NewCall Center Representative (20 open roles) Financial clientCall Center Representative (20 open roles)South Jordan, UTContractorFunctional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts.
NewRN OR Surgery Center PRN St. Mark's HospitalRN OR Surgery Center PRNSalt Lake City, UTThis is the eighth time this hospital has been recognized with this honor as one of the top performing Teaching Hospitals in the U.S. St. Mark's has expanded emergency access to the communities we serve with two free standing emergency centers, Taylorsville Emergency Center and West Valley Emergency Center . Both locations have 10 plus patient rooms are staffed 24/7 by experienced board-certified emergency room physicians, nurses and support teams from St. Mark's Hospital.
Remote Technical Product Support Engineers University of UtahRemote Technical Product Support EngineersSalt Lake City, UTRemoteFull timeLocated in the state-of-the-art UETN Operations Center at the Eccles Broadcast Center on the University of Utah campus, this Service Desk position serves as the primary point of contact for technical support and customer assistance related to the Utah Education Network's Interactive Video Conferencing ( UETN - IVC ) system. • Utilizing various software tools and applications the position provides Tier 1 troubleshooting support for the Utah Education Network's statewide video tele-conferencing system (UEN-IVC), infrastructure and endpoints.
NewDirector of Operations Forward Health LLCDirector of OperationsDraper, UTDirector of Operations (Patient Services)Forward Health LLC Draper, Utah Full-Time, Salaried W-2 In-Office 40 hrs/weekForward Health LLC is a growing, physician-led healthcare organization focused on sleep medicine - owning and operating physician practices, sleep labs, and durable medical equipment (DME) companies. Our call center is not a startup situation - we have an established team of 20 agents, two functioning programs with team leads in place, and defined processes already running.
NewCustomer Service I BC ForwardCustomer Service IMurray, UTContractorThe role delivers customer support for enteral feeding and infusion pump products and services, focusing on accurate order processing, timely communication, and issue resolution. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Call Center Representative Serenity Mental Health CentersCall Center RepresentativeLehi, UtahIn this role, you’ll handle inbound calls from customers who have already expressed interest, answer questions, and guide them through next steps with confidence and clarity. You’re comfortable following a process, staying organized, and keeping a professional tone — even during busy or challenging calls.
Healthcare Call Center Representative (Temp-to-Perm) IvyrehabHealthcare Call Center Representative (Temp-to-Perm)Salt Lake, UtahRemoteAchieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc. Leverage technology and knowledge base content modules to provide an experience that “feels local” from giving pinpoint directions, to sharing information about a specific provider or clinic.
Healthcare Call Center Representative (Temp-to-Perm) IVYREHAB Network IncHealthcare Call Center Representative (Temp-to-Perm)Salt Lake City, UTRemoteAchieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc. Leverage technology and knowledge base content modules to provide an experience that "feels local" from giving pinpoint directions, to sharing information about a specific provider or clinic.
NewDirector of Call Center Operations Mira HomeDirector of Call Center OperationsOrem, UtahYou will partner as a peer to our Director of Call Center Performance — while they focus on the production floor (Care, Loyalty, and Inside Sales), you will own everything that enables that floor to win: workforce management, hiring pipeline, training, quality assurance, digital care, and online brand. Your leadership will create the structure, clarity, and consistency that let every Specialist show up ready, every customer feel supported, and every team member grow into their full potential as part of the Mira Family.
NewPharmacy Technician Call Center PRN On-Call Intermountain Health IncPharmacy Technician Call Center PRN On-CallUT$20.73–$31.58 / hourCommunicates with caregivers regarding responsibilities, identified concerns, and participates in quality and patient safety initiatives, identifying potential safety hazards that may create problems for patients and/or staff and takes appropriate actions to escalate items to the pharmacist for review as appropriate based on urgency, regulations, and scope. Accurately fills and maintains medication supplies including verifying and monitoring controlled substance inventories to ensure security, accuracy, cost effectiveness, and 340B/Charging management as required to practice site.
NewCall Center Representative Banking/Financial Services Veterans Sourcing GroupCall Center Representative Banking/Financial ServicesSouth Jordan, UTThis is a customer-facing role handling incoming service inquiries regarding client accounts, online platforms, and financial products. Provide support for Cash Management products, online banking platforms, mobile apps, and general account inquiries.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeSalt Lake City, UTRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Call Center Supervisor Serenity Mental Health CentersCall Center SupervisorLehi, UTBackground in hospitality leadership, high-volume retail management, or premium service operations is a strong differentiator — those environments produce exactly the instincts this role requires. Serenity is scaling its member support operation and we're looking for a Call Center Superviso r who knows how to run a call floor that consistently delivers.
RN- Telephone Triage Call Center (Remote) eTeam Inc.RN- Telephone Triage Call Center (Remote)West Valley, UTRemote$50–$55 / hourAssessing, Planning, Clinical Decision Making, Nursing Diagnosis, Teaching, Disposition, and high Customer Service Skills-- All are REQUIRED . Requirements: CA RN license and Home State License (RN state license for the state in which they reside and will operate.).
Customer Advocate Specialist I Bilingual (Full Time) Customer Advocate Specialist I / (English/Spanish) Care Navigation/ Call Center (Guest Communications) University of UtahCustomer Advocate Specialist I Bilingual (Full Time) Customer Advocate Specialist I / (English/Spanish) Care Navigation/ Call Center (Guest Communications)South Jordan, UTCorporate Overview: University of Utah Health Hospitals and Clinics is an integrated academic healthcare system with five hospitals including a level 1 trauma center, eleven community health centers, over 1,600 providers, and a health plan serving over 200,000 members. This position provides excellent customer-focused service in a call center by handling inbound and outbound telephone calls supporting patient scheduling, provider messaging, and general operator services functions.
NewCall Center Representative – Banking/Financial Services Veterans Sourcing GroupCall Center Representative – Banking/Financial ServicesRiverton, UTThis is a customer-facing role handling incoming service inquiries regarding client accounts, online platforms, and financial products. Provide support for Cash Management products, online banking platforms, mobile apps, and general account inquiries.
Call Center Agent Riverton ChevroletCall Center AgentSouth Jordan, UtahRiverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. If you have experience with calls and want to work at a company that pays well, and treats you like a person instead of a number, then you should apply.
Call Center Director Serenity Mental Health CentersCall Center DirectorLehi, UTYou will be responsible for overseeing critical centralized processes, driving operational excellence, collaboration with our sales and marketing lead generation strategies, and ensuring every interaction reflects our people-centric, patient-focused values. 6–10 years of Director level experience leading large teams in a high-growth, sales and service-driven environment; startup or early-stage company experience strongly preferred.
NewCall Center Team Lead Serenity Mental Health CentersCall Center Team LeadProvo, UT$50,000You'll spend your day on the floor working alongside the team, providing real-time coaching, reinforcing best practices, assisting with escalations, and partnering closely with Supervisors to improve individual and team performance. Serenity is growing, and we're looking for a Call Center Team Lead who is passionate about developing people while helping drive exceptional patient experiences.
Retail Deposits Servicing Call Center Specialist ApTaskRetail Deposits Servicing Call Center SpecialistSalt Lake Cit, UTA leading U.S.-based financial services provider focused on helping students and families finance higher education through private student loans, savings products, and college planning resources. Originally established as a government-sponsored enterprise, the organization has evolved into a private company offering undergraduate, graduate, career training, and parent loan solutions, along with tools to support students throughout their educational journey.
Customer Care Specialist - Call Center Servpro Industries LLCCustomer Care Specialist - Call CenterUTRemoteMust reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Pharmacy Tech - Inbound Call Center - AFS Corporate Office (Salt Lake City, UT) Associated Food Stores, IncPharmacy Tech - Inbound Call Center - AFS Corporate Office (Salt Lake City, UT)Salt Lake City, UT$16–$25 / hourPharmacy Support Specialists provide phone support, data entry, insurance resolution, and patient scheduling for AFS Corporate pharmacies while ensuring compliance with federal and state laws and store policies. About Us: For over 80 years, we've supported grocery retailers across the Intermountain West, valuing our team members and engaging in community initiatives.
