Data Center Technician The Peak OrganizationData Center TechnicianPuyallup, WA$30 / hourContractorAs a Data Center Technician, you will be responsible for performing on-site server rack roll-ins, cable management, transceiver installation, and related tasks to obtain optimal data center operations. Experience: 2-3+ years of experience in data center operations, IT hardware installation, or a related technical role.
Call Center Representative Sound Credit UnionCall Center RepresentativeLynnwood, WA$21.50–$26.50 / hourFull timeAs the first point of contact in our Call Center, you will assist our members over the phone with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional member service. If you have a passion for helping others, possess a sense of curiosity, enjoy problem-solving, value building customer relationships, and are seeking a place that offers opportunities for professional development, then a position at Sound may be the perfect fit for you.
Program Coordinator - Call Center Providence St. Joseph HealthProgram Coordinator - Call CenterSeattle, WAPart timeIt is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Gathers schedule requirements, assigns access levels to the department and clinic resource for on going on call schedule creation, create on call profile/passwords, set up on call Short List for department and clinics, define instructions, train and review individual resources, pager numbers, carrier types, statuses and ID numbers.
Call Center Representative / Bilingual (Spanish) Sound Credit UnionCall Center Representative / Bilingual (Spanish)Tacoma, WA$22.50–$27.50 / hourFull timeAs the first point of contact in our Call Center, you will assist our members over the phone with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional member service. If you have a passion for helping others, possess a sense of curiosity, enjoy problem-solving, value building customer relationships, and are seeking a place that offers opportunities for professional development, then a position at Sound may be the perfect fit for you.
Front Desk Associate - On-Call YWCA Seattle | King | SnohomishFront Desk Associate - On-CallEdmonds, WA$26.50 / hourClients have access to a range of on-site services, including case management, life skills training, and connections to healthcare and employment resources, all designed to support their journey toward stability and self-sufficiency. All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship.
Crisis Advocate (On-Call) YWCA Seattle | King | SnohomishCrisis Advocate (On-Call)Seattle, WA$27 / hourActively engages in agency-wide Race & Social Justice Initiative (RSJI) and strives for racially equitable outcomes; takes responsibility for creating and maintaining a safe and welcoming community by making room for people of color, trans and gender-non-conforming folks and other populations who routinely encounter systemic oppressions. All positions at YWCA of Seattle King Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limited to: domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc.
Product Advisor IV - Seattle Service Center Rivian Automotive, LLCProduct Advisor IV - Seattle Service CenterSeattle, WA$19.24–$24.05 / hourFull timeNo drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period; Will be subject to continuous Motor Vehicle Record (MVR) monitoring. Preferred 4+ years experience in Sales, Retail, Hospitality or similar fields highly preferred (top tier, premium brands, direct to consumer models, commission-based environments and/or automotive experience a plus).
Sales Advisor V - Bellevue Service Center Rivian Automotive, LLCSales Advisor V - Bellevue Service CenterClyde Hill, WA$50,600–$63,300 / yearFull timeServe as Manager on Duty by performing keyholder responsibilities for opening and closing the location, ensuring all policies and procedures are followed, oversee daily operations by completing checklists, leading team huddles, assigning tasks, and providing comprehensive business recaps. No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period; Will be subject to continuous Motor Vehicle Record (MVR) monitoring.
Care Center Representative Mechanics BankCare Center RepresentativeFederal Way, WAFull timeTo learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank. To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank.
Contact Center Associate BECUContact Center AssociateSeattle, WAFull timeAs a Contact Center Associate, you'll support BECU members by managing 70-100 inbound calls a day, resolving inquiries, documenting interactions, and meeting performance metrics for quality, productivity, and satisfaction. Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?
Critical Facilities Engineer (Data Center) DISYS, LLCCritical Facilities Engineer (Data Center)Newcastle, WAFull timeKey Responsibilities:Manage daily facility operations (electrical, HVAC, fire, BMS, security)Oversee vendors, maintenance, and project workPerform site inspections, troubleshooting, and incident responseSupport construction, upgrades, and planning activitiesMaintain documentation, reports, and CMMS tracking. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Manager, Lab Data Center Operations T-Mobile USA, IncManager, Lab Data Center OperationsBellevue, WAFull timeEducation and Work Experience: Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required). Requires strong technical fluency in data center infrastructure-including power, electrical systems, cooling, and network hardware-to effectively oversee operations and partner with multiple engineering teams.
