NewCall Center Agent JobotCall Center AgentCincinnati, OH$50,000–$65,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are looking for qualified Life Insurance Call Center Agent's to assist current and prospective policyholders by providing information about life insurance products, processing policy changes, answering questions, and resolving customer concerns.
NewControls Technician, Data Center Capacity Delivery Amazon Data Services, Inc.Controls Technician, Data Center Capacity DeliveryTrenton, OHThe Data Center Global Services team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. They will verify, configure, and troubleshoot field devices including Air Handler Unit (AHU) controllers, Variable Frequency Drives (VFDs), Temperature and Pressure Sensors, and Third Party Network or Serial Devices, controllers and network equipment.
NewExperienced Call Center Agent (or Medical Receptionist) HEALTHSOURCE OF OHIOExperienced Call Center Agent (or Medical Receptionist)Shademore, OHHSO Valuable Perks: Competitive pay with eligible incentive bonuses & yearly merit increases Structured schedules for work-life balance with Paid Time off & Long-Term Sick Bank hours Full Health Benefits Package, $500 Courtesy Care Benefits & up to $2000 in HSA funds Student Loan Forgiveness program & tuition reimbursement Employer contribution driven retirement plan Complimentary scrubs Do you have what it takes to be a Medical Call Center Agent: High School Diploma or Equivalent required Strong computer skills that include a combination of experience in a Windows Operating System, e-mail, and EHR data entry required 1-2 years Call Center experience preferred (or equivalent Medical Receptionist experience) A day in the life of a HSO Medical Call Center Agent: Promptly answers, screens, and processes medical service requests and telephone inquiries with strict adherence to confidentiality Facilitate optimal patient access and maximize accuracy of data entry for scheduling and clinical messaging Ability to speak clearly in order to communicate effectively between patient and provider, provide pre-visit instructions/directions, and relay provider instructions Responsible for professionally responding to all inquiries from callers as they relate to health services HSO provides Who We Are: HealthSource of Ohio is a not-for-profit community health center in Southwestern Ohio that provides quality, patient-centered primary and preventative care for all. Check out what HSO employees have to say about working for HealthSource of Ohio: I am thankful to work for a great company that treats their employees as one of their own Medical Assistant/Receptionist, Mt.
NewClinical Lab Scientist 1 / 2, Hoxworth Blood Center, Quality Control Laboratory University of CincinnatiClinical Lab Scientist 1 / 2, Hoxworth Blood Center, Quality Control LaboratoryCincinnati, OH$28–$34Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference.
NewManager, Communications & Marketing, Hoxworth Blood Center University of CincinnatiManager, Communications & Marketing, Hoxworth Blood CenterCincinnati, OHHome to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference.
Call Center Representative Spartan Plumbing, LLCCall Center RepresentativeDayton, OHFull timeSpartan Plumbing, LLC in Dayton, OH is actively seeking a reliable full-time Call Center Representative to be the first point of contact with our customers when answering phone calls. Your positive, friendly disposition comes through in all your interactions whether by phone, email, or text and is one of the reasons our clients enjoy doing business with us.
NewCustomer Service Representative-Call Center Cassanos PizzaCustomer Service Representative-Call CenterDayton, OHA Customer Service Representative primarily interacts with customers over the phone in response to placing orders and ensures quality and accurate Customer service. Obtains and confirms accurate credit card information (when credit cards are being used as the customer's form of payment) while keeping information confidential.
Sales & Customer Service Call Center Specialist - OHIO Victoria's Secret & CoSales & Customer Service Call Center Specialist - OHIOKettering, OHWe are seeking enthusiastic, sales-driven, work-from-home Sales & Customer Service Call Center Specialists with expertise in exceptional customer service and sales skills to join our high-performing team. In this virtual phone role, you will create Customers for Life by recommending and selling our products, providing information, and prioritizing a one-call resolution for customers and store associate concerns.
Veterinary Call Center Representative PetWowVeterinary Call Center RepresentativeLakeside Park, KY$33,280–$35,360Team members assist with scheduling, answering questions, resolving concerns, and helping guide clients through their pets’ care needs across medical, grooming, and preventative services. This role requires flexibility in scheduling across our full range of operating hours as well as the ability to float between our hospital locations (all within a 15-mile radius).
NewCall Center Representative, Public Safety Dispatch Center, Fulltime, Second Shift UC HealthCall Center Representative, Public Safety Dispatch Center, Fulltime, Second ShiftCincinnati, OHExercise sound judgment under stressful circumstances; communicate effectively, concisely and articulately in oral form; develop and maintain effective working relationships with supervisors, associates, other agency representatives and general public; handle sensitive inquiries and contacts with officials and general public; demonstrate excellent hearing and diction; analyze situations, establish facts and formulate viable conclusions; document all activities performed. Keeps informed and aware of persons and places suspected of illegal activity and/or potential for problems within an assigned area; Enters or retrieves data from a computer terminal, PC or other keyboard device; Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes and work cooperatively and jointly to provide PRIIDE Core values.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAOH$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
NewCall Center Representative Champion WindowCall Center RepresentativeCincinnati, OHShift & Pay:First/mid shifts: 9:00 am – 5:30 pm / 10:00 am – 6:30 pm – $16.25 per hourSecond shift positions: 12:30 pm – 9:00 pm – $16.75 per hourResponsibilitiesCall quality assurance: listen to recorded incoming calls to verify customer data against appointment data and correct opportunities when available. This role ensures appointment correctness, monitors call quality, manages data input, and pilots special programs.
Call Center / Confirmation Representative Great Day Improvements: A Family of BrandsCall Center / Confirmation RepresentativeCincinnati, OhioFull timeFirst/M-mid shifts ( 9:00 am - 5:30 / 10:00 am - 6:30 ) Pay Rate - $16.25 per hour Second shift positions ( 12:30 pm - 9:00 pm) Pay Rate - $16.75 per hour Responsibilities: * Call quality assurance: listening to recorded incoming calls to verify customer data against appointment data, correcting opportunities when available. Responsible for ensuring appointment correctness, monitoring call quality and data input, and piloting special programs.
RN SPECIALTY-Institute Referral & Call Center Premier Health PartnersRN SPECIALTY-Institute Referral & Call CenterDayton, OHThe Registered Nurse functions independently within the limits of his/her license and training while contributing to the assessment, implementation, and evaluation of patient care. The Registered Nurse performs assessment, planning, intervention, coordination, and evaluation of patient care.
Call Center Agent - Part-Time - Monday through Friday 8:30am to 1:30pm (3 days a week in office) Versiti, Inc.Call Center Agent - Part-Time - Monday through Friday 8:30am to 1:30pm (3 days a week in office)Dayton, OhioRemotePart timeThis combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Ensures donor requests are carried out (opt out of calling list, don’t contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion.
Call Center Rep Savard GroupCall Center RepCincinnati, OHKey Requirements: Handling inbound and/or outbound calls, assisting customers with inquiries, resolving issues, and providing an overall positive experience. The ideal candidate is a strong communicator who can multitask, stay organized, and remain professional in a fast-paced environment.
NewEZConnect Regional Call Center Agent Southwest Ohio Regional Transit AuthorityEZConnect Regional Call Center AgentCincinnati, OHWorking knowledge of computers, CRM software, VoIP soft phones, and willingness to learn new systems (examples: COM system, Trapeze, TransitMaster, ezFare, OTP); headway data sheets, Microsoft office, internet, intranet and Outlook. Converse with customers verbally and/or electronically to determine destination, travel dates and times and accommodations required by answering incoming calls, retrieving emails, and responding to online chat messages from the EZConnect website/portal.
Call Center CSR R+L Carriers IncCall Center CSROHResponsibilities will include answering calls on a multi-line system, redirecting calls to appropriate contacts, data entry, processing driver paperwork, and assisting dispatchers. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking.
Service Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote) ChenMed LLCService Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote)Cincinnati, OHRemote$17–$24.26 / hourKNOWLEDGE, SKILLS AND ABILITIES: • Competent-level business acuity • Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods • Exceptional verbal communication skills including active listening • Excellent organizational and multi-tasking skills • Passion for serving others, particularly seniors, with initiative-taking solutions • Ability to successfully operate in a demanding environment • Proficient in keyboarding as well as, Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the position • Availability and willingness to work overtime hours as requested by leadership and based on the staffing needs of the business • Spoken and written fluency in English; bilingual a plus (Spanish, Creole, Vietnamese preferred). EDUCATION AND EXPERIENCE CRITERIA: • High school diploma or GED equivalent required • A minimum of 2 years of customer service experience required; in a call center or similar environment • A minimum of 1 year experience working in a fast-paced medical office or healthcare setting, highly preferred • Must reside in the continental United States and within a state where the company is established as a business entity • Experience with web-based customer relationship management systems.