Pharmacy Tech - Inbound Call Center - 1068-West 3500 South-West Valley, UT (West Valley, UT) Associated Food Stores, IncPharmacy Tech - Inbound Call Center - 1068-West 3500 South-West Valley, UT (West Valley, UT)West Valley, UT$16–$25 / hourPharmacy Support Specialists provide phone support, data entry, insurance resolution, and patient scheduling for AFS Corporate pharmacies while ensuring compliance with federal and state laws and store policies. About Us: For over 80 years, we've supported grocery retailers across the Intermountain West, valuing our team members and engaging in community initiatives.
Pharmacy Tech - Inbound Call Center - 1071-East Main St-American Fork, UT (American Fork, UT) Associated Food Stores, IncPharmacy Tech - Inbound Call Center - 1071-East Main St-American Fork, UT (American Fork, UT)American Fork, UT$16–$25 / hourPharmacy Support Specialists provide phone support, data entry, insurance resolution, and patient scheduling for AFS Corporate pharmacies while ensuring compliance with federal and state laws and store policies. About Us: For over 80 years, we've supported grocery retailers across the Intermountain West, valuing our team members and engaging in community initiatives.
Care Navigation Rx Retail Call Center Pharmacy Technician with clear advancement opportunity from Tech I, Tech II and Tech III. Patient care focused. This role is eligible for a hybrid work schedule once advanced training is successfully completed. University of UtahCare Navigation Rx Retail Call Center Pharmacy Technician with clear advancement opportunity from Tech I, Tech II and Tech III. Patient care focused. This role is eligible for a hybrid work schedule once advanced training is successfully completed.South Jordan, UTThis position provides the technical functions associated with the delivery of clinical pharmacy services by maintaining proper stock levels in all pharmacy locations, compounding or otherwise preparing, filling, pricing, and delivering pharmaceuticals or other related items. The incumbent may perform duties such as entering prescriptions, completing reports, operating and maintaining automated dispensing devices, inputting computer data, and providing all aspects of customer service that are required to provide Pharmacy Department services.
Registered Nurse: Telephone Triage Call Center Accede Solutions IncRegistered Nurse: Telephone Triage Call CenterWest Valley, UTAssesses patients' needs, appropriately dispositions cases, collaborates with the clinic and hospital-based providers to renew electronic prescriptions, identifies hospital and community resources, consultations and referrals, and preforms nursing follow-up activities. Uses the nursing process, input from physicians, and Sutter Health's approved telephone nursing guidelines and protocols to maintain highly efficient operations, to provide quality care, and to ensure positive patient outcomes.
Care Manager â Patient Support Call Center -Remote IQVIA Holdings IncCare Manager â Patient Support Call Center -RemoteSalt Lake City, UTRemote$22–$23 / hourIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. Care Manager's maybe responsible forcontacting insurance companies to obtain correct eligibility information, perform benefit investigations, copayassistanceand check prior authorization and/or appeal status.
Virtual Call Center Agent Dynata LLCVirtual Call Center AgentUTRemoteWe are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Virtual Call Center Agent - Utah (Day) Dynata LLCVirtual Call Center Agent - Utah (Day)UTRemoteBelow are the other technical requirements for this position: Windows machine running Windows 10 OR Mac computer running a recent version of MAC OS No Chromebooks - these are not compatible with our systems 8 GB of RAM 64 bit Operating system 1.8GHz CPU or faster with at least 2 cores Most recently updated version of Chrome browser Ability to download software to the computer A personal email address capable of receiving files 10 Mbps download internet access speed, 5 mbps upload speed or higher Direct plug-in wired access to the data connection (should be postpaid) Direct plug-in access for power for computer or laptop USB or other WIRED headset with mic. Job Requirements: Must live and work in one of the following U.S. states: UT, NV, ID, or TN Must be 18 years or older Ability to read and speak clearly Ability to handle difficult calls in a professional manner Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company's survey software platform Typing speed of 30 wpm while maintaining accuracy is preferred Ability to sit and type for majority of shift Ability to provide own equipment (laptop, headset, webcam etc.) Have a dedicated, quiet working space that is free of distractions to conduct business.
