NewCall Center Representative A-Line Staffing SolutionsCall Center RepresentativePittsburgh, PAFull timeli>Required Availability: Mon-Fri only, hours vary, 8-hour shift between 8a-7p | some OT required 32 to 40 hours per week during training. Location: MUST live within 2 hours of Pittsburgh Pennsylvania 15222.
Network Ops Center Technician Reed Smith USNetwork Ops Center TechnicianPittsburgh, Pennsylvania$33.17–$27.50Full timeMonitor, maintain, and ensure the availability, performance, and stability of enterprise infrastructure in a 24×7×365 NOC environment by leveraging monitoring and alerting tools to proactively detect, triage, and respond to incidents in real time across networks, servers, storage, cloud, applications, and sites. This position provides real-time situational awareness, Tier 1 infrastructure support, and incident triage/escalation for issues affecting networks, servers, storage, cloud environments, applications, and office connectivity.
NewCustomer Service Representative - # 26-15135 US Tech SolutionsCustomer Service Representative - # 26-15135Pittsburgh, PA$17–$19 / hourContractorFull timeli tabindex="0">This individual is part of a highly concierge ‘white glove’ service team that will manage the patient experience from start to finish by providing program information, eligibility, reimbursement support, and general assurances and ease of use in supporting our client’s copay assistance programs. The Patient Support Specialist, under the direction of the Supervisor, is responsible for providing patient health care services enabling access to care for prescription medications.
Contact Center Specialist US Tech SolutionsContact Center SpecialistPittsburgh, PA$23–$24 / hourContractorFull timePerforms and documents results of all quality assurance evaluations on all operational products and services, including (but not limited to) benefit verification cases, patient assistance cases, software support calls/emails, inbound calls from patients or health care providers, data entry, etc. The Operations Quality Assurance Associate I will be a subject matter expert for their respective assigned business unit(s) and will utilize analytical skills to analyze data, processes, and workflows to provide insightful, actionable coaching for the Operations Agents.
Patient Support Specialist- #26-11811 US Tech SolutionPatient Support Specialist- #26-11811Pittsburgh, PA$18.50–$19 / hourContractorThis individual is part of a highly concierge ‘white glove’ service team that will manage the patient experience from start to finish by providing program information, eligibility, reimbursement support, and general assurances and ease of use in supporting our client’s copay assistance programs. Under the supervisor's direction, The Patient Support Specialist is responsible for providing patient health care services, enabling access to care for prescription medications.
Confirmation Call Center Manager Bath Concepts Independent DealersConfirmation Call Center ManagerPittsburgh, PAFull timep>As the Confirmation Call Center Manager, you will oversee daily call center operations, manage a team of representatives, and ensure appointments are scheduled and confirmed efficiently. Cousins Roofing, Siding & Decks is seeking an experienced Confirmation Call Center Manager to lead our call center operations in Pittsburgh, PA.
Customer Service Call Center Pittsburgh On Site Competitive Wages! CCS Medical Holdings, Inc.Customer Service Call Center Pittsburgh On Site Competitive Wages!Pittsburgh, PABy combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. PropheSee-an AI-powered predictive model that identifies non-adherence risk and delivers personalized interventions- is an integral part of this solution, creating a first-of-its-kind platform to improve adherence, enhance clinical outcomes, and help prevent costly hospitalizations.
NewSupervisor Call Center - Digestive Health - Allegheny Center - Full Time Highmark IncSupervisor Call Center - Digestive Health - Allegheny Center - Full TimePittsburgh, PAIn connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org.
Call Center Representative Cellular SalesCall Center RepresentativePA$17–$25 / hourp>Follow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character. Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key).
