Solutions Center Representative Tailored ManagementSolutions Center RepresentativeScottsdale, AZ$19 / hourYou'll understand high-level product/plan requirements in order to best handle inquiries, resolve account concerns, and educate customers on plan benefits, all while building strong relationships. Qualifications Education: High school diploma or equivalent is required; Recent degree in finance, business, insurance, economics, or communications preferred.
Sales Supervision Contact Center Coordinator Osaic IncSales Supervision Contact Center CoordinatorScottsdale, AZ$45,000–$50,000 / yearAdditional responsibilities will include supporting the workflow of non-digital annuity and alternative investment cases in Support Center along with working in conjunction with Sales Supervision Principals to ensure efficient workflow management and timely paperwork processing. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law.
Sales Supervision Contact Center Coordinator Advisor GroupSales Supervision Contact Center CoordinatorScottsdale, Arizona$45,000–$50,000 / yearAdditional responsibilities will include supporting the workflow of non-digital annuity and alternative investment cases in Support Center along with working in conjunction with Sales Supervision Principals to ensure efficient workflow management and timely paperwork processing. Sales Supervision Contact Center Coordinator will manage and appropriately respond to the incoming calls from the Contact Center on behalf of the Sales Supervision team.
Associate Director, Customer Support Operations Center Gemini Trust Company LLCAssociate Director, Customer Support Operations CenterTempe, AZGemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all - bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure.
AXS _Contact Center Representative I AXSAXS _Contact Center Representative IScottsdale, AZWe are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Manage large amounts of multi-line inbound calls in a timely manner with a phone adherence of 90%, talk time goal of 8:30 minutes and follow communication "scripts" when handling different topics from a quality assurance perspective with a goal of 90% or greater per customer experience.
Operations Control Center General Manager Transdev North America IncOperations Control Center General ManagerPhoenix, AZTransdev in Phoenix, AZ is hiring an Operations Control Center General Managerto oversee the day-to-day operations of the Public Transit Control Center to ensure reliable and safe transportations services for all passengers who utilize public transportation. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions.
Consumer AML Operations | Know Your Customer Contact Center Bilingual Agent Bank of AmericaConsumer AML Operations | Know Your Customer Contact Center Bilingual AgentChandler, ArizonaThis includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Key responsibilities include executing against regulatory requirements and economic sanctions compliance practices, understanding and anticipating inherent risks to the business, and building and maintaining business relationships.
Sales Supervision Contact Center Coordinator OsaicSales Supervision Contact Center CoordinatorScottsdale, AZ$45,000–$50,000 / yearAdditional responsibilities will include supporting the workflow of non-digital annuity and alternative investment cases in Support Center along with working in conjunction with Sales Supervision Principals to ensure efficient workflow management and timely paperwork processing. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law.
NewAXS _Contact Center Representative I AXS Group LLCAXS _Contact Center Representative IScottsdale, AZWe are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Manage large amounts of multi-line inbound calls in a timely manner with a phone adherence of 90%, talk time goal of 8:30 minutes and follow communication "scripts" when handling different topics from a quality assurance perspective with a goal of 90% or greater per customer experience.
On Call Receptionist FirstService CorpOn Call ReceptionistPhoenix, AZ$20–$21 / hourRequesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. Job Overview: As a floating on-call Receptionist, you will help the high-rise property operations run smoothly by greeting visitors, answering phone calls and performing general administrative tasks.
On Call Receptionist (Evenings/Overnights) FirstService CorpOn Call Receptionist (Evenings/Overnights)Phoenix, AZ$20–$21 / hourRequesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. Job Overview: As a floating on-call Receptionist, you will help the high-rise property operations run smoothly by greeting visitors, answering phone calls and performing general administrative tasks.
NewBilingual Phone Specialist Supervisor (Contact Center) Ent Credit UnionBilingual Phone Specialist Supervisor (Contact Center)Tempe, AZ$70,000–$80,000 / yearCarries out leadership responsibilities including interviewing, hiring, and providing training to employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Proactively educate members on the features and benefit of the Credit Union''s products and services, actively cross-sell and make qualified referrals for additional offerings.
Sales - Solutions Center Rep - Bilingual Rose InternationalSales - Solutions Center Rep - BilingualScottsdale, Arizona$20 / hourFull timeLicense/Certification/Designation: ChFC, CLU, other industry designations desirable FINRA series 6 and/or 26 licenses preferred and may be required based on assigned product/line-of-business or distribution system. May perform other duties as assigned.**Only those lawfully authorized to work in the designated country associated with the position will be considered.****Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
NewMember Care Center Team Lead OneAZ Credit UnionMember Care Center Team LeadPhoenix, ArizonaEnsures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC). Assists members with deposit account rates, stop payment orders, copies of share drafts and overdraft line of credit advances.
Principal Engineer I - Contact Center Technology & Operations Western Alliance BancorpPrincipal Engineer I - Contact Center Technology & OperationsPhoenix, AZAdvanced to expert experience in leading cross-functional teams and managing multiple projects simultaneously with an established expertise in one or more key domains of the bank (Customer Experience, Deposits, Loans, Operations or Reporting) with the ability to walk-through top-level process design. Advanced to expert familiarity with the capability model across IT and the applications and infrastructures available for engagement in solutioning across the bank to develop results that leverage existing capabilities in addition to implementing new solutions when required.
Manager Customer Experience Center Pinnacle West Capital CorpManager Customer Experience CenterPHOENIX, AZThe Customer Experience (CX) Center Manager provides leadership, direction, and operational oversight for customer service activities focused on delivering an efficient, high-quality customer experience across voice, chat, email, and escalation channels. This position may require access to and/or use of information subject to control under the Department of Energys Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, U.S. Export Control Laws).
Manager, Vendor & Workforce Management (Utility Contact Center) Liberty Utilities (Canada) Corp.Manager, Vendor & Workforce Management (Utility Contact Center)Litchfield Park, AZOur rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged - Sustaining Energy and Water for Life. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.
Digital Manager, Service Center LPL Financial ServicesDigital Manager, Service CenterTempe, AZ$66,744–$111,240 / yearThe firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. As a leader in the financial advisor-mediated marketplace(6), LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans.
205034.Lead Data Center Support Services Technician.OP5 Oracle Corp205034.Lead Data Center Support Services Technician.OP5Phoenix, AZ$31.83–$63.65 / hourDatacenter Services Operations-Network Configuration, Installation, and Augmentation: Leads the planning, risk assessment, and execution governance for large-scale network builds and migrations; validates architecture, cabling, and end-to-end connectivity. Technical Support and Trouble Shooting: Owns the escalation queue and trend analysis; directs complex investigations, establishes fix-forward plans, and ensures high-quality documentation of resolutions within SLAs.
Test Center Administrator (PT) Prometric IncTest Center Administrator (PT)Phoenix, AZWith over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies.