Call Center & Contact Center Professionals Hire Resolve.comCall Center & Contact Center ProfessionalsVermontThis is a multi-role hiring campaign designed to attract talent across several specializations (people leadership, performance, quality, training, workforce management, and customer experience), with clear progression pathways toward senior leadership (Senior Manager, Head of Contact Center, and Director-level roles). Systems/tools (varies by role): CRM and ticketing platforms (e.g., Salesforce, Zendesk, ServiceNow), contact center platforms (CCaaS), dialers, WFM tools, QA platforms, and reporting/analytics (Excel/Google Sheets, BI tools).
Patient Engagement Specialist Tier II (Call Center) Mansfield Orthopaedics COPLEY HEALTH SYSTEMS INCPatient Engagement Specialist Tier II (Call Center) Mansfield OrthopaedicsVT$21.96–$27.84 / hourSpecialists communicate directly with staff, patients, physicians and providers to ensure a positive experience for patients in obtaining their desired appointments with providers. Call Center Referral Specialists will provide courteous and professional phone support to patients by answering calls timely and demonstrating good listening and communication skills.
Patient Engagement Specialist - Tier II (Call Center) - Mansfield Orthopaedics Copley HospitalPatient Engagement Specialist - Tier II (Call Center) - Mansfield OrthopaedicsMorrisville, Vermont$21.96–$27.84 / hourFull timeSpecialists communicate directly with staff, patients, physicians and providers to ensure a positive experience for patients in obtaining their desired appointments with providers. Call Center Referral Specialists will provide courteous and professional phone support to patients by answering calls timely and demonstrating good listening and communication skills.
Biometric (Fingerprinting) Technician - On Call Amentum Services IncBiometric (Fingerprinting) Technician - On CallVTManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Contact Center Rep I Heritage Family Credit UnionContact Center Rep IRutland, VermontOpening new accounts, cross-selling products, meeting performance goals, and collaborating with supervisors and team members to ensure smooth operations and high-quality service. Verify that all account forms have been properly and accurately completed, ensure proper follow-up on information to complete the account process, and submit all account documents for review in a timely manner.
On-Call Sub-Evaluator - Children’s Personal Care Services - INTERNAL APPLICANTS ONLY Howard CenterOn-Call Sub-Evaluator - Children’s Personal Care Services - INTERNAL APPLICANTS ONLYBurlington, VermontClick the link below to learn how Howard Center helps change lives: https://www.youtube.com/watch?v=9Wchi-A_Ks0 . Local business benefits: discounted gym memberships, mobile phone service, ski/snowboard passes, auto/home insurance.
NewHR Contact Center Representative - REMOTE Ryder System IncHR Contact Center Representative - REMOTEMontpelier, VTRemoteCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld ) to log in to Workday to apply using the internal application process.
Customer Relations Specialist in Manchester Center, Vermont | Careers at Manchester Ctr, VT UNAVAILABLECustomer Relations Specialist in Manchester Center, Vermont | Careers at Manchester Ctr, VTManchester Center, VT$16.80–$21 / hourHandle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times• Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service• Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities• Present a professional, confident and enthusiastic image to develop trusting relationships with all customers• Effectively manage customer account data which includes setting up new accounts and maintaining related data. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states.
Contact Center Service Specialist - Spanish Speaking National Life Holding CompanyContact Center Service Specialist - Spanish SpeakingMontpelier, VT$17–$26 / hourThe base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.
Patient Access Center - Scheduler COMMUNITY HEALTH CENTERS OF THE RUTLAND REGIONPatient Access Center - SchedulerRutland, VTCommunity Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. The Patient Access Center Specialist will provide clerical and administrative support to ensure patients are scheduled, registered and ready to receive the care they need in a friendly, timely manner.
Auto Care Center Technician Walmart IncAuto Care Center TechnicianVT$20–$33 / hourWhat you'll bringEnsure customers have a great first and last impressionHave a valid driver''s licenseChange oil, tires, and other general maintenanceBecome certified on and operate powered equipment needed to perform the essential functionsHave a positive attitude in all weather conditions* For a complete list of duties and responsibilities, please see the actual job description.#storejobsWalmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. Career areasBrandsResourcesAbout UsMilitaryAuto Care Center TechnicianSt Albans, VTApply nowAuto Care Center TechnicianSt Albans, VTApply nowAuto Care Center TechnicianSt Albans, VTApply nowAuto Care Center TechnicianWal-Mart #2332700 Tuckers WaySt Albans, VT 05478-26283 open positionsCP-2332-9008Loading map.