Pharmacy Call Center Agent- Relief Yakima Valley Farm Workers ClinicPharmacy Call Center Agent- ReliefWA$18.47–$22.62 / hourOur holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability.
Call Center Agent SH Group Operations LLCCall Center AgentSeattle, WAThe purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Outbound Call Center Agent – Appointment Setter (High Performance Role) Bath Concepts Independent DealersOutbound Call Center Agent – Appointment Setter (High Performance Role)Tukwila, WAFull timeCardinal Baths is a fast-growing home remodeling company specializing in premium bathroom solutions. We’re looking for someone who can control conversations, handle objections, and book appointments—consistently.
Call Center Representative (Appointment Setter) LendingTreeCall Center Representative (Appointment Setter)Seattle, WARemoteIdeal candidates must be able to handle a large number of calls while maintaining enthusiasm and professionalism, are able to work in a scripted environment, and truly enjoy achieving targets and consistently setting their sights on raising the bar. Our service centers around making outbound calls as well as taking inbound calls from customers who have recently applied online to receive free insurance quotes.
Call Center - Member Contact Center Rep 1 - Full Time - Remote (AK,AZ,NV,TX,WA,WY) Nuvision Federal Credit UnionCall Center - Member Contact Center Rep 1 - Full Time - Remote (AK,AZ,NV,TX,WA,WY)Kent, WARemoteFull timePerforms a wide variety of account maintenance including but not limited to changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services. This role’s focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.
Call Center Trainer MV TransportationCall Center TrainerKent, Washington$32–$32.47 / hourFull timeHealthcare Benefits: PPO Medical, Medical HSA, Prescription, Dental, Vision (spouse and dependent children), Telemedicine, FSA, Life, AD&D, Group Accident, LTD, STD, EAP, Critical Illness, Hospital Indemnity, Substance Abuse Professionals programming . Other Compensation: $1,000.00 Driver referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period); $1,000.00 Mechanic referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period) .
Call Center Supervisor Work at Acme.comCall Center SupervisorSeattle, WashingtonActs as a primary point of contact for escalated service issues from consumers, dealers, and internal customers such as sales and negotiates these issues to a mutually beneficial conclusion while considering the impact on cost, customer satisfaction and our brand. Effectively interacts with team members that have diverse backgrounds and temperaments, while demonstrating a genuine interest in team members, maintaining open lines of communication with team members and being an advocate for team members.
NewCall Center Manager VitalsearchgroupCall Center ManagerSeattle, WashingtonThe ideal candidate has experience in healthcare admissions, patient intake, or call center leadership, with strong communication skills and the ability to manage sensitive conversations with care and professionalism. This person should be comfortable managing a team, improving processes, handling escalated calls, and helping individuals and families feel supported as they take the first step toward care.
Customer Support Specialist (On-site Banking Call Center) Heritage Financial CorpCustomer Support Specialist (On-site Banking Call Center)Bremerton, WA$21.62–$24.84 / hourIndividuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs. Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems - required.
Inbound Dental Call Center Representative - Bilingual Emergency Dental Care USAInbound Dental Call Center Representative - BilingualTacoma, WashingtonThis is an excellent opportunity for a driven sales professional who thrives in a fast-paced, metrics-driven environment and is passionate about helping patients access quality dental care. This role is critical in converting inbound patient inquiries into scheduled appointments and delivering an exceptional first impression of our dental offices.
Inbound Dental Call Center Representative - Bilingual - Weekends Emergency Dental Care USAInbound Dental Call Center Representative - Bilingual - WeekendsFederal Way, WashingtonThis is an excellent opportunity for a driven sales professional who thrives in a fast-paced, metrics-driven environment and is passionate about helping patients access quality dental care. This role is critical in converting inbound patient inquiries into scheduled appointments and delivering an exceptional first impression of our dental offices.
NewCall Center Representative CommonSpirit HealthCall Center RepresentativeEdmonds, WARemoteYou will be expected to schedule, cancel, and reschedule patient appointments by assessing callers' specific needs through probing questions, while maintaining patient confidentiality and simultaneously providing each caller with extraordinary and efficient customer service. As our Patient Services Representative, you will help our patients and their families by providing essential operational support and scheduling services, so they can easily access the care they need with a seamless and positive experience.
Call Center Representative | Appointment Setter | 55K–75K | Tukwila Luxury Bath TechnologiesCall Center Representative | Appointment Setter | 55K–75K | TukwilaRenton, WashingtonBath Center is one of the fastest-growing companies in the bath remodeling industry, helping homeowners transform their bathrooms with durable, low-maintenance acrylic remodeling solutions. This is a high-volume communication role focused on engaging homeowners, managing appointments, and supporting our sales team through consistent scheduling and follow-up.
NewCALL CENTER REPRESENTATIVE Ace Parking Management, Inc.CALL CENTER REPRESENTATIVEBellevue, WA$18–$20 / hourHandle inbound and outbound calls from customers, addressing inquiries, resolving issues, and providing product or service information. About YOU: The ideal candidate is a great communicator, has excellent phone etiquette, and is dedicated to delivering top-notch customer service.
NewCall Center Representative (39744) Community Health SystemsCall Center Representative (39744)Tacoma, WA$20.88–$29.82 / hourThe Call Center Representative is responsible for a variety of receptionist, clerical, and billing duties, such as answering and screening phone calls, taking messages, scheduling patient appointments, checking in patients, obtains billing information, providing patient account assistance, plus maintaining medical charts. We offer a competitive benefits package including Medical, Dental, Paid Vacation, Sick Leave, 12 Paid Holidays, Life Insurance, Flexible Spending Account, Continuing Education, Employee Assistant Program and more!
Call Center Representative | Appointment Setter | 55K-75K | Tukwila Luxury Bath TechnologiesCall Center Representative | Appointment Setter | 55K-75K | TukwilaBellevue, WA$55,000–$75,000 / hourCompensation & Benefits + $20/hour base pay + $55,000-$75,000 total annual earnings (base + commission) + Performance-based commission and bonus opportunities + Paid training + Advancement opportunities into sales and leadership roles What You'll Do + Spend most of your day speaking with homeowners to confirm or reschedule existing appointments + Schedule new appointments for the sales team with interested homeowners + High-volume outbound dialing environment focused on qualifying homeowners and scheduling appointments + No cold calling - all contacts are existing homeowners who have already engaged with Bath Center or requested information + Build rapport and maintain professional communication with homeowners + Track all interactions and update CRM records accurately + Work closely with the sales team to support appointment success and follow-through Ideal Background Candidates often come from: + Business Development Representative (BDR) roles + Sales Development Representative (SDR) roles + Inside sales roles + Outbound sales environments + Call center sales or customer engagement roles + Appointment setting roles + Customer service roles involving frequent phone communication + Retail or hospitality roles requiring strong interpersonal communication No experience required - paid training provided. Call Center Representative | Appointment Setter | 55K-75K | Tukwila Pay: $20/hour + performance-based commission Total Annual Earnings: $55,000-$75,000 Job Type: Full-time Work Location: In person (Tukwila, WA) Call Center Representative (Appointment Setter) Bath Center is one of the fastest-growing companies in the bath remodeling industry, helping homeowners transform their bathrooms with durable, low-maintenance acrylic remodeling solutions.
Registered Nurse/Telephone Triage Call Center IMCS Group IncRegistered Nurse/Telephone Triage Call CenterOlympia, WASkills REQ: Adult Outpatient Clinic Experience is Preferred but not required. Please ensure traveler is aware of below prior to submitting: " Teams Interview will be required.