Call Center Representative Cellular Sales Verizon Authorized RetailerCall Center RepresentativeWarrendale, Pennsylvania$17–$25 / hourCellular Sales: Call Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.Customer Service Call Center - Pittsburgh On Site - Competitive Wages! CCSCustomer Service Call Center - Pittsburgh On Site - Competitive Wages!Pittsburgh, PennsylvaniaBy combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. Company Overview: CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the $412 billion annual diabetes burden and chronic conditions affecting over 133 million Americans.Primary Contact Center Representative (Call Center) First National Bank Of PennsylvaniaPrimary Contact Center Representative (Call Center)Pittsburgh, PennsylvaniaPerforms various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries. Resolves customer issues and promotes products and services by identifying the customer’s needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics.Primary Contact Center Representative (Call Center) FNB CorpPrimary Contact Center Representative (Call Center)Pittsburgh, PAResolves customer issues and promotes products and services by identifying the customers needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics. Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.Temporary Call Center Agent- Medicare Sales Support University of Pittsburgh Medical CenterTemporary Call Center Agent- Medicare Sales SupportPittsburgh, PARemoteAs part of our team, you'll work from the comfort of your home while serving as a trusted first point of contact for individuals exploring UPMC For Life Medicare Advantage plans. Minimum 6 months of direct customer service experience; call center, specifically retail and food service industry experience, preferred.Customer Care Specialist - Call Center Servpro Industries LLCCustomer Care Specialist - Call CenterPARemoteli>Must reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.Call Center Representative - Roadside Assistance AAACall Center Representative - Roadside AssistancePittsburgh, PennsylvaniaField incoming calls from members requiring emergency roadside assistance including services such as towing, locksmith, fuel, battery, and minor mechanical issues. Call Center Representative - Roadside AssistanceAs a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads.Call Center Specialist | Hiring Now | Onsite- Pittsburgh Blink Health Management LLCCall Center Specialist | Hiring Now | Onsite- PittsburghPittsburgh, PAOur two primary products BlinkRx and Quick Save remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. We value curiosity, proactivity, and a strong desire to solve problems, learn quickly, and make a meaningful impact on patients navigating complex healthcare systems; regardless of career stage.Call Center Pharmacist - Closed Door Pharmacy Giant Eagle IncCall Center Pharmacist - Closed Door PharmacyPittsburgh, PAli>Assist with closed-door pharmacy support programs such as bulk immunization billing, patient support telephone lines, medication recall notification/counseling and other initiatives that can be completed remotely in processing center to remove non customer-facing work from the retail pharmacies. Provide telephonic clinical pharmacy services (MTM) to patients in order to optimize patient outcomes including but not limited to Comprehensive Medication Reviews (CMR), Targeted Interventions (TIP), Adherence Monitoring Interventions, and Manufacturer Programs.NewCall Center Air Star Trans & Limousine ServiceCall CenterWest Mifflin, PennsylvaniaAir Star Transportation is Growing Fast and we are currently seeking Customer Support Specialists to join our team in our Call Center Team Members ON-SITE at hour West Mifflin, Pa headquarters. The Customer Support Specialist acts as friendly liaison between our company and our current clients.Call Center/Service Desk Manager- onsite in Pittsburgh, PA A.C. CoyCall Center/Service Desk Manager- onsite in Pittsburgh, PAPittsburgh, Pennsylvaniali style="margin-left:0.25in">Act as a senior point of contact for escalations and critical issues, working directly with key customers to resolve concerns. Collaborate with cross-functional teams, including sales, marketing, IT, and new product development, to align service offerings with customer needs.NewPatient Logistics Coordinator - AHN One Call Highmark HealthPatient Logistics Coordinator - AHN One CallPittsburgh, PAThis involves leveraging triage notes and hospital protocols to assign patients to the most clinically appropriate unit, verifying insurance coverage and eligibility through multiple channels payer contacts, online resources, and electronic verification systems, to advise on the most appropriate facility, and proactively addressing any placement challenges to ensure efficient patient flow. Facilitates smooth and efficient patient transfers by collaborating and partnering with physicians, care managers, hospital operations, clinical teams, and referring hospitals, ensuring effective communication and coordination throughout the notification process.15%.Banking/Mortgage Lending Conference Call Rep ibexBanking/Mortgage Lending Conference Call RepPittsburgh, PennsylvaniaAs a Banking/Mortgage Loan Conference Call Rep you will support a leading provider of credit