Temp - Leadership - Director of Birth Center (Days) Brattleboro, VT IMCS Group IncTemp - Leadership - Director of Birth Center (Days) Brattleboro, VTBrattleboro, VTThe Director of Women s & Children s Services is responsible for the 24/7 leadership, strategic direction, and operational oversight of the Labor & Delivery unit, postpartum/newborn services, and associated outpatient OB-GYN clinics. " Provides leadership for all maternal child health operations across inpatient and outpatient areas.
Senior Mortgage Loan Officer-Home Lending Center relocation The PNC Financial Services Group IncSenior Mortgage Loan Officer-Home Lending Center relocationVT$37,440–$44,990 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
NewSr. Director, Engineering Systems- Data Center Infra OracleSr. Director, Engineering Systems- Data Center InfraMontpelier, VT$182,000–$414,400 / yearOracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. This leader will establish repeatable engineering systems that ensure infrastructure designs, products, and engineering changes are technically sound, operationally validated, and scalable.
Referral Coordinator- Full Time Ludlow Health Center Ludlow, VT Springfield Medical Care Systems IncReferral Coordinator- Full Time Ludlow Health Center Ludlow, VTVT$18–$22 / hourDescription: Ludlow Health is seeking an experienced Referral Coordinator to join our Federally Qualified Health Center (FQHC) in Ludlow, Vermont-a beautiful rural community nestled at the base of the Green Mountains in the heart of ski country. Show competency in all areas of registration and appointment workflows, including scanning insurance cards, drivers license or other form of identification, obtaining photos, and updating patients information with each visit.
Customer Service Representative Performance Food Group CoCustomer Service RepresentativeVT$19–$23 / hourVermont, Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies.
Technical Support Representative ManpowerTechnical Support RepresentativeSouth Burlington, VTp> ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
NewReservations Supervisor Jay Peak ResortReservations SupervisorJay, VTFull timeAccordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at 802-327-2183 or hr@jaypeakresort.com. It requires that work venues are varied, and in many cases include steep stairways, multi-level buildings and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites.
0.0 Performance Food Group Co0.0Vermont, VT$19–$23 / hourVermont, Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies.
NewCustomer Care Representative Career Advancement Opportunities!! Casella Waste Systems IncCustomer Care Representative Career Advancement Opportunities!!Rutland, VT$20–$21 / hourHighly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Thoroughly understands the variety and complexity of Casella's business operations and is able to apply a variety of customer service, CRM, and sales concepts, principles and applications to generate and retain business sales.
Customer Care Representative - Career Advancement Opportunities!! Casella Waste Systems, Inc.Customer Care Representative - Career Advancement Opportunities!!Rutland, Vermont$20–$21 / hourFull timeEducation, Experience & Qualifications: The successful candidate will have a high school diploma or GED, 2-4 years of customer service or inside sales experience, a demonstrated ability to work as part of a team in a collaborative environment, and be legally eligible to work in the US. Highly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization.
NewCustomer Care Representative Career Advancement Opportunities!! Willimantic Waste Paper Co., Inc.Customer Care Representative Career Advancement Opportunities!!Rutland, VT$20–$21 / hourHighly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Thoroughly understands the variety and complexity of Casella's business operations and is able to apply a variety of customer service, CRM, and sales concepts, principles and applications to generate and retain business sales.
Assistant Business Development Manager Coggins Auto GroupAssistant Business Development ManagerBennington, VermontYou'll play a key role in helping the team hit sales, appointment, customer satisfaction, and service growth goals while continuing to produce at a high level yourself. Coggins Auto Group is looking for an Assistant Business Development Manager to help lead our growing Call Center alongside our BDC Manager.
FT Senior Sales Associate Store 8280 Music & ArtsFT Senior Sales Associate Store 8280Burlington, VTFull timeBased in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States.
Spanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeBennington, VTFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Bilingual Interpreter (English <> Haitian Creole) TransPerfect IncBilingual Interpreter (English <> Haitian Creole)VTRemoteTransPerfect Connect (TPC) is the world's leading provider of remote interpreting solutions, including over-the-phone interpretation (OPI), video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. Interpreters manage continuous live calls, often under pressure, while strictly following interpretation protocols to maintain neutrality, accuracy, and confidentiality.
Vermont Healthcare Service Supervisor State of VermontVermont Healthcare Service SupervisorWaterbury, VTHigh School diploma or equivalent AND five (5) or more years of experience in case management in human services or a closely related field INCLUDING three (3) or more years of supervisory experience in human services or a closely related field. Bachelor''s degree AND three (3) or more years of experience in case management in human services or a closely related field INCLUDING one (1) or more years of supervisory experience in human services or a closely related field.
Wholesale Support Specialist The Orvis Co IncWholesale Support SpecialistVTRemotePosition Interfaces: This position reports to the Wholesale Services & Communication Supervisor, and has a key communication role within the company, interfacing daily or routinely with the Internal Wholesale Services team, Shipping & Fulfillment, Finance & Accounting, External Sales Representatives, Independent Dealers, Domestic & International Distributors, National Accounts, and Pro Program Members. Act as a liaison between Orvis and our Dealers and Pro Program Members, ensuring their needs are met promptly and professionally, while building lasting relationships.
NewInbound Outbound Que Associate CVS Health CorpInbound Outbound Que AssociateVTRemote$17–$25.65 / hourThis role supports medical prior authorization (precertification) operations by taking inbound calls from members and providers, building cases in multiple systems, and ensuring accurate documentation and HIPAA-compliant handling of PHI/PII. Ideal candidates bring experience in a health insurance environment, familiarity with medical terminology and clinical workflows, and confidence working in a technology-driven, multi-system setting.
Retail Support Specialist DSIRetail Support SpecialistColchester, VTIn this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Territory Sales Manager (West), Golf Technology RevelystTerritory Sales Manager (West), Golf TechnologyMontpelier, VT$90,000–$100,000 / yearPortfolio brands include Foresight Sports, Bushnell Golf, Fox, Bell, Giro, CamelBak, Bushnell, Simms Fishing and more (https://www.revelyst.com/brands.html) . . While the Territory Sales Manager does not have direct reports, they act as a key influencer and collaborator, working closely with internal teams, channel partners, and customers to achieve business goals.
Inside Sales Lansing Building Products IncInside SalesVTA certified Great Place To Work, Lansing has nearly 2,000 associates in 112 branches serving customers in 35 states along with Home Office locations in Richmond, VA and Waltham, MA. We exist to make a positive impact in people's lives and are focused on delivering a best-in-class experience to our associates and our customers.
UC Claims Adjudicator I State of VermontUC Claims Adjudicator IMontpelier, VTHigh school diploma or equivalent AND five (5) years or more of experience at or above a technical level in unemployment compensation programs, insurance claims adjusting, customer service, working in a call center, or performing high level administrative duties. Associate''s degree AND three (3) years or more of experience at or above a technical level in unemployment compensation programs, insurance claims adjusting, customer service, working in a call center, or performing high level administrative duties.
UC Claims Adjudicator II State of VermontUC Claims Adjudicator IIMontpelier, VTHigh school diploma or equivalent AND six (6) years or more of experience at or above a technical level in employment services, unemployment compensation programs, customer service, working in a Call Center, or performing high level administrative duties. Associate''s degree AND four (4) years or more of experience at or above a technical level in employment services, unemployment compensation programs, customer service, working in a Call Center, or performing high level administrative duties.
Trainer I (Remote and Temporary) MaximusTrainer I (Remote and Temporary)Burlington, VTRemoteFull timeRequired Internet speeds - Minimum download 25mbps or higher and minimum upload speed 10mbps or higher (you can test this by going to [1] www.speedtest.net). - Facilitate new hire and update training to ensure delivery of training is consistent and meets the needs of the program while maintaining control of classroom environment and addressing trainee behavior.