272 Results for

Call Center Jobs in Rocky River, OH

Jobs

New!

Seven Hills, OH3 days ago

$14–$17 Per Hour

Responsibilities:Service Center Assistants are responsible for servicing all queries relating to MasterCard associated programs and services via telephone and/or email to cardholders based in the United States, Latin America and the Caribbean. Core languages to recruit for: English(required), Spanish and Brazilian Portugues, Strong English communication skills are required in additional to solid Spanish/Portuguese.

Kent, AL8 days ago

As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.

New!

Cleveland, OH5 days ago

$37.77–$44.06 Per Hour

Working under minimal supervision, the skilled trades Electrician Journeyperson is responsible for layout, installation, repair and preventative maintenance of complicated electrical equipment and circuits, troubleshooting and technical expertise on control systems. Please note – per the labor agreement between GM and the UAW, GM may share information and documentation relating to the credentials of applicants for this position (e.g., resumes, journeyperson cards, interview notes, certificates, etc.) with UAW personnel who have a need to know as part of their role on the UAW skilled trades team.

New!

Cleveland, OHToday

$19–$20 Per Hour

Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.

New!

Cleveland, OHToday

$16–$16

Depending on the location, your responsibilities may include checking vehicles, entering information into a handheld device, processing rentals for loyalty customers, assisting customers at exit gates, and checking in vehicles at return. Do you enjoy staying active, working outdoors, and helping people have a great experience—no matter where they’re headed?

Cleveland, OH14 days ago

$15.92–$22.80 Per Hour

Must satisfy ONE of the following: (i) One year of full-time paid experience handling telephone and/or walk-in customers with emphasis on customer service, collections, billing, and/or service complaints in a high-volume business (office) environment required, experience in a utility call center is preferred; OR (ii) Completion of a customer service specialization certification and training program together with one year of full-time paid experience handling telephone and/or walk-in customers with emphasis on customer service, collections, billing, and/or service complaints in a high volume business (office) environment; OR (iii) Completion of any related City of Cleveland apprenticeship program. (NOTE: Not all Examinations consider residency credit in the scoring process) To substantiate a claim for residency points, Applicants must UPLOAD LEGIBLE COPIES of the following: A signed and notarized Residency Affidavit available on the City's website here: https://www.clevelandohio.gov/sites/clevelandohio/files/AffidavitOfResidency0321.pdf.

ROCKY RIVER, OH30+ days ago

OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF).

Bedford Heights, Ohio27 days ago

The ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive quality phone experience. - Listening to recorded calls to verify customer data is aligned with the appointment data, correcting opportunities when available.

Bedford Heights, Ohio7 days ago

Cleveland, OH10 days ago

Our Workforce Center impacts local communities through the linkage of underserved job seekers with local employers through our culturally competent job readiness training, case management, national third party certifications, job placements and retention support with a large network of corporate partners. Stays abreast of all industry trainings to remain a subject expert by Identify curricular resources and engaging training materials, facilitator guides and related supporting tools that could aid in the update or creation of new instructional materials.

Twinsburg, Ohio30+ days ago

Responsibilities: · Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department. Their primary responsibility is to assist new customers in scheduling a free design consultation with one of our Design Consultants.

New!

Bedford Heights, OH5 days ago

The ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive quality phone experience. Listening to recorded calls to verify customer data is aligned with the appointment data, correcting opportunities when available.

New!

Cleveland, Ohio5 days ago

This role is ideal for individuals who enjoy helping others, solving problems, and developing strong communication skills in a fast-paced environment. We are seeking a professional and customer-focused Call Center Agent to support communication and customer service operations.

Cleveland, OH30+ days ago

$45,000–$65,000

Our Inside Sales Reps are the powerhousebehind our marketing department, driving success by connecting with potential clients and setting our sales team up for victory. Seal the deal: Overcome objections, build trust, and schedule consultations that lead to big wins.

Middleburg Heights, OH7 days ago

Part-time

Possess a strong desire to work as a team while providing exceptional customer support with a high focus on incident resolution and attention to detail. Research, document, and outline technical concerns, edit changes and other conflicts as they arise.

New!

Seven Hills, OH5 days ago

Requires an active, professional license, if required by state law, State Pharmacy Technician Certification or National Certification based on applicable state(s) requirements, to practice as a Pharmacy Technician within the scope of practice in a state or territory of the United States. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Cuyahoga Falls, OH30+ days ago

TrueCut Insurance, a growing independent insurance agency specializing in Property and Casualty (P&C) insurance, is seeking a dynamic Insurance Call Center Manager to lead our OH team of 10-14 producers with full accountability for production, service performance, and team culture. Key Responsibilities: Lead, Manage, Hold Others Accountable: Guide the team by fostering a culture of accountability, clear communication, and collaboration.

Akron, OH30+ days ago

Full-time

Our Customer Support Representatives are responsible for processing work order requests, and answering customer inquires on the phone, email and other web-based communication systems. Refresh provides services to the Multi-family industry, helping large management companies get apartment units ready for a new tenant to move in.

New!

OH5 days ago

$82,200–$123,200 Per Year

Coaches customer service teams in resolution techniques including identifying problems, leveraging self-service support, using senior representatives and Team Leaders appropriately all in efforts to service customers. Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Seven Hills, OH11 days ago

PRIMARY PURPOSE: The Service Center Representative position is in an inbound call center position where we provide excellent service to callers regarding claims to expedite the claims application process and provide detailed claim notes on all calls; to resolve issues with one call/one person response; and to direct calls to appropriate escalation path as needed. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

Brooklyn Heights, OH14 days ago

Meets one of the following: • 1 year of experience with any of the following: call center support, patient registration, scheduling, assisting health care professionals and patients, and/or utilizing phones and computers to perform customer service duties in a high-volume environment, OR, Associate's degree in a healthcare or business-related field will be considered in lieu of experience. Assesses calls accurately in order to navigate patient related issues to MHS clinics or escalate to Nurse Triage team.

Akron, OH19 days ago

Headquartered in Akron, Ohio, FirstEnergy includes one of the nation''s largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.

New!

Seven Hills, OH4 days ago

$14–$17 Per Hour

Akron, OH19 days ago

Job Responsibilities: Receive and respond to customer inquiries in accordance with company and regulatory guidelines, including billing questions, service issues, outage information, credit inquiries, and company products. Summary: The Assistant Customer Service Representative provides professional, high‑quality customer support through inbound and outbound calls.

New!

Seven Hills, OH4 days ago

$16–$17 Per Hour

The Customer Service Center Assistant is responsible for servicing inquiries related to client programs and services via telephone and email for cardholders located in the United States, Latin America, and the Caribbean. This role is focused on delivering exceptional customer service, resolving issues efficiently, and ensuring compliance with established Service Level Agreements (SLAs).

Cleveland, OH10 days ago

Collaborate with patient care coordination through the clinic: checking in, signing in, escorting to exam rooms/offices if needed, answering questions, providing pre and post-appointment service, and assisting with care coordination. Assists providers and counselors in managing client volume and client needs; actively makes decision to ensure client access while leveraging resources and maintaining a positive relationship.

OH30+ days ago

Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data, viewing computer terminals, expansive reading, etc. Understand that Field Service's major role is one of instant response to customers' needs and focus as a part of a team always makes us available to our customer needs, urgent or otherwise.

Medina, Ohio30+ days ago

$16–$17 Per Hour

Seven Hills, OH30+ days ago

Remote

Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. Skills & Knowledge Excellent oral and written communication PC literate, including Microsoft Office products Good customer service skills Strong organizational skills Good interpersonal skills Ability to work in a team environment Ability to meet or exceed Performance Competencies.

New!

Cleveland, OH3 days ago

$171,500–$307,500 Per Year

Experience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.

Cleveland, OH11 days ago

$144,000–$241,000 Per Year

As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.

Cleveland, OH30+ days ago

Initiates all emergency codes and follows through until the appropriate team is activated, or the code is cancelled by the appropriate personnel. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Cleveland, OH30+ days ago

Responsible for accurate and timely scheduling of medical, including nurse visits, behavioral health, midwifery, and dental appointments; completes mini registration, including patient demographics and insurance information. The Patient Service Center Agent supports patients, providers, nurses, and patient advocates with telephonic support.

New!

Beachwood, OH3 days ago

$113,000–$165,000 Per Year

Initiating development of landing page content objects in Workfront - must have good understanding of all Adobe Experience Manager components and set out clear briefs for copywriters and publishers on required messaging, layout and needed CTAs. Initiating development of all required email campaigns in Workfront - must know all Eloqua email templates available and set out clear briefs on messaging, layout and needed CTAs for copywriters and Eloqua publishing teams.

Lakewood, OH17 days ago

In this role, you'll provide care and case management for patients with acute and chronic illnesses - including COVID, Flu, and RSV - within both ambulatory and call center settings. You'll also play a key role in program development, onboarding, and interdisciplinary teamwork - making this an exciting opportunity for an RN ready to grow, collaborate, and lead with purpose.

New!

Seven Hills, OH3 days ago

Contractor

Duties: Service Center Assistants are responsible for servicing all queries relating to MasterCard associated programs and services via telephone and/or email to cardholders based in the United States, Latin America and the Caribbean. Core languages to recruit for: English(required), Spanish and Brazilian Portugues, Strong English communication skills are required in additional to solid Spanish/Portuguese.

New!

Cleveland, OH5 days ago

$124,600–$255,900 Per Year

Deloitte's Center for Health Solutions (DCHS) is seeking a Senior Research Leader to drive innovative thought leadership, support our teams, serve our clients, develop impactful collaborations in the market, and elevate the voice of Deloitte in life sciences and the health care industry. Help support and enhance an always-on distribution system (segmented audiences, executive moments that matter, enablement packaging, and digital/multimedia assets) so business leaders receive relevant and timely insights when they can act.

Akron, OH24 days ago

This opportunity is with an established Data Center Construction Services Company that is investing heavily with the expansion of their Mission Critical Data Center Practice with hopes to provide a greater offering of mission-critical data center construction solutions. Manage financial aspects of contracts (progress billing, rental equipment, income / expenses), forecasts, reports, metrics - to protect the company’s interest and simultaneously maintain good relationship with the client.

Medina, OH30+ days ago

Directs the overall sales and service initiatives of the location, assumes a proactive role in customer interaction and service to include meeting with customers discussing their specific banking needs in person, both at the branch and at the customers location. Promotes the sales culture within the banking center and ensures that the staff receives proper management coaching and training to demonstrate abilities to sell and cross-sell products in order to reach individual and team sales goals.

Cleveland, OH18 days ago

$20.34–$22.60 Per Hour

Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.

Westlake, OH18 days ago

With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs.

Independence, OH7 days ago

This position is not a hybrid role as it requires regular onsite presence to support front desk operations, employee services, and office administration functions. Open, sort, and distribute mail to the appropriate people -maintain postage machine, postage meter supplies, and mailroom organization.

New!

UH Behavioral Health, OH5 days ago

Working closely with physicians and a collaborative care team, you'll assess patients, diagnose conditions, create treatment plans, and provide both physical and psychiatric care. Medical Expertise - Apply advanced knowledge in both medicine and psychiatry, including medications, substance use screening, and complex symptom analysis.

Cleveland, OH14 days ago

Under the supervision of the Site Manager, manages the efficiency of service delivery and practice flow, tracking of compliance measures, and ensures high level of customer service, professionalism and communication among staff at assigned Health Center location, partnering with staff to provide for the needs of patients. Coordinates patient care through the clinic: checking in, signing in, escorting to exam rooms/offices if needed, answering questions, providing pre- and post-appointment service, and assisting with care coordination.

New!

Warrensville Heights, OH5 days ago

Provides assistance to the team's efforts to complete departmental assignments, including the set-up of classes and workshops; creation of payment contracts for instructors; welcome emails about course logistics; and creation of certificates for distribution. Attends staff and project team meetings and provides follow-up on meeting outcomes including tracking resulting activities and projects.

New!

Cleveland, OH4 days ago

Whether identifying opportunities to reduce clients' chemicals costs and environmental impacts or proposing innovative solutions that curb the effect of soaring prices and longer lead times, Accenture's Sourcing & Procurement team delivers tangible business results for our clients - while also enhancing the employee experience, customer satisfaction, and community impact. This is an extraordinary chance to begin a rewarding career at Accenture Interactive Immersed in a digitally compassionate and innovation-led environment, here is where you can help top clients shift to the New using leading-edge technologies on the most ground-breaking projects imaginable.

Akron, OH30+ days ago

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.

Strongsville, OH30+ days ago

$55,000–$179,400 Per Year

Application Development, Atlassian Confluence, Atlassian JIRA, Business Management, Cloud Architectures, Customer Solutions, Design, Group Problem Solving, Interactive Voice Response (IVR), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

Cleveland, Ohio19 days ago

$20.34–$22.60 Per Hour

Akron, OH30+ days ago

Duties & Responsibilities: • Strong working knowledge with servers and network hardware • Components, copper and fiber infrastructure installations and testing • Data center product support, applications, software (Windows, Linux, SSH, RDP, Putty, etc.) • Configurations and data center infrastructure management (DCIM) related tools. About Zenlayer: Zenlayer (www.zenlayer.com) is a global edge cloud services company headquartered in Los Angeles with branches and affiliates in Shanghai, Singapore, and multiple international locations.

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Call Center Jobs in Rocky River, OH

Service Center Assistant Iconma

Guitar Technician - Guitar Center Guitar Center

Electrician Journeyperson - Parma Metal Center General Motors

Customer Care Agent (CCA) Mon-Fri 8am-6pm Vital Holdings LLC

Customer Service Representative - PT Avis Budget Group

Customer Service Representative Call Center - Examination City of Cleveland

Call Center Representative Orangetheory - Franchise #0279

UWD - Call Center Representative – Confirmation Specialist Great Day Improvements: A Family of Brands

TBA - Call Center Representative – Confirmation Specialist Great Day Improvements: A Family of Brands

Customer Service/ Call Center Instructor The Centers

Call Center Agents Great Day Improvements: A Family of Brands

TBA Call Center Representative - Confirmation Specialist Great Day Improvements LLC

Call Center Agent Foxfruit

Call Center Representative Home Genius Exteriors

Application Support Call Center Representative Quadax, Inc.

Pharmacy Tech II - CarelonRx Call Center Elevance Health Inc

Insurance Call Center Manager (Branch Operations) TrueCut Insurance

Customer Support Representative Refresh of Cleveland LLC

Team Leader, Customer Care Center NiSource Inc

Service Center Representative Sedgwick Claims Management Services, Inc.

Customer Care Ambassador-Contact Center Brooklyn Hts MetroHealth

Supervisor Customer Contact Center - OH Customer Contact Centers - Akron Fairlawn FirstEnergy Corp

Service Center Assistant ICONMA, LLC

Customer Services Assistant - OH Customer Contact Centers - Akron Fairlawn FirstEnergy Corp

Service Center Assistant Nesco Resource, LLC

Manager, Health Center Operations; 363 The Centers

Field Service Technician HVAC - Data Center Munters AB

Veterinary Receptionist - Sharon Center Veterinary Hospital Encore Vet Group

Service Center Associate Mindlance

Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu Ltd

PU&R Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu Ltd

Switchboard Operator-Contact Center; 64 hrs Biweekly; Variable MetroHealth

Patient Service Center Agent Neighborhood Family Practice Community Health Centers

Segment Content Marketing Specialist, Data Center Eaton Corporation Plc

Occupational Health Clinical Nurse RN - UH Lakewood Medical Center (5 days per week; 7:30a-4:00p; Mon-Fri) University Health.

Service Center Assistant Apidel Technologies

Senior Manager 1: Research Leader - Deloitte Center for Health Solutions Deloitte Touche Tohmatsu Ltd

Data Center Construction Project Manager - Core and Shell Pkaza

Banking Center Manager - Medina WesBanco Inc

Product Guide III (Part-time) - Cleveland Service Center Rivian Automotive Inc

Collision Office Admin - AutoNation Collision Center Westlake AutoNation Inc

Support Center Operations and HR Coordinator Flynn Restaurant Group LP

Advanced Practical Registered Nurse (APRN) - Behavioral Health Crisis Center and Residential Services - FT (Mon-Fri, 8:00am - 4:30p) University Health.

Patient Engagement Coordinator; Health Center Operations The Centers

Program Coordinator, Center for Entrepreneurs Cuyahoga Community College

Sourcing & Procurement Management Chemicals Center of Excellence Lead Senior Manager - NASPFY26 Accenture Plc

Surveillance Security Officer - Distribution Center Whelan Security

Lead Software Engineer - Genesys Cloud, Contact Center, IVR The PNC Financial Services Group Inc

Product Guide III (Part-time) - Cleveland Service Center Rivian

Data Center Engineer Zenlayer Inc

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