Call Center Specialist - H&V Call Center - Ft. Wright E1 - Full Time - Days The Christ HospitalCall Center Specialist - H&V Call Center - Ft. Wright E1 - Full Time - Daysfort wright, KYExcellent computer skills in order to utilize Electronic Medical Records systems to find and print records and to scan new records into the system and to utilize the Practice Management System to find whether or not a patient has been seen by this practice, to enter registration data, to scan insurance cards or other identification. Answers incoming telephone calls, schedules appointments and directs incoming call questions appropriately through a warm transfer or EPIC electronic medical record (EMR) messaging functionality to the appropriate staff.
NewCommunication Center Representative (call center) TruPartner Credit UnionCommunication Center Representative (call center)Cincinnati, OHFull timeABOUT TRUPARTNER CREDIT UNIONOur organization was founded in 1937 by Louise McCarren Herring, who was a pioneer in the credit union industry, having started over 500 credit unions in her lifetime. Call Center RepresentativeTruPartner Credit Union in Cincinnati, Ohio is actively seeking a sociable and ambitious full-time Call Center Representative to communicate with members about plans and services.
Call Center Representative, Public Safety Dispatch Center, Fulltime, First UC HealthCall Center Representative, Public Safety Dispatch Center, Fulltime, FirstCincinnati, OHExercise sound judgment under stressful circumstances; communicate effectively, concisely and articulately in oral form; develop and maintain effective working relationships with supervisors, associates, other agency representatives and general public; handle sensitive inquiries and contacts with officials and general public; demonstrate excellent hearing and diction; analyze situations, establish facts and formulate viable conclusions; document all activities performed. Keeps informed and aware of persons and places suspected of illegal activity and/or potential for problems within an assigned area; Enters or retrieves data from a computer terminal, PC or other keyboard device; Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes and work cooperatively and jointly to provide PRIIDE Core values.
Call Center Representative, Public Safety Dispatch Center, Fulltime, Third Shift UC HealthCall Center Representative, Public Safety Dispatch Center, Fulltime, Third ShiftCincinnati, OHExercise sound judgment under stressful circumstances; communicate effectively, concisely and articulately in oral form; develop and maintain effective working relationships with supervisors, associates, other agency representatives and general public; handle sensitive inquiries and contacts with officials and general public; demonstrate excellent hearing and diction; analyze situations, establish facts and formulate viable conclusions; document all activities performed. Keeps informed and aware of persons and places suspected of illegal activity and/or potential for problems within an assigned area; Enters or retrieves data from a computer terminal, PC or other keyboard device; Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes and work cooperatively and jointly to provide PRIIDE Core values.
Call Center Representative / Inside Sales Great Day Improvements: A Family of BrandsCall Center Representative / Inside SalesCincinnati, OhioFull timeFirst/M-mid shifts ( 9:00 am - 5:30 / 10:00 am - 6:30 ) Pay Rate - $16.25 per hour Second shift positions ( 12:30 pm - 9:00 pm) Pay Rate - $16.75 per hour Responsibilities: * Call quality assurance: listening to recorded incoming calls to verify customer data against appointment data, correcting opportunities when available. Responsible for ensuring appointment correctness, monitoring call quality and data input, and piloting special programs.
Call Center Representative, Public Safety Dispatch Center, Fulltime, First Shift UC HealthCall Center Representative, Public Safety Dispatch Center, Fulltime, First ShiftCincinnati, OHExercise sound judgment under stressful circumstances; communicate effectively, concisely and articulately in oral form; develop and maintain effective working relationships with supervisors, associates, other agency representatives and general public; handle sensitive inquiries and contacts with officials and general public; demonstrate excellent hearing and diction; analyze situations, establish facts and formulate viable conclusions; document all activities performed. Call Center Representatives must exercise reasonable independent judgment to determine priorities for service response in accordance with established procedures and protocols; coordinate on site activities of safety forces o ensure efficient and effective support services; and notifies and coordinates response with outside agencies as needed, ex: police and fire units, Disaster Management personnel, hospital management and other first responders.
Call Center Representative / Inside Sales Great Day Improvements LLCCall Center Representative / Inside SalesCincinnati, OHCall quality assurance: listening to recorded incoming calls to verify customer data against appointment data, correcting opportunities when available. First/M-mid shifts ( 9:00 am - 5:30 / 10:00 am - 6:30 ) Pay Rate - $16.25 per hour Second shift positions ( 12:30 pm - 9:00 pm) Pay Rate - $16.75 per hour.
NewVeterinary Call Center Representative (ONSITE) PetWowVeterinary Call Center Representative (ONSITE)Lakeside Park, KY$33,280–$35,360 / yearTeam members assist with scheduling, answering questions, resolving concerns, and helping guide clients through their pets’ care needs across medical, grooming, and preventative services. This role requires flexibility in scheduling across our full range of operating hours as well as the ability to float between our hospital locations (all within a 15-mile radius).