information for mortgage lending to support credit facilitation operations. Maintain ownership of calls when conducting conference calls involving multiple parties, ensuring all required information is obtained and accurately communicated.Hospice On Call Registered Nurse RN (7on/7off) Three Oaks HospiceHospice On Call Registered Nurse RN (7on/7off)Beaver, PAp>Come join our team at Three Oaks Hospice and our sister companies—Agape Hospice Care, Sage Hospice, Primary and Palliative Care, Elevation Hospice of Colorado, Elevation Hospice, and Primary and Palliative Care of Utah. POSITION SUMMARY: Primary functions are to administer skilled nursing care for clients of all ages in their place of residence, coordinate care with the interdisciplinary team, patient/family and referring agency; and assumes the responsibility for coordination of care.NewBanking/Mortgage Lending Conference Call Rep IBEX Holdings LtdBanking/Mortgage Lending Conference Call RepPittsburgh, PAp>As a Banking/Mortgage Loan Conference Call Rep you will support a leading provider of credit information for mortgage lending to support credit facilitation operations. Maintain ownership of calls when conducting conference calls involving multiple parties, ensuring all required information is obtained and accurately communicated.Patient Logistics Coordinator - AHN One Call Highmark IncPatient Logistics Coordinator - AHN One CallPittsburgh, PAThis involves leveraging triage notes and hospital protocols to assign patients to the most clinically appropriate unit, verifying insurance coverage and eligibility through multiple channels payer contacts, online resources, and electronic verification systems, to advise on the most appropriate facility, and proactively addressing any placement challenges to ensure efficient patient flow. Facilitates smooth and efficient patient transfers by collaborating and partnering with physicians, care managers, hospital operations, clinical teams, and referring hospitals, ensuring effective communication and coordination throughout the notification process.15%.Sales and Service Representative - Customer Care Center The PNC Financial Services Group IncSales and Service Representative - Customer Care CenterPA$28,000–$64,350 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Manager, Hyperscale Data Center PMO Eaton Corporation PlcManager, Hyperscale Data Center PMOPARemote$187,500–$275,000 / yearPrimary functions include: Set Strategic direction for Hyperscale Data Center Project Management Organization together with Field Sales, the Centralized PC Organization, Field Project Engineering, Manufacturing Product Lines / Divisions and Engineering Services and other departments within these organizations. What you'll do: The primary function of the Manager, Hyperscale Data Center Project Management Organization is to set strategic direction and manage day to day functions of the Hyperscale Data Center Project Management Organization.CS Specialist I - Customer Service Center WesBanco IncCS Specialist I - Customer Service CenterPAp>Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitecturePA$171,500–$307,500 / yearli>Experience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.Voice Network and Contact Center Manager Essential Utilities IncVoice Network and Contact Center ManagerPittsburgh, PAThe Manager, Telecom will lead a team of engineers and analysts, manage vendor relationships, and ensure reliable, secure, and cost‑effective telecom services that support business operations and customer needs. Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S. We are seeking a Manager, Telecom to lead and advance our enterprise telecommunications environment.RN (Full Time)- Pre Admission Call Room, Wexford Hospital Highmark IncRN (Full Time)- Pre Admission Call Room, Wexford HospitalWexford, PAIn connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. GENERAL OVERVIEW: The Registered Nurse assesses human responses and plans, implements and evaluates nursing care for individuals or families for whom the nurse is responsible.Team Leader, Customer Care Center NiSource IncTeam Leader, Customer Care CenterPA$82,200–$123,200 / yearCoaches customer service teams in resolution techniques including identifying problems, leveraging self-service support, using senior representatives and Team Leaders appropriately all in efforts to service customers. Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.PU&R Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdPU&R Contact Center Operations and Transformation ManagerPA$144,000–$241,000 / yearp>As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.Transfer Center Coordinator- Oakland University of Pittsburgh Medical CenterTransfer Center Coordinator- OaklandPittsburgh, PAFive (5) years customer service experience or call center experience, OR two (2) years emergency or healthcare call center, OR four (4) years in a healthcare business setting, OR two (2) years of direct patient care experience with EMS or in a role such as a Medical Assistant, LPN or PCT, OR successful completion of an LPN or RN training program. Purpose: UPMC MedCall serves as UPMCs advanced physician resource for all aspects of patient transfers, referrals (urgent and non-urgent, and physician consultations.Contact Center Specialist US Tech Solutions, Inc.Contact Center SpecialistPittsburgh, PA$23–$24 / hourPerforms and documents results of all quality assurance evaluations on all operational products and services, including (but not limited to) benefit verification cases, patient assistance cases, software support calls/emails, inbound calls from patients or health care providers, data entry, etc. The Operations Quality Assurance Associate I will be a subject matter expert for their respective assigned business unit(s) and will utilize analytical skills to analyze data, processes, and workflows to provide insightful, actionable coaching for the Operations Agents.Customer Service Specialist I - Customer Service Center WesBanco IncCustomer Service Specialist I - Customer Service CenterPittsburgh, PAAssists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.Contact Center Specialist- Wexford University of Pittsburgh Medical CenterContact Center Specialist- WexfordWexford, PAReview and take action on accounts on aged trial balance reports or in assigned work queue meeting specified dollar and age criteria to ensure lowest number of days possible on accounts receivable. Identify and take action to address patient concerns by utilizing effective decision making skills to know when to handle the call, send the call to in house clinical staff or send call to the physician?s office to meet the patient?s needs.Primary Contact Center Representative FNB CorpPrimary Contact Center RepresentativePittsburgh, PAPerforms various tasks to include: • Refund requests • Dispute handling • Payoff quotes • Address complaints • Update account changes • Process stop payments • Submit credit card limit increase inquiries Provide basic trouble shooting support for online banking products and services such as: • Password resets • Mobile banking • Bill payments Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Skills Required to Perform the Primary Responsibilities of this Position: • Excellent communication skills, both written and verbal • Excellent customer service skills • Detail-oriented • Ability to work and multi-task in a fast paced environment • Ability to use general office equipment • Ability to use a personal computer and job-related software • MS Word - Basic Level • MS Excel - Basic Level • Strong problem solving ability • Patience when dealing with difficult situations.Senior Software Engineer - Genesys cloud, IVR, Contact Center The PNC Financial Services Group IncSenior Software Engineer - Genesys cloud, IVR, Contact CenterPittsburgh, PA$55,000–$172,250 / yearp>Application Development, Business Management, Contact Center Systems, Customer Solutions, Design, Genesys Framework, Group Problem Solving, Interactive Voice Response (IVR), OAuth, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Contact Center Data Analyst FNB CorpContact Center Data AnalystPittsburgh, PAAll employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Assists in developing digitized reporting using Power BI to compile data derived from Contact Center and digital applications to drive monitoring, support, analytics and process improvement for Contact Center leadership.Software Engineering Manager - Contact Center The PNC Financial Services Group IncSoftware Engineering Manager - Contact CenterPittsburgh, PA$65,000–$194,350 / yearp>PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. This role requires a leader who combines strong people management skills with hands on technical depth, remaining actively involved in solution design, delivery execution, and day to day engineering operations.NewContact Center Transformation - Senior Associate PricewaterhouseCoopers LLPContact Center Transformation - Senior AssociatePittsburgh, PA$77,000–$202,000 / yearp>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.NewContact Center Transformation - Senior Manager PricewaterhouseCoopers LLPContact Center Transformation - Senior ManagerPittsburgh, PA$124,000–$280,000 / yearp>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As a Senior Manager, you will apply your skills to lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a strategic level to drive project success.Senior Manager 1: Research Leader - Deloitte Center for Health Solutions Deloitte Touche Tohmatsu LtdSenior Manager 1: Research Leader - Deloitte Center for Health SolutionsPA$124,600–$255,900 / yearDeloitte's Center for Health Solutions (DCHS) is seeking a Senior Research Leader to drive innovative thought leadership, support our teams, serve our clients, develop impactful collaborations in the market, and elevate the voice of Deloitte in life sciences and the health care industry. Help support and enhance an always-on distribution system (segmented audiences, executive moments that matter, enablement packaging, and digital/multimedia assets) so business leaders receive relevant and timely insights when they can act.Response Center Analyst 1 - Technical Product Support Black Box CorpResponse Center Analyst 1 - Technical Product SupportPAProduct support experience in one or more of the following areas: • Copper Cabling • Fiber Cabling • KVM Switches • Video Multimedia • Datacom/Networking • Cabinet Rack Enclosures. Interact with team members, management, internal departments, and business partners to maintain workflows, escalate, and resolve customer service requests.NewContact Center Transformation - Manager PricewaterhouseCoopers LLPContact Center Transformation - ManagerPittsburgh, PA$99,000–$232,000 / yearp>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.Data Center Program Manager Eaton Corporation PlcData Center Program ManagerMoon Township, PARemote$130,000–$176,000 / yearThis role is pivotal in advancing project management practices across the organization, enabling data-driven decisions, improving financial outcomes, and enhancing customer satisfaction on projects through continuous improvements of Project Management processes by field based Project Managers. Active involvement in leading technical organizations such as NFPA and IEEE, along with collaboration across utilities and diverse industries, ensures our employees stay at the forefront of cutting-edge technologies and engineering practices.Data Center Technician - Future Opportunities TensorWave IncData Center Technician - Future OpportunitiesNew Kensington, PAOur Data Center Operations team plays a critical role in achieving our mission of resilient AI infrastructure at scale by setting up new equipment used by our amazing customer base to deploy the most advanced workloads on the planet. We're all about offering real opportunities for growth, letting you dive into complex problems and make a meaningful impact through creative solutions.CARE CENTER AGENT Independence Health SystemCARE CENTER AGENTButler, PAp>Medium 3.6 -6.3 House work (mopping, scrubbing), health club exercising, treadmill work, stretching, yoga, walk/run-play with children, aerobic class, dancing, carrying bucket/wood, auto body repair, shoveling snow, golf (carrying clubs). Heavy to Very Heavy > 6.4 Calisthenics (push up, pull up, sit up, vigorous effort), carrying groceries upstairs, shoveling coal, bailing hay, fire fighting, sawing by hand, splitting wood.CARE CENTER AGENT - PART-TIME Independence Health SystemCARE CENTER AGENT - PART-TIMEPAp>Medium 3.6 -6.3 House work (mopping, scrubbing), health club exercising, treadmill work, stretching, yoga, walk/run-play with children, aerobic class, dancing, carrying bucket/wood, auto body repair, shoveling snow, golf (carrying clubs). Heavy to Very Heavy > 6.4 Calisthenics (push up, pull up, sit up, vigorous effort), carrying groceries upstairs, shoveling coal, bailing hay, fire fighting, sawing by hand, splitting wood.12345Resume ResourcesFree Resume TemplatesFree Resume BuilderSimilar Job SearchesClient Services Jobs in Pittsburgh, PACustomer Support Jobs in Pittsburgh, PACall Center Jobs in Carson, PACall Center Jobs in Mount Washington, PACall Center Jobs in Youngstown, OHRemote Customer Service JobsEntry Level Customer Service Jobs
Customer Service Call Center - Pittsburgh On Site - Competitive Wages! CCSCustomer Service Call Center - Pittsburgh On Site - Competitive Wages!Pittsburgh, PennsylvaniaBy combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. Company Overview: CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the $412 billion annual diabetes burden and chronic conditions affecting over 133 million Americans.
Primary Contact Center Representative (Call Center) First National Bank Of PennsylvaniaPrimary Contact Center Representative (Call Center)Pittsburgh, PennsylvaniaPerforms various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries. Resolves customer issues and promotes products and services by identifying the customer’s needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics.
Primary Contact Center Representative (Call Center) FNB CorpPrimary Contact Center Representative (Call Center)Pittsburgh, PAResolves customer issues and promotes products and services by identifying the customers needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics. Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.
Temporary Call Center Agent- Medicare Sales Support University of Pittsburgh Medical CenterTemporary Call Center Agent- Medicare Sales SupportPittsburgh, PARemoteAs part of our team, you'll work from the comfort of your home while serving as a trusted first point of contact for individuals exploring UPMC For Life Medicare Advantage plans. Minimum 6 months of direct customer service experience; call center, specifically retail and food service industry experience, preferred.
Customer Care Specialist - Call Center Servpro Industries LLCCustomer Care Specialist - Call CenterPARemoteli>Must reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Call Center Representative - Roadside Assistance AAACall Center Representative - Roadside AssistancePittsburgh, PennsylvaniaField incoming calls from members requiring emergency roadside assistance including services such as towing, locksmith, fuel, battery, and minor mechanical issues. Call Center Representative - Roadside AssistanceAs a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads.
Call Center Specialist | Hiring Now | Onsite- Pittsburgh Blink Health Management LLCCall Center Specialist | Hiring Now | Onsite- PittsburghPittsburgh, PAOur two primary products BlinkRx and Quick Save remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. We value curiosity, proactivity, and a strong desire to solve problems, learn quickly, and make a meaningful impact on patients navigating complex healthcare systems; regardless of career stage.
Call Center Pharmacist - Closed Door Pharmacy Giant Eagle IncCall Center Pharmacist - Closed Door PharmacyPittsburgh, PAli>Assist with closed-door pharmacy support programs such as bulk immunization billing, patient support telephone lines, medication recall notification/counseling and other initiatives that can be completed remotely in processing center to remove non customer-facing work from the retail pharmacies. Provide telephonic clinical pharmacy services (MTM) to patients in order to optimize patient outcomes including but not limited to Comprehensive Medication Reviews (CMR), Targeted Interventions (TIP), Adherence Monitoring Interventions, and Manufacturer Programs.
NewCall Center Air Star Trans & Limousine ServiceCall CenterWest Mifflin, PennsylvaniaAir Star Transportation is Growing Fast and we are currently seeking Customer Support Specialists to join our team in our Call Center Team Members ON-SITE at hour West Mifflin, Pa headquarters. The Customer Support Specialist acts as friendly liaison between our company and our current clients.
Call Center/Service Desk Manager- onsite in Pittsburgh, PA A.C. CoyCall Center/Service Desk Manager- onsite in Pittsburgh, PAPittsburgh, Pennsylvaniali style="margin-left:0.25in">Act as a senior point of contact for escalations and critical issues, working directly with key customers to resolve concerns. Collaborate with cross-functional teams, including sales, marketing, IT, and new product development, to align service offerings with customer needs.
NewPatient Logistics Coordinator - AHN One Call Highmark HealthPatient Logistics Coordinator - AHN One CallPittsburgh, PAThis involves leveraging triage notes and hospital protocols to assign patients to the most clinically appropriate unit, verifying insurance coverage and eligibility through multiple channels payer contacts, online resources, and electronic verification systems, to advise on the most appropriate facility, and proactively addressing any placement challenges to ensure efficient patient flow. Facilitates smooth and efficient patient transfers by collaborating and partnering with physicians, care managers, hospital operations, clinical teams, and referring hospitals, ensuring effective communication and coordination throughout the notification process.15%.
Banking/Mortgage Lending Conference Call Rep ibexBanking/Mortgage Lending Conference Call RepPittsburgh, PennsylvaniaAs a Banking/Mortgage Loan Conference Call Rep you will support a leading provider of credit information for mortgage lending to support credit facilitation operations. Maintain ownership of calls when conducting conference calls involving multiple parties, ensuring all required information is obtained and accurately communicated.
Hospice On Call Registered Nurse RN (7on/7off) Three Oaks HospiceHospice On Call Registered Nurse RN (7on/7off)Beaver, PAp>Come join our team at Three Oaks Hospice and our sister companies—Agape Hospice Care, Sage Hospice, Primary and Palliative Care, Elevation Hospice of Colorado, Elevation Hospice, and Primary and Palliative Care of Utah. POSITION SUMMARY: Primary functions are to administer skilled nursing care for clients of all ages in their place of residence, coordinate care with the interdisciplinary team, patient/family and referring agency; and assumes the responsibility for coordination of care.
NewBanking/Mortgage Lending Conference Call Rep IBEX Holdings LtdBanking/Mortgage Lending Conference Call RepPittsburgh, PAp>As a Banking/Mortgage Loan Conference Call Rep you will support a leading provider of credit information for mortgage lending to support credit facilitation operations. Maintain ownership of calls when conducting conference calls involving multiple parties, ensuring all required information is obtained and accurately communicated.
Patient Logistics Coordinator - AHN One Call Highmark IncPatient Logistics Coordinator - AHN One CallPittsburgh, PAThis involves leveraging triage notes and hospital protocols to assign patients to the most clinically appropriate unit, verifying insurance coverage and eligibility through multiple channels payer contacts, online resources, and electronic verification systems, to advise on the most appropriate facility, and proactively addressing any placement challenges to ensure efficient patient flow. Facilitates smooth and efficient patient transfers by collaborating and partnering with physicians, care managers, hospital operations, clinical teams, and referring hospitals, ensuring effective communication and coordination throughout the notification process.15%.
Sales and Service Representative - Customer Care Center The PNC Financial Services Group IncSales and Service Representative - Customer Care CenterPA$28,000–$64,350 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Manager, Hyperscale Data Center PMO Eaton Corporation PlcManager, Hyperscale Data Center PMOPARemote$187,500–$275,000 / yearPrimary functions include: Set Strategic direction for Hyperscale Data Center Project Management Organization together with Field Sales, the Centralized PC Organization, Field Project Engineering, Manufacturing Product Lines / Divisions and Engineering Services and other departments within these organizations. What you'll do: The primary function of the Manager, Hyperscale Data Center Project Management Organization is to set strategic direction and manage day to day functions of the Hyperscale Data Center Project Management Organization.
CS Specialist I - Customer Service Center WesBanco IncCS Specialist I - Customer Service CenterPAp>Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitecturePA$171,500–$307,500 / yearli>Experience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Voice Network and Contact Center Manager Essential Utilities IncVoice Network and Contact Center ManagerPittsburgh, PAThe Manager, Telecom will lead a team of engineers and analysts, manage vendor relationships, and ensure reliable, secure, and cost‑effective telecom services that support business operations and customer needs. Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S. We are seeking a Manager, Telecom to lead and advance our enterprise telecommunications environment.
RN (Full Time)- Pre Admission Call Room, Wexford Hospital Highmark IncRN (Full Time)- Pre Admission Call Room, Wexford HospitalWexford, PAIn connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. GENERAL OVERVIEW: The Registered Nurse assesses human responses and plans, implements and evaluates nursing care for individuals or families for whom the nurse is responsible.
Team Leader, Customer Care Center NiSource IncTeam Leader, Customer Care CenterPA$82,200–$123,200 / yearCoaches customer service teams in resolution techniques including identifying problems, leveraging self-service support, using senior representatives and Team Leaders appropriately all in efforts to service customers. Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
PU&R Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdPU&R Contact Center Operations and Transformation ManagerPA$144,000–$241,000 / yearp>As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.
Transfer Center Coordinator- Oakland University of Pittsburgh Medical CenterTransfer Center Coordinator- OaklandPittsburgh, PAFive (5) years customer service experience or call center experience, OR two (2) years emergency or healthcare call center, OR four (4) years in a healthcare business setting, OR two (2) years of direct patient care experience with EMS or in a role such as a Medical Assistant, LPN or PCT, OR successful completion of an LPN or RN training program. Purpose: UPMC MedCall serves as UPMCs advanced physician resource for all aspects of patient transfers, referrals (urgent and non-urgent, and physician consultations.
Contact Center Specialist US Tech Solutions, Inc.Contact Center SpecialistPittsburgh, PA$23–$24 / hourPerforms and documents results of all quality assurance evaluations on all operational products and services, including (but not limited to) benefit verification cases, patient assistance cases, software support calls/emails, inbound calls from patients or health care providers, data entry, etc. The Operations Quality Assurance Associate I will be a subject matter expert for their respective assigned business unit(s) and will utilize analytical skills to analyze data, processes, and workflows to provide insightful, actionable coaching for the Operations Agents.
Customer Service Specialist I - Customer Service Center WesBanco IncCustomer Service Specialist I - Customer Service CenterPittsburgh, PAAssists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.
Contact Center Specialist- Wexford University of Pittsburgh Medical CenterContact Center Specialist- WexfordWexford, PAReview and take action on accounts on aged trial balance reports or in assigned work queue meeting specified dollar and age criteria to ensure lowest number of days possible on accounts receivable. Identify and take action to address patient concerns by utilizing effective decision making skills to know when to handle the call, send the call to in house clinical staff or send call to the physician?s office to meet the patient?s needs.
Primary Contact Center Representative FNB CorpPrimary Contact Center RepresentativePittsburgh, PAPerforms various tasks to include: • Refund requests • Dispute handling • Payoff quotes • Address complaints • Update account changes • Process stop payments • Submit credit card limit increase inquiries Provide basic trouble shooting support for online banking products and services such as: • Password resets • Mobile banking • Bill payments Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Skills Required to Perform the Primary Responsibilities of this Position: • Excellent communication skills, both written and verbal • Excellent customer service skills • Detail-oriented • Ability to work and multi-task in a fast paced environment • Ability to use general office equipment • Ability to use a personal computer and job-related software • MS Word - Basic Level • MS Excel - Basic Level • Strong problem solving ability • Patience when dealing with difficult situations.
Senior Software Engineer - Genesys cloud, IVR, Contact Center The PNC Financial Services Group IncSenior Software Engineer - Genesys cloud, IVR, Contact CenterPittsburgh, PA$55,000–$172,250 / yearp>Application Development, Business Management, Contact Center Systems, Customer Solutions, Design, Genesys Framework, Group Problem Solving, Interactive Voice Response (IVR), OAuth, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Contact Center Data Analyst FNB CorpContact Center Data AnalystPittsburgh, PAAll employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Assists in developing digitized reporting using Power BI to compile data derived from Contact Center and digital applications to drive monitoring, support, analytics and process improvement for Contact Center leadership.
Software Engineering Manager - Contact Center The PNC Financial Services Group IncSoftware Engineering Manager - Contact CenterPittsburgh, PA$65,000–$194,350 / yearp>PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. This role requires a leader who combines strong people management skills with hands on technical depth, remaining actively involved in solution design, delivery execution, and day to day engineering operations.
NewContact Center Transformation - Senior Associate PricewaterhouseCoopers LLPContact Center Transformation - Senior AssociatePittsburgh, PA$77,000–$202,000 / yearp>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.
NewContact Center Transformation - Senior Manager PricewaterhouseCoopers LLPContact Center Transformation - Senior ManagerPittsburgh, PA$124,000–$280,000 / yearp>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As a Senior Manager, you will apply your skills to lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a strategic level to drive project success.
Senior Manager 1: Research Leader - Deloitte Center for Health Solutions Deloitte Touche Tohmatsu LtdSenior Manager 1: Research Leader - Deloitte Center for Health SolutionsPA$124,600–$255,900 / yearDeloitte's Center for Health Solutions (DCHS) is seeking a Senior Research Leader to drive innovative thought leadership, support our teams, serve our clients, develop impactful collaborations in the market, and elevate the voice of Deloitte in life sciences and the health care industry. Help support and enhance an always-on distribution system (segmented audiences, executive moments that matter, enablement packaging, and digital/multimedia assets) so business leaders receive relevant and timely insights when they can act.
Response Center Analyst 1 - Technical Product Support Black Box CorpResponse Center Analyst 1 - Technical Product SupportPAProduct support experience in one or more of the following areas: • Copper Cabling • Fiber Cabling • KVM Switches • Video Multimedia • Datacom/Networking • Cabinet Rack Enclosures. Interact with team members, management, internal departments, and business partners to maintain workflows, escalate, and resolve customer service requests.
NewContact Center Transformation - Manager PricewaterhouseCoopers LLPContact Center Transformation - ManagerPittsburgh, PA$99,000–$232,000 / yearp>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.
Data Center Program Manager Eaton Corporation PlcData Center Program ManagerMoon Township, PARemote$130,000–$176,000 / yearThis role is pivotal in advancing project management practices across the organization, enabling data-driven decisions, improving financial outcomes, and enhancing customer satisfaction on projects through continuous improvements of Project Management processes by field based Project Managers. Active involvement in leading technical organizations such as NFPA and IEEE, along with collaboration across utilities and diverse industries, ensures our employees stay at the forefront of cutting-edge technologies and engineering practices.
Data Center Technician - Future Opportunities TensorWave IncData Center Technician - Future OpportunitiesNew Kensington, PAOur Data Center Operations team plays a critical role in achieving our mission of resilient AI infrastructure at scale by setting up new equipment used by our amazing customer base to deploy the most advanced workloads on the planet. We're all about offering real opportunities for growth, letting you dive into complex problems and make a meaningful impact through creative solutions.
CARE CENTER AGENT Independence Health SystemCARE CENTER AGENTButler, PAp>Medium 3.6 -6.3 House work (mopping, scrubbing), health club exercising, treadmill work, stretching, yoga, walk/run-play with children, aerobic class, dancing, carrying bucket/wood, auto body repair, shoveling snow, golf (carrying clubs). Heavy to Very Heavy > 6.4 Calisthenics (push up, pull up, sit up, vigorous effort), carrying groceries upstairs, shoveling coal, bailing hay, fire fighting, sawing by hand, splitting wood.
CARE CENTER AGENT - PART-TIME Independence Health SystemCARE CENTER AGENT - PART-TIMEPAp>Medium 3.6 -6.3 House work (mopping, scrubbing), health club exercising, treadmill work, stretching, yoga, walk/run-play with children, aerobic class, dancing, carrying bucket/wood, auto body repair, shoveling snow, golf (carrying clubs). Heavy to Very Heavy > 6.4 Calisthenics (push up, pull up, sit up, vigorous effort), carrying groceries upstairs, shoveling coal, bailing hay, fire fighting, sawing by hand, splitting wood.