Registered Nurse/Telephone Triage Call Center APN Consulting IncRegistered Nurse/Telephone Triage Call CenterOlympia, WAObserved Holidays: New Year's Day: Falls Within: 12:00 AM day of - 12:00 AM day after. Skills REQ: Adult Outpatient Clinic Experience is Preferred but not required.
Call Center Specialist Sea Mar Community Health CentersCall Center SpecialistSeattle, WASea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of: + Medical + Dental + Vision + Prescription coverage + Life Insurance + Long Term Disability + EAP (Employee Assistance Program) + Paid-time-off starting at 24 days per year + 10 paid Holidays.
Patient Service Representative, Call Center CardioOnePatient Service Representative, Call CenterLynnwood, Washington$20–$21 / hourFrom real estate and advanced imaging to clinical workflows and data infrastructure, CardioOne delivers a fully integrated platform designed to drive growth, efficiency, and superior patient outcomes. Backed by WindRose Health Investors and leading healthcare executives, CardioOne is building one of the most sophisticated and scalable cardiology MSOs in the country - designed to reimagine what is possible for independent cardiology.
Call Center Representative (39744) Community Health CareCall Center Representative (39744)Tacoma, WAThe Call Center Representative is responsible for a variety of receptionist, clerical, and billing duties, such as answering and screening phone calls, taking messages, scheduling patient appointments, checking in patients, obtains billing information, providing patient account assistance, plus maintaining medical charts. We offer a competitive benefits package including Medical, Dental, Paid Vacation, Sick Leave, 12 Paid Holidays, Life Insurance, Flexible Spending Account, Continuing Education, Employee Assistant Program and more!
Patient Services Rep-Contact Center (Per Diem-Temporary) Kirkland, Washington | Department: Call and Referral Support | Job Type: Per Diem | Evergreen HealthcarePatient Services Rep-Contact Center (Per Diem-Temporary) Kirkland, Washington | Department: Call and Referral Support | Job Type: Per Diem |Kirkland, WAPatient Services Rep-Contact Center (Per Diem-Temporary) Kirkland, Washington | Department: Call and Referral Support | Job Type: Per Diem | - Evergreen Healthcare.
Intake Call Center Representative LightHeart Mental HealthIntake Call Center RepresentativeSeattle, WA$19–$23 / hourFull timeJoin us at Lightheart Mental Health , a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower administrative professionals like you to make a difference in the field of behavioral health. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role.
Patient Access Representative I or II - Call Center HealthPoint CareersPatient Access Representative I or II - Call CenterRenton, WashingtonPatient Access Representative II is an expansion of the Patient Access Representative I and supports and serves multiple service lines and in multiple patient communication channels (portal, phone, chat etc.) In addition, PAR II may be required to perform projects that support Patient Access, HealthPoint’s Mission, and Strategic objectives of the organization. The Patient Access Representative is responsible for providing exceptional customer service by updating and maintaining patient contact info, understanding patient needs, and resolving patient requests including scheduling appointments, documentation in the chart, or connecting patient with other Health Point employees for 1st call resolution.
Temporary Call Center Representative AAA WashingtonTemporary Call Center RepresentativeBremerton, WashingtonWHY YOU'LL LOVE WORKING AT AAA WASHINGTON: You'll play an important role in bringing AAA Washington's spirit of service and peace of mind to our membership. Seeking to reflect the communities we serve and create an inclusive culture, we encourage employees to bring their full self to work and support applicants from all backgrounds, abilities and walks of life to apply.
NewCall Center Patient Services Representative Cardiac Study CenterCall Center Patient Services RepresentativeTacoma, WARemote$21.31–$38.59In 2016, CSC joined with MultiCare Health System to form Pulse Heart Institute—bringing together clinical excellence, innovation, research, and education to improve heart health in our communities. Cardiac Study Center (CSC) has partnered with Pulse Heart Institute to deliver trusted outpatient cardiology care throughout the Puget Sound region for over 50 years.
NewCall Center - BDC Receptionist Honda and Toyota of SeattleCall Center - BDC ReceptionistSeattle, Washington$23–$24We give to the hungry people of the Puget Sound region by sponsoring an annual food and fund drive and we give to the sick and injured by donating to the uncompensated care program at Harborview Medical Center. We're a family-owned business that values individuals, so our sponsorships and donations benefit a wide range of organizations that reach a variety of people.