NewCall Center Representative, Public Safety - Dispatch Center, Full Time, First UC HealthCall Center Representative, Public Safety - Dispatch Center, Full Time, FirstCincinnati, OHExercise sound judgment under stressful circumstances; communicate effectively, concisely and articulately in oral form; develop and maintain effective working relationships with supervisors, associates, other agency representatives and general public; handle sensitive inquiries and contacts with officials and general public; demonstrate excellent hearing and diction; analyze situations, establish facts and formulate viable conclusions; document all activities performed. Keeps informed and aware of persons and places suspected of illegal activity and/or potential for problems within an assigned area; Enters or retrieves data from a computer terminal, PC or other keyboard device; Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes and work cooperatively and jointly to provide PRIIDE Core values.
Call Center Representative, Public Safety Dispatch Center, Fulltime, Second Shift UC HealthCall Center Representative, Public Safety Dispatch Center, Fulltime, Second ShiftCincinnati, OHExercise sound judgment under stressful circumstances; communicate effectively, concisely and articulately in oral form; develop and maintain effective working relationships with supervisors, associates, other agency representatives and general public; handle sensitive inquiries and contacts with officials and general public; demonstrate excellent hearing and diction; analyze situations, establish facts and formulate viable conclusions; document all activities performed. Keeps informed and aware of persons and places suspected of illegal activity and/or potential for problems within an assigned area; Enters or retrieves data from a computer terminal, PC or other keyboard device; Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes and work cooperatively and jointly to provide PRIIDE Core values.
Veterinary Call Center Representative PetWowVeterinary Call Center RepresentativeLakeside Park, KY$16–$17 / hourTeam members assist with scheduling, answering questions, resolving concerns, and helping guide clients through their pets’ care needs across medical, grooming, and preventative services. This role requires flexibility in scheduling across our full range of operating hours as well as the ability to float between our hospital locations (all within a 15-mile radius).
NewVeterinary Call Center Representative (Onsite) PetWowVeterinary Call Center Representative (Onsite)Lakeside Park, KY$16–$17 / hourTeam members assist with scheduling, answering questions, resolving concerns, and helping guide clients through their pets’ care needs across medical, grooming, and preventative services. This role requires flexibility in scheduling across our full range of operating hours as well as the ability to float between our hospital locations (all within a 15-mile radius).
NewCall Center Representative ZolidcoCall Center RepresentativeCincinnati, OhioWe are seeking a motivated and professional Call Center Representative to communicate with customers, answer questions, provide product and service information, and support positive customer experiences. This role is ideal for someone who communicates confidently, enjoys helping people, and can manage multiple customer interactions in a professional manner.
NewCall Center / Confirmation Representative Great Day Improvements: A Family of BrandsCall Center / Confirmation RepresentativeCincinnati, OhioFull timeConfirmers will dial out to customers as well as handle inbound calls & texts from customers regarding their scheduled appointment. They will also be responsible for handling inbound lead setting and outbound dialing when needed to help generate appointments.
NewCall Center / Confirmation Representative Great Day Improvements LLCCall Center / Confirmation RepresentativeCincinnati, OHConfirmers will dial out to customers as well as handle inbound calls & texts from customers regarding their scheduled appointment. They will also be responsible for handling inbound lead setting and outbound dialing when needed to help generate appointments.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHACincinnati, OH$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Dividend - Operations Manager, Call Center Fifth Third BankDividend - Operations Manager, Call CenterCincinnati, OHSUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. Develop call center systems by developing customer interaction and voice response systems, and voice networks; design user interfaces; develop and execute user acceptance test plans; planning and controlling implementations.
NewService Team Coordinator (Renote Call Center) ChenMed LLCService Team Coordinator (Renote Call Center)Cincinnati, OHRemote$17–$24.26 / hourHe/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. The Service Team Coordinator is responsible for inbound customer service call handling related to patient scheduling, general inquiries and other patient service call interactions.
Call Center Rep Savard GroupCall Center RepCincinnati, OHKey Requirements: Handling inbound and/or outbound calls, assisting customers with inquiries, resolving issues, and providing an overall positive experience. The ideal candidate is a strong communicator who can multitask, stay organized, and remain professional in a fast-paced environment.
NewRoom Service Call Center Operator The Christ Hospital Health NetworkRoom Service Call Center OperatorCincinnati, OHResponsible for processing of Room Service meal requests, including compliance of meal with prescribed diet order and/or food allergies, preparing enteral feedings for distribution and providing excellent customer service. Provides timely notification to nursing unit of prepared trays for insulin patients prior to delivering tray to the patient.