Virtual Call Center Agent - Bilingual (Spanish/English) Dynata LLCVirtual Call Center Agent - Bilingual (Spanish/English)UTRemoteWe are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Patient Advocate - Hereditary Cancer (Remote) **Call Center Experience Preferred** Myriad Genetics IncPatient Advocate - Hereditary Cancer (Remote) **Call Center Experience Preferred**Salt Lake City, UTRemoteOur innovative genetic tests are used across specialties including oncology, women's health, and mental health, empowering clinicians to personalize treatment and help their patients take proactive steps toward better outcomes. Responsible for coordinating testing services for patients by: Reviewing test request forms and additional documentation submitted with a patient specimen to ensure accurate and timely testing.
Eye Bank Call Center Manager University of UtahEye Bank Call Center ManagerSalt Lake City, UT$46,816–$93,112 / yearAdditionally, the Eye Bank Communications Manager, under minimal supervision, is responsible for planning, organizing, and directing all aspects pertaining to the EBCC and the DCC including the department’s internal and external customer service, staffing and financial management operations. Online reports may be submitted at**https://oeo.utah.edu** **https://publicsafety.utah.edu/safetyreport/**This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses.
Contact Center Representative Cyprus Credit UnionContact Center RepresentativeMidvale, UTPart timeSuccessful candidates will possess strong communication and phone skills, experience building relationships with customers or members, and the ability to identify opportunities to recommend products and services that meet member needs. Additional qualifications include proficiency with computers and data entry, strong problem-solving abilities, excellent phone etiquette, basic math skills, attention to detail, and the ability to navigate multiple systems while providing outstanding service.
Bilingual Contact Center Representative Cyprus Credit UnionBilingual Contact Center RepresentativeMagna, UTPart timeSuccessful candidates will possess strong communication and phone skills, experience building relationships with customers or members, and the ability to identify opportunities to recommend products and services that meet member needs. Additional qualifications include proficiency with computers and data entry, strong problem-solving abilities, excellent phone etiquette, basic math skills, attention to detail, and the ability to navigate multiple systems while providing outstanding service.
Part Time Human Service Worker - On Call Wasatch Behavioral HealthPart Time Human Service Worker - On CallProvo, UT$16.49–$20.90 / hourPart timeIn this onsite role at our Receiving Center in Provo, UT, you'll directly support individuals in crisis and make a meaningful impact every day. This position is perfect for someone who thrives on problem-solving, leads with empathy, and wants to be part of a team committed to excellence and innovation.
SDR, Cold Call Specialist - Salt Lake City VendeluxSDR, Cold Call Specialist - Salt Lake CitySalt Lake City, UtahAt the core of our platform is a robust ecosystem of event organizer partnerships — where organizers share first-party data, enabling richer insights for customers while receiving benchmarking and audience intelligence in return. In addition, Vendelux Meetings extends our platform by turning insights into pipeline — using AI to identify high-value attendees and proactively book 1:1 meetings between our customers and their ideal prospects at events.
Biometrics (Fingerprint) Technician - On Call AmentumBiometrics (Fingerprint) Technician - On CallSalt LakeManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. . In accordance with the Health and Welfare provisions of the SCA, and in addition to your base hourly rate, you may be eligible to receive an additional health and welfare payment for each hour you work to ensure compliance with the minimums set forth by the act.
Biometrics (Fingerprint) Technician - On Call Amentum Services IncBiometrics (Fingerprint) Technician - On CallSalt Lake City, UTManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. In accordance with the Health and Welfare provisions of the SCA, and in addition to your base hourly rate, you may be eligible to receive an additional health and welfare payment for each hour you work to ensure compliance with the minimums set forth by the act.