Patient Services Rep-Contact Center Kirkland, Washington | Department: Call and Referral Support | Job Type: Full-Time | Evergreen HealthcarePatient Services Rep-Contact Center Kirkland, Washington | Department: Call and Referral Support | Job Type: Full-Time |Kirkland, WA$22.59–$36.14 / hourPrimary Duties: Coordinates all aspects of patient scheduling to include creating initial and follow up in-person and virtual visit appointments; rescheduling, cancelling, and managing self-scheduled appointments in a timely manner that meets the needs of the patient and optimizes provider schedules. Responsibilities may include inbound and outbound call management in relation to patient registration and scheduling; payment processing and charge reconciliation; message and work queue management; facilitating pathway for patients needing RN triage; prior authorizations, medication refill management; referral management and other duties as assigned.
Patient Access Representative I or II - Call Center Healthpoint LtdPatient Access Representative I or II - Call CenterRenton, WAPatient Access Representative II is an expansion of the Patient Access Representative I and supports and serves multiple service lines and in multiple patient communication channels (portal, phone, chat etc.) In addition, PAR II may be required to perform projects that support Patient Access, HealthPoint's Mission, and Strategic objectives of the organization. Position Summary: The Patient Access Representative is responsible for providing exceptional customer service by updating and maintaining patient contact info, understanding patient needs, and resolving patient requests including scheduling appointments, documentation in the chart, or connecting patient with other Health Point employees for 1st call resolution.
Customer Care Specialist - Call Center Servpro Industries LLCCustomer Care Specialist - Call CenterWARemoteMust reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Care Manager â Patient Support Call Center -Remote IQVIA Holdings IncCare Manager â Patient Support Call Center -RemoteOlympia, WARemote$22–$23 / hourIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. Care Manager's maybe responsible forcontacting insurance companies to obtain correct eligibility information, perform benefit investigations, copayassistanceand check prior authorization and/or appeal status.
Center Support - On Call The Salvation Army USACenter Support - On CallOlympia, WAESSENTIAL DUTIES AND RESPONSIBILITIES: • Check in Center guests from Check in sheet provided • Distribute Linens • Ensure that guest list is accurate and complete • Permit only guests assigned access to the Center • Maintain Center Logs Book • Complete daily data reports and other reports as required • Contact Police, Medics or Fire Department by calling 911 as needed • Evacuate the building when necessary, ensuring all guests are accounted for • Write reports of all incidents and accidents • Report any cases of suspected abuse or injury immediately to a supervisor or office staff • Report any needed repairs or supply requests to supervisor or business administrator • Customer service mindset • Enforce building and program rules and policy • Attend staff meetings, workshops, and in-service classes as provided • Maintain accurate record of hours worked and turn in timesheets on schedule • General knowledge of business protocols • Perform other tasks as necessary as assigned or requested by your supervisor. Proper Training protocols and Personal Protective Equipment is provided to all staff but there may be potential exposure to blood, bodily fluids, other potentially infectious materials, cleaning supplies, pest control chemicals, paint, and materials used in building maintenance.
NewLine Cook II (On-Call) | Bell Harbor Int'l Conference Center Columbia HospitalityLine Cook II (On-Call) | Bell Harbor Int'l Conference CenterSeattle, WAAdditional venues offered via the Bell Harbor sales team include Smith Cove Cruise Terminal located on Seattle's Magnolia waterfront with over 96,000 square feet of event space perfect for trade shows and large events, and directly adjacent to Bell Harbor the Maritime Event Center, a less traditional space that adds a nautical-themed backdrop to weddings and social events. A multiple recipient of the Planners Choice Award from Successful Meetings and Meeting News, Bell Harbor features panoramic views of downtown Seattle and Puget Sound, Northwest-inspired cuisine and complimentary high-speed internet with REAL bandwidth!
Centralized Patient Access Representative III - Neuro MultiCare Health SystemCentralized Patient Access Representative III - NeuroAuburn, WAFull timeNeuroscience Scheduler: Supporting the Neurology & Sleep Medicine, Physical Medicine & Rehab, and Epilepsy specialties, this inbound call center position schedules appointments for new and existing patients, facilitates communication with the care tea, and provides updates on patient care. The Centralized Patient Access Representative III (CPAR-III) is responsible for assisting new and existing patients with scheduling appointments, facilitating communication with patient care team, and providing information and updates on a wide variety of topics related to their care.
Lead Patient Services Rep - Contact Center(40 hrs/wk) Kirkland, Washington | Department: Call and Referral Support | Job Type: Full-Time | Evergreen HealthcareLead Patient Services Rep - Contact Center(40 hrs/wk) Kirkland, Washington | Department: Call and Referral Support | Job Type: Full-Time |Kirkland, WA$22.59–$36.14 / hourPrimary Duties: Coordinates all aspects of patient scheduling to include creating initial and follow up in-person and virtual visit appointments; rescheduling, cancelling, and managing self-scheduled appointments in a timely manner that meets the needs of the patient and optimizes provider schedules. Responsibilities may include inbound and outbound call management in relation to patient registration and scheduling; payment processing and charge reconciliation; message and work queue management; facilitating pathway for patients needing RN triage; prior authorizations, medication refill management; referral management and other duties as assigned.
Healthcare Call Center Representative Kinwell HealthHealthcare Call Center RepresentativeSeattle, WA$47,400–$71,100 / yearThis role provides exceptional customer service by answering calls, scheduling appointments, managing inquiries, and supporting patients' access to healthcare services. The following have been identified as essential physical requirements of this job and must be performed with or without an accommodation: This is primarily a sedentary role with prolonged periods of sitting at a desk and working on a computer.
Patient Accounts Rep-Call Center Kirkland, Washington | Department: Patient Financial Services | Job Type: Full-Time | Evergreen HealthcarePatient Accounts Rep-Call Center Kirkland, Washington | Department: Patient Financial Services | Job Type: Full-Time |Kirkland, WA$22.59–$36.14 / hourResponsible for payment processing, patient account reviews, updating patient demographics, updating and reviewing insurance information, providing financial assistance screenings and support to patients, and assisting with patient dispute reviews and resolution. Primary Duties: Supports patient account activities and follow-up needs by coordinating with patients, guarantors, or authorized individuals for all aspects of EvergreenHealth self-pay accounts receivable.
Call Agent SOS International LLCCall AgentSeattle, WARemoteFluent in both English and Spanish + Complete SOSi provided Day Zero Training + Complete Customer Registration Intake Training (two consecutive 8-hour sessions) + When Scheduled complete Customer Helpline Training (four consecutive 8-hour sessions) + Work hours as scheduled and realize this may include weekends and holidays **TRAINING** + **SOSi will provide Day Zero Training to complete the six required training certificates** + Security Awareness Training (SAT) + Unauthorized Disclosure of Classified or Unclassified Information (UIC) + Operational Security Awareness Brief (OPSEC) + Insider Threat Training (ITT) + Privacy at DHS (PDHS) + Rules of Behavior (ROB) **FEMA** will provide the necessary training for: + Registration Intake Training (two consecutive 8-hour training sessions) + Helpline Training (four consecutive 8-hour training sessions) **Qualifications** **MINIMUM REQUIREMENTS** + 1-2 years of related job experience + Fluent in English and Spanish + Must be a US Citizen + Must have lived in the US for 3 out the past 5 years + Basic data entry skills + Ability to pass an USG background investigation + Strong written and verbal communication skills + Must be able to work independently or within a team **Additional Information** **WORK ENVIRONMENT** + Work is at home + Requires periods of non-traditional hours including consecutive nights or weekends when necessary + **Shift work is required as this is 7 days a week 365 days a year. **Job Description** ***** This position is contingent upon contract award ***** The Call Agent position will during periods of FEMA surge disaster activity, need to respond to incoming calls and perform data entry for individuals and businesses in direct support of disaster activity.