NewCall Center Rep Savard LaborCall Center RepCincinnati, OHResponsibilities:Answer incoming calls and respond to customer inquiries in a timely and professional mannerMake outbound calls as needed for follow-ups or customer outreachProvide accurate information regarding products, services, and policiesResolve customer concerns and escalate issues when necessaryDocument all customer interactions in the systemMaintain a high level of customer satisfaction and professionalismShifts:2nd shift 2p-1030p3p-1130p4p-1230a3rd shift 11p-730a12a-830aDuration: PERM. Key requirements include handling inbound and/or outbound calls, assisting customers with inquiries, resolving issues, and providing an overall positive experience.
NewCall Center / Confirmation Lead Great Day Improvements: A Family of BrandsCall Center / Confirmation LeadCincinnati, OhioFull timeThe Confirm Leader is expected to communicate not only with the Call Center Department but also with the field marketing team and sales team regarding leads and scheduling availability. As the Confirm Leader, you will be responsible for managing the confirmation staff as well as monitoring and managing leads set by the marketing team.
NewCall Center Agent YMCA of Greater DaytonCall Center AgentDayton, OhioAs part of the Y’s primary contact team, serves current and potential members who want to register for membership, programs, make adjustments to their accounts or seek other general information about the various programs and services the Y provides. Essential Functions: Uphold the mission of the YMCA and demonstrate behaviors that reflect a determined, nurturing, genuine, hopeful, and welcoming nature.
NewCall Center Representative LHH Recruitment SolutionsCall Center RepresentativeCincinnati, OH$19–$20 / hourAvailable paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. This role is ideal for candidates who thrive in fast-paced, high-volume environments and are passionate about delivering excellent customer service.
Call Center Representative Great Day Improvements LLCCall Center RepresentativeCincinnati, OHCall quality assurance: listening to recorded incoming calls to verify customer data against appointment data, correcting opportunities when available. First/M-mid shifts ( 9:00 am - 5:30 / 10:00 am - 6:30 ) Pay Rate - $16.25 per hour Second shift positions ( 12:30 pm - 9:00 pm) Pay Rate - $16.75 per hour.
Call Center Agent - Dayton - Full-Time - Monday - Thursday 11:00am to 7:30pm, Rotating Friday 8:30am to 5:00pm and Saturday 9:00am to 3:00pm in office on Tues - Thurs Versiti, Inc.Call Center Agent - Dayton - Full-Time - Monday - Thursday 11:00am to 7:30pm, Rotating Friday 8:30am to 5:00pm and Saturday 9:00am to 3:00pm in office on Tues - ThursDayton, OhioFull timeThis combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Position Summary: This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks.
Call Center Specialist CTICall Center SpecialistCovington, KentuckyEssential Functions: Handle incoming and outgoing calls by using a Clinical research database to recruit, screen, determine eligibility, schedule, and follow-up with potential study subjects and responds to inquiries relating to advertising and referrals to research studies. Responsible for the maintaining and growing of our research database, including updating medical histories, updating the database with participant data and maintaining patient status, security and patient privacy.
NewCall Center Agent Shik Innovation GroupCall Center AgentCincinnati, Ohio$3,800–$4,550 / monthThis role is ideal for individuals who enjoy assisting customers, resolving concerns, and working in a fast-paced, team-oriented environment. We are seeking a motivated Call Center Agent to provide professional phone support while delivering exceptional customer service.
Student Outreach Specialist (Call Center/Customer Service) AVEDA FREDRICS INSTITUTEStudent Outreach Specialist (Call Center/Customer Service)Loveland, OHDemonstrate unparalleled customer service by personalizing all communications with prospective students, taking ownership of the conversation outcomes, and ensuring positive results. Provide customer service to prospective Aveda Institute students through various support center functions, including conducting inbound and outbound calls, texting, and more.
NewCustomer Service Representative, Call Center - Blue Ash, OH Green DotCustomer Service Representative, Call Center - Blue Ash, OHCincinnati, OH$33,000–$49,500 / yearIn Green Dot Customer Support, we continually seek individuals with a keen passion for delivering exceptional customer experiences, a desire to make a positive impact, a commitment to their work, the ability to elevate the performance of their team members and display enjoyment for solving complex customer issues. Demonstrating sound negotiation, problem-solving and conflict resolution skills by working to resolve issues within your own authority and parameters whenever possible, while utilizing sound judgment to understand when it will be both effective and necessary to escalate to a higher authority.