On-Call Massage Therapist Lodge at Blue Sky LLCOn-Call Massage TherapistWanship, UTPart timeExperiential opportunities exclusive to Blue Sky include learning about the artisanal whiskey-making at the on-site High West Whiskey distillery, hands-on horsemanship at the 30,000-square-foot indoor equestrian center and up-close animal encounters at Saving Gracie horse rescue sanctuary. Set on 4,000 private acres surrounded by dramatic soaring peaks, high alpine fields, lush hillsides and a spring-fed creek, the 46-room resort invites guests to reconnect with the natural environment in understated elegance, with organic architecture that showcases the majesty of the land.
On-Call Massage Therapist The Lodge at Blue SkyOn-Call Massage TherapistWanship, UtahExperiential opportunities exclusive to Blue Sky include learning about the artisanal whiskey-making at the on-site High West Whiskey distillery, hands-on horsemanship at the 30,000-square-foot indoor equestrian center and up-close animal encounters at Saving Gracie horse rescue sanctuary. Set on 4,000 private acres surrounded by dramatic soaring peaks, high alpine fields, lush hillsides and a spring-fed creek, the 46-room resort invites guests to reconnect with the natural environment in understated elegance, with organic architecture that showcases the majesty of the land.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureUT$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation ManagerSalt Lake City, UT$144,000–$241,000 / year4+ years of experience with customer service or contact center technologies, including contact center as a service, customer relationship management, workforce management, quality management, knowledge management, analytics, or artificial intelligence-enabled service platforms. Supporting the design and implementation of customer service technologies, including contact center as a service, customer relationship management, workforce management, knowledge management, analytics, automation, and artificial intelligence-enabled service platforms.
Sr. Director, Contact Center Serenity Mental Health CentersSr. Director, Contact CenterLehi, UTOur contact center operation is staffed by Patient Care Coordinators across five corporate offices — Mesa, AZ; Provo and Lehi, UT; Farmers Branch, TX; and Sandy Springs, GA — with a portion of back-end support now scaling in Ghana. The full contact lifecycle of inbound and outbound calls, lead follow-up, scheduling, new patient inquiries, established patient support, email, text, insurance calls, and back-end patient paperwork.
NewContact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerSalt Lake City, UT$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.
Solution Architect (CRM, Contact Center) JourneyTEAMSolution Architect (CRM, Contact Center)Draper, UTAs our delivery continues to grow in Customer Experience solutions, this role will actively contribute to and support implementations involving Dynamics 365 Contact Center and related omnichannel capabilities, leveraging strong Microsoft platform expertise and applying Contact Center domain knowledge as part of end‑to‑end solution delivery. Advanced knowledge of at least five of the following: Marketing, Customer Service, Project Operations, Field Service, Contact Center, Project Service Automation, Power Apps Portals, Power Automate, Customer Insights, Customer Voice, Integration Architecture.
Data Center Technician 1 DataBank Holdings Ltd.Data Center Technician 1Salt Lake City, UTDataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. Capture time invested on tasks and tickets/cases (customer installs, site expansions, outages, remote hands, etc) including capturing Cap Labor on timesheet and ensuring timesheets are completed and submitted on time.
Test Center Administrator (FT) Prometric IncTest Center Administrator (FT)UTWith over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies.
Senior Data Center Support Services Technician - Washington Vets to Tech (WaV2T) Oracle CorpSenior Data Center Support Services Technician - Washington Vets to Tech (WaV2T)Salt Lake City, UT$27.64–$56.83 / hourSuccessful completion of the Server and Cloud Application: Data Center Technician Pathway (WaV2T), including CompTIA Tech+ and/or Linux+ certification (or equivalent military technical training/work experience). If you've completed the Server and Cloud Application: Data Center Technician Pathway, this is your opportunity to put your hands-on training, industry certifications, and mission-driven discipline to work in one of Oracle's world-class data centers.
Data Center Technician III Oracle CorpData Center Technician IIIWest Jordan, UT$35.63–$71.30 / hourOracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle''s differing products, industries and lines of business. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment.
Data Center Technician II Oracle CorpData Center Technician IIWest Jordan, UT$28.41–$56.83 / hourOracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle''s differing products, industries and lines of business. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment.