Search results for

Call Center Jobs in New York City, NY

Client Service Specialist

Randstad USA

New York, NY

Call Center Representative

Apex Systems

New York, NY

Customer Service Coordinator


Pine Brook, NJ

Customer Operator Rep

EDI Staffing

Edison, NJ

Customer Service

Randstad USA

Jersey City, NJ

Sales/Customer Service Representative

National Income Life Insurance

Long Island City, NY

Client Operations Specialist

The Execu|Search Group

New York, NY

Call Center Representative

Glenn Hill Search Group

$33000 - $35000 / Per Year

Fairfield, NJ

Parts Customer Service Representative

Gil-Bar Industries

$45000 - $50000 / Per Year


New York City Call Center Jobs Overview

Call center agents play an important supporting role in the success of a business by ensuring that customers are satisfied. Without a call center, customers wouldn't know who to turn to when a problem arises with the product or service they've purchased. Call center jobs are open to job seekers who come from a multitude of backgrounds and work histories. Agents not only help to solve customers' issues, but they also lend a sympathetic ear and provide customers with a positive experience so that they'll come back to the brand again and again.

Jobs at call centers are ideal for people who are just getting started in their career or who want to learn more about a company's products or services. Agents handle incoming and outgoing customer calls, using their knowledge of products, services, and policies to assist callers with inquiries or complaints. As a call center agent, you'll speak with customers, listen to their needs, clarify information, and offer possible solutions. You may also have opportunities to upsell the company's products and services, and build strong relationships with customers.

You can expand your search for administrative jobs by checking out these similar positions:

About Working in New York City, New York

New York City's five unique boroughs—Manhattan, Brooklyn, Queens, the Bronx, and Staten Island—make up the largest city in the U.S. Known world-wide as "the Big Apple," NYC is home to the United Nations, Broadway, the Statue of Liberty, Central Park, and world-renowned museums like the Metropolitan Museum of Art, the Museum of Modern Art, and the American Museum of Natural History, among many others. These iconic institutions and landmarks are just a few of the reasons why NYC consistently ranks among the best cities in the world. Interested in working in the city that never sleeps? New York City is a global economic hub, which means you can find NYC jobs at one of the many Fortune 500 companies located here.

Looking to earn good pay at an NYC job? You're in luck—New York City has one of the highest average salaries in the country. And job opportunities in the area aren't just limited to the five boroughs—you can also find jobs in nearby cities such as New Rochelle, White Plains, and Yonkers.

Update Your New York City Call Center Resume

Ready to put your resume together? Monster can help. We offer a sample call center resume to help you organize your relevant experience and skills into a simple, clean format. To really impress potential employers, consider including a cover letter with your application. Read through our sample cover letters and then take a look at our collection of cover letter articles—they can help you to express your thoughts about what qualities and experience you’ll bring to the position.

How Much Do Call Center Jobs Pay in New York City, New York?

Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in call center jobs in New York City, New York, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median call center representative pay in New York City is $35,184 per year, which is 12% higher than the national average.

Find Your Next New York City Call Center Job. Monster Can Help Get You Started

Are you prepared for a career in call center? If so, set up your profile on Monster for free and begin clicking on those call center jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in New York City, how to nail your job interview, and more.