical inboxes and how to create patient cases accurately, have an understanding of all scheduling policies and accepted insurances, accurately schedule all appointment types and document on all appointments as outlined in scheduling policies, make relevant notes in chart from patient interactions using patient cases, review of and advising patients of balances when scheduling, daily review for openings/cancelations and ensure schedules are filled and appropriately communicating with senior schedulers regarding provider schedules as needed. Education/Experience: Required: High School diploma or equivalent Preferred: 2 years of medical office experience Preferred: Athena Experience Preferred: Experience in a remote work environment Certificates and Licenses: Valid Driver's License Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
NewCall Center Agent - Remote Paid Focus Group Panelist Focus Group PanelCall Center Agent - Remote Paid Focus Group PanelistDayton, OHRemoteFocus Group Panel is real market research — actual companies paying for honest feedback on their products. Why Focus Group Panel: real studies with real brands — not a scam or a sales pitch.
Contact Center Manager Digital Management LLCContact Center ManagerSharonville, OHDMI works with each client to understand their unique mobility needs and deliver fast, accurate and reliable support to their employees through our various ticketing services, live support and chat options for upgrades, new lines of services, MACDs and more. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe.
Biometrics (Fingerprint) Technician - On Call AmentumBiometrics (Fingerprint) Technician - On CallCincinnati, OhioManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. . Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs. .
NewCUSTOMER RELATIONS REPRESENTATIVE (Emergency Communications Center) City of CIncinnatiCUSTOMER RELATIONS REPRESENTATIVE (Emergency Communications Center)Cincinnati, OH$56,026.18–$59,185.06 / yearReceives service requests through multiple intake channels, including phone, computer dispatch notification, and e-mail; initiates and forwards service requests for City services to proper department/division for resolution utilizing state-of-the-art call center technology; changes activity status when appropriate; advises citizens of anticipated service and completion dates of their requests. Answers incoming calls from citizens, alarm companies, Police Department, Fire Department, other City Departments, and other agencies regarding requests for city services; prioritizes calls received simultaneously by radio, telephone, and other call takers.
NewLaRosa's Guest Service Center-Customer Service Representative - $11.50/hour LaRosa's PizzeriaLaRosa's Guest Service Center-Customer Service Representative - $11.50/hourCincinnati, OHA friendly environment where Customer Service Representatives are rewarded for their hard work (You can earn gift cards based on good performance).Free - $11.50/hourLaRosa's Guest Service Center, our Call Center located in Western Hills, is hiring for Customer Service Representatives.
Customer Center Representative Five Star Home ServicesCustomer Center RepresentativeXenia, OhioA Minimum of 1 year working in a call center, OR proven success in a high-volume customer service position. We're looking for someone who is friendly, confident, organized, and thrives in a fast-paced environment.
NewLaRosa's Guest Service Center-Customer Service Representative - $11.50/hour LaRosa'sLaRosa's Guest Service Center-Customer Service Representative - $11.50/hourCincinnati, OHA friendly environment where Customer Service Representatives are rewarded for their hard work (You can earn gift cards based on good performance). LaRosa's Guest Service Center, our Call Center located in Western Hills, is hiring for Customer Service Representatives.
NewDirector of Care Coordination Center Ohio's Hospice of DaytonDirector of Care Coordination CenterDayton, OHLeadership at Ohio's Hospice is more than managing operations-it's about empowering teams, improving patient experiences, and helping ensure every patient and family receives the compassionate care they deserve. What You'll Do: Provide leadership and oversight of daily Care Coordination Center operations, including triage, scheduling, dispatch, care team navigation, customer service, and workflow coordination.
CS Specialist I - Customer Service Center WesBanco IncCS Specialist I - Customer Service CenterOHAssists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureOH$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation ManagerCincinnati, OH$144,000–$241,000 / year4+ years of experience with customer service or contact center technologies, including contact center as a service, customer relationship management, workforce management, quality management, knowledge management, analytics, or artificial intelligence-enabled service platforms. Supporting the design and implementation of customer service technologies, including contact center as a service, customer relationship management, workforce management, knowledge management, analytics, automation, and artificial intelligence-enabled service platforms.
Ambulatory Access Center Manager UC Health, LLCAmbulatory Access Center ManagerCincinnati, OHFull timeMonitors calls to ensure exceptional customer service provided, manages staff schedules to ensure staffing levels support call volume, and identifies training opportunities for staff. Assists the Service Center Supervisor with the day-to-day activities relating to process problems/changes, inter-department communication receiving of feedback, and adjusting workflow.
Navigation Center Coordinator - Hospice of Cincinnati TriHealth IncNavigation Center Coordinator - Hospice of CincinnatiOHReceives and processes referrals, completing data entry of referrals from all internal and external referral sources, triage of complex referrals, follow-up on pending referrals in appropriate work queues, recordkeeping, DocuSign, correspondence, scanning pertinent documents, and patient contact. The coordinator will be processing incoming referrals, completing intake in EPIC, scheduling Admission RNs, closing the communication loop with the referral sources, and connecting with families.
NewCS Specialist I - Customer Service Center WesBanco BankCS Specialist I - Customer Service CenterCincinnati, OHAssists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.
Certified Pharmacy Technician - Mason Service Center Bon Secours Mercy Health IncCertified Pharmacy Technician - Mason Service CenterMason, OHLicensure/Certification: Valid ExCPT Certification provided by the National Health Career Association or Pharmacy Technician Certification Board (PTCB) certification and registration with State Board of Pharmacy (required). Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Certified Pharmacy Technician (CPT) - Mason Service Center Bon Secours Mercy Health IncCertified Pharmacy Technician (CPT) - Mason Service CenterMason, OHLicensure/Certification: Valid ExCPT Certification provided by the National Health Career Association or Pharmacy Technician Certification Board (PTCB) certification and registration with State Board of Pharmacy (required). Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Contact Center Trainer The AES CorpContact Center TrainerDayton, OHThe Contact Center Trainer is responsible for designing, delivering, and continuously improving training programs that equip contact center agents with the skills, knowledge, and confidence to deliver exceptional customer experiences. AES is proudly ranked #1 globally in renewable energy sales to corporations, and with $12.7B in revenues in 2023, we have the resources and expertise to make a significant impact as we provide electricity to 25 million customers worldwide.