Call Center Representative Lee Hecht HarrisonCall Center RepresentativeCincinnati, OH$19–$20 / hourAvailable paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. This role is ideal for candidates who thrive in fast-paced, high-volume environments and are passionate about delivering excellent customer service.
NewCall Center Representative AMERICAN HEALTH ASSOCIATESCall Center RepresentativeCincinnati, OHProvide exceptional customer service to nursing home staff, physician office staff, and patients always via phone; • Enter data into a specialized computer system; • Dispatch AHA's Mobile Phlebotomists and Couriers; • Track specimen collection and reporting; • Trouble shoot missing, incomplete, and incorrect orders; • Must have the ability to interact effectively and professionally with clients and coworkers always; • Exceptional Customer Service skills, a must. AHA's Client Services department is open 24/7/365; we look for candidates who are available to work the established schedules and rotating holidays.
NewHealthcare Call Center Specialist - 24/7 Dispatch & Support AMERICAN HEALTH ASSOCIATESHealthcare Call Center Specialist - 24/7 Dispatch & SupportCincinnati, OHThe ideal candidate will possess a High School diploma, strong customer service skills, and the ability to manage time effectively in a fast-paced environment. This role involves providing exceptional customer service to nursing home staff and patients via phone, as well as entering data and dispatching personnel.
NewCall Center Representative Alphabe InsightCall Center RepresentativeCincinnati, OH$32,000–$36,000 / yearAs a Call Center Representative, you will serve as a key point of contact for clients and customers, providing information, answering inquiries, and ensuring a positive experience with every interaction. This role is ideal for individuals who enjoy communicating with people, solving problems, and delivering exceptional service in a fast-paced environment.
Pharmacy Tech II - CarelonRx Call Center Elevance Health IncPharmacy Tech II - CarelonRx Call CenterOHRequires an active, professional license, if required by state law, State Pharmacy Technician Certification or National Certification based on applicable state(s) requirements, to practice as a Pharmacy Technician within the scope of practice in a state or territory of the United States. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
NewCall Center Representative LHHCall Center RepresentativeCincinnati, OH$19–$20 / hourThis role is ideal for candidates who thrive in fast-paced, high-volume environments and are passionate about delivering excellent customer service. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
NW Patient Account Customer Service Rep PFS Call Center Kettering Health NetworkNW Patient Account Customer Service Rep PFS Call CenterKettering, OHPosition duties include, but are not limited to the following: Responding to inquiries regarding billing and collection processing in compliance with CBO Patient Financial Services departmental policies and procedures. Our service-oriented mission is in action every day, whether its by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.
NW Patient Account Customer Service Rep - PFS Call Center Kettering HealthNW Patient Account Customer Service Rep - PFS Call CenterMiamisburg, OHPosition duties include, but are not limited to the following: Responding to inquiries regarding billing and collection processing in compliance with CBO Patient Financial Services departmental policies and procedures. Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio.
NewCall Center Agent Talent Haven HRCall Center AgentDayton, OHThis role is ideal for individuals who enjoy assisting customers, resolving concerns, and working in a fast-paced, team-oriented environment. We are seeking a motivated Call Center Agent to provide professional phone support while delivering exceptional customer service.
NewCall Center Representative Teasdale Fenton Cleaning and Property RestorationCall Center RepresentativeCincinnati, OHTeasdale Fenton Cleaning & Property Restoration is a locally owned, full-service cleaning and restoration company proudly serving the Tri-State area for over 100 years. You will handle a variety of service inquiries, from routine cleaning to emergency restoration needs, ensuring a positive customer experience with every interaction.
Call Center Specialist The Christ HospitalCall Center SpecialistKYExcellent computer skills in order to utilize Electronic Medical Records systems to find and print records and to scan new records into the system and to utilize the Practice Management System to find whether or not a patient has been seen by this practice, to enter registration data, to scan insurance cards or other identification. Answers incoming telephone calls, schedules appointments and directs incoming call questions appropriately through a warm transfer or EPIC electronic medical record (EMR) messaging functionality to the appropriate staff.
NewCall Center Specialist - Urology - MOB 441 - Full Time - Days The Christ HospitalCall Center Specialist - Urology - MOB 441 - Full Time - DaysCincinnati, OHExcellent computer skills in order to utilize Electronic Medical Records systems to find and print records and to scan new records into the system and to utilize the Practice Management System to find whether or not a patient has been seen by this practice, to enter registration data, to scan insurance cards or other identification. Answers incoming telephone calls, schedules appointments and directs incoming call questions appropriately through a warm transfer or EPIC electronic medical record (EMR) messaging functionality to the appropriate staff.
NewCall Center Specialist - Urology - MOB 441 - Full Time - Days The Christ Hospital Health NetworkCall Center Specialist - Urology - MOB 441 - Full Time - DaysCincinnati, OHExcellent computer skills in order to utilize Electronic Medical Records systems to find and print records and to scan new records into the system and to utilize the Practice Management System to find whether or not a patient has been seen by this practice, to enter registration data, to scan insurance cards or other identification. Answers incoming telephone calls, schedules appointments and directs incoming call questions appropriately through a warm transfer or EPIC electronic medical record (EMR) messaging functionality to the appropriate staff.
Call Center Specialist - General Surgery - MOB 242/308 - Full Time - Days The Christ Hospital Health NetworkCall Center Specialist - General Surgery - MOB 242/308 - Full Time - DaysCincinnati, OHExcellent computer skills in order to utilize Electronic Medical Records systems to find and print records and to scan new records into the system and to utilize the Practice Management System to find whether or not a patient has been seen by this practice, to enter registration data, to scan insurance cards or other identification. Answers incoming telephone calls, schedules appointments and directs incoming call questions appropriately through a warm transfer or EPIC electronic medical record (EMR) messaging functionality to the appropriate staff.
Corporate Resolutions Specialist (Blue Ash, OH - Call Center) Green Dot CorpCorporate Resolutions Specialist (Blue Ash, OH - Call Center)OH$37,400–$56,200 / yearIn Green Dot Customer Escalations, we continually seek individuals with a keen passion for delivering exceptional customer experiences, a desire to make a positive impact, a commitment to their work, the ability to elevate the performance of their team members and display enjoyment for solving complex customer issues. Demonstrate sound negotiation, problem-solving and conflict resolution skills by working to resolve issues within your own authority and parameters whenever possible, while utilizing sound judgment to understand when it will be both effective and necessary to escalate to a higher authority.
NewExperienced Call Center Agent (or Medical Receptionist) HealthSource of OhioExperienced Call Center Agent (or Medical Receptionist)Cincinnati, OHWho We Are: HealthSource of Ohio is a not-for-profit community health center in Southwestern Ohio that provides quality, patient-centered primary and preventative care for all. Ability to speak clearly in order to communicate effectively between patient and provider, provide pre-visit instructions/directions, and relay provider instructions.
Call Center Intern Medpace Holdings IncCall Center InternCincinnati, OHHigh school diploma required; Currently pursuing a bachelor''s degree in Communications or life science related field; Ability to work a first and second shift schedule between the hours of 8:00am and 6:30pm with the occasional weekend and extended hours. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective.
Call Center Intern Medpace, Inc.Call Center InternCincinnati, OhioQualifications: High school diploma required; Currently pursuing a bachelor's degree in Communications or life science related field; Ability to work a first and second shift schedule between the hours of 8:00am and 6:30pm with the occasional weekend and extended hours. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective.
NewCall Center Representative - DHA US Government JobsCall Center Representative - DHACincinnati, OHPositions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Current civil service employees would be given new appointments to the civil service.
Medical Center Representative - Call Team (Remote) Dayton Center for Neurological DisordersMedical Center Representative - Call Team (Remote)Centerville, OhioRemoteResponsibilities for this position include but are not limited to answering a multi-line call queue, monitoring wait times, limiting dropped calls, appropriately screening calls prior to transferring to other departments, understanding the proper workflow of clinical inboxes and how to create patient cases accurately, have an understanding of all scheduling policies and accepted insurances, accurately schedule all appointment types and document on all appointments as outlined in scheduling policies, make relevant notes in chart from patient interactions using patient cases, review of and advising patients of balances when scheduling, daily review for openings/cancelations and ensure schedules are filled and appropriately communicating with senior schedulers regarding provider schedules as needed. Education/Experience: Required: High School diploma or equivalent Preferred: 2 years of medical office experience Preferred: Athena Experience Preferred: Experience in a remote work environment Certificates and Licenses: Valid Driver's License Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
NewPFS Call Center Representative - 40 hrs/wk, 1st shift Blanchard Valley Health SystemPFS Call Center Representative - 40 hrs/wk, 1st shiftDayton, OHRegularly attends and actively participates in staff meetings, training and continuing education that aligns with recognized improvement opportunities, payer policies and procedures and ensures to maintain up to date certifications. Collects patient payments made over the counter, over the phone, and by mail daily; properly records all payment types (e.g., cash, check, debit, credit) and transactions into